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Viewing 30 posts - 31 through 60 (of 67,414 total)
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  • in reply to: add icon font not working #1495513

    Hi,

    Great! Glad to hear that the issue has been resolved. Please feel free to open a new thread if the issue occurs again.

    Have a nice day.

    Best regards,
    Ismael

    Hi,

    We can see a lot of script errors when we try to edit the same page. Did you install a plugin recently? Please try deactivating all plugins temporarily, then reactivate them one at a time to identify which one is causing the script errors.

    Let us know the result.

    Best regards,
    Ismael

    in reply to: horizontal gallery crop on mobile #1495511

    Hey Tilman,

    Thank you for the inquiry.

    You can add this css code to apply a minimum height to the horizontal gallery container on smaller screens.

    @media only screen and (max-width: 767px) {
        .responsive .av-horizontal-gallery-inner {
            position: static;
            min-height: 400px;
        }
    }

    Result:

    qfIWPmG.md.png

    Best regards,
    Ismael

    in reply to: Website formatting #1495510

    Hi,

    Thank you for the login info.

    We tried logging in, but it’s asking for a 9-digit authentication code. The issue occurs because the post css file for that particular page is being deleted and returns a 404 error. You can try adding this code to the functions.php file to disable post css file generation for the home page.

    add_filter( 'avf_post_css_create_file', function( $create ) {
        if ( is_singular() && get_the_ID() === 248 ) {
            return false;
        }
    
        return $create;
    });

    Best regards,
    Ismael

    in reply to: Cropped images in Lightbox #1495509

    Hi,

    Thank you for the clarification.

    How did you add the Portfolio Grid? Did you create a custom element? Try setting the preview_mode to custom to ensure that the image_size does not revert to the default.

    Best regards,
    Ismael

    in reply to: Burger and Social Media icons position on Mobile view #1495508

    Hi,

    Thank you for the inquiry.

    Try this css code to adjust the color and font size of the submenu items.

    .html_av-overlay-side #top #wrap_all .av-burger-overlay-scroll #av-burger-menu-ul li ul a {
        color: rgba(255,255,255) !important;
        font-size: 0.8rem;
    }

    The menu items with submenus should have angled brackets (>) by default.

    Best regards,
    Ismael

    in reply to: Framed Hi, Box around icon box with icon on left side #1495507

    Hi,

    No problem! Let us know if you have more questions. Have a nice day.

    Best regards,
    Ismael

    in reply to: “Avia Module” errors being thrown #1495473

    Hi,

    Thank you for the info.

    We have updated the code and confirmed that this removes the notices.

    add_action( 'admin_enqueue_scripts', function() {
    
        if ( ! wp_style_is( 'avia-layout', 'registered' ) ) {
            wp_register_style( 'avia-layout', false );
        }
    
        if ( ! wp_style_is( 'avia-shortcodes', 'registered' ) ) {
            wp_register_style( 'avia-shortcodes', false );
        }
    
        if ( ! wp_script_is( 'avia-shortcodes', 'registered' ) ) {
            wp_register_script( 'avia-shortcodes', false );
        }
    
    }, 1 );

    Let us know the result.

    Best regards,
    Ismael

    in reply to: Icons next to correct text #1495471

    Hi,

    Thank you for the update.

    Yes, you can change the page ID or apply a custom css class name to the elements. Please check the documentation for additional info.

    https://kriesi.at/documentation/enfold/add-custom-css/#enable-custom-css-class-name-support

    Best regards,
    Ismael

    in reply to: WP Store Locator / Enold Datenschutz / google Maps #1495470

    Hey Lars,

    Thank you for the inquiry.

    This is possible, but it will require modifications that are beyond the scope of our support. We recommend reaching out to the developers of the WP Store Locator plugin for further assistance.

    Best regards,
    Ismael

    in reply to: license renewal doesn’t work #1495469

    Hi!

    We updated the fix. Please try this instead:

    add_action( 'admin_enqueue_scripts', function() {
    
        if ( ! wp_style_is( 'avia-layout', 'registered' ) ) {
            wp_register_style( 'avia-layout', false );
        }
    
        if ( ! wp_style_is( 'avia-shortcodes', 'registered' ) ) {
            wp_register_style( 'avia-shortcodes', false );
        }
    
        if ( ! wp_script_is( 'avia-shortcodes', 'registered' ) ) {
            wp_register_script( 'avia-shortcodes', false );
        }
    
    }, 1 );

    Best regards,
    Ismael

    in reply to: Multiple errors on pages and posts (analysis included) #1495468

    Hi!

    @everyone: We updated the temp fix. Please try this again:

    add_action( 'admin_enqueue_scripts', function() {
    
        if ( ! wp_style_is( 'avia-layout', 'registered' ) ) {
            wp_register_style( 'avia-layout', false );
        }
    
        if ( ! wp_style_is( 'avia-shortcodes', 'registered' ) ) {
            wp_register_style( 'avia-shortcodes', false );
        }
    
        if ( ! wp_script_is( 'avia-shortcodes', 'registered' ) ) {
            wp_register_script( 'avia-shortcodes', false );
        }
    
    }, 1 );

    Best regards,
    Ismael

    in reply to: Not registered dependencies for Enfold css and js #1495467

    Hi,

    Thank you for the information.

    We have adjusted the code slightly and confirmed that it works on our installation.

    add_action( 'admin_enqueue_scripts', function() {
    
        if ( ! wp_style_is( 'avia-layout', 'registered' ) ) {
            wp_register_style( 'avia-layout', false );
        }
    
        if ( ! wp_style_is( 'avia-shortcodes', 'registered' ) ) {
            wp_register_style( 'avia-shortcodes', false );
        }
    
        if ( ! wp_script_is( 'avia-shortcodes', 'registered' ) ) {
            wp_register_script( 'avia-shortcodes', false );
        }
    
    }, 1 );

    Best regards,
    Ismael

    in reply to: Enfold Performance #1495466

    Hi,

    Thank you for the clarification. We’ll forward this thread to our channel for further consideration.

    Best regards,
    Ismael

    in reply to: Vulnerability Alert #1495465

    Hi,

    Thank you for the screenshot.

    What does the notice say? It doesn’t appear to be critical based on the color coding. This may simply be a false positive, as there is no specific information about the vulnerability or error. Please try to contact your hosting provider for additional information.

    Best regards,
    Ismael

    in reply to: Remove bottom line form full width sub menu #1495464

    Hi,

    No problem! Let us know if you have more questions. Have a nice day.

    Best regards,
    Ismael

    in reply to: Framed Hi, Box around icon box with icon on left side #1495463

    Hi,

    You can try setting the width of the iconbox to 90% or lower. Let us know the result.

    #top .iconbox {
        background: white;
        padding: 20px;
        border: 1px solid gray;
        width: 90%;
    }
    

    Best regards,
    Ismael

    in reply to: Columns elements not lining up #1495461

    Hi,

    Kindly edit the Color Section that contains the columns and assign it the class name “av-program-columns”. We have updated one of the pages (see private field) with the new class name and applied the following css in the Quick CSS field.

    #top .av-program-columns .flex_column_table.av-equal-height-column-flextable .avia-button-wrap {
        position: absolute;
        bottom: 0;
        width: 100%;
    }
    
    #top .av-program-columns .flex_column_table.av-equal-height-column-flextable .flex_column {
        padding-bottom: 50px;
    }

    You can do the same for the remaining pages.

    Best regards,
    Ismael

    in reply to: Portfolio filter causes loading errors in testimonials #1495460

    Hey dominictschupp,

    Thank you for the inquiry.

    We may need access to the site to properly investigate the issue. Please provide the site URL in the private field, along with the login details.

    Best regards,
    Ismael

    in reply to: Cropped images in Lightbox #1495459

    Hi,

    Thank you for the inquiry.

    Adding this filter in the functions.php file might also help.

    add_filter( 'avf_avia_builder_helper_lightbox_size', function( $size, $context, $post_id, $responsive_lightbox ) {
        return 'full';
    }, 10, 4 );
    

    Let us know the result.

    Best regards,
    Ismael

    in reply to: add icon font not working #1495458

    Hey spitsdesign,

    Thank you for the inquiry.

    What is the current version of the theme? Please make sure the theme is updated to version 7.1.4 and that the fonts are uploaded in zip format. You may also need to ask your hosting provider to enable the ZipArchive PHP extension. Let us know if the issue persists.

    Best regards,
    Ismael

    in reply to: Header menu button match other buttons on site (rounded) #1495457

    Hi,

    Awesome! Please feel free to open another thread if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    The avf_alb_linkpicker_memory_limit filter was added specifically for this purpose. Most sites with a small number of plugins typically work well with around 256MB of memory, although actual requirements may vary depending on site complexity and plugin usage. Most entry-level servers allow between 512MB and 1GB of memory (excluding shared hosting environments), so 512MB is often considered a safe middle-ground. The theme includes this as a safeguard for users or developers who may have created thousands of posts or taxonomies but might not be fully aware of memory limits and how they can affect data retrieval. For experienced developers like yourself, adding the filter as you have should be sufficient to help resolve the issue.

    Best regards,
    Ismael

    in reply to: Images not responsive #1495407

    Hi,

    Thank you for the update.

    This specific condition is for images that are retrieved only using their ID but still use wp_get_attachment_image() for retrieval — such as element shortcodes. We recommend reaching out to the plugin developers regarding this issue, as we cannot reproduce it on our end. Image elements contain srcset attributes when we tested them in our installation.

    Best regards,
    Ismael

    in reply to: Enfold Performance #1495406

    Hey Jason Bolger,

    Thank you for the inquiry.

    These post meta information is used by the theme and WordPress for page configuration and layout behavior, including elements like the header, footer and sidebar. Removing it is not recommended, as it may break theme or layout functionality. In terms of performance, post meta queries are generally lightweight because they are retrieved only when required and are not normally loaded all at once during page rendering. This would only become a problem if a single post or page contained thousands of meta entries, which is not the case.

    Best regards,
    Ismael

    in reply to: Not registered dependencies for Enfold css and js #1495405

    Hi,

    Thank you for the update.

    Would you mind temporarily removing the logs? Then navigate back to the back end and check the error logs again. Do you see any references to avia-layout only, or also to avia-shortcodes?

    If you’re only seeing avia-shortcodes, then try to replace the hook with this code:

    add_action( 'wp_enqueue_scripts', function() {
      if ( is_admin() ) {
    
          if ( ! wp_style_is( 'avia-layout', 'registered' ) ) {
              wp_register_style( 'avia-layout', false );
          }
    
          if ( ! wp_style_is( 'avia-shortcodes', 'registered' ) ) {
              wp_register_style( 'avia-shortcodes', false );
          }
    
      }
    }, 5 );

    Let us know the results.

    Best regards,
    Ismael

    in reply to: Fullscreen Homepage Teaser Implementation #1495404

    Hey cktanju,

    Thank you for the inquiry.

    Have you tried setting the page’s Page Attributes > Template to Blank – no header, no footer? This should remove everything from the page, including the header and footer.

    qKjjt1I.md.png

    Best regards,
    Ismael

    in reply to: Header menu button match other buttons on site (rounded) #1495403

    Hi,

    Thank you for the inquiry.

    You can add this css code to apply rounded corners to the outline and colored menu items in the header.

    #top #wrap_all .header_color .av-menu-button-colored > a .avia-menu-text, #top #wrap_all .header_color .av-menu-button-bordered > a .avia-menu-text {
        border-radius: 90px;
    }

    Please make sure to purge the cache after adding the css. Let us know the result.

    Best regards,
    Ismael

    in reply to: Shadow on video column not fitting #1495402

    Hey dreyerjm,

    Thank you for the inquiry.

    Did you add this css code?

    .avia-video, .avia-iframe-wrap {
        clear: both;
        position: relative;
        margin-bottom: 20px;
    }

    This applies a 20px bottom margin, which creates the space below the video. Please remove the css code or override it with the following code.

    .avia-video, .avia-iframe-wrap {
        margin-bottom: 0;
    }
    

    Best regards,
    Ismael

    in reply to: Remove bottom line form full width sub menu #1495401

    Hey dreyerjm,

    Thank you for the inquiry.

    Are you referring to the white bottom border? Please try to add the following css code to remove it.

    #top .av-submenu-container {
        border-bottom: 0;
    }

    Best regards,
    Ismael

Viewing 30 posts - 31 through 60 (of 67,414 total)