Forum Replies Created
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Hey!
Thank you for using the theme!
Do you mind if we take a look inside? Please post the login details here and set it as a private reply.
Cheers!
IsmaelHey sjuan!
Thank you for using the theme!
Usually minimizing the image sizes and number of plugins that you install will greatly improve the performance. These are the things that you can do to optimize the website speed and page load courtesy of the wordpress community:
1. Optimize all images with AI/Photoshop before uploading to server ‘save as web safe’ jpg
2. Once all images are on the website optimize with ewww optimizer plugin twice 1hr 10mins apart.
3. Install wp-smushit run once to remove jpeg extra data, then uninstall.
4. Use BWP minify plugin to minify scripts and stylesheets.
5. Install WP-Super cache, select all recommended settings.
6. Logout your website, visit every page at least once to create super cache files.
7. Join Cloudflare setup your website on their CDN, Choose options: Full CDN Optimisation save then activate purge files. once done log out.
8. Have a cup of coffee.
9. Visit your site after 20 minutes or so.
10. Don’t forget to smile.Cheers,
IsmaelHey Juan-Jose!
Thank you for using the theme!
Do you mind if we take a look at the actual website? Have you tried changing the permalink settings?
Best regards,
IsmaelHey!
Thank you for the login details.
I checked the website on Chrome Windows 8 and the Advance Layout Builder is there. Please remove browser cache then reload the page. If possible, test it on another browser or computer.
Regards,
IsmaelHey!
Thank you for the screenshots.
Unfortunately, this particular request is beyond the scope of support and is not a theme related issue. You might need to find a plugin or hire a freelance developer to change the overlay effect. Please visit Envato Studio or Werkpress for further customization.
If you have any further questions about the theme, we are more than happy to provide you with assistance on these inquiries. Thank you for your understanding.
Cheers!
IsmaelHey!
Thank you for using the theme!
I think it is cause by a plugin called WPUF (WP User Frontend). Do you have it installed? Please add this on Quick CSS or custom.css:
ul.wpuf-attachments { display: none; }Cheers!
IsmaelHey Rafael!
Thank you for visiting the support forum!
You can insert the Comments element under Content Elements panel.
Regards,
IsmaelHi arconics!
Thank you for visiting the support forum!
I’m sorry but menu conditionals has been disabled on the latest update of the theme. Honestly, we haven’t tried this plugin. Please try it in order to control the menu visibility: http://wordpress.org/plugins/zen-menu-logic/
Cheers!
IsmaelHey Tupolev!
Thank you for the link.
Please try to disable the “Force the number of loops” option. See if that helps.
Cheers!
IsmaelHey!
Thank you for the screenshot.
It seems to be working fine on our end. Do you mind if we take a look at the actual page? Here is the screenshot when we tested the code:

Best regards,
IsmaelHey martinbelton!
Thank you for using the theme!
Why do you need an alternative way to accomplish the Layers Container option? Do you mind if we take a look at the actual website?
Best regards,
IsmaelHey!
Thank you for the screenshots.
Please try to add this on Quick CSS or custom.css to fix the IE8 issue:
.html_header_top.html_logo_center.avia-msie .logo { position: relative; text-align: center; width: 100%; } .html_header_top.html_logo_center.avia-msie .logo img { -webkit-transform: initial; display: inline-block; } .html_header_top.html_bottom_nav_header.avia-msie .main_menu ul:first-child>li a {; font-size: 12px; padding: 2px 15px 0px 15px; }Cheers!
IsmaelHi!
Thank you for the screenshot.
I’m not sure what’s causing the issue but please try to add this on Quick CSS or custom.css:
.footer_color { background: #ffffff url(https://www.corporatetravelagency.net/wp-content/uploads/2013/09/Canvas-Board2.jpg) top left repeat scroll; } div.avia-testimonial.av_one_half.flex_column.no_margin.avia-testimonial-row-1.avia_start_animation.active-slide { -webkit-transform: translateZ(0) !important; }Regarding the socket link, use this:
div.avia3-menu a:hover { color: white; text-decoration: none; }Best regards,
IsmaelHi!
Thank you for the test page.
I tested the partner/logo element and added a link on the items, set it to slider. On Firefox and Chrome Windows 8 the images are not being squished. Please try to deactivate the plugins specially the W3 Total Cache then test it again.
Cheers!
IsmaelHi,
As always, thank you for using the theme!
You can use the body page id to modify elements on a specific page. In order to find the current page id, you can use firebug or google chrome’s inspect element. Look for the body class id. It looks something like this:

On the example above, the page id is page-id-734. Use that along with the object’s selector that you are trying to modify. Something like this:
.page-id-734 .avia-section { min-height: 50px; }I hope this helps.
Regards,
IsmaelHi motylanogha!
Thank you for visiting the support forum!
When you’re on Appearance > Menus panel, click on Screen Options then enable the Portfolio Categories and Portfolio Items.
Regards,
IsmaelMay 14, 2014 at 6:58 am in reply to: Add video button from mp4 file in slider that doesn't show video frame #264502Hi!
Thank you for using the theme!
If you want to host your own video, you’ll need to purchase or subscribe to the VideoPress plugin for WordPress. If you want to post videos for free, use vimeo or youtube.
Regards,
IsmaelHi!
Thank you for the update.
What are the missing parts? Have you tried clicking the Toolbar Toggle?
Cheers!
IsmaelHey!
Thank you for using the theme!
I browse through the dashboard and when I clicked the Enfold Child panel, it says that I don’t have sufficient permission to access the page. Please give us full admin rights in order to debug the issue. Deactivate all plugins if possible then we’ll check it again.
Regards,
IsmaelHey swheelwright!
Thank you for using the theme!
Before we can help you with the following, we will need to see the actual page with the table element. We’ll provide you with a solution once we have taken a look at the page. Regarding the alignment of the text to the top, add this on Quick CSS or custom.css:
td, tr { vertical-align: top; }Regards,
IsmaelMay 14, 2014 at 6:03 am in reply to: Final LayerSilder Tweaks for website view on mobiles and tablets!! #264485Hey!
Thank you for the info.
I’m not sure what you’re trying to accomplish with the code above but I think it’s incorrect. The only solution I think, is to extract the words from the background. Make it as a separate layer.
Cheers!
IsmaelHi!
You can change the bottom padding of the icon list. Use this:
.avia-icon-list li { padding: 0 0 10px 0; }Cheers!
IsmaelHey!
The issue with the text block has been fixed on the latest patch, 2.7.1. Do you mind if we take a look at your current website?
Cheers!
IsmaelHi!
Thank you for the info.
Please use this on Quick CSS or custom.css:
p.form-row.terms { position: absolute; bottom: 50px; } #top #payment #place_order { float: none; margin: 0 auto; margin-top: 20px; } p.form-row.terms label { position: relative; left: 20px; } p.form-row.terms input { position: absolute; left: 13px; bottom: 4px; }Cheers!
IsmaelHey!
Thank you for the update.
Do you mind if we take a look at the actual layer slider? Did you set the Layers Container width?
Best regards,
IsmaelHi!
Glad it is fixed.
I tested it again on Chrome Windows 8 and the avia builder loads fine. Please try to remove browser cache or test it on another browser or computer.
Regards,
IsmaelHi!
Thank you for using the theme!
I think it is because of the apostrophe on the word hasn’t, had to change it to has not in order for the description to work. Use the html entity code of the apostrophe symbol if you want. Please check: http://gator3139.hostgator.com/~lzthysse/contact/#tab-id-2
Regards,
IsmaelHi!
Thank you for using the theme!
I think the problem with your installation is that there are unnecessary closing tags. Like this example:
<h3><a title="Distribution" href="/services/distribution/">Distribution</a></h3> Distribution and logistics involve a complex array of services revolving around the receipt and delivery of products. Increasingly, large and sophisticated companies use The Advance Group to assume total logistical responsibilities. To maximize value, we are also capable of recycling, reselling, or refurbishing your product. Only large, integrated service companies can handle distribution and logistical complexity. The Advance Group is fully capable of managing this complexity, including those requiring interstate moves and vast storage capability. <div></div>There are two closing </div> tags which is not necessary, if I am not mistaken. I suggest that you re-create that page from scratch.
Best regards,
Ismael -
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