Page 1750 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 52,471 through 52,500 (of 67,510 total)

← 1 2 3 … 1,749 1,750 1,751 … 2,249 2,250 2,251 →

Author

Posts
January 16, 2015 at 9:35 am in reply to: Reducing Page size #380634

Ismael
Moderator

Hey lynettebrown!

Thank you for using Enfold.

Try to install a minify and cache plugin. This will considerably reduce the page loading speed.

Best regards,
Ismael

January 16, 2015 at 9:17 am in reply to: "Fullwidth Easy Slider" – Video Thumbnail Issue #380631

Ismael
Moderator

Hi Isaac!

Thank you for using Enfold.

What format of video are you trying to use? If you use videos from youtube or vimeo, the video preview should show plus the play button at the very center of the slider container.

Regards,
Ismael

January 16, 2015 at 9:00 am in reply to: post entry after update #380627

Ismael
Moderator

Hi!

I checked the contact form and it is working fine. Are you sure it’s not working?

Best regards,
Ismael

January 16, 2015 at 8:30 am in reply to: Internet Explorer #380625

Ismael
Moderator

Hi dondela!

Thank you for using Enfold.

Which version of IE are you using? This is what the site looks like on IE8:

Cheers!
Ismael

January 16, 2015 at 8:27 am in reply to: Masonry Gallery – color captions #380624
Ismael
Moderator
Hi!

Alright. You can try this on Quick CSS:
```
.av-masonry-entry.isotope-item:hover .av-masonry-entry-title {
color: red !important;
}
```
Regards,
Ismael
January 16, 2015 at 8:22 am in reply to: Layerslider and Mega Menu – titlecontainer change #380623

Ismael
Moderator

Hi!

Thank you for the update.

How did you add the layer slider on the product archive page?

Regards,
Ismael

January 16, 2015 at 8:21 am in reply to: Edit sub menu background box size #380622

Ismael
Moderator

Hey!

You didn’t add the second code on the Quick CSS field. Please check it now: http://www.itsallaboutmagazine.com/

Cheers!
Ismael

January 16, 2015 at 8:17 am in reply to: Add 2nd logo with custom URL in header #380620

Ismael
Moderator

Hi!

The logo looks fine when I checked it. Can you please provide a screenshot of the issue?

Regards,
Ismael

January 16, 2015 at 8:16 am in reply to: Purchase code not accepted in theme #380619

Ismael
Moderator

Hey pelvic!

Thank you for using Enfold.

You should probably ask Envato or Themeforest for this. I’ll forward this to Kriesi.

Regards,
Ismael

January 16, 2015 at 8:15 am in reply to: Slider – Image Same, Different Words #380618

Ismael
Moderator

Hey!

The layer slider element can’t be dragged inside a color section because it is already full width by default. The downside is that you can’t drag the slider inside a column layout. That’s when you need to install the layer slider as a standalone plugin, so that you can use the slider shortcode instead.

Regards,
Ismael

January 16, 2015 at 8:11 am in reply to: Different Main Navigation Menu for Custom Post Type #380617

Ismael
Moderator

Hi!

Thank you for using Enfold.

Try to use this plugin then use the is_singular() conditonal function: https://wordpress.org/plugins/menu-items-visibility-control/

Cheers!
Ismael

January 16, 2015 at 8:10 am in reply to: Error Message Accordion Slideshow #380615

Ismael
Moderator

Hey!

I checked the site but I don’t see the error and there is no accordion slider anywhere on the site. Can you please provide a screenshot? After you deactivate the plugins, please try to test it on another browser.

Best regards,
Ismael

January 16, 2015 at 8:08 am in reply to: Hiding mobile shopping cart icon #380614
Ismael
Moderator
Hey rjflaherty!

Thank you for using Enfold.

Try to replace the code with this:
```
@media only screen and (max-width: 767px) {
.responsive #top .cart_dropdown {
display: none !important;
}
}
```
Best regards,
Ismael
January 16, 2015 at 8:06 am in reply to: Using the same Enfold folder in multiple 'developing environment websites' #380613

Ismael
Moderator

Hi!

Can you please provide links to the websites that you created using the Enfold theme? You don’t need to replace the old one, they are technically the same, but we expect you to purchase a single license for every single site or client.

Cheers!
Ismael

January 16, 2015 at 8:02 am in reply to: Blog Post Title Only on Home Page #380612
Ismael
Moderator
Hey!

Use this on Quick CSS to remove the excerpt of the blog post on the home page:
```
.home .fullsize .template-blog .post .entry-content-wrapper > .entry-content {
display: none !important;
}
```
Cheers!
Ismael
January 16, 2015 at 7:46 am in reply to: Problem with Google Maps in Enfold Theme #380610
Ismael
Moderator
Hi!

Please remove the code on functions.php then open up /enfold/framework/php/class-framework-widgets.php and change line 1322:
```
$content = mysql_real_escape_string($content);
```
to:
```
$content = esc_sql($content);
```
Regards,
Ismael
January 16, 2015 at 7:42 am in reply to: Re : Problem with down arrow and different font size in color sections. #380607

Ismael
Moderator

Hi!

Can you please elaborate the issue? I don’t see anything wrong with the font because it is using the default font size. A screenshot will help.

Best regards,
Ismael

January 16, 2015 at 7:38 am in reply to: Responsive Issue with iPhone 4S #380606

Ismael
Moderator

Hi antosi!

Thank you for using Enfold.

The iPhone 4S uses a pretty old version of safari which is 5.1. Have you tried checking the site on Chrome?

Best regards,
Ismael

January 16, 2015 at 7:32 am in reply to: Something can't be right… #380605

Ismael
Moderator

Hi!

Did you add any html tags or codes on the page? Make sure that you close the tags properly.

Regards,
Ismael

January 16, 2015 at 7:24 am in reply to: Border zwischen den einzelnen Haupt-Menü-Punkten (main navigation) #380602
Ismael
Moderator
Hey michi!

Thank you for using Enfold.

Can you please provide a screenshot on how you want the header to look like? Try this on Quick CSS or custom.css:
```
.main_menu ul:first-child > li a {
height: 20px;
line-height: 20px;
}
```
Best regards,
Ismael
January 16, 2015 at 7:20 am in reply to: Website with Enfold theme refreshes itself at first time loading #380601

Ismael
Moderator

Hi!

Did you create a backup of the .htaccess file? Try to copy it back to the wp root directory.

Regards,
Ismael

January 16, 2015 at 7:17 am in reply to: Logo Position #380600
Ismael
Moderator
Hi jasksks!

Thank you for using Enfold.

Try to use this on Quick CSS or custom.css:
```
.logo a img {
top: 25px;
}
```
Best regards,
Ismael
January 16, 2015 at 7:16 am in reply to: Custom Page Template help #380599

Ismael
Moderator

Hi WBCSD!

Thank you for using Enfold.

If you’re using the Advance Layout Builder to edit the page, you need to edit the template-builder.php file. Try to switch the builder to debug mode to get the proper shortcode: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

Best regards,
Ismael

January 16, 2015 at 7:15 am in reply to: Mega Menu Columns Display as Rows #380598

Ismael
Moderator

Hi!

You post the login details here. Set it as a private reply. Did you watch the video?

Regards,
Ismael

January 15, 2015 at 9:58 am in reply to: post entry after update #379931

Ismael
Moderator

Hey!

Thank you for using Enfold.

I checked the site but I’m not sure what is the actual issue. Can you please provide a screenshot?

Regards,
Ismael

January 15, 2015 at 9:56 am in reply to: Woocommerce image size, Enfold #379930

Ismael
Moderator

Hey!

@Sigmund: Please give us a link to the actual page. Try to use the Simple Image Sizes plugin then adjust the thumbnail sizes. Regenerate the thumbnails.

Best regards,
Ismael

January 15, 2015 at 9:48 am in reply to: Anchor Link Jump too far and without animation #379929
Ismael
Moderator
Hi!

Use the previous images, the larger ones without the transparent gap then add this on Quick CSS to make them smaller:
```
.fullsize .grid-col-4 .grid-image {
padding: 20px;
}
```
Cheers!
Ismael
January 15, 2015 at 9:42 am in reply to: Fullscreen-Slider: LIVE and STAGING stopped working all out of the sudden #379927

Ismael
Moderator

Hey!

The slider on http://terrasecura.de/ is working fine. What is the current version of your Enfold theme?

Regards,
Ismael

January 15, 2015 at 9:39 am in reply to: Something can't be right… #379926

Ismael
Moderator

Hi!

The other website (http://takeholdprinitng.com/) is not loading. Can you please provide a screenshot instead?

Regards,
Ismael

January 15, 2015 at 9:37 am in reply to: Avia Layout Builder Color Section Elements Not Working #379925

Ismael
Moderator

Hi!

Thank you for using Enfold.

Make sure that you’re running the latest version of the theme, 3.0.4. Did you add any html codes on the editor? Make sure that you close the tags properly.

Cheers!
Ismael
Author

Posts

Viewing 30 posts - 52,471 through 52,500 (of 67,510 total)

← 1 2 3 … 1,749 1,750 1,751 … 2,249 2,250 2,251 →