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Hey!
Thank you for the update.
I would like to debug the issue but the access that you provided doesn’t have full admin rights. We need to check the theme options and general settings in order to find the issue.
Best regards,
IsmaelHi!
Thank you for the link.
I can’t seem to open the website on my end so I’ll ask the rest of the support team to check. Please wait for their response. A screenshot explaining the issue will help.
Best regards,
IsmaelMay 19, 2014 at 5:08 am in reply to: Single Page Menu / Organizing Portfolio Order Display / Shadows on Fonts #266635Hey!
Thank you for the update.
Do you mind providing a screenshot of what you’re after? We’ll try to help once we have a better understanding of the request. You can try the Content Slider or Easy Slider then add captions to the images.
Regards,
IsmaelHey!
Sorry for the delay.
You can use this to hide the secondary or top menu:
.av_header_transparency div#header_meta { display: none; }Best regards,
IsmaelMay 19, 2014 at 5:03 am in reply to: text widget in footer, LayerSlider sliders layer transition #266633Hey!
Thank you for the access.
The text widget is working properly. You just need to add content. Please check the second footer column here: http://www.kailinyang.com/
Regards,
IsmaelHi!
Thank you for the clip.
It works fine on my end. Do you mind providing the link to the actual page that is using the default editor?
Best regards,
IsmaelMay 19, 2014 at 4:57 am in reply to: Best way to change/set responsive outside browser padding #266631Hey pageladder!
Thank you for visiting the support forum!
You can increase the container width with this:
@media only screen and (max-width: 989px) and (min-width: 768px) { .responsive .container { width: 750px; } }Best regards,
IsmaelMay 19, 2014 at 3:50 am in reply to: Make Testimonial images bigger and decrease padding around testimonials #266625Hey makeitbritish!
Thank you for using the theme!
You can add this on Quick CSS or custom.css to decrease the padding between testimonials:
.avia-testimonial-wrapper { margin: 10px 0; } .page-id-3489 .column-top-margin { margin-top: 10px; }Then use this to increase the testimonial images:
.avia-slider-testimonials .avia-testimonial-meta .avia-testimonial-image { margin: 0 10px 0 0; width: 80px; height: 90px; }Cheers!
IsmaelHey pageladder!
Thank you for visiting the support forum!
You can directly use media queries to serve different logo for smaller screens but it will require a bit of modification and the full details of the task is beyond the scope of support. Please add this on Quick CSS or custom.css to get you started:
@media only screen and (max-width: 979px) { .responsive .mobile_slide_out .logo img { display: none; } .responsive .mobile_slide_out .logo { float: left; background: url('MOBILE LOGO VERSION URL HERE'); background-size: 100% 100%; width: 340px; height: 80px !important; } }The first css declaration removes the default logo and on the second one, we’ll set the logo as background image. Just change the background image url and modify the height and width.
Cheers!
IsmaelHi!
Thank you for the update.
The link you provided leads me to a 404 page. Yes, you’re correct about that, apostrophes should not trigger any issues but it sure does with the team member description. If you can provide us with the login details and a working test page, that would be great. Please set it as a private reply.
Cheers!
IsmaelHi!
Thank you for the update.
The 2.7.1 patch should fix the text editor issue. I tested a page and switch to the text editor. The code looks fine.
<h1 style="text-align: center;">Fenêtre en Aluminium au Luxembourg</h1> [av_hr class='short' height='50' shadow='no-shadow' position='center'] <p style="text-align: justify;">Le profil fin des fenêtres en aluminium offre une plus grande surface vitrée permettant de faire rentrer plus de luminosité dans vos maison au Luxembourg. Elles sont également disponibles dans une élégante gamme de couleurs, accessoires et options de vitrage.</p> <p style="text-align: justify;">Les fenêtres en aluminium ont été conçues pour offrir aux maisons une atmosphère contemporaine. Elles ajoutent une touche de modernité et de chic qui démarque votre maison des autres et qui laisse une impression de fraicheur et d’élégance.</p> <p style="text-align: justify;">Les qualités naturelles de l’aluminium - légèreté, solidité, résistance à la corrosion - nous permettent de vous proposer des fenêtres minces. La réduction de l’épaisseur du cadre améliore également les performances énergétiques pour conserver la chaleur de votre maison et réduire vos factures de chauffage. Si vous préférez un matériau polyvalent, ne nécessitant qu’un faible entretien, notre excellente gamme de fenêtres en PVC est parfaite pour vous. Ou, pour un style plus traditionnel, vous pouvez jeter un œil à notre impressionnante gamme de fenêtres en bois.</p>Please remove browser cache and reload the page a few times.
Regards,
IsmaelHi!
Thank you for using the theme!
Please add this on Quick CSS or custom.css:
#top .price > .amount { position: relative; float: left; clear: both; width: 100%; }Regards,
IsmaelHi!
Thank you for the screenshot.
I’m sorry but we’re really not sure of the issue because we can’t reproduce it on our end. Please try to deactivate all plugins then test it again. Have you tried testing it on your friends’ iPhone? If possible, test it using another browser.
Regards,
IsmaelMay 19, 2014 at 3:03 am in reply to: Auf der Seite "Kasse" wird die Checkbox vom "Kaufen" Button überdeckt #266613Hi!
Thank you for using the theme.
Do you mind if we take a look at the actual page? If you can translate the inquiry to english, that would be great.
Best regards,
IsmaelHi!
No, I don’t think there is a plugin out there that will integrate well with the theme’s portfolio items. Please visit Envato Studio or Werkpress for further customization. You can also vote or post the feature on our Feature Requests page.
Regards,
IsmaelHi!
Thank you for the update.
I tested this on my end, Chrome Windows 8 and the google maps element doesn’t remove the elements below. I created multiple maps and insert them on top of different elements. The page stays intact after I save the page. You can check it here: http://defendingtexas.com/ismael-test/
Cheers!
IsmaelHey!
Thank you for using the theme!
You have an old version of the theme. Please download the latest version 2.7.1 from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/
If updating doesn’t work, please use this on Quick CSS or custom.css:
.html_header_top.html_header_sticky .home #wrap_all #main { padding-top: 0 !important; }Regards,
IsmaelHi!
Sorry for the delay.
I’ve tested this again on my end and it works fine. You just need to copy and paste the suggested code at the very bottom of functions.php:
add_action('ava_main_header', 'ava_main_header_background'); function ava_main_header_background() { echo "<div class='left-header-bg'></div>"; }After that, go to the Quick CSS field and paste the css snippets above. The result should be like this:

Cheers!
IsmaelMay 19, 2014 at 2:41 am in reply to: Text Editor Uncaught TypeError: Cannot read property 'setContent' of null #266580Hi!
@moggiex: Thank you for the plugin. This might help @joshwebguy.
@joshwebguy: What is the current version of your Enfold theme? There are lot of small patches on the theme and we may not be able to direct you on how to update the files manually. You can try the plugin that @moggiex suggested.Cheers!
IsmaelHi!
Thank you for using the theme.
Do you mind if we take a look at the sample archive page? Archive pages uses the Blog Style that you set on Enfold > Blog Layout panel. What is the current blog layout that you have selected on the Blog Styling setting?
Best regards,
IsmaelHi!
Thank you for using the theme!
First of all, you don’t have the latest version of Enfold. This might fix the pagination issue with the blog. If not, please try to reset the permalink settings. Go to Settings > Permalink then click the “Save” button once. Download the latest version 2.7.1 from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/
If you want to show all categories on the blog posts element, don’t select any categories. Just leave it unselected. It will show all posts from different categories.
Best regards,
IsmaelHey!
Glad it is working now.
You can try this to resize the background image but it will surely distort the image:
.page-id-494 #wrap_all { background: url('http://herzleuchten.co.at/wp-content/uploads/2014/05/startbild_herzleuchten_9.jpg') no-repeat; background-size: 100% 100%; }Best regards,
IsmaelHey philfm!
Thank you for using the theme!
Do you mind if we take a look at the actual page? They should have the same speed because any anchor links utilize the scrollspy script.
Cheers!
IsmaelMay 18, 2014 at 2:48 pm in reply to: text widget in footer, LayerSlider sliders layer transition #266305Hey mindfulwe!
Thank you for using the theme!
I checked the website but I don’t see any text widgets there. Did you add the text widget on the Footer – columns widget areas? Regarding the layer slider transition, please refer to this short video tutorial to get you started: https://www.youtube.com/watch?v=ZY9SxVyugx4
Best regards,
IsmaelHey!
Thank you for using the theme.
I’m not sure if this is a bug or just a temporary hiccups on your installation because this is the first time that I have encountered this issue with the color section. Note that you can’t switch between the default editor and the advance layout builder. If you want to see the actual shortcode of the advance layout builder, edit function.php, find this code on line 16:
if(isset($avia_config['use_child_theme_functions_only'])) return;Below, add this code:
//set builder mode to debug add_action('avia_builder_mode', "builder_set_debug"); function builder_set_debug() { return "debug"; }You will be able to see the actual shortcode below the builder. Refer to this link for more info:
http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/Let us know if you’re still having the issue.
Cheers!
IsmaelMay 18, 2014 at 2:37 pm in reply to: Error fetching content – please reload the page and try again #266302Hi matthewnewton15!
Thank you for using the theme!
If you don’t mind, we would like to see the actual website. Please try to override the WordPress theme files, see if that helps.
Regards,
IsmaelHi!
Thank you for using the update.
Unfortunately, adding a content beside the logo is not available on the header layout options. What you can do is to add the contents manually on the includes > helper-main-menu.php file. You can find the logo code on line 101:
echo avia_logo(AVIA_BASE_URL.'images/layout/logo.png', $addition, 'strong', true);Below, you can manually add the contents. If you you provide us with a screenshot of the content that you want to add beside the logo, maybe we can help.
Best regards,
IsmaelHi jmeyerowitz!
Thank you for using the theme!
I checked the blog page and the full width masonry is working fine. Did you figure this one out?
Regards,
IsmaelHey Pogona82!
Thank you for using the theme!
From what I understand, you’re having problem with the text editor? Do you have the latest patch of Enfold, 2.7.1? Regarding the blog thumbnails, please provide us with a link to the actual page.
Best regards,
Ismael -
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