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Hi,
Great! Glad to hear that the issue has been resolved. Please feel free to open a new thread if the issue occurs again.
Have a nice day.
Best regards,
IsmaelFebruary 26, 2026 at 6:21 am in reply to: Enfold Accordion Toggles Randomly Missing (Preview + Front-End) #1495512Hi,
We can see a lot of script errors when we try to edit the same page. Did you install a plugin recently? Please try deactivating all plugins temporarily, then reactivate them one at a time to identify which one is causing the script errors.
Let us know the result.
Best regards,
IsmaelHey Tilman,
Thank you for the inquiry.
You can add this css code to apply a minimum height to the horizontal gallery container on smaller screens.
@media only screen and (max-width: 767px) { .responsive .av-horizontal-gallery-inner { position: static; min-height: 400px; } }Result:
Best regards,
IsmaelHi,
Thank you for the login info.
We tried logging in, but it’s asking for a 9-digit authentication code. The issue occurs because the post css file for that particular page is being deleted and returns a 404 error. You can try adding this code to the functions.php file to disable post css file generation for the home page.
add_filter( 'avf_post_css_create_file', function( $create ) { if ( is_singular() && get_the_ID() === 248 ) { return false; } return $create; });Best regards,
IsmaelHi,
Thank you for the clarification.
How did you add the Portfolio Grid? Did you create a custom element? Try setting the preview_mode to custom to ensure that the image_size does not revert to the default.
Best regards,
IsmaelFebruary 26, 2026 at 5:41 am in reply to: Burger and Social Media icons position on Mobile view #1495508Hi,
Thank you for the inquiry.
Try this css code to adjust the color and font size of the submenu items.
.html_av-overlay-side #top #wrap_all .av-burger-overlay-scroll #av-burger-menu-ul li ul a { color: rgba(255,255,255) !important; font-size: 0.8rem; }The menu items with submenus should have angled brackets (>) by default.
Best regards,
IsmaelFebruary 26, 2026 at 5:26 am in reply to: Framed Hi, Box around icon box with icon on left side #1495507Hi,
No problem! Let us know if you have more questions. Have a nice day.
Best regards,
IsmaelHi,
Thank you for the info.
We have updated the code and confirmed that this removes the notices.
add_action( 'admin_enqueue_scripts', function() { if ( ! wp_style_is( 'avia-layout', 'registered' ) ) { wp_register_style( 'avia-layout', false ); } if ( ! wp_style_is( 'avia-shortcodes', 'registered' ) ) { wp_register_style( 'avia-shortcodes', false ); } if ( ! wp_script_is( 'avia-shortcodes', 'registered' ) ) { wp_register_script( 'avia-shortcodes', false ); } }, 1 );Let us know the result.
Best regards,
IsmaelHi,
Thank you for the update.
Yes, you can change the page ID or apply a custom css class name to the elements. Please check the documentation for additional info.
— https://kriesi.at/documentation/enfold/add-custom-css/#enable-custom-css-class-name-support
Best regards,
IsmaelFebruary 25, 2026 at 6:20 am in reply to: WP Store Locator / Enold Datenschutz / google Maps #1495470Hey Lars,
Thank you for the inquiry.
This is possible, but it will require modifications that are beyond the scope of our support. We recommend reaching out to the developers of the WP Store Locator plugin for further assistance.
Best regards,
IsmaelHi!
We updated the fix. Please try this instead:
add_action( 'admin_enqueue_scripts', function() { if ( ! wp_style_is( 'avia-layout', 'registered' ) ) { wp_register_style( 'avia-layout', false ); } if ( ! wp_style_is( 'avia-shortcodes', 'registered' ) ) { wp_register_style( 'avia-shortcodes', false ); } if ( ! wp_script_is( 'avia-shortcodes', 'registered' ) ) { wp_register_script( 'avia-shortcodes', false ); } }, 1 );Best regards,
IsmaelFebruary 25, 2026 at 6:17 am in reply to: Multiple errors on pages and posts (analysis included) #1495468Hi!
@everyone: We updated the temp fix. Please try this again:
add_action( 'admin_enqueue_scripts', function() { if ( ! wp_style_is( 'avia-layout', 'registered' ) ) { wp_register_style( 'avia-layout', false ); } if ( ! wp_style_is( 'avia-shortcodes', 'registered' ) ) { wp_register_style( 'avia-shortcodes', false ); } if ( ! wp_script_is( 'avia-shortcodes', 'registered' ) ) { wp_register_script( 'avia-shortcodes', false ); } }, 1 );Best regards,
IsmaelFebruary 25, 2026 at 6:16 am in reply to: Not registered dependencies for Enfold css and js #1495467Hi,
Thank you for the information.
We have adjusted the code slightly and confirmed that it works on our installation.
add_action( 'admin_enqueue_scripts', function() { if ( ! wp_style_is( 'avia-layout', 'registered' ) ) { wp_register_style( 'avia-layout', false ); } if ( ! wp_style_is( 'avia-shortcodes', 'registered' ) ) { wp_register_style( 'avia-shortcodes', false ); } if ( ! wp_script_is( 'avia-shortcodes', 'registered' ) ) { wp_register_script( 'avia-shortcodes', false ); } }, 1 );Best regards,
IsmaelHi,
Thank you for the clarification. We’ll forward this thread to our channel for further consideration.
Best regards,
IsmaelHi,
Thank you for the screenshot.
What does the notice say? It doesn’t appear to be critical based on the color coding. This may simply be a false positive, as there is no specific information about the vulnerability or error. Please try to contact your hosting provider for additional information.
Best regards,
IsmaelHi,
No problem! Let us know if you have more questions. Have a nice day.
Best regards,
IsmaelFebruary 25, 2026 at 5:56 am in reply to: Framed Hi, Box around icon box with icon on left side #1495463Hi,
You can try setting the width of the iconbox to 90% or lower. Let us know the result.
#top .iconbox { background: white; padding: 20px; border: 1px solid gray; width: 90%; }Best regards,
IsmaelHi,
Kindly edit the Color Section that contains the columns and assign it the class name “av-program-columns”. We have updated one of the pages (see private field) with the new class name and applied the following css in the Quick CSS field.
#top .av-program-columns .flex_column_table.av-equal-height-column-flextable .avia-button-wrap { position: absolute; bottom: 0; width: 100%; } #top .av-program-columns .flex_column_table.av-equal-height-column-flextable .flex_column { padding-bottom: 50px; }You can do the same for the remaining pages.
Best regards,
IsmaelFebruary 25, 2026 at 5:44 am in reply to: Portfolio filter causes loading errors in testimonials #1495460Hey dominictschupp,
Thank you for the inquiry.
We may need access to the site to properly investigate the issue. Please provide the site URL in the private field, along with the login details.
Best regards,
IsmaelHi,
Thank you for the inquiry.
Adding this filter in the functions.php file might also help.
add_filter( 'avf_avia_builder_helper_lightbox_size', function( $size, $context, $post_id, $responsive_lightbox ) { return 'full'; }, 10, 4 );Let us know the result.
Best regards,
IsmaelHey spitsdesign,
Thank you for the inquiry.
What is the current version of the theme? Please make sure the theme is updated to version 7.1.4 and that the fonts are uploaded in zip format. You may also need to ask your hosting provider to enable the ZipArchive PHP extension. Let us know if the issue persists.
Best regards,
IsmaelFebruary 25, 2026 at 5:28 am in reply to: Header menu button match other buttons on site (rounded) #1495457Hi,
Awesome! Please feel free to open another thread if you have more questions.
Have a nice day.
Best regards,
IsmaelFebruary 24, 2026 at 6:14 am in reply to: Bug: PHP error when trying to edit image elements in Enfold Avia #1495408Hi,
Thank you for the update.
The avf_alb_linkpicker_memory_limit filter was added specifically for this purpose. Most sites with a small number of plugins typically work well with around 256MB of memory, although actual requirements may vary depending on site complexity and plugin usage. Most entry-level servers allow between 512MB and 1GB of memory (excluding shared hosting environments), so 512MB is often considered a safe middle-ground. The theme includes this as a safeguard for users or developers who may have created thousands of posts or taxonomies but might not be fully aware of memory limits and how they can affect data retrieval. For experienced developers like yourself, adding the filter as you have should be sufficient to help resolve the issue.
Best regards,
IsmaelHi,
Thank you for the update.
This specific condition is for images that are retrieved only using their ID but still use wp_get_attachment_image() for retrieval — such as element shortcodes. We recommend reaching out to the plugin developers regarding this issue, as we cannot reproduce it on our end. Image elements contain srcset attributes when we tested them in our installation.
Best regards,
IsmaelHey Jason Bolger,
Thank you for the inquiry.
These post meta information is used by the theme and WordPress for page configuration and layout behavior, including elements like the header, footer and sidebar. Removing it is not recommended, as it may break theme or layout functionality. In terms of performance, post meta queries are generally lightweight because they are retrieved only when required and are not normally loaded all at once during page rendering. This would only become a problem if a single post or page contained thousands of meta entries, which is not the case.
Best regards,
IsmaelFebruary 24, 2026 at 5:51 am in reply to: Not registered dependencies for Enfold css and js #1495405Hi,
Thank you for the update.
Would you mind temporarily removing the logs? Then navigate back to the back end and check the error logs again. Do you see any references to avia-layout only, or also to avia-shortcodes?
If you’re only seeing avia-shortcodes, then try to replace the hook with this code:
add_action( 'wp_enqueue_scripts', function() { if ( is_admin() ) { if ( ! wp_style_is( 'avia-layout', 'registered' ) ) { wp_register_style( 'avia-layout', false ); } if ( ! wp_style_is( 'avia-shortcodes', 'registered' ) ) { wp_register_style( 'avia-shortcodes', false ); } } }, 5 );Let us know the results.
Best regards,
IsmaelFebruary 24, 2026 at 5:43 am in reply to: Header menu button match other buttons on site (rounded) #1495403Hi,
Thank you for the inquiry.
You can add this css code to apply rounded corners to the outline and colored menu items in the header.
#top #wrap_all .header_color .av-menu-button-colored > a .avia-menu-text, #top #wrap_all .header_color .av-menu-button-bordered > a .avia-menu-text { border-radius: 90px; }Please make sure to purge the cache after adding the css. Let us know the result.
Best regards,
IsmaelHey dreyerjm,
Thank you for the inquiry.
Did you add this css code?
.avia-video, .avia-iframe-wrap { clear: both; position: relative; margin-bottom: 20px; }This applies a 20px bottom margin, which creates the space below the video. Please remove the css code or override it with the following code.
.avia-video, .avia-iframe-wrap { margin-bottom: 0; }Best regards,
Ismael -
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