Hi,

Thank you for the inquiry.

We can reproduce the issue but we are not yet sure why it is happening. The product meta info _avialayoutbuilder_active is correctly set to “active”, so it should not switch back to the default editor after updating. Is it working properly when you create a new product from scratch?

Please try to deactivate the plugins, then activate them one at a time just to check if one of the extensions is causing the issue.

Best regards,
Ismael

Hi,

Thank you for the info.

We temporarily disabled the file compression settings in the Performance panel and set all elements in the template builder to always load, which seem to have corrected some of the issues but the popup from the PUM plugin is still not loading correctly. You may need to reconfigure the popup in order to make it work.

Best regards,
Ismael

Hey Cally,

Thank you for the inquiry.

You can use this css code to adjust the padding around the text blocks inside the cells.

.flex_cell.av-le7oagws-d0ed8dd04dc3eb28ece0f70deac15657 .av_textblock_section, .flex_cell.av-le7oaaie-a7a343d4d655db76f4ae4114665fb214 .av_textblock_section {
	padding: 50px;
        padding-top: 20px;
}

Best regards,
Ismael

Hi,

Did you apply a background video or image to the layer slider? The blank space is the container for the background video/image but it is not displaying as it should. Please check the layers in the slider and make sure that the Background Video option is not toggled or enabled.

Best regards,
Ismael

Hey yifatcohen,

Thank you for the inquiry.

We cannot make them the whole image fit inside the cell without distorting them, but we can adjust the position of the images in the container so that the people in the images are still visible on smaller screens. Please add this css code.

@media only screen and (max-width: 767px) {
  /* Add your Mobile Styles here */
  .flex_cell.av-le91a6f2-cd0064c34a2eb0c0e4fb89716913af3d {
    background-position: 80% 50%;
  }

  .flex_cell.av-le91fnk5-3cbf18b8d7d0e7a627d01cc3162d2670 {
    background-position: 80% 50%;
  }
}

You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings afterwards.

Best regards,
Ismael

Hey JannyPolak,

Thank you for the inquiry.

Fixed backgrounds are not supported on most iOS devices. You may need to set the Background Attachment to Scroll in order to correctly display the background. You can also try this css code.

@media only screen and (max-width: 1024px) {
  /* Add your Mobile Styles here */
  .avia_mobile .avia-full-stretch {
      background-attachment: scroll !important;
  }

  .avia-bg-style-fixed {
      background-attachment: scroll !important;
  }
}

Best regards,
Ismael

Hey vbonora,

Thank you for the inquiry.

The error messages or any notifications will only display on the default shop templates. Unfortunately, they will not display on a custom shop page built using the Advance Layout Builder. You may need to switch back to the default editor.

Best regards,
Ismael

Hey isdixon,

Thank you for the inquiry.

The title in the boxes seems to be aligning correctly on our end. Would you mind providing a screenshot of the issue? Please use imgur, savvyify or dropbox for the screenshot.

Best regards,
Ismael

Hi,

The menus are located in the Appearance > Menus panel and you can add the img tag in the Navigation Label field of the menu item. Let us know if you need more assistance.

Best regards,
Ismael

Hi,

We tried to login to the site again but got locked out by WordFence. Would you mind updating the theme again? The minimum height option works correctly on our end using version 5.4.1.

Best regards,
Ismael

Hi,

Glad to know that the update fixed the issue. The updates don’t display sometimes due to cache or transients. You may need to manually check for it from time to time, and Themeforest also sends an email if there is an available update for a specific item.

Best regards,
Ismael

Hi,

Yes, this should be possible but it will require some modifications (template and css). To replicate the home page for example, you can use the Blog Posts and Magazine elements with different configurations to display posts in different layouts. There is also the Masonry or Masonry Gallery element if you need to displays posts or images in tiles. You can check the links below for demos.

// https://kriesi.at/themes/enfold/homepage/home-v10-magazine/
// https://kriesi.at/themes/enfold-2017/blog/

Best regards,
Ismael

Hey walhai,

Thank you for the inquiry.

You may need to create a different set of rows with only 3 columns on mobile view, and toggle their visibility using the Advanced > Responsive > Element Visibility settings. What do you intend to happen to the last item in the row on tablet view?

Best regards,
Ismael

Hey StudioArteimmagine,

Thank you for the inquiry.

We cannot reproduce the issue on our end. The mobile menu transitions to a different color on scroll or when the header reverts back to its default background color. Did you figure out the correct css modification?

Best regards,
Ismael

Hey isdixon,

Thank you for the inquiry.

You can upload the custom icon using the Icon Font Manager in the Enfold > Import/Export panel. Please note that only monocolored icon fonts from fontello and flaticons are supported. If you have an svg format of the image, you can also add it directly using the Image element.

Best regards,
Ismael