Forum Replies Created

Viewing 30 posts - 811 through 840 (of 66,271 total)
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  • in reply to: SVG icons missing #1481919

    Hi,

    Thank you for the info.

    The SVG files are not displaying correctly because of this hook in the functions.php file:

    // SVG-Logo als IMG
    
    function no_inline_svg() {
      return true;
    }
    add_action('avf_no_inline_svg', 'no_inline_svg');

    We disabled it temporarily and created a test page. (see private field)

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: Paid for Support! Provide Support! #1481918

    Hi,

    Please continue here; https://kriesi.at/support/topic/theme-page-editor-not-displaying/

    Best regards,
    Ismael

    in reply to: Theme page editor not displaying #1481917

    Hi,

    Thank you for the update.

    You can set the home/front and blog pages in Enfold > Theme Options panel. You may also need to reset the Settings > Reading options to default or deselect the home and posts pages.

    Best regards,
    Ismael

    in reply to: Website not updating – using Enfold theme #1481916

    Hi,

    Thank you for the info.

    On the “for-sale” page, there are invalid html tags or tags that were not closed properly. One example is in the following special heading:

    We have exciting < strong > embryo matings </ strong >available all year round; be sure to reach out for details on these < strong >great opportunities!
    

    The last < strong > tag was not closed properly. Please review the page and make sure there are no invalid html tags.

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: advanced layout builder is not working/not visible #1481915

    Hi,


    @myadminsuper
    : Please open another thread and post the login details in the private field so we can check the issue.

    https://kriesi.at/support/forum/enfold/#new-post

    Best regards,
    Ismael

    in reply to: Scroll bar missing in the edit screen #1481913

    Hi,

    Great! Glad to know that it’s working properly again. Please feel free to open another thread if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Change bullet color #1481912

    Hey es.design.ma,

    Thank you for the inquiry.

    The site requires a password. Please include it in the private field. If you have a default set of list elements, you can use the following css code to adjust the bullet color.

    li::marker {
        color: red;
    }

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    Did you install the Classic Editor plugin? Please disable it temporarily, then select an editor in the Enfold > Theme Options > Select your editor settings. If the issue persists, try temporarily disabling the plugins, then post the login details in the private field. Make sure that the theme is updated to version 7.1.

    Best regards,
    Ismael

    in reply to: Social Iicons have disappeared #1481910

    Hi,

    Yes, all four social icons were visible when we checked. Let us know in a different thread if you have any other questions. Have a nice day.

    Best regards,
    Ismael

    in reply to: Missing template insert button (where did it go ..?) #1481909

    Hi,

    Thank you for the inquiry.

    Are you referring to this template button?

    View post on imgur.com

    It’s still located where it’s supposed to be. Please make sure you have updated to version 7.0.1 of the theme.

    Best regards,
    Ismael

    in reply to: Video letterboxing #1481908

    Hi,

    Thank you for the info.

    We may need to login to the site to properly check the issue. Please provide the login details in the private field. In the meantime, try adding the following css code to manually stretch the video and make sure that it covers the entire slider container.

    #top .avia_video {
        object-fit: cover;
    }

    Best regards,
    Ismael

    Hey 4ward4x4,

    Thank you for the inquiry.

    Looks like the stylesheets are compressed/minified, but the post css files were not included. What happens when you disable the compression settings in the WPFC plugin? Did you enable the default compression settings under Enfold > Performance? Please try to disable those options temporarily as well. Let us know if the issue persists.

    Best regards,
    Ismael

    Hey Blatze,

    Thank you for the inquiry.

    We can reproduce the issue on our end, but we are not yet sure what is causing it. Did you add any custom scripts to the site? Please try to temporarily disable the custom scripts, deactivate the Enfold > Performance > File Compression settings, then purge the cache. Let us know if the issue persists.

    Best regards,
    Ismael

    in reply to: Model parallax #1481905

    Hi,

    Thank you for the screenshot.

    Have you tried applying top padding to the column containing the image? This should push the image downward.

    View post on imgur.com

    As for the box-shadow, you may need to use a photo editor to apply a shadow effect directly to the transparent image, then re-upload it.

    Best regards,
    Ismael

    in reply to: easy slider caption background fullwidth #1481903

    Hey dondela,

    Thank you for the inquiry.

    You can adjust the maximum width of the slideshow caption container with this css code:

    .av_slideshow_full .container.caption_container {
        max-width: 100vw;
    }

    Best regards,
    Ismael

    in reply to: Layer Slider wrong/not scaling in Google Chrome #1481902

    Hey wunderpunkt,

    Thank you for the inquiry.

    We were able to reproduce the issue on both Brave and Chrome, but we are not yet sure what’s causing it. We may need to log in to the site and check the slider settings. Please provide the login details in the private field.

    Best regards,
    Ismael

    in reply to: avia-footer-scripts-***.js damaged files #1481901

    Hey webidoo,

    Thank you for the inquiry.

    It’s possible that some scripts or plugins don’t work well with the current compression settings. You may need to disable compression and use minification only. Another option is to completely disable the default compression settings and use a third-party caching/compression plugin such as Autoptimize, WP Rocket or WP Super Cache.

    Best regards,
    Ismael

    in reply to: Emoji’s turned into Question Marks? #1481900

    Hey ballindigital,

    Thank you for the inquiry.

    You may need to deactivate the Enfold > Performance > Change WordPress Defaults > Disable Emoji/Smiley Support option. Let us know if the issue persists.

    Best regards,
    Ismael

    in reply to: Reduce size of navigation arrow in Easy Slider #1481898

    Hey es.design.ma,

    Thank you for the inquiry.

    You can use this css code to adjust the size of the slider arrows:

    #top .av-slideshow-ui .avia-slideshow-arrows.av-visible-prev > a.prev-slide, #top .av-slideshow-ui .avia-slideshow-arrows.av-visible-next > a.next-slide {
        width: 30px;
        height: 30px;
        line-height: 30px;
        font-size: 16px;
        top: 50%;
        margin: -30px 15px 0;
    }
    
    #top .avia-slideshow-arrows a.avia-svg-icon svg:first-child {
        margin-top: 0;
        height: 0.5em;
        width: 0.5em;
    }

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    You may need to revert the position of the image and text in the mega menu title or remove the link from the image. Make sure the text is placed above the image. This allows the script that generates the mobile menu to render the text link instead of the image link.

    Best regards,
    Ismael

    in reply to: White bar at the top #1481789

    Hi,

    We’re not seeing the same spacing on our end. Have you tried the suggestion from @Guenni007?

    Best regards,
    Ismael

    in reply to: advanced layout builder is not working/not visible #1481788

    Hey ifpmfsr,

    Thank you for the inquiry.

    The site is still using an older version of the theme, 6.0.9. You have to upgrade it to version 7.0.1. Let us know the result.

    https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    in reply to: Enfold window is blank #1481787

    Hey Laura,

    Thank you for the inquiry.

    The site contains a very old version of the theme, 5.6.9. This has to be updated to version 7.0.1 via FTP.

    https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Let us know if the issue persists after updating.

    Best regards,
    Ismael

    in reply to: A small magnifying glass instead of text in the menu #1481785

    Hi,

    Great! Let us know if you have more questions. Have a nice day.

    Best regards,
    Ismael

    in reply to: Avia Layout Builder page frozen #1481784

    Hey Morten,

    Thank you for the inquiry.

    We may need to inspect the site to properly check the issue. Please make sure that the theme is updated to version 7.0.1, then post the login details in the private field.

    Best regards,
    Ismael

    in reply to: Theme page editor not displaying #1481783

    Hey jmail37,

    Thank you for the inquiry.

    What is the current version of the theme? Please make sure it is updated to the latest version, 7.0.1. If the issue persists after updating, please provide the login details in the private field.

    Best regards,
    Ismael

    in reply to: Video letterboxing #1481782

    Hey dpcram,

    Thank you for the inquiry.

    Try to set the video slide’s Styling > Video Settings > Video Display to the second option (Stretch video so it covers the whole slideshow). Let us know the result.

    Best regards,
    Ismael

    Hi,

    Yes, you can add the code in the Enfold > General Styling > Quick CSS field. You may also need to toggle or temporarily disable the file compression settings, then purge the cache. Let us know the result.

    Best regards,
    Ismael

    in reply to: WordPress 6.8 Issues #1481780

    Hey Jim Hill,

    Thank you for the inquiry.

    The site contains a very old version (5.6.9) of the theme. Updating the theme to version 7.0.1, via FTP, should fix the issue.

    https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    in reply to: A small magnifying glass instead of text in the menu #1481777

    Hi,

    Thank you for the info.

    Instead of using the icon shortcode, we replaced it with the search icon html.

    <span class="av_font_icon av-m9s1gr1e-6ed42716956a76916230d7da2b2f0695 avia_animate_when_visible av-icon-style- avia-icon-pos-left avia-iconfont avia-font-entypo-fontello av-no-color avia-icon-animate avia_start_animation avia_start_delayed_animation"><span class="av-icon-char" data-av_icon="" data-av_iconfont="entypo-fontello" aria-hidden="true"></span></span>
    

    We also added this css code to adjust the position and size of the icon in the menu.

    .menu-item .av_font_icon {
        float: none;
        margin-right: 0;
        font-size: 16px;
    }

    View post on imgur.com

    Best regards,
    Ismael

Viewing 30 posts - 811 through 840 (of 66,271 total)