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Viewing 30 posts - 31 through 60 (of 67,386 total)
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  • in reply to: Shadow on video column not fitting #1495402

    Hey dreyerjm,

    Thank you for the inquiry.

    Did you add this css code?

    .avia-video, .avia-iframe-wrap {
        clear: both;
        position: relative;
        margin-bottom: 20px;
    }

    This applies a 20px bottom margin, which creates the space below the video. Please remove the css code or override it with the following code.

    .avia-video, .avia-iframe-wrap {
        margin-bottom: 0;
    }
    

    Best regards,
    Ismael

    in reply to: Remove bottom line form full width sub menu #1495401

    Hey dreyerjm,

    Thank you for the inquiry.

    Are you referring to the white bottom border? Please try to add the following css code to remove it.

    #top .av-submenu-container {
        border-bottom: 0;
    }

    Best regards,
    Ismael

    in reply to: Footer plugin widget styling #1495400

    Hey dreyerjm,

    Thank you for the inquiry.

    How did you add the widget? The text is wrapped in an H4 heading and placed inside a code block, so it’s styled differently compared to the default footer links or widgets. You’ll need to remove the code block and replace the H4 tag with an anchor (link) tag. Please contact the plugin developers for additional assistance.

    Best regards,
    Ismael

    in reply to: Issue with Enfold update 7.1.4 #1495399

    Hi,

    Thank you for the update.

    This has been the case for some time, even in older versions. You’ll need to be careful with invalid html, as it can break the layout builder. Let us know if you have more questions.

    Best regards,
    Ismael

    in reply to: [Urgent] Websites not scrolling #1495398

    Hey Maltolomaeus,

    Thank you for the inquiry.

    What happens when you deactivate css compression or minification? The page is not scrollable because of this css code:

    html.responsive, .responsive body {
        overflow-x: hidden;
    }

    You can temporarily add this css code to override it:

    html.responsive, .responsive body {
        overflow-x: visible;
    }

    Let us know the result.

    Best regards,
    Ismael

    in reply to: Framed Hi, Box around icon box with icon on left side #1495397

    Hey dreyerjm,

    Thank you for the inquiry.

    You can add this css code to apply a background, border and padding to the icon box. Simply replace the selector “iconbox” with your own custom css class name.

    #top .iconbox {
        background: white;
        padding: 20px;
        border: 1px solid gray;
    }

    qKjIUqN.md.png

    Best regards,
    Ismael

    in reply to: pre purchase choosing template #1495396

    Hi,

    Thank you for the update.

    The theme has its own Advanced Layout Builder (ALB), so you can create any type of layout, content or design you need. Also, please note that all demos are available for import once you purchase a single license. Please refer to the documentation for more information.

    https://kriesi.at/documentation/enfold/intro-to-layout-builder/

    Best regards,
    Ismael

    in reply to: Columns elements not lining up #1495395

    Hi,

    We couldn’t find a “programcolumn” column anywhere in the elements, so we used the default element ID instead. Please remove the previous css code and use the following code instead.

    #top .flex_column_table.av-1bilfvb-acaaf518a56045ca4bfe6b9c9a40283f.sc-av_one_fourth.av-equal-height-column-flextable .avia-button-wrap {
        position: absolute;
        bottom: 0;
        width: 100%;
    }
    
    #top .flex_column_table.av-1bilfvb-acaaf518a56045ca4bfe6b9c9a40283f.sc-av_one_fourth.av-equal-height-column-flextable .flex_column {
        padding-bottom: 50px;
    }

    Best regards,
    Ismael

    in reply to: Display problem between a computer and a smartphone #1495360

    Hi,

    Please let us know once the site is live so we can properly investigate the issue. Provide the login details in the private field, including SFTP access.

    Best regards,
    Ismael

    in reply to: Not registered dependencies for Enfold css and js #1495359

    Hi,

    Thank you for opening this thread.

    We adjusted the code in the functions.php file a bit,

    add_action( 'wp_enqueue_scripts', function() {
      if ( is_admin() && ! wp_style_is( 'avia-layout', 'registered' ) ) {
          wp_register_style( 'avia-layout', false );
      }
    }, 5 );

    Let us know if the issue persists.

    Best regards,
    Ismael

    in reply to: Multiple errors on pages and posts (analysis included) #1495357

    Hi,

    We adjusted the code a bit.

    add_action( 'wp_enqueue_scripts', function() {
      if ( is_admin() && ! wp_style_is( 'avia-layout', 'registered' ) ) {
          wp_register_style( 'avia-layout', false );
      }
    }, 5 );

    Please let us now how it goes.

    @elenapoliti: Please continue here: https://kriesi.at/support/topic/not-registered-dependencies-for-enfold-css-and-js/

    Best regards,
    Ismael

    in reply to: Vulnerability Alert #1495356

    Hi,

    Thank you for the update.

    Would you mind providing a screenshot of the report, or provide the login details so we can check? You can use platforms like FreeImage, ImgBB, PostImages or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, ImgBB, PostImages or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    in reply to: Duplication on store page #1495355

    Hi,

    Thank you for the update.

    You can edit this in the Appearance > Menus panel. Make sure to select the “View All” tab to see all pages. We have replaced the menu item “store-2” with the actual “store” page. Please make sure to purge the cache before testing.

    Best regards,
    Ismael

    in reply to: 2 buttons styles on site #1495354

    Hi,

    Thank you for the login info.

    We edited your custom Button Row element, locked the Styling > Border > Border Radius setting, and set it to 40px. All instances of this Button Row should now have the same border radius.

    qFhWORn.md.png

    Best regards,
    Ismael

    in reply to: pre purchase choosing template #1495353

    Hey Sabi,

    Thank you for the inquiry.

    Unfortunately, you can only import one demo at a time. Importing another demo will override the previous one, but the new pages should be added and retained. If you’d like to use elements from another demo, you can set up a temporary site, import the specific demo there, and then transfer the elements you like to your development site. Let us know if you need more information.

    Best regards,
    Ismael

    in reply to: Website formatting #1495352

    Hey lara666,

    Thank you for the inquiry.

    It’s possible that the cache plugin is conflicting with the default compression options. Have you enabled the Enfold > Performance > File Compression settings? Please try cloning the site to a staging environment, make sure the configurations are identical and then temporarily disable the file compression settings. Let us know if the issue persists.

    Best regards,
    Ismael

    in reply to: Padding column #1495275

    Hi,

    We have already moved the 1/1 column inside a color section, which should constrain the blog posts to the maximum-width container, also reducing the space between the items. Would you mind providing a screenshot of the changes you’d like to make? You can use platforms like FreeImage, ImgBB, PostImages or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, ImgBB, PostImages or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    in reply to: Portfolio Excerpt to show icons #1495274

    Hi,

    Great! Glad we could be of help. Please feel free to open another thread if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Multiple errors on pages and posts (analysis included) #1495273

    Hi,


    @elenapoliti
    : The login information is also visible to the OP. Please remove the content from the private field and open another thread with the same login details. We’ll let you know once we figure out the issue.

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    A fix will be included in the next patch, 7.1.4. We have forwarded this thread to our channel again and you will be notified once the patch is released. Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Enquiry regarding vulnerability #1495270

    Hi!

    Thank you for the inquiry.

    A fix will be included in the next patch, 7.1.4. We have forwarded this thread to our channel again and you will be notified once the patch is released. Thank you for your patience.

    Best regards,
    Ismael

    in reply to: update to 7.1.4 Cross Site Scripting (XSS) vulnerability #1495269

    Hi!

    We have forwarded this thread to our channel again and you will be notified once the patch is released. Thank you all for your patience.

    Best regards,
    Ismael

    Hi!

    We have forwarded this thread to our channel again and you will be notified once the patch is released. Thank you all for your patience.

    Best regards,
    Ismael

    in reply to: Burger Menu is Showing a Different Font than Desktop #1495257

    Hey Brad,

    Thank you for the inquiry.

    Did you add this css code?

    #av-burger-menu-ul li, .av-current-sort-title, h1, h2, h3, h4 {
        font-family: 'playfair display',Helvetica,Arial,sans-serif;
    }

    Try to override it with this css:

    #av-burger-menu-ul li {
        font-family: roboto, Helvetica, Arial, sans-serif;
    }

    Or configure the Menu Links in overlay/slide out element in the Enfold > Advanced Styling panel. Let us know the result.

    Best regards,
    Ismael

    in reply to: Padding column #1495256

    Hi,

    Thank you for the info.

    We moved the 1/1 Column element with the Blog Posts inside a Color Section, then set the “Larghezza massima Contenitore” value from 2100px, which is a little wide, to a more normal container width, 1310px. Please make sure to purge the cache before testing.

    You can also add this css code if you want to further decrease the space between the blog post items.

    div .av_one_fourth {
        margin-left: 2%;
        width: 23.5%;
    }

    Best regards,
    Ismael

    in reply to: 2 buttons styles on site #1495255

    Hey dreyerjm,

    Thank you for the inquiry.

    You could create a Custom Element Template (CET), which acts as a global element that can be configured from a single source. Please check the documentation for more information.

    https://kriesi.at/documentation/enfold/custom-element-templates/

    Let us know if you have more questions.

    Best regards,
    Ismael

    in reply to: Columns elements not lining up #1495254

    Hey dreyerjm,

    Thank you for the inquiry.

    Try adding this code in the Quick CSS field.

    #top .av-equal-height-column .avia-button-wrap {
        position: absolute;
        bottom: 0;
        width: 100%;
    }
    
    #top .av-equal-height-column {
        padding-bottom: 50px;
    }
    

    You can also replace av-equal-height-column with a custom css class name if you want this applied only to specific columns.

    https://kriesi.at/documentation/enfold/add-custom-css/#enable-custom-css-class-name-support

    Result:

    q3F7rml.md.png

    Best regards,
    Ismael

    in reply to: Portfolio Excerpt to show icons #1495253

    Hey Suze,

    Thank you for the inquiry.

    You can try this code in the functions.php file to retrieve the original post excerpt without modification.

    add_filter( 'avf_masonry_loop_entry_content', 'avf_masonry_loop_entry_content_mod', 10, 4 );
    
    function avf_masonry_loop_entry_content_mod( $loop_excerpt, $entry, $entries, $key ) {
        if ( ! empty( $entry->post_excerpt ) ) {
            return $entry->post_excerpt;
        }
    
        return $entry->post_content;
    }

    — OR —

    add_filter( 'avf_masonry_entry_content', 'avf_masonry_entry_content_mod', 10, 3 );
    
    function avf_masonry_entry_content_mod( $content, $entry, $config ) {
        return $entry->post_excerpt;
    }
    

    Let us know the result.

    Best regards,
    Ismael

    in reply to: Padding column #1495237

    Hi,

    Thank you for following up.

    Did you try our suggestion above? Please provide the login details in the private field so we can check the elements further.

    Best regards,
    Ismael

    in reply to: Images not responsive #1495236

    Hey Citvej,

    Thank you for the inquiry.

    Where did you set the option to convert the images to AVIF?

    The srcset should be automatically added to the images as long as Enfold > Performance > Responsive Images is enabled, which enables the default WordPress srcset feature. It’s possible that one of the plugins installed on the site is interfering with the default WordPress functionality.

    Best regards,
    Ismael

Viewing 30 posts - 31 through 60 (of 67,386 total)