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Viewing 30 posts - 4,321 through 4,350 (of 67,479 total)
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  • in reply to: Mega Menu #1465643

    Hey Stefan,

    Thank you for the inquiry.

    You may need to set the Enfold > Main Menu > Burger Menu > Clone Title Menu Items To Submenu items settings to the second option (Create a clone for the title menu item). Let us know of the result.

    Best regards,
    Ismael

    Hey williamslyd,

    Thank you for the inquiry.

    We haven’t encountered this issue before. Did you install any special plugins for authors or posts, or did you adjust the permalink structure to include the author name?

    Best regards,
    Ismael

    in reply to: remove ajax search results from menu #1465641

    Hey williamslyd,

    Thank you for the inquiry.

    You can turn off the AJAX search by toggling the Append Search Icon To Main Menu option in the Enfold > Main Menu panel. Let us know how it goes.

    Best regards,
    Ismael

    in reply to: Problem with the theme and hardcoded links #1465640

    Hi,

    Thank you for the update.

    There must be an issue with how you transferred the site. In the future, please make sure to create a restore point before pushing any updates to the live site. If you have more questions, please feel free to open another thread.

    Best regards,
    Ismael

    in reply to: import the Featured Image into my new template #1465639

    Hey laptophobo,

    Thank you for the inquiry.

    Have you tried using the Image element’s Custom Field Image option? You can use the {wp_custom_field:_thumbnail_id} placeholder to automatically fetch the ID of the featured image. Please check the link below:

    // https://kriesi.at/documentation/enfold/custom-layout-and-dynamic-content/

    Best regards,
    Ismael

    in reply to: Partner/Logo not loading all images #1465638

    Hey jmjwebsites,

    Thank you for the inquiry.

    The images on the homepage seem to be loading correctly when we checked the site. Did you fix the issue?

    Best regards,
    Ismael

    in reply to: Advanced Layout Editor button not visible on new pages #1465637

    Hey NutmeggerPR,

    Thank you for the inquiry.

    What is the current version of the theme? Make sure to update theme to version 6.0.3. If the issue persists, please provide the login details in the private field.

    Best regards,
    Ismael

    in reply to: layout issue after upgrading enfold theme #1465636

    Hi,


    @hitrev
    : In the live site, you have this code in the custom.css file which adjusts the maximum width of the container:

    .responsive .container {
        max-width: 1510px;
    }
    


    @Louisekoch
    : This might have nothing to do with the theme, but rather with the plugins you’re using. Make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings, and make sure to purge the cache after every update. If the issue occurs again in the future, please open another thread and post the login details in the private field.

    Best regards,
    Ismael

    in reply to: Video visuals not showing on home page #1465635

    Hi,

    Have you tried purging the cache or temporarily disabling the cache plugin? The video played the last time we checked, but the test page we created is now gone. Did you remove it?

    Best regards,
    Ismael

    in reply to: Modifying the breadcrumbs #1465634

    Hi,

    Thank you for the update.

    You can try this filter in the functions.php file:

    function avia_breadcrumbs_trail_mod($trail) {
        if (is_singular('post')) {
            unset($trail[1]);
            unset($trail[2]);
            $end = $trail['trail_end'];
            unset($trail['trail_end']);
    
            $trail[] = '<a href="' . home_url('/blog') . '" title="Blog" rel="">Blog</a>';
            $trail[] = $end;
        }
    
        return $trail;
    }
    add_filter('avia_breadcrumbs_trail', 'avia_breadcrumbs_trail_mod', 50, 1);

    Best regards,
    Ismael

    Hi,

    Thank you for the info.

    According to @Guenter, in the latest version, we added the taxonomy.php template, which might be the reason why your custom templates are not being used. Please try moving the modifications to the taxonomy.php template.

    // https://developer.wordpress.org/themes/basics/template-hierarchy/#custom-taxonomies

    Best regards,
    Ismael

    in reply to: Portfolio grid optimization #1465632

    Hey cuccarini,

    Thank you for the inquiry.

    Unfortunately, your only option in this case is to make sure to upload images that have the same size and aspect ratio. As you observed, if you choose to select a specific thumbnail, some of the images will get cropped and may not display in full. You can also try the Masonry element but it may not work as you expect.

    Best regards,
    Ismael

    in reply to: Question #1465631

    Hi,

    Thank you for the update.

    The cache plugin has its own file compression options, so you don’t need to enable the theme’s Performance -> File Compression settings. You could, of course, disable the cache plugin’s compression settings and use the theme’s if you prefer, but they don’t differ much.

    Best regards,
    Ismael

    in reply to: Problems after updating to Enfold 6.0 #1465630

    Hi,

    how did you disable them?

    Please check the following link: https://www.inmotionhosting.com/support/edu/wordpress/disable-wordpress-plugins/

    Best regards,
    Ismael

    in reply to: Import just one single page from a demo #1465629

    Hi,

    Thank you for the update.

    Did you set the builder to debug mode? Once debug mode is activated, edit the page, look for the shortcode fields below the Advanced Layout Builder, paste the shortcode from the demo, and then update the page. You don’t need to change anything in the shortcode. Let us know how it goes.

    Best regards,
    Ismael

    in reply to: CGI Generic SQL Injection (blind) #1465628

    Hey CityCollege,

    Thank you for the inquiry.

    1.) Why do you need the search query string on your pages? This is a special parameter that can only be used on the root page of the site. All other query parameters should work for other pages. Example:

    https://kriesi.at/themes/enfold-2017?s=test
    

    For other pages:

    https://kriesi.at/themes/enfold-2017/pages/pricing/?test=test
    

    2.) Where do you see this warning? You can temporarily hide it by setting the WP_DEBUG_DISPLAY to false.

    Best regards,
    Ismael

    in reply to: forum page set to private still visible in menu #1465627

    Hey Munford,

    Thank you for the inquiry.

    You can use a plugin to control the visibility of the menu items based on certain conditions. Please check the link below:

    // https://wordpress.org/plugins/if-menu/

    Basic set of visibility rules
    – User state User is logged in
    – User roles Admin Editor Author etc
    – Page type Front page Single page Single post
    – Is Archive page (year, category, search results, etc)
    – Visitor device Is Mobile

    Best regards,
    Ismael

    in reply to: Avie elements are displayed as deactivated #1465626

    Hi,

    we only got this error randomly, we don’t know how reproduce it.

    Please let us know once you encounter the error again. Make sure not to update the page so that we can check the issue.

    Best regards,
    Ismael

    in reply to: Question #1465536

    Hey CharlieTh,

    Thank you for the inquiry.

    Have you tried disabling the plugins temporarily? Please create a test page and provide the login details in the private field so that we can check the issue.

    Best regards,
    Ismael

    in reply to: Import just one single page from a demo #1465535

    Hi,

    Sorry about that. The expiration of the snippet was set to 1 hour. We have provided another link in the private field with a one-week expiration.

    Best regards,
    Ismael

    in reply to: WooCommerce Shortcode does not work correctly #1465534

    Hi,

    Thank you for the update.

    On our end, the pagination displays correctly when we implement the modifications. We may need to access the site to check the issue properly. Please clone the site to a staging environment and provide the WP and S/FTP details in the private field.

    Best regards,
    Ismael

    in reply to: Video visuals not showing on home page #1465533

    Hi,

    Thank you for the clarification.

    The video must be muted (Style > Video Settings > Mute video player) for it to play automatically. We created a test page and posted the link in the private field. Please make sure to purge the cache before checking. You may also need to accept the privacy cookies first and refresh the page.

    Best regards,
    Ismael

    in reply to: theme enfold is causing a problem #1465532

    Hey Lara Abbink,

    Thank you for the inquiry.

    If you don’t have access to the purchase code or the account used to purchase the theme, you may need to create a new Themeforest account and get a new theme license to update the theme to the latest version. Unfortunately, the automatic update will no longer work in version 4.5, so you will have to download the latest version from your Themeforest account and update the theme manually via FTP.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    in reply to: Problem with the theme and hardcoded links #1465531

    Hi,

    Thank you for the inquiry.

    The images in the gallery are now visible, and as far as I can see, most of the issues listed above no longer exist, such as the missing mobile menu and slider. How did you migrate the site to the live domain?

    Best regards,
    Ismael

    in reply to: Footer/Socket copyright #1465530

    Hi,

    Thank you for the update.

    As suggested above, you need to add the string “[nolink]” along with your copyright info in the Enfold > Footer > Copyright field. Example:

    YOUR OWN COPYRIGHT TEXT [nolink]
    

    Best regards,
    Ismael

    Hey sailentpooN,

    Thank you for the inquiry.

    We are able to access the home page without issues. Have you tried testing it on a different browser or using a different device? Please check the screenshot in the private field.

    Best regards,
    Ismael

    Hey Abdul Wahab,

    Thank you for the inquiry.

    We may need to access the dashboard and the file server in order to check the issue properly. Please provide the WP and S/FTP details in the private field.

    Best regards,
    Ismael

    in reply to: Make table font larger (match the rest of the page) #1465526

    Hey amyncuih,

    Thank you for the inquiry.

    The content in the table inherits the Default Content Font Size, which can be adjusted in the Enfold > General Styling > Typography tab or the Enfold > Advanced Styling panel. You can also use this css code:

    .avia-table {
        font-size: 18px;
    }

    Best regards,
    Ismael

    Hi,

    To adjust the color of the title and excerpt, try to add this css code:

    #top .av-caption-style-overlay .av-masonry-item-with-image .av-inner-masonry-content *, #top .av-caption-style-overlay .av-masonry-item-with-image ins:before, #top #wrap_all .av-caption-style-overlay .av-masonry-item-with-image del {
        color: red;
    }

    Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css, then purge the cache.

    Best regards,
    Ismael

    in reply to: one click select showing first page? #1465470

    Hey Sybille,

    Thank you for the inquiry.

    Please reset the options in the Settings > Reading panel to default, then select the front page in the Enfold > Theme Options > Frontpage Settings. Let us know the result.

    Best regards,
    Ismael

Viewing 30 posts - 4,321 through 4,350 (of 67,479 total)