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Viewing 30 posts - 59,101 through 59,130 (of 67,163 total)
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  • in reply to: Error 404 – page not found #249580

    Hi!

    Thank you for the update.

    Unfortunately, this is beyond the scope of support and is not a theme related issue. You might need to hire a freelance developer to add the feature for you. Please do visit Werkpress for further customization.

    If you have any further questions about the theme, we are more than happy to provide you with assistance on these inquiries. Thank you for your understanding.

    Thank you for your understanding.

    Best regards,
    Ismael

    in reply to: Logo – Mobile – Lightbox – Internet Explorer #249579

    Hi GOWD!

    Thank you for using the theme!

    1.) Please add this on Quick CSS or custom.css:

    @media only screen and (max-width: 767px) {
    .responsive .mobile_slide_out .logo {
    float: left;
    -webkit-transform: translate(0,0);
    }
    }
    

    Can you please post a screenshot on where you want the social icons to go when viewing on mobile device?

    2.) You can control the mobile menu activation on Enfold > Header > Mobile Menu > Header Mobile Menu activation.

    3.) You can add an image element the set the link manually. Add the link of the youtube url. This should open the video on lightbox when you click the image.

    4.) On what version of IE are you testing this with? I checked with IE9 but I don’t see the issue.

    Cheers!
    Ismael

    in reply to: Google Map Directions #249569

    Hey Mary!

    Thank you for using the theme!

    What specific feature are you trying to get from Google Maps Direction? Can you please give us a link to a sample website or reference? We’ll be happy to help you once we have a better understanding of the situation.

    Best regards,
    Ismael

    in reply to: Problem with javascript on custom HTML #249568

    Hi Mattia!

    Thank you for using the theme!

    Are you talking about the image overlay with the circle at the center? Please add this on Quick CSS or custom.css:

    .image-overlay {
    display: none !important;
    opacity: 0 !important;
    }

    Nice website! :)

    Cheers!
    Ismael

    in reply to: Few questions about Enfold settings #249567

    Hi Zheq!

    Thank you for using the theme!

    1.) Are you talking about the galley tooltip? You can add this on Quick CSS or custom.css:

    .avia-tooltip {
    background: rgba(0, 0, 0, 0.8);
    }

    Change the color value.

    2.) Use this to change the lightbox overlay:

    div.pp_overlay {
    background: red;
    }

    3.) Edit config-templatebuilder > avia-shortcodes > contact.php, find this code on line 244:

    $elements['avia_age'] =	array('type'=>'captcha', 'check'=>'captcha', 'label'=> __('Please prove that you are human by solving the equation','avia_framework' ));
    

    Replace the label something else:

    $elements['avia_age'] =	array('type'=>'captcha', 'check'=>'captcha', 'label'=> __('Please prove that you are an awesome dude by dancing around','avia_framework' ));
    

    Edit framework > php > class-form-generator.php, find this code on line 520:

    $this->elements_html .= "    <span class='value_verifier_label'>$number_1 + $number_2 = ?</span>";
    

    Replace the question mark sign with something else or remove it.

    4.) Add something like this on functions.php to change the Thank you message:

    add_filter( 'avia_contact_form_args', 'enfold_customization_autoresponsder', 10, 1);
    function enfold_customization_autoresponsder( $form_args ) {
    	$form_args['autoresponder_subject'] = 'your text here';
    	return $form_args;
    }

    5.) This feature is beyond the scope of support. Please find a plugin like NextGen Gallery or hire a freelance developer to add the feature for you.

    It is easier for us if you ask or open a thread for each inquiry. Thanks!

    Cheers!
    Ismael

    in reply to: Logo cut off and mobile menu #249563

    Hi!


    @jrgrigg
    : The solution is for the OP. I’m sorry about that. Can you please post the link to the website? I visited the link that you posted but it is different from the screenshot and the logo is ok there.

    @Cheryl: Please add this on Quick CSS or custom.css:

    @media only screen and (max-width: 767px) {
    .responsive .mobile_slide_out .logo {
    float: left;
    left: 0;
    -webkit-transform: translate(0, 0);
    }
    
    .responsive .logo a, .responsive .logo img {
    margin: 0;
    max-width: 100%;
    height: 65px;
    max-height: 65px;
    top: 5px;
    }
    }

    Cheers!
    Ismael

    in reply to: problem loading main page #249560

    Hi Jim!

    Thank you for using the theme!

    Usually minimizing the image sizes and number of plugins that you install will greatly improve the performance. These are the things that you can do to optimize the website speed and page load. You can do the following:

    1. Optimize all images with AI/Photoshop before uploading to server ‘save as web safe’ jpg
    2. Once all images are on the website optimize with ewww optimizer plugin twice 1hr 10mins apart.
    3. Install wp-smushit run once to remove jpeg extra data, then uninstall.
    4. Use BWP minify plugin to minify scripts and stylesheets.
    5. Install WP-Super cache, select all recommended settings, use memcache option, update .htaccess rules, increase cache to 840000, Save then delete cache.
    6. Logout your website, visit every page at least once to create super cache files.
    7. Join Cloudflare setup your website on their CDN, Choose options: Full CDN Optimisation save then activate purge files. once done log out.
    8. Have a cup of coffee.
    9. Visit your site after 20 minutes or so.
    10. Don’t forget to smile.

    I hope that helps.

    Best regards,
    Ismael

    in reply to: html textarea tag breaks Avia Layout Builder #249559

    Hey tbrim20!

    Thank you for using the theme!

    Regretfully, I’m not entirely sure of what it is you’re trying to do. If you don’t mind, please post the code on pastebin.com then we’ll check it and test it on our end. We’ll give you a response once we have taken a look at the issue.

    Cheers!
    Ismael

    in reply to: Enfold Theme errors #249558

    Hi!

    Thank you for using the theme!

    Please try to change the footer settings on Enfold > Footer > Columns. See if that helps. Also, add a blank text widget on Appearance > Widgets > Footer Columns to test the footer widgets.

    Regards,
    Ismael

    in reply to: Full Size Featured image in blog post #249552

    Hi jlovebomb!

    Thank you for using the theme!

    Please edit functions.php, find this code on line 102:

    $avia_config['imgSize']['entry_with_sidebar'] 	= array('width'=>710, 'height'=>270);		                 // big images for blog and page entries
    

    Adjust the width and height then set the crop parameter to false. Something like this:

    $avia_config['imgSize']['entry_with_sidebar'] 	= array('width'=>710, 'height'=>400, 'crop'=>false);		                 // big images for blog and page entries
    

    Regenerate the thumbnails using this plugin: http://wordpress.org/plugins/regenerate-thumbnails/

    Cheers!
    Ismael

    in reply to: Using Accordian Template on Product Pages #249551

    Hi!

    Thank you for using the theme!

    Please switch your theme to debug mode. Edit function.php, find this code:

    if(isset($avia_config['use_child_theme_functions_only'])) return;
    

    Below, add this code:

    //set builder mode to debug
    add_action('avia_builder_mode', "builder_set_debug");
    function builder_set_debug()
    {
    return "debug";
    }

    You will be able to see the actual shortcode below the builder. You can now copy the accordion shortcode to your product items.

    Regards,
    Ismael

    in reply to: Gallery single image to display additional author field #249546

    Hey motylanogha!

    Thank you for using the theme!

    Unfortunately, this is beyond the scope of support as stated on support policy and is not a theme related issue. You might need to investigate the feature yourself, find a plugin or hire a freelance developer to add the feature for you. Please do visit Werkpress for further customization. You can also vote or post the feature on our Feature Requests page.

    If you have any further questions about the theme, we are more than happy to provide you with assistance on these inquiries. Thank you for your understanding.

    Regards,
    Ismael

    Hi xyzb!

    Thank you for using support forum!

    In my opinion this is not really a big deal as long as you can see the content on mobile devices with 320px screen width. Please try to add this on Quick CSS or custom.css:

    @media all screen and (max-width: 380px) {
      .responsive .container {
        width: 300px;
        margin: 0 auto;
      }
    }

    This will force the container to resize to 300px on devices with 380px screen width or less.

    Regards,
    Ismael

    in reply to: Add featured image to search results #249161

    Hey!

    Thank you for using the theme!

    Please edit includes > loop-search.php, find this code on line 33:

    echo "<span class='search-result-counter {$counterclass}'>{$post_loop_count}</span>";
    

    Replace it with:

    $searchthumb = get_the_post_thumbnail( $the_id, 'large' );
                    echo "<span class='search-result-counter {$counterclass}'>{$searchthumb}</span>";
    

    Add this on Quick CSS or custom.css:

    .search-result-counter {
        padding: 0;
    }
    
    .search-result-counter img {
    	width: 100%;
    	height: 100%;
    	border-radius: 100px;
    }

    This will add the featured image on the search counter. You can change the style using the selectors above.

    Cheers!
    Ismael

    in reply to: Change order of sort buttons in sortable masonry #249154

    Hey Adenadoume!

    Thank you for using the theme!

    Please try this plugin: http://wordpress.org/plugins/taxonomy-terms-order/

    I hope that helps.

    Best regards,
    Ismael

    in reply to: Issue with WPML #249152

    Hi IsaJourdain!

    Thank you for using the support forum!

    What do you mean by the “English page comes into French”? Do you mind posting screenshot of the issue or list the steps that you did on translating the page. Note that you need to set the theme options for both language when using the WPML for Enfold.

    Regards,
    Ismael

    in reply to: Menu Bug after Update ! #249143

    Hi!


    @Heathcliffe
    : I think the issue is about something else but it’s always good to help out. Thank you so much.


    @Martin
    : Unfortunately, we really need to see the actual website with the issue live. I think the problem is that the base.css hasn’t been fully updated when you update the theme. Please update the theme then we’ll check it.

    Cheers!
    Ismael

    in reply to: Change transparency level #249141

    Hey glozemedia!

    Thank you for using the theme and the link.

    You can add something like this on Quick CSS or custom.css:

    #top .av_header_transparency .header_bg {
    background-color: rgba(255,255,255,.3);
    }

    Change the color value. .3 is the transparency or opacity.

    Regards,
    Ismael

    in reply to: Menu problem iPad landscape #249140

    Hey!

    Thank you for using the theme!

    Please go to Enfold > Header > Mobile Menu > Header Mobile Menu activation. Select the Activate for Smartphones and Tablets (browser width bellow 990px) option. This will force the mobile menu to show on iPad landscape mode.

    If you added a css code that looks like this on custom.css or Quick CSS, please remove it:

    @media only screen and (max-width: 990px) {
    .responsive #header .main_menu ul {
    display: none;
    }
    }
    
    @media only screen and (max-width: 990px) {
    .mobile_active #advanced_menu_toggle {
    display: block;
    }
    }

    Best regards,
    Ismael

    in reply to: change excerpt length of blog #249137

    Hi!

    Thank you for using the theme!

    You can add this on functions.php, at the bottom:

    add_filter('avf_masonry_excerpt_length','avia_change_masonry_excerpt_length', 10, 1);
    function avia_change_masonry_excerpt_length($length)
    {
       $length = 100;
       return $length;
    }

    Change the $length value to something else. Default is 60. You also use the <!–more–> tag or specify the excerpt on Screen Options > Excerpt metabox.

    Regards,
    Ismael

    in reply to: Masonry grid Hides Sidebar #249096

    Hey johnwasneverhere!

    I’m sorry but you’re not using an Enfold theme. Are you sure that this is the correct link? :)

    Cheers!
    Ismael

    in reply to: Blog Layout Issues #249091

    Hey benjjamieson!

    Thank you for using the support forum.

    I’m sorry but at this moment, I’m not entirely certain of the issue based on the information you have given in your post. The pages look ok when I visit the link you provided. If you wouldn’t mind providing us with a little more clarification about the issue (a screenshot perhaps), we’ll be happy to provide you with a response once we have a better understanding of the problem.

    Note that you can change the single post style on Enfold > Single Post Style. You can also override the settings for title, sidebar, footer and transparency on each posts.

    Regards,
    Ismael

    in reply to: Icon colours #249087

    Hi!

    Thank you for using the theme!

    I’m not sure why Yigit said that, maybe he got a better idea. I’ll ask him. Please wait for his response. You can do the ones suggested above if you want to start immediately. The custom css class can help you separate each iconbox and apply different backgrounds.

    Best regards,
    Ismael

    in reply to: woocommerce title bar: change "Shop" #249085

    Hey!

    Glad we could help. If you have any questions, let us know. :)

    Regards,
    Ismael

    in reply to: Masonry Portfolio => less then full width #249081

    Hi hookedonweb!

    Thank you for using the theme!

    You’re doing the right thing just remove the css code for the .av-masonry-entry selector. Look for the boxed width on css > grid.css. Locate any instance of .boxed#top under each media queries then apply the same width on the .av-masonry-container selector.

    I hope that helps.

    Best regards,
    Ismael

    in reply to: logo issues #249076

    Hey Diggetydog!

    Thank you for using the support forum!

    Please change the option on Enfold > Header > Mobile > Menu > Header Mobile Menu Activation, set it to Activate for Smartphones and Tablets (browser width bellow 990px). If you don’t mind, we would like to ask for a screenshot of what you’re seeing on your end when viewing on mobile device. We will be happy to provide you with a response after.

    Regards,
    Ismael

    Hey jtree5757!

    Thank you for using the support forum!

    The video background has been disabled on mobile devices. You should add a fallback image for every video background. You can remove the play button that you added on mobile device with this:

    @media only screen and (max-width: 767px) {
    #av_section_1 > div.container > main > div > div > span.av_font_icon.avia_animate_when_visible.av-icon-style-.avia-icon-pos-center.avia_start_animation.avia_start_delayed_animation {
    display: none !important;
    opacity: 0 !important;
    }
    }

    I’m sorry but what you’re asking is beyond the scope of support and is not a theme related issue. You might need to find a plugin or hire a freelance developer to add the feature for you. Please do visit Werkpress for further customization or vote for the feature on our Feature Requests page.

    If you have any further questions about the theme, we are more than happy to help.

    Regards,
    Ismael

    in reply to: Custom Width Question for one page only #249064

    Hey noelb55!

    Thank you for using the support forum!

    The width of the color section will depend on the browser width so instead of using the color section, you should probably add the an image element on top of the content. You can increase the width of the container but unfortunately, this is beyond the scope of support and is not a theme related issue. Please do visit Werkpress for further customization. You can start by changing the container width on Quick CSS or custom.css:

    @media only screen and (min-width: 1140px) {
    .responsive .container {
    width: 1400px;
    }
    }

    After that you’ll need to edit the grid units width on css > grid.css.

    Regards,
    Ismael

    in reply to: Error 404 – page not found #249057

    Hi memodemo!

    Thank you for using the support forum!

    You can edit the 404 page on includes > error404.php file. I hope that helps.

    Best regards,
    Ismael

    in reply to: Feature Images showing. #249053

    Hi dsharpe!

    Thank you for using the support forum!

    You can remove the featured image on an article by using this on Quick CSS or custom.css:

    .single .big-preview.single-big {
    display: none !important;
    opacity: 0 !important;
    }

    Regards,
    Ismael

Viewing 30 posts - 59,101 through 59,130 (of 67,163 total)