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Hey Stefan,
Thank you for the inquiry.
You may need to set the Enfold > Main Menu > Burger Menu > Clone Title Menu Items To Submenu items settings to the second option (Create a clone for the title menu item). Let us know of the result.
Best regards,
IsmaelAugust 29, 2024 at 7:32 am in reply to: why are pages with the author name after the post title being created? #1465642Hey williamslyd,
Thank you for the inquiry.
We haven’t encountered this issue before. Did you install any special plugins for authors or posts, or did you adjust the permalink structure to include the author name?
Best regards,
IsmaelHey williamslyd,
Thank you for the inquiry.
You can turn off the AJAX search by toggling the Append Search Icon To Main Menu option in the Enfold > Main Menu panel. Let us know how it goes.
Best regards,
IsmaelHi,
Thank you for the update.
There must be an issue with how you transferred the site. In the future, please make sure to create a restore point before pushing any updates to the live site. If you have more questions, please feel free to open another thread.
Best regards,
IsmaelHey laptophobo,
Thank you for the inquiry.
Have you tried using the Image element’s Custom Field Image option? You can use the {wp_custom_field:_thumbnail_id} placeholder to automatically fetch the ID of the featured image. Please check the link below:
// https://kriesi.at/documentation/enfold/custom-layout-and-dynamic-content/
Best regards,
IsmaelHey jmjwebsites,
Thank you for the inquiry.
The images on the homepage seem to be loading correctly when we checked the site. Did you fix the issue?
Best regards,
IsmaelAugust 29, 2024 at 6:58 am in reply to: Advanced Layout Editor button not visible on new pages #1465637Hey NutmeggerPR,
Thank you for the inquiry.
What is the current version of the theme? Make sure to update theme to version 6.0.3. If the issue persists, please provide the login details in the private field.
Best regards,
IsmaelHi,
@hitrev: In the live site, you have this code in the custom.css file which adjusts the maximum width of the container:.responsive .container { max-width: 1510px; }
@Louisekoch: This might have nothing to do with the theme, but rather with the plugins you’re using. Make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings, and make sure to purge the cache after every update. If the issue occurs again in the future, please open another thread and post the login details in the private field.Best regards,
IsmaelHi,
Have you tried purging the cache or temporarily disabling the cache plugin? The video played the last time we checked, but the test page we created is now gone. Did you remove it?
Best regards,
IsmaelHi,
Thank you for the update.
You can try this filter in the functions.php file:
function avia_breadcrumbs_trail_mod($trail) { if (is_singular('post')) { unset($trail[1]); unset($trail[2]); $end = $trail['trail_end']; unset($trail['trail_end']); $trail[] = '<a href="' . home_url('/blog') . '" title="Blog" rel="">Blog</a>'; $trail[] = $end; } return $trail; } add_filter('avia_breadcrumbs_trail', 'avia_breadcrumbs_trail_mod', 50, 1);Best regards,
IsmaelAugust 29, 2024 at 6:22 am in reply to: Custom Taxonomy Archive Pages Issue After Updating to Enfold Theme 6.0 #1465633Hi,
Thank you for the info.
According to @Guenter, in the latest version, we added the taxonomy.php template, which might be the reason why your custom templates are not being used. Please try moving the modifications to the taxonomy.php template.
// https://developer.wordpress.org/themes/basics/template-hierarchy/#custom-taxonomies
Best regards,
IsmaelHey cuccarini,
Thank you for the inquiry.
Unfortunately, your only option in this case is to make sure to upload images that have the same size and aspect ratio. As you observed, if you choose to select a specific thumbnail, some of the images will get cropped and may not display in full. You can also try the Masonry element but it may not work as you expect.
Best regards,
IsmaelHi,
Thank you for the update.
The cache plugin has its own file compression options, so you don’t need to enable the theme’s Performance -> File Compression settings. You could, of course, disable the cache plugin’s compression settings and use the theme’s if you prefer, but they don’t differ much.
Best regards,
IsmaelHi,
how did you disable them?
Please check the following link: https://www.inmotionhosting.com/support/edu/wordpress/disable-wordpress-plugins/
Best regards,
IsmaelHi,
Thank you for the update.
Did you set the builder to debug mode? Once debug mode is activated, edit the page, look for the shortcode fields below the Advanced Layout Builder, paste the shortcode from the demo, and then update the page. You don’t need to change anything in the shortcode. Let us know how it goes.
Best regards,
IsmaelHey CityCollege,
Thank you for the inquiry.
1.) Why do you need the search query string on your pages? This is a special parameter that can only be used on the root page of the site. All other query parameters should work for other pages. Example:
https://kriesi.at/themes/enfold-2017?s=testFor other pages:
https://kriesi.at/themes/enfold-2017/pages/pricing/?test=test2.) Where do you see this warning? You can temporarily hide it by setting the WP_DEBUG_DISPLAY to false.
Best regards,
IsmaelHey Munford,
Thank you for the inquiry.
You can use a plugin to control the visibility of the menu items based on certain conditions. Please check the link below:
// https://wordpress.org/plugins/if-menu/
Basic set of visibility rules
– User state User is logged in
– User roles Admin Editor Author etc
– Page type Front page Single page Single post
– Is Archive page (year, category, search results, etc)
– Visitor device Is MobileBest regards,
IsmaelHi,
we only got this error randomly, we don’t know how reproduce it.
Please let us know once you encounter the error again. Make sure not to update the page so that we can check the issue.
Best regards,
IsmaelHey CharlieTh,
Thank you for the inquiry.
Have you tried disabling the plugins temporarily? Please create a test page and provide the login details in the private field so that we can check the issue.
Best regards,
IsmaelHi,
Sorry about that. The expiration of the snippet was set to 1 hour. We have provided another link in the private field with a one-week expiration.
Best regards,
IsmaelHi,
Thank you for the update.
On our end, the pagination displays correctly when we implement the modifications. We may need to access the site to check the issue properly. Please clone the site to a staging environment and provide the WP and S/FTP details in the private field.
Best regards,
IsmaelHi,
Thank you for the clarification.
The video must be muted (Style > Video Settings > Mute video player) for it to play automatically. We created a test page and posted the link in the private field. Please make sure to purge the cache before checking. You may also need to accept the privacy cookies first and refresh the page.
Best regards,
IsmaelHey Lara Abbink,
Thank you for the inquiry.
If you don’t have access to the purchase code or the account used to purchase the theme, you may need to create a new Themeforest account and get a new theme license to update the theme to the latest version. Unfortunately, the automatic update will no longer work in version 4.5, so you will have to download the latest version from your Themeforest account and update the theme manually via FTP.
// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Best regards,
IsmaelHi,
Thank you for the inquiry.
The images in the gallery are now visible, and as far as I can see, most of the issues listed above no longer exist, such as the missing mobile menu and slider. How did you migrate the site to the live domain?
Best regards,
IsmaelHi,
Thank you for the update.
As suggested above, you need to add the string “[nolink]” along with your copyright info in the Enfold > Footer > Copyright field. Example:
YOUR OWN COPYRIGHT TEXT [nolink]Best regards,
IsmaelAugust 28, 2024 at 5:06 am in reply to: Unable to access the homepage and unable to load some pages in backend #1465529Hey sailentpooN,
Thank you for the inquiry.
We are able to access the home page without issues. Have you tried testing it on a different browser or using a different device? Please check the screenshot in the private field.
Best regards,
IsmaelAugust 28, 2024 at 5:00 am in reply to: Custom Taxonomy Archive Pages Issue After Updating to Enfold Theme 6.0 #1465528Hey Abdul Wahab,
Thank you for the inquiry.
We may need to access the dashboard and the file server in order to check the issue properly. Please provide the WP and S/FTP details in the private field.
Best regards,
IsmaelAugust 28, 2024 at 4:39 am in reply to: Make table font larger (match the rest of the page) #1465526Hey amyncuih,
Thank you for the inquiry.
The content in the table inherits the Default Content Font Size, which can be adjusted in the Enfold > General Styling > Typography tab or the Enfold > Advanced Styling panel. You can also use this css code:
.avia-table { font-size: 18px; }Best regards,
IsmaelAugust 27, 2024 at 7:06 am in reply to: Enfold Dark Photography Demo Portfolio title type attributes #1465471Hi,
To adjust the color of the title and excerpt, try to add this css code:
#top .av-caption-style-overlay .av-masonry-item-with-image .av-inner-masonry-content *, #top .av-caption-style-overlay .av-masonry-item-with-image ins:before, #top #wrap_all .av-caption-style-overlay .av-masonry-item-with-image del { color: red; }Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css, then purge the cache.
Best regards,
Ismael -
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