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Viewing 30 posts - 51,961 through 51,990 (of 67,519 total)
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  • in reply to: Not rendering on mobile #389922

    Hey!

    That’s weird. It should be vice versa or should not be happening at all. Please try to ask your friends to visit the site using their mobile phone. I’ll ask the rest of the support team to test it on their device.

    Best regards,
    Ismael

    in reply to: Problem with forms #389919

    Hey!

    The user is adding html tags on the contact form editor which reverts back after update. Is that what’s happening on your case? Please stick to your own thread. Thank you.

    Best regards,
    Ismael

    in reply to: Appearance / Menu not rendering #389914

    Hi!

    Have you tried using another browser? Chrome perhaps? As you see, we were able to edit the settings on the menu panel.

    Best regards,
    Ismael

    in reply to: 2 column tables #389913

    Hi!

    Thank you for the screenshots. Please edit the table element then set the table purpose to tabular and the Responsive Styling to scrollable.

    Best regards,
    Ismael

    in reply to: LayerSlider Problem #389911

    Hi!

    Unfortunately, we’re still not sure what’s causing the issue with the layer slider. Please try to do the following:

    1.) Download WordPress 4.1 again then override your installation.
    2.) Download a fresh copy of the theme, delete the current one then upload the theme via FTP.
    http://kriesi.at/documentation/enfold/install-enfold-over-ftp/

    Regards,
    Ismael

    in reply to: Border lines within featured images #389906

    Hey!

    I tried to login to the site but the I got an error:

    Du hast nicht die erforderlichen Rechte, um auf diese Seite zuzugreifen.

    Cheers!
    Ismael

    in reply to: anchor links #389902

    Hey!

    I can see that some of the links are still not working properly. Please try to add this on Quick CSS:

    .grid-entry.flex_column.isotope-item {
    max-height: 248px !important;
    min-height: 248px !important;
    }

    I’ll ask the rest of the support team to take a look.

    Best regards,
    Ismael

    in reply to: Mobile Layout #389900

    Hi!

    I checked the site on an iPod touch and it works fine. This issue should be fix on the latest version of the theme, 3.0.8. Please remove browser cache then test the site again.

    Best regards,
    Ismael

    in reply to: Image Hotspot Height Adjustment #389899

    Hey!

    You’re using a very large image, 4349x3431px. Try to resize the image first to 1/4 or 1/3 of the original size, trim down the height a little bit then upload it again. The size of the image on the demo is only 1500x630px.

    Best regards,
    Ismael

    in reply to: responsive Video in Footer-Widget #389895

    Hey!

    Try to target the video with this selector then:

    .video-js {
    width: 100% !important;
    height: 174px !important;
    }

    Use css media queries to adjust the height on different screen sizes.

    Best regards,
    Ismael

    in reply to: Advanced Layer Slider on mobile issue #389893

    Hey!

    Please open another thread for this issue because it’s getting out of topic. Anyway, try to install this plugin to configure the smtp server settings: https://wordpress.org/plugins/easy-wp-smtp/

    Cheers!
    Ismael

    in reply to: Custom widget in logo area #389892

    Hey mazupan!

    Thank you for using Enfold.

    You can edit includes > helper-main-menu.php, look for this code:

    echo avia_logo(AVIA_BASE_URL.'images/layout/logo.png', $addition, 'strong', true);
    

    Below, you can add the widget code. You probably need to use the dynamic_sidebar function: http://codex.wordpress.org/Function_Reference/dynamic_sidebar

    Cheers!
    Ismael

    in reply to: How to change the pop-up image effect #389890

    Hey!

    If you want the animation to start immediately or when the elements emerge at the bottom of the viewport, you can edit js > shortcodes.js, find this code on line 79:

    $('.avia_animate_when_almost_visible', container).avia_waypoints({ offset: '80'});
    

    Replace it with:

    $('.avia_animate_when_almost_visible', container).avia_waypoints({ offset: '100%'});
    

    Cheers!
    Ismael

    in reply to: Increase scroll menu speed? #389889

    Hey crewneck!

    Thank you for using Enfold.

    You can edit js > avia.js file, find this code on line 726:

    duration= data.duration || 1200,
    

    Decrease the value. Remove browser cache then reload the page.

    Best regards,
    Ismael

    in reply to: Height of the Color section #389222

    Hi!

    Thank you for using Enfold.

    Did you add the id on the For Developers: Section ID field? Remove the hashtag symbol. You need to set the min-height property and maybe remove the padding. For example:

    #navf { min-height: 10px; height: 10px; }
    

    Why do you need to set the section height?

    Regards,
    Ismael

    in reply to: Header CSS visible in main body of email blog posts #389220

    Hey!

    Can you please provide a screenshot of the issue? I don’t think we can control the email content format.

    Regards,
    Ismael

    in reply to: Problem with H2 Styling on Special Heading #389218

    Hey!

    Thank you for using Enfold.


    @magpie6
    : You can’t change the special heading styling on the element option? Can you please provide a screenshot of the issue?


    @begrafiks
    : Thanks for helping out.

    Regards,
    Ismael

    in reply to: Mobile Layout #389215

    Hi!


    @darranreadman
    : Please provide a screenshot of the issue and a link to the actual site. Make sure that you’re running Enfold 3.0.8 on WordPress 4.1.

    Cheers!
    Ismael

    in reply to: Single Post Header Problem #389214

    Hi!

    The texts are using the correct font family which is Alegreya Sans. Isn’t that what you want? If not, please provide a screenshot. When you say “Header 3”, do you mean “h3”?

    Cheers!
    Ismael

    in reply to: responsive Video in Footer-Widget #389211

    Hey Bernd!

    Thank you for using Enfold.

    Try this on Quick CSS:

    div#example_video_id_185212883 {
    width: 100% !important;
    height: 174px !important;
    }

    Unfortunately, we can’t provide support for third party plugins as stated on our support policy. Please contact the plugin author.

    Cheers!
    Ismael

    in reply to: Distance between Blogposts in Widgets #389207

    Hey Bernd!

    Thank you for the screenshots.

    Adjust the bottom margin with this:

    ul.dpe-flexible-posts li {
    margin-bottom: 20px;
    }

    Cheers!
    Ismael

    in reply to: Float header logo between main and secondary nav #389206

    Hey Joe!

    Thank you for using Enfold.

    Just add this on Quick CSS:

    #header_main {
    z-index: 10;
    }

    Cheers!
    Ismael

    Hey!

    Place it inside the css media query:

    @media only screen and (max-width: 767px) {
    #top #header_meta, #top #header_meta nav ul ul li, #top #header_meta nav ul ul a, #top #header_meta nav ul ul {
    background-color: #ff4d47 !important;
    }
    }

    Cheers!
    Ismael

    in reply to: Setting Logo Size Different for Home Page #389199

    Hey!

    Alright. First, you need to set the black logo as the default logo then disable header shrinking but keep the behavior fixed or sticky. After that, we’ll figure out the home page header. Remove this code to keep the menu container aligned:

    .av-main-nav li {
    top: -30px;
    }

    Add this to disable the shrinking on inner pages:

    add_action('wp_footer', 'avf_header_rev', 1);
    function avf_header_rev(){
    ?>
    <script>
    (function($){
        $(window).scroll(function() {
    		var home   = $('body').hasClass('home'),
    		 	header = $('.html_header_top.html_header_sticky #header');
    		if(!home) {
    			$(header).removeClass('av_header_shrinking');
    		}
        }).scroll();
    })(jQuery);
    </script>
    <?php
    }

    Regards,
    Ismael

    in reply to: Main Menu : Align to Top of Logo #389188

    Hey!

    I think this is the same inquiry as this one: https://kriesi.at/support/topic/setting-logo-size-different-for-home-page/

    We’ll close this one.

    Regards,
    Ismael

    in reply to: Partner/Logo Element Columns Mobile #389182

    Hi zerodi!

    Thank you for using Enfold.

    Try this on Quick CSS or custom.css:

    @media only screen and (max-width: 767px) {
    .avia-content-slider .slide-entry-wrap {
    width: 48%;
    margin-bottom: 40px !important;
    margin-left: 1% !important;
    }}

    Cheers!
    Ismael

    in reply to: Troubles with the header (fixed/responsive/height…) #389181

    Hey!

    Please check the site. We added this on Quick CSS to change the background of the shrinked header:

    .header-scrolled.header_color .header_bg {
    background: #ffffff;
    }

    Adjust the background color value.

    Regards,
    Ismael

    in reply to: 2 column tables #389177

    Hey!

    You can share images via link when using dropbox. https://www.dropbox.com/en/help/498

    It is easier to share images using imgur. You don’t need an account.

    Regards,
    Ismael

    in reply to: Not rendering on mobile #389176

    Hey!

    I tested it on an iPod Touch 5, hardware specification is almost the same, and it loads fine even after multiple refresh. Try to restart the device, remove browser cache then test it again. The website looks nice, btw.

    Regards,
    Ismael

    in reply to: Linking two sites #389171

    Hi!

    You have two different installation of WP, right? Please use this for http://theimplantexperts.com site.

    add_action('ava_after_main_menu','custom_things');
    function custom_things() {
    	echo '<div class="secondary-logo">
           <a href=" http://dentists.theimplantexperts.com/">
           <img src="http://theimplantexperts.com/wp-content/uploads/2015/01/TIE_WebHeader_Patientslink.png" />
           </a>
           </div>';
    }

    And this one for the other site:

    add_action('ava_after_main_menu','custom_things');
    function custom_things() {
    	echo '<div class="secondary-logo">
           <a href=" http://www.theimplantexperts.com/">
           <img src="http://dentists.theimplantexperts.com/wp-content/uploads/sites/2/2015/01/TIE_WebHeader_Patientslink1.png" />
           </a>
           </div>';
    }

    Use the same css for both sites.

    Cheers!
    Ismael

Viewing 30 posts - 51,961 through 51,990 (of 67,519 total)