Page 1548 – Support | Kriesi.at – Premium WordPress Themes

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July 23, 2015 at 6:27 am in reply to: Reduce white space under logo and menu #477508

Ismael
Moderator

Hi!

Yes, I know that. The problem is, if you didn’t set the blog style to use the advance layout builder then you will not be able to use the advance layout builder to modify the blog page. If the blog style is set to multi grid or single author, the page will use the default blog template.

Regards,
Ismael

July 23, 2015 at 6:24 am in reply to: WPML Language Switcher #477506

Ismael
Moderator

Hey george!

Thank you for using Enfold.

You can convert the flags to text symbols using css. Please refer to this link: https://kriesi.at/support/topic/wpml-text-lang-switcher/#post-451922

Best regards,
Ismael

July 23, 2015 at 6:19 am in reply to: WPML plugin stop working / Enfold theme conflict #477502

Ismael
Moderator

Hi!

Glad it is fixed. The error regarding the sidebar is brought by the WP 4.2 update which requires the register_sidebar function to set an id to sidebars or widget areas. If possible, please don’t use cyrillic characters when creating custom widget areas.

Best regards,
Ismael

July 23, 2015 at 6:16 am in reply to: Altering the Display of Categories in Post Meta Info #477501

Ismael
Moderator

Hi!

You can find the code in includes > loop-index.php file. Unfortunately, the get_the_term_list function doesn’t have any arguments or options to exclude child categories. You need to rewrite the code. Please hire a freelance developer or contact codeable: http://kriesi.at/contact/customization

Best regards,
Ismael

July 23, 2015 at 6:04 am in reply to: Masonry Gallery Lightbox Figcaption Titles missing #477499

Ismael
Moderator

Hi!

One of these plugins is causing the issue. If deactivated, the title shows fine:

Img Title Removal
No Title Tooltips

Please contact the plugin author.

Best regards,
Ismael

July 23, 2015 at 5:56 am in reply to: Easy slider animations #477495
Ismael
Moderator
Hi noamman!

Thank you for using Enfold.

Add this in the Quick CSS field:
```
.avia_transform .av_slideshow_full .active-slide .avia-caption-title, .avia_transform .av_fullscreen .active-slide .avia-caption-title, .avia_transform .av_slideshow_full .avia-caption-content, .avia_transform .av_slideshow_full .avia-caption-title, .avia_transform .av_fullscreen .avia-caption-content, .avia_transform .av_fullscreen .avia-caption-title, .avia_transform .avia-slideshow-button {
  animation: none !important;
  -webkit-animation: none !important;
  visibility: visible !important;
}
```
Good job on the site. :)

Regards,
Ismael
July 23, 2015 at 5:47 am in reply to: Shopping Cart Icon at secondary menu #477492

Ismael
Moderator

Hi eyeweb!

Thank you for using Enfold.

Where exactly in the top bar do you want to place the cart icon? A screenshot will help. Use imgur or dropbox.

Best regards,
Ismael

July 23, 2015 at 5:37 am in reply to: How to set up enfold to work for retina screens? #477485

Ismael
Moderator

Hi!

Enfold is retina ready in a way that you can set custom thumbnails in a specific element. For example, if you use the portfolio grid element, you can select a custom thumbnail. To make the portfolio grid images retina ready, just select thumbnails that is twice the size of the actual container. You can do this method in most of the elements with images.

And to answer the question above, no, the theme cannot serve different image on retina devices.

Regards,
Ismael

July 23, 2015 at 5:25 am in reply to: Masonry galley not working with WPML #477481

Ismael
Moderator

Hi!

Thank you for the update. Post the login details, we would like to check it.

Cheers!
Ismael

July 23, 2015 at 4:47 am in reply to: Shortcodes not working #477474

Ismael
Moderator

Hi!

Thank you for the info.

I deactivated the plugins but it’s still not working. Did you modify any theme files? If you check the console, there is a javascript error coming from the WP core files. Please override the WP files with a fresh copy then test it again.

Best regards,
Ismael

July 23, 2015 at 4:32 am in reply to: Fixed footer #477472
Ismael
Moderator
Hi!

Thank you for using Enfold.

Can you please provide a link to the actual page with the issue? You can set a minimum height to the main container:
```
#main > div {
  min-height: 600px;
}
```
Regards,
Ismael
July 23, 2015 at 4:28 am in reply to: Upgraded to WP 4.2.2 and enfold is not working ! #477470

Ismael
Moderator

Hey!

What do you mean by “demo pages do not work on the actual site.”? I checked random demo pages and they are working:

http://purplepeepal.com/home-v10-magazine/
http://purplepeepal.com/homepage/home-v2-3-col-images-contact/
http://purplepeepal.com/home-v6-classic-4-column/

Cheers!
Ismael

July 23, 2015 at 4:26 am in reply to: How To Set Up Event Tracking On Buttons #477469

Ismael
Moderator

Hi setaysha!

Thank you for using Enfold.

Please refer to this link for a possible solution: https://kriesi.at/support/topic/please-clear-this-up-for-em-ga-tracking-2/#post-349057

Best regards,
Ismael

July 23, 2015 at 4:24 am in reply to: open post in new tab when click on title #477468

Ismael
Moderator

Hey!

Thank you for using Enfold.

You can try the solution provided in the following link. Adjust or change the selector: https://kriesi.at/support/topic/ajax-question/#post-465805

Regards,
Ismael

July 23, 2015 at 3:36 am in reply to: Moving iconboxes #477462
Ismael
Moderator
Hey!

You can try this in the Quick CSS field:
```
#main > div {
  min-height: 600px;
}
```
Check this page with and without the code: http://www.savvasleondas.com/newwebsite/our-solutions/coaching/

Regards,
Ismael
July 23, 2015 at 3:33 am in reply to: Custom taxonomies page title not showing #477461

Ismael
Moderator

Hi!

Question: How did you create this page (http://test.ecdisregs.com/flag-state/iho/)? Is this a custom template generated by the plugin? If this is a common product archive or category page, the url should be “product-category” instead of “flag-state”.

Cheers!
Ismael

July 23, 2015 at 3:24 am in reply to: Google map not showing #477459

Ismael
Moderator

Hi!

How can we login to the site? I tried to login to this url but it’s not working: http://cneaf.fr/wp-admin

Cheers!
Ismael

July 23, 2015 at 3:22 am in reply to: Enfold + Woocommerce "Sidebar on Smartphones" issues #477458

Ismael
Moderator

Hey!

Alright. We updated the code above. It should work now. Make sure to hard refresh the page before testing.

Best regards,
Ismael

July 23, 2015 at 3:17 am in reply to: Problem with Enfold Facebook widget #477456

Ismael
Moderator

Hi!

You have a very old version of the theme, 2.8.1. Please update the theme to version 3.2.2. The update should fix the issue.

Cheers!
Ismael

July 23, 2015 at 3:14 am in reply to: layerslider : sometimes images do not appear #477455

Ismael
Moderator

Hey!

The WP Rocket plugin somehow breaks the layer slider plugin. Please disable it.

Cheers!
Ismael

July 23, 2015 at 3:11 am in reply to: Dropdown menu stays open on Ipad #477454

Ismael
Moderator

Hey!

We are very sorry for the delay. It’s really hard to debug an issue if we can’t reproduce it on our end. If possible, please deactivate all plugins then hard refresh the page on your iPad. Let us know if anything changed.

Best regards,
Ismael

July 23, 2015 at 2:58 am in reply to: LayerSlider WP loads the images distorted, by the first time … #477452

Ismael
Moderator

Hi Daniela!

Thank you for using Enfold.

Did you add this image as layers? Go to the Styles panel then set the width and height to 100%.

Best regards,
Ismael

July 23, 2015 at 2:55 am in reply to: Taxonomy en categories Postslider #477450
Ismael
Moderator
Hi!

You can replace the code with this:
```
$taxonomies = get_object_taxonomies(get_post_type($the_id));
                    $cats = '';
                    $excluded_taxonomies =  apply_filters('avf_exclude_taxonomies', array('post_format'), get_post_type($the_id), $the_id);

                    if(!empty($taxonomies))
                    {
                        foreach($taxonomies as $taxonomy)
                        {
                            if(!in_array($taxonomy, $excluded_taxonomies))
                            {
                                $cats .= get_the_term_list($the_id, $taxonomy, '', ', ','').' ';
                            }
                        }
                    }
					if ( ! empty( $cats ) ) {
						$output .= $cats;
					} 
```
Best regards,
Ismael
July 23, 2015 at 2:49 am in reply to: Image Upload Error #477449

Ismael
Moderator

Hi!

What happens when you set the /htdocs folder’s permission to 755?

Cheers!
Ismael

July 22, 2015 at 11:01 am in reply to: Altering the Display of Categories in Post Meta Info #476968
Ismael
Moderator
Hi ACNLatitudes!

Thank you for using Enfold.

You can try this in the Quick CSS field:
```
span.blog-categories.minor-meta, span.blog-categories.minor-meta + .text-sep {
  display: none;
}
```
Regards,
Ismael
July 22, 2015 at 10:58 am in reply to: Image Upload Error #476967

Ismael
Moderator

Hey!

I checked the files via FTP and the wp-content folder and folders inside it doesn’t have the correct file permission. It is currently set to 707. You need to set it to 755 or 775. Please refer to this link for the proper permission scheme: https://codex.wordpress.org/Changing_File_Permissions#Permission_Scheme_for_WordPress

Best regards,
Ismael

July 22, 2015 at 10:50 am in reply to: Easy Slider responsive height scale images #476965

Ismael
Moderator

Hey!

You can try the Content Slider. Use images with the same size and proportion.

Cheers!
Ismael

July 22, 2015 at 10:49 am in reply to: Reduce white space under logo and menu #476964

Ismael
Moderator

Hey!

Did you set the blog style to use the advance layout builder? Check it on Enfold > Blog Layout > Blog Style.

Cheers!
Ismael

July 22, 2015 at 10:46 am in reply to: Registration Code does not work #476963
Ismael
Moderator
Hi!

I’m sorry but we really don’t provide support for third party scripts. It’s best if you contact the script author regarding this issue: http://www.netartmedia.net/en_Contact.html

Based on the documentation, you have to add this line of code in order to show the jobs by category:
```
include("netart-indeed-jobs/latest_jobs.php");
```
Best regards,
Ismael
July 22, 2015 at 10:42 am in reply to: Full screen slider have picture moving? #476962

Ismael
Moderator

Hey!

You can try the layer slider to create a zoom effect. Play around with the Transition > Scale property.

Regards,
Ismael
Author

Posts

Viewing 30 posts - 46,411 through 46,440 (of 66,052 total)

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