Hi mmmunoz!

Thank you for using the theme!

Do you mind if we take a look at the actual page with the issue? This should not be happening with the default installation of the theme. Please try to deactivate all plugins then test it on another browser.

Best regards,
Ismael

Hi!

Thank you for the update.

Please add this to prevent the menu from covering the logo:

@media only screen and (max-width: 1100px) {
.av-main-nav > li > a {
font-size: 12px;
padding: 0 7px;
}
}

Regards,
Ismael

Hey!

Thank you so much for taking the time to translate the theme! :)

Regards,
Ismael

Hey!

You can adjust the size with this:

.toggle_icon .vert_icon {
border-left-style: solid;
border-left-width: 2px;
left: 5px;
top: 1px;
height: 6px;
}

.toggle_icon .hor_icon {
border-top-style: solid;
border-top-width: 2px;
position: absolute;
top: 6px;
left: 3px;
width: 6px;
}

Best regards,
Ismael

Hey!

Thank you so much for using the theme!

1.) Please use this on Quick CSS or custom.css to reduce the left and right padding and change the color of the toggle symbol:

.toggle_content {
padding: 12px 10px 11px 10px;
}

span.toggle_icon, span.toggle_icon > * {
color: black !important;
border-color: black !important;
}

2.) You can add a unique selector for each Avia Elements. Edit functions.php, find this code:

if(isset($avia_config['use_child_theme_functions_only'])) return;

Below, add this code:

add_theme_support('avia_template_builder_custom_css');

Edit all hr elements with the negative white space. Add a custom css selector like “negative-hr” for example. Add this on Quick CSS or custom.css to hide them on mobile:

@media only screen and (max-width: 989px) {
.negative-hr {
display: none;
}
}

3.) Try to remove browser cache then reload the page.

Best regards,
Ismael

Hi!

Glad it’s working.

We don’t have a video on how to add the ga tracking code but you can follow the google tutorial here: https://support.google.com/analytics/answer/1008080?hl=en

Add the script on Enfold > Theme Options > Google Analytics Tracking Code field.

Regards,
Ismael

Hi Richard!

Thank you for using the theme!

You can decrease the right padding of the portfolio columns:

#top .isotope-item {
padding-right: 2px;
}

Regards,
Ismael

Hey!

Thank you for the update. What is the plugin that you’re using? Regretfully, we cannot provide support for third party plugins or scripts as stated on our support policy due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not included on the theme package will need to be directed to the plugin author.

Best regards,
Ismael

Hi ryanbmoran!

Thank you so much for using the theme!

Yes, it is possible to reduce certain space between elements but we may need to inspect the website in order to give you the correct css code. Please post the website URL here.

Best regards,
Ismael

Hi!

Thank you for the access but I think you forgot the website URL. Make sure that all folder and file permissions are correct. Your hosts may not have the cache turned on but please ask if there is any server side cache.

Best regards,
Ismael

Hi!

Thank you for using the theme.

Did you update the theme recently or did you transfer the website? The latest patch includes the latest version of the layer slider and some users have to re-edit the layer sliders in order to bring them back to their previous settings. I’m sorry but you need to edit the sliders again.

Best regards,
Ismael

Hi!

Thank you for the update.

Please deactivate all plugins then test it again. If possible, post the login details here. We would like to check the page. Set it as a private reply.

Cheers!
Ismael

Hi!

Thank you for the access.

1.) Please use this on Quick CSS or custom.css to fix the menu:

#menu-parallax-menu li {
clear: none !important;
}

2.) I’m sorry but the mobile menu will only work for the default theme menu. You need to hire a freelance developer if you want to apply it on your custom menu. Please visit Envato Studio or Werkpress for further customization.

Best regards,
Ismael

Hi!

Alright. Thank you for the info. I can reproduce the issue on my end. This is also happening on the Fullwidth Easy Slider. We already reported the issue to Kriesi. Please wait for his response.

Best regards,
Ismael

Hey!

@EcomMobility: I just checked the link and the homepage is working properly. Can you please elaborate the issue? A screenshot will help.

Best regards,
Ismael