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Viewing 30 posts - 31 through 60 (of 65,499 total)
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  • in reply to: White bar at the top #1482076

    Hi,

    Try to add this css code to remove the menu border:

    #top .avia-menu.av_menu_icon_beside {
        border: 0;
    }

    Best regards,
    Ismael

    in reply to: Layer Slider wrong/not scaling in Google Chrome #1482071

    Hi,

    Thank you for the info.

    The account above doesn’t have administrator rights. Please promote the user to admin so we can check the layer slider settings.

    Best regards,
    Ismael

    in reply to: easy slider caption background fullwidth #1482068

    Hi,

    Would it be also possible to adjust just the white background to 100%. (And keep the headings narrower)

    Yes, you can apply padding on both sides of the slideshow caption container:

    .caption_bottom .slideshow_caption .slideshow_inner_caption .slideshow_align_caption {
        padding: 20px 20vw;
    }

    View post on imgur.com

    Best regards,
    Ismael

    Hi,

    You can do the following steps to re-assign the posts to a different author:

    1. Go to Posts > All Posts.
    2. Use the checkboxes to select the posts you want to reassign.
    3. At the top of the list, select Bulk actions > Edit, then click Apply.
    4. In the bulk edit screen, you’ll see a dropdown for Author.
    5. Choose the new author, and then click Update.

    Let us know if you need more info.

    Best regards,
    Ismael2

    Hi,

    We tried creating posts and pages (see private field) with the temp account and everything seems to be working as it should. If the issue persists with the old user accounts, create a site backup, delete them all, then recreate them again from scratch. Let us know the result.

    Best regards,
    Ismael

    Hi,

    Thank you for the info.

    You may have forgotten to include the site URL. Please add it in the private field. If the older account can’t create posts, it might be an issue with the user role or capabilities. Have you installed a user role plugin before? You may need to remove the old admin accounts and replace them with new ones.

    Best regards,
    Ismael

    in reply to: Themeforest Theme Issue: Frontend Not Updating #1481922

    Hi,

    The Text Blocks we added are still there when we checked. We also removed the Special Heading element again — not sure why it was added back. You can check the screenshot of the page below without the Special Heading element and Two text blocks.

    View post on imgur.com

    Try using a different browser and disable the cache plugin while editing the site.

    Best regards,
    Ismael

    in reply to: Blog posts php code #1481921

    Hey Mikoláš,

    Thank you for the inquiry.

    Which blog style are you using? For the grid layout, you can edit the enfold/config-templatebuilder/avia-shortcodes/postslider/postslider.php file. For other styles, try to edit the enfold/includes/loop-index.php file.

    Best regards,
    Ismael

    in reply to: SVG icons missing #1481919

    Hi,

    Thank you for the info.

    The SVG files are not displaying correctly because of this hook in the functions.php file:

    // SVG-Logo als IMG
    
    function no_inline_svg() {
      return true;
    }
    add_action('avf_no_inline_svg', 'no_inline_svg');

    We disabled it temporarily and created a test page. (see private field)

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: Paid for Support! Provide Support! #1481918

    Hi,

    Please continue here; https://kriesi.at/support/topic/theme-page-editor-not-displaying/

    Best regards,
    Ismael

    in reply to: Theme page editor not displaying #1481917

    Hi,

    Thank you for the update.

    You can set the home/front and blog pages in Enfold > Theme Options panel. You may also need to reset the Settings > Reading options to default or deselect the home and posts pages.

    Best regards,
    Ismael

    in reply to: Website not updating – using Enfold theme #1481916

    Hi,

    Thank you for the info.

    On the “for-sale” page, there are invalid html tags or tags that were not closed properly. One example is in the following special heading:

    We have exciting < strong > embryo matings </ strong >available all year round; be sure to reach out for details on these < strong >great opportunities!
    

    The last < strong > tag was not closed properly. Please review the page and make sure there are no invalid html tags.

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: advanced layout builder is not working/not visible #1481915

    Hi,


    @myadminsuper
    : Please open another thread and post the login details in the private field so we can check the issue.

    https://kriesi.at/support/forum/enfold/#new-post

    Best regards,
    Ismael

    in reply to: Scroll bar missing in the edit screen #1481913

    Hi,

    Great! Glad to know that it’s working properly again. Please feel free to open another thread if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Change bullet color #1481912

    Hey es.design.ma,

    Thank you for the inquiry.

    The site requires a password. Please include it in the private field. If you have a default set of list elements, you can use the following css code to adjust the bullet color.

    li::marker {
        color: red;
    }

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    Did you install the Classic Editor plugin? Please disable it temporarily, then select an editor in the Enfold > Theme Options > Select your editor settings. If the issue persists, try temporarily disabling the plugins, then post the login details in the private field. Make sure that the theme is updated to version 7.1.

    Best regards,
    Ismael

    in reply to: Social Iicons have disappeared #1481910

    Hi,

    Yes, all four social icons were visible when we checked. Let us know in a different thread if you have any other questions. Have a nice day.

    Best regards,
    Ismael

    in reply to: Missing template insert button (where did it go ..?) #1481909

    Hi,

    Thank you for the inquiry.

    Are you referring to this template button?

    View post on imgur.com

    It’s still located where it’s supposed to be. Please make sure you have updated to version 7.0.1 of the theme.

    Best regards,
    Ismael

    in reply to: Video letterboxing #1481908

    Hi,

    Thank you for the info.

    We may need to login to the site to properly check the issue. Please provide the login details in the private field. In the meantime, try adding the following css code to manually stretch the video and make sure that it covers the entire slider container.

    #top .avia_video {
        object-fit: cover;
    }

    Best regards,
    Ismael

    Hey 4ward4x4,

    Thank you for the inquiry.

    Looks like the stylesheets are compressed/minified, but the post css files were not included. What happens when you disable the compression settings in the WPFC plugin? Did you enable the default compression settings under Enfold > Performance? Please try to disable those options temporarily as well. Let us know if the issue persists.

    Best regards,
    Ismael

    Hey Blatze,

    Thank you for the inquiry.

    We can reproduce the issue on our end, but we are not yet sure what is causing it. Did you add any custom scripts to the site? Please try to temporarily disable the custom scripts, deactivate the Enfold > Performance > File Compression settings, then purge the cache. Let us know if the issue persists.

    Best regards,
    Ismael

    in reply to: Model parallax #1481905

    Hi,

    Thank you for the screenshot.

    Have you tried applying top padding to the column containing the image? This should push the image downward.

    View post on imgur.com

    As for the box-shadow, you may need to use a photo editor to apply a shadow effect directly to the transparent image, then re-upload it.

    Best regards,
    Ismael

    in reply to: easy slider caption background fullwidth #1481903

    Hey dondela,

    Thank you for the inquiry.

    You can adjust the maximum width of the slideshow caption container with this css code:

    .av_slideshow_full .container.caption_container {
        max-width: 100vw;
    }

    Best regards,
    Ismael

    in reply to: Layer Slider wrong/not scaling in Google Chrome #1481902

    Hey wunderpunkt,

    Thank you for the inquiry.

    We were able to reproduce the issue on both Brave and Chrome, but we are not yet sure what’s causing it. We may need to log in to the site and check the slider settings. Please provide the login details in the private field.

    Best regards,
    Ismael

    in reply to: avia-footer-scripts-***.js damaged files #1481901

    Hey webidoo,

    Thank you for the inquiry.

    It’s possible that some scripts or plugins don’t work well with the current compression settings. You may need to disable compression and use minification only. Another option is to completely disable the default compression settings and use a third-party caching/compression plugin such as Autoptimize, WP Rocket or WP Super Cache.

    Best regards,
    Ismael

    in reply to: Emoji’s turned into Question Marks? #1481900

    Hey ballindigital,

    Thank you for the inquiry.

    You may need to deactivate the Enfold > Performance > Change WordPress Defaults > Disable Emoji/Smiley Support option. Let us know if the issue persists.

    Best regards,
    Ismael

    in reply to: Reduce size of navigation arrow in Easy Slider #1481898

    Hey es.design.ma,

    Thank you for the inquiry.

    You can use this css code to adjust the size of the slider arrows:

    #top .av-slideshow-ui .avia-slideshow-arrows.av-visible-prev > a.prev-slide, #top .av-slideshow-ui .avia-slideshow-arrows.av-visible-next > a.next-slide {
        width: 30px;
        height: 30px;
        line-height: 30px;
        font-size: 16px;
        top: 50%;
        margin: -30px 15px 0;
    }
    
    #top .avia-slideshow-arrows a.avia-svg-icon svg:first-child {
        margin-top: 0;
        height: 0.5em;
        width: 0.5em;
    }

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    You may need to revert the position of the image and text in the mega menu title or remove the link from the image. Make sure the text is placed above the image. This allows the script that generates the mobile menu to render the text link instead of the image link.

    Best regards,
    Ismael

    in reply to: White bar at the top #1481789

    Hi,

    We’re not seeing the same spacing on our end. Have you tried the suggestion from @Guenni007?

    Best regards,
    Ismael

    in reply to: advanced layout builder is not working/not visible #1481788

    Hey ifpmfsr,

    Thank you for the inquiry.

    The site is still using an older version of the theme, 6.0.9. You have to upgrade it to version 7.0.1. Let us know the result.

    https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

Viewing 30 posts - 31 through 60 (of 65,499 total)