Forum Replies Created

Viewing 30 posts - 4,531 through 4,560 (of 67,479 total)
  • Author
    Posts
  • in reply to: Woocommerce store visible only when logged in #1463895

    Hey ajlandi33,

    Thank you for the inquiry.

    Did you install a maintenance or “coming soon” plugin? Please try to temporarily deactivate this plugin, then let us know of the result.

    Best regards,
    Ismael

    Hey ballindigital,

    Thank you for the inquiry.

    Did you create an analytics event or follow the steps in these threads?

    // https://developers.google.com/tag-platform/tag-manager/datalayer#installation
    // https://support.google.com/analytics/answer/12844695

    Please check this thread: https://kriesi.at/support/topic/google-ads-conversion-tracking-auf-kontaktformular/#post-1437202

    Best regards,
    Ismael

    in reply to: Full width sub menu add clickable logo #1463594

    Hey Qgrafica_7,

    Thank you for the inquiry.

    Instead of adding the image using css, you can directly create a Custom Link in the Appearance > Menus panel and add the img tag in the Link Text field.

    <img src="http://site.com/link-to-image.jpg" />
    

    You may need to control the size and style of the custom link with css.

    Best regards,
    Ismael

    in reply to: Bottom align images #1463593

    Hey envisageiam,

    Thank you for the inquiry.

    Try to apply a unique ID to the grid row element containing the columns in the Advanced > Developer Settings > Custom ID Attribute field. Use “av-custom-grid-temp”, for example, then add this css code:

    #av-custom-grid-temp .av_one_fifth 
     .av_textblock_section {
        min-height: 100px;
    }

    You may also need to upload images with the same size and aspect ratio, or apply a minimum height to the images as we did with the text blocks.

    Best regards,
    Ismael

    in reply to: Add an icon to secondary menu #1463592

    Hey pamk21,

    Thank you for the inquiry.

    To add a calendar icon beside the email, you can use the av_font_icon shortcode in the Enfold > Header > Extra Element > Phone Number Or Small Info Text field. Example:

    [av_font_icon icon='ue85b' font='entypo-fontello' style='' caption='' size='14px' position='left' color='' link='' link_dynamic='' linktarget='' title_attr='' sonar_effect_effect='' sonar_effect_color='' sonar_effect_duration='1' sonar_effect_scale='' sonar_effect_opac='0.5' animation='' id='' custom_class='' template_class='' element_template='' one_element_template='' av_uid='av-lzc7ui7m' sc_version='1.0' admin_preview_bg=''][/av_font_icon]
    

    Best regards,
    Ismael

    in reply to: Portfolio grid categories #1463591

    Hi,

    No problem! Let us know if you have any more questions.

    Have a nice day.

    Best regards,
    Ismael

    Hey archana,

    Thank you for the opening a new thread.

    The account above is not an admin, so we’re not able to check anything in the dashboard. Please set the user role to administrator or provide another admin account. In the meantime, please provide screenshots of the issue using platforms like Savvyify, Imgur, or Dropbox.

    Best regards,
    Ismael

    in reply to: Contact form – width fields contact form #1463588

    Hi,

    Thank you for the update.

    The home page is also set to use the same custom template. We set it back to the standard or default template. Please check all your pages and make sure that the Seite > Template settings are set to default.

    Best regards,
    Ismael

    in reply to: Zeilenabstand der Überschriften verändern #1463587

    Hi,

    Please open a new thread here: https://kriesi.at/support/forum/enfold/#new-post

    To make the submenu transparent, add this css code:

    .header_color .main_menu ul ul, .header_color .main_menu ul ul li, .header_color .main_menu ul ul li a {
        background: transparent !important;
        border: 0 !important;
        box-shadow: none !important;
    }

    Best regards,
    Ismael

    in reply to: theme license says it is expired #1463586

    Hey pete,

    Thank you for the inquiry.

    Did you extract the actual enfold.zip file from the downloaded package before uploading it to the site? Please provide a screenshot of the issue or error using platforms like Savvyify, Imgur or Dropbox. Or post the login details in the private field so that we can check the site properly.

    Best regards,
    Ismael

    in reply to: The video that cannot be seen #1463585

    Hey maryenvato,

    Thank you for the inquiry.

    If the privacy option is still enabled and you need the videos to load without user consent, you can set the Enfold > Privacy & Cookies > Cookie Handling > Default Cookie Behavior settings to the first or second option. Let us know if this helps.

    Best regards,
    Ismael

    in reply to: WordPress 6.6.1 Breaks Avia Advanced Layout Builder #1463584

    Hi,

    Great! Glad to know that this has been resolved. Please feel free to open another if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    Hi,


    @danielswaim87
    : Good to know! Let us know in a different thread if you have more questions.

    Best regards,
    Ismael

    Hey Miguel,

    Thank you for the inquiry.

    Please add this css code to hide the loading spinner.

    span.mejs-overlay-loading-bg-img {
        display: none !important;
    }

    Best regards,
    Ismael

    in reply to: How to change the pricing table font size? #1463581

    Hi,

    Welcome! Glad we could be of help. Please open a new thread if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Footer Widgets disappeared #1463580

    Hi,

    Do you have any idea why the “Color Section” is not added to the Wrap-All div only events sites?

    Did you set a different template for the events? It’s also possible that the customized shortcodes render additional containers that conflict with the ALB.

    Best regards,
    Ismael

    in reply to: Editor issue with WPML translations #1463579

    Hi,

    Sorry for the delay. Looks like you managed to properly translate the link using the special character translation plugin. Is that correct?

    I have read the ###lt###a href="https://site.com/en/privacy-policy "###gt###privacy policy###lt###/a###gt### and I consent to the storage of my data in your records in accordance with the provisions of the European Data Protection Regulation no. 679/2016, GDPR. You may delete them or request a copy by making an explicit request to  (Email address hidden if logged out)  (mandatory)
    

    Best regards,
    Ismael

    in reply to: Sliders #1463578

    Hi,


    @Guenni007
    : Thanks for the info! This seems to be working as expected:

    function avf_avia_slideshow_defaults_mod($default)
    {
        $default['hoverpause'] = true;
        return $default;
    }
    add_filter('avf_avia_slideshow_defaults', 'avf_avia_slideshow_defaults_mod', 10, 1);

    Best regards,
    Ismael

    in reply to: Change the order in the Blogpost module #1463577

    Hey Manfred,

    Thank you for the inquiry.

    1.) You can use this css code to hide the separator beside the date:

    .slide-meta-time + .slide-meta-del {
        display: none !important;
    }

    2.) Which blog layout did you select? If it is set to the grid layout, please add this filter in the functions.php file:

    add_filter('avia_post_slide_query', 'avia_post_slide_query_mod');
    function avia_post_slide_query_mod( $query ) {
    	$query['orderby'] = 'date';
    	$query['order'] = 'ASC';
    
    	return $query;
    }
    

    Best regards,
    Ismael

    in reply to: menu two times visible #1463576

    Hi,

    Thank you for the screenshot.

    Looks like the loading of the assigned font is delayed. How did you register or apply the rift3 font?

    Best regards,
    Ismael

    in reply to: Hide Menu in Header #1463575

    Hi,

    I wanted it to behave exactly like the desktop version in that it doesn’t appear as you scroll down?

    Unfortunately, this is not possible without significant modification to the theme. The previous css code should hide the mobile menu.

    Best regards,
    Ismael

    in reply to: Gallery page speed #1463574

    Hi,

    Thank you for the update.

    The new page loads significantly faster on our end, taking around 2 seconds or less. The images are now a third of their previous file size and there are fewer of them in this new page. However, 200+ kb for a single image is still quite heavy. Have you tried checking the site on a different network or connection?

    Best regards,
    Ismael

    in reply to: Easy Slider ‘Mouse Hover’ #1463573

    Hi,

    Thank you for the update.

    The filter works properly on our end. Have you tried removing the conditional function is_page?

    function avf_avia_slideshow_defaults_mod($default)
    {
        $default['hoverpause'] = true;
        return $default;
    }
    add_filter('avf_avia_slideshow_defaults', 'avf_avia_slideshow_defaults_mod', 10, 1);

    Best regards,
    Ismael

    in reply to: Blog Thumbnail Size #1463572

    Hi,

    Great! Please feel free to open another thread if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Translate Main Logo #1463571

    Hey denisbarnabe,

    Thank you for the inquiry.

    Please use this filter in the functions.php file to change the logo for a specific language:

    function avf_logo_mod($logo)
    {
        $lang = pll_current_language('locale');
        if ($lang == "fr_FR") {
            $logo = "/wp-content/uploads/YOUR_LOGO_FILE.jpg";
        }
        return $logo;
    }
    add_filter('avf_logo', 'avf_logo_mod');

    Best regards,
    Ismael

    in reply to: Easy Slider – ‘Align Caption Text Centre’ #1463570

    Hey Mark,

    Thank you for the inquiry.

    Please try to use this css code:

    .avia-slideshow .avia-caption {
        left: 50%;
        position: absolute;
        transform: translateX(-50%);
    }

    Best regards,
    Ismael

    in reply to: WordPress 6.6.1 Breaks Avia Advanced Layout Builder #1463490

    Hey danielswaim87,

    Thank you for the inquiry.

    We can’t reproduce the same issue on our own installation. Have you tried disabling the plugins temporarily? Please provide the site URL and login details in the private field so that we can check the issue properly.

    Best regards,
    Ismael

    in reply to: Blog Thumbnail Size #1463488

    Hi,

    I’m only getting errors if I add it to functions.php, like

    Sorry about that. We adjusted the code a bit. Please try it again:

    add_filter("avf_post_slider_args", function($atts, $context) {
        if ($context == "archive") {
            $atts['type'] = 'grid'; 
            $atts['columns'] = 4;
            $atts['preview_mode'] = 'custom';
            $atts['image_size'] = 'medium';
        }
        return $atts;
    }, 10, 2);
    

    Best regards,
    Ismael

    in reply to: Contact form – width fields contact form #1463486

    Hi,

    Thank you for the info.

    The styling issue occured because the page was set to use a custom page template called “Lightstart Template”. We reset it back to the default template. Please make sure to purge the cache, before checking the page.

    Best regards,
    Ismael

    in reply to: Variable product is not working #1463485

    Hey!

    The issue is likely due to the script error that we mentioned above. Please try to temporarily disable all product extensions, then purge the cache. Have you tried creating a new variable product? Please provide the login details in the private field so that we can check the issue further.

    Best regards,
    Ismael

Viewing 30 posts - 4,531 through 4,560 (of 67,479 total)