Hi GabrielAlberola!

Thank you for using Enfold.

What is the current PHP version of the server? Please ask your hosting provider about this. Also, please ask them for the php error logs, we would like to inspect it. Maybe, we can find something there that is related to this issue. Yes, it seems to be a problem with the grid layout because I found another thread with the same issue.

**The issue on the previous thread is different. The solution provided there is not going to work for this specific issue.

Cheers!
Ismael

Hi slui!

Thank you for using Enfold.

We haven’t tried those plugins personally but they should work on the default editor. I have a doubt that it will work on the advance layout builder though.

Best regards,
Ismael

Hey allinmom!

Thank you for using Enfold.

1.) Disable the Shrinking Header option on Enfold > Header > Header Behaviour panel.

2.) Use the full width submenu element. Place it below the slider.

Cheers!
Ismael

Hi!

I’m sorry but you gave us a link to the demo overview page. The image overlay ( the blue arrow ) should be added automatically. Please update the theme to the latest version, 3.2. That should fix the issue.

Cheers!
Ismael

Hi yoeladam!

Thank you for using Enfold.

Portfolio grid elements are set to full width by default. You have to place it inside a 1/1 column. And I noticed that you modified some of the template files (sidebar.php, footer.php) in the child theme folder, please update the theme to the latest version then get the original file from the parent theme.

Cheers!
Ismael

Hi!

You can try this:

.footer_color {
  background: #222222 url(//newinceptions.com/wp-content/uploads/2015/05/Footer-Background2.png) center bottom no-repeat scroll;
  background-size: cover;
}

Add the code inside the media query.

Regards,
Ismael

Hi!

Please try this:

.image-overlay {
  display: none !important;
}

Remove browser cache then reload the page.

Regards,
Ismael

Hey!

The theme options is not saving properly when I test it. Please try to deactivate all plugins then test the theme options again. If you like, we will test it for you. Just give us permission to deactivate the plugins while testing the options.

Cheers!
Ismael

Hey FotoTobi!

Thank you for using Enfold.

Edit the portfolio grid element then set the Link Handling to the 3rd option to open the images in a lightbox.

Regards,
Ismael

Hi HeavenlyPure!

Thank you for using Enfold.

You have a lot of plugins installed, there’s a great chance that one of those plugins is causing the issue. Please deactivate the plugins then test the menu again. Activate them one at a time to catch the error. If possible, do a quick review then remove unnecessary plugins completely.

Cheers!
Ismael

Hi Attila!

Thank you for using Enfold.

I checked the page but the builder just keep on loading. Please update the theme to the latest version to fix the issue. Download version 3.2. We’ll check it again after.

Cheers!
Ismael

Hi margitmuehlberger!

Thank you for using Enfold.

The variations featured image will only work on the default editor, unfortunately, it will be removed when you use the advance layout builder. I’m not sure if there is a plugin for this, I think it’s better if you contact the plugin author.

Cheers!
Ismael

Hey!

The related section is based on related tags. Edit the posts then apply the same post tag on related articles.

Best regards,
Ismael

Hey luckylobo10!

Thank you for using Enfold.

I’m not sure if this is going to work on a multisite but you can try this plugin: https://wordpress.org/plugins/zen-menu-logic/

Or use this plugin to control the visibility of the menu items: https://wordpress.org/plugins/menu-items-visibility-control/

Regards,
Ismael

Hi!

There’s nothing wrong with the products when I checked it on iPod, safari. I will ask the rest of the support team to check it on their mobile phones, please wait for their response.

Best regards,
Ismael