Hey IDS,

Thank you for the inquiry.

We haven’t used the plugin before but if it has a WordPress plugin, then it should work correctly with the theme, but it may require some modifications to the templates or styling. You might want to consider using the Layer Slider which is included in the theme by default.

Best regards,
Ismael

Hi,

@mheckm: Mike provided a script that should completely remove the slider from the document on smaller screens. You might be able to adjust it to suit your needs.

// https://kriesi.at/support/topic/hidden-full-screen-slider-image-is-downloaded-on-phone/#post-1375934

If you have more questions, please feel free to open another thread.

Best regards,
Ismael

Hi,

Thank you for the update.

We are a bit confused by your description. Would you mind providing a screenshot of changes that you’d like to implement? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

Best regards,
Ismael

Hey diogovareta,

Thank you for the inquiry.

Please note that full-width elements like Grid Row, Color Section, Fullwidth Sliders, or Layer Slider will automatically push the sidebar down. To work around this issue, you can disable the default sidebar, and use the Widget Area element instead. To separate the content from the Widget Area element you can use Columns. The Widget Area element will function as the sidebar.

Best regards,
Ismael

Hi,

Thank you for the info.

We get a “spam” error when we try to submit the form but we are not really sure what could be causing this. This the error or response after submission.

{
    "contact_form_id": 26014,
    "status": "spam",
    "message": "There was an error trying to send your message. Please try again later.",
    "posted_data_hash": "",
    "into": "#wpcf7-f26014-o1",
    "invalid_fields": []
}

We also get this error in the console prior to submitting the contact form, which might be related.

Uncaught referenceError obs is not defined
    at (index):628:18

Have you tried contacting the WPCF7 plugin developers about the issue?

Best regards,
Ismael

Hey DermaBBSaar,

Thank you for the inquiry.

Where can we check the issue? Please provide the site URL in the private field so that we can inspect the elements. We may need to add a few css changes to re-apply the default plugin styling to the contact form fields.

Best regards,
Ismael

Hi,

No problem! Please do not hesitate to open another thread if you have more questions about the theme.

Have a nice day.

Best regards,
Ismael

Hey Liz Riviere,

Thank you for the inquiry.

Would you mind providing a screenshot of the issue, or post the login details in the private field? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

Best regards,
Ismael

Hi,

Thanks @Guenni007! We’ll forward this to our channel.

Best regards,
Ismael

Hi,

Thank you for the update.

We tried to log in to the site again using the account above, but it no longer seems to be working. Did you disable the account? During our last login, we noticed that the “Plugins” panel was inaccessible from the menu, so we had to manually enter “wp-admin/plugins.php” in the browser’s URL field. (see private field)

Best regards,
Ismael

Hey InekeWerkt,

Thank you for the inquiry.

You may need to reset the options in the Settings > Reading panel to their default settings and replace or rename the “news” category. This category might be conflicting with the news page. Have you configured the front and blog page settings in the Enfold > Theme Options panel?

Best regards,
Ismael

Hi,

Thank for your understanding. Please feel free to open another thread if you have more questions about the theme.

Have a nice day.

Best regards,
Ismael

Hi,

Thank you for the update.

We’ve reviewed the code, but we couldn’t see any reason why the shortcode wouldn’t work. It’s possible that the shortcode function includes logic that affects the visibility of the wishlist button for non-logged-in users. Have you tried reaching out to the plugin developer about this issue?

Best regards,
Ismael

Hey Martin,

Thank you for the inquiry.

Have you tried adding the German language in the WPML → Languages settings? Please check the documentation below for more info.

// https://wpml.org/documentation/getting-started-guide/language-setup/#site-languages

The following article might also help.

// https://wpml.org/documentation/plugins-compatibility/creating-multilingual-sliders-using-layerslider-and-wpml/

Best regards,
Ismael

Hi,

Thank you for the update.

We’ve found and corrected some invalid css rules in the Quick CSS field, and we temporarily disabled the W3 Total Cache plugin just to make sure that the changes take effect immediately. You can re-enable the plugin once you are done editing the site.

Best regards,
Ismael