Forum Replies Created

Viewing 30 posts - 37,081 through 37,110 (of 66,747 total)
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  • in reply to: SSL mixed content on header logo only #747864
    in reply to: BLOG "read more…" dead link #747861

    Hi!

    Yes, the read more link is working now. Please let us know once you encounter the issue again.

    Best regards,
    Ismael

    in reply to: Issue with Enfold Masonry Gallery Links #747858

    Hi mediasauce!

    Thank you for using Enfold.

    The masonry items are not working because of the following css modifications.

    .av-masonry-entry {
        pointer-events: none !important;
    }

    Please remove it.

    Cheers!
    Ismael

    in reply to: Enfold is causing intermitten 503 and 502 errors #747853

    Hey!


    @goldengate415
    : Thank you for the confirmation. The said hosting provider does cause a lot of issues in a lot of installations recently. Unfortunately, I can’t say anything about that because I’m not expert in server configurations.

    Okay, so GoDaddy thinks that page has too much content on it and that my internet is struggling to load the page’s editor because of that.


    @camtay
    : The content is not the cause of the problem. The issue is that they’re blocking the admin-ajax.php file. You can use the default editor but the page will look a bit more different. Please ask your hosting provider not to block that particular file. Or move to another host.

    Best regards,
    Ismael

    in reply to: Post Masonry Gallery Title overlay not working #747850

    Hi!

    Add the page id selector so that it won’t affect the other page.

    .page-id-2344 .av-masonry-container {
        pointer-events: none;
    }

    Regards,
    Ismael

    in reply to: Ken Bruns Keyframe #747846

    Hi!

    Awesome! Thanks for sharing. :)

    Cheers!
    Ismael

    in reply to: Additional Google Font not displayed #747844

    Hey!

    It’s not working because the stylesheets were minified. We disabled the minify settings temporarily and we had to add the following css code in the style.css file.

    body p, p {
        font-family: 'Source Sans Pro', 'HelveticaNeue', 'Helvetica Neue', Helvetica, Arial, sans-serif;
        font-weight: 300;
    }

    Please remove or purge all cache before checking the page.

    Cheers!
    Ismael

    in reply to: Woocommerce shop issues #747838

    Hi!

    On page of link B you see below product count and above product description: “Kategorie: Body Peeling” . Mouse over “Body Peeling” as well ist not visible.

    I don’t think I understand you here. Could you please provide a screenshot of the issue? I tried to hover the products under the “Ähnliche Produkte” section but I don’t see anything wrong with them.

    Best regards,
    Ismael

    in reply to: read more button on pages is not working #747836

    Hi!

    Please try to implement this jquery text toggle instead.

    // https://codepen.io/maxds/pen/jgeoA

    And a much simpler method:

    // http://jsfiddle.net/zA23k/215/

    Cheers!
    Ismael

    in reply to: search loop on mobile view #747834

    Hey!

    Alright. We adjusted the css media query to 1248px:

    @media only screen and (max-width: 1248px) {
    	#menu-item-search-mobile {
        	     display: block !important;
    	}
            
            #top #searchform {
                 text-align: center;
    	}
    
           #top #menu-item-search-mobile #searchform > div {
                 display: inline-block;
            }
    }

    Where did you add the following code?

    @media only screen and (min-width: 767px) {
    #top #searchform {
        position: absolute;
        top: 90px;
    }
    }

    Please remove that one.

    Best regards,
    Ismael

    in reply to: 2 Column Woocommerce Mobile View #747832

    Hi!

    1.) Did you add the following css code? Add it the very bottom of the Quick CSS field.

    @media only screen and (max-width: 768px) {
    .avia_textblock .products .product {
        width: 100% !important;
    }
    }

    2.) I’m sorry but I’m not sure what you meant by that. You just have to remove the tags manually.

    Best regards,
    Ismael

    in reply to: HTML markup in excerpt has been lost #747831

    Hey!

    Have you tried the following method?

    // http://kriesi.at/documentation/enfold/add-new-or-replace-advanced-layout-builder-elements-from-child-theme/

    Yes, I understand the issue fully and as frustrating as this may sound, the suggestion that we provided previously is the only solution to the problem. A lot of issues have been reported before regarding the masonry element and more often than not, it’s because of the html tags which is why it is disabled.

    Regards,
    Ismael

    in reply to: TRANSLATION: Translating only front end terms in POT file? #747830

    Hi!

    In the plugin’s panel, there’s a search field. You can type in the strings there. For example, if you need to translate “Search”, just type in “Search”.

    Best regards,
    Ismael

    in reply to: Make submenu always display #747332

    Hi!

    Did you try the “Mega Menu” option? In the description field of the mega menu items, it’s possible to add an img tag if you need to add images to the columns. Please post the login details here so that we create an example.

    Regards,
    Ismael

    in reply to: Blog – Advanced Layout #747329

    Hey!

    The category “news” collides with the actual “news” page because they have the same “slug”. We changed the slug of the category “news” to “news_slug”.

    Cheers!
    Ismael

    in reply to: Logo hang down from header into the first element #747326

    Hey Perry!

    Thank you for using Enfold.

    Yes, this is possible. Adjust the top position of the logo container.

    div .logo {
        top: 100px;
    }

    Regards,
    Ismael

    in reply to: HTML markup in excerpt has been lost #747320

    Hey!

    I’m sorry but you cannot override a shortcode template in a child theme. You need to do this modification in the parent theme folder.

    Best regards,
    Ismael

    in reply to: [avia_codeblock_placeholder uid=] in search results #747318

    Hi!

    I’m not sure where the string is coming from but you can remove it with the following snippet.

    function ava_custom_script_mod(){
    ?>
    <script>
    (function($){
    	function a() {
    		$('.template-search .post-entry').each(function() {
    			var paragraph = $(this).find('.entry-content p'),
    			    content = paragraph.text(),
    				replace = content.replace(/\[avia_codeblock_placeholder uid=[\W]+[0-9]+[\W]+\]/, '');
    				paragraph.text(replace);
    		});
    	}
    
        a();
    })(jQuery);
    </script>
    <?php
    }
    add_action('wp_footer', 'ava_custom_script_mod');
    

    Regards,
    Ismael

    in reply to: Posts – Avia Builder #747297

    Hi!

    Hi! I also miss the same layout for «You may also like» for layout builder. May you please fix this?

    It’s not something to fix. The template-builder.php file does not contain the related posts section by default. If you need the related section to display on posts created with the advance layout builder, please follow the instructions above.

    Best regards,
    Ismael

    in reply to: 2 Column Woocommerce Mobile View #747296

    Hey!

    It’s not responsive because you’re using a shortcode that is not included in the theme by default. Anyway, please add this code at the very bottom of the Quick CSS field to adjust the size of the products.

    .avia_textblock .products .product {
        width: 100%;
    }
    
    @media only screen and (max-width: 768px) {
    .avia_textblock .products .product {
        width: 100%;
    }
    }

    Best regards,
    Ismael

    in reply to: search loop on mobile view #747293

    Hi!

    We modified the css code a bit. The search bar should be center aligned atop the menu items. Please remove browser cache before checking the page.

    Cheers!
    Ismael

    in reply to: Additional Google Font not displayed #747288

    Hey!

    Did you check the frontend? It might not be working in the preview but it’s applied in the actual site.

    Cheers!
    Ismael

    in reply to: Large Search Bar overlaying background image #747285

    Hi!

    Insert a color section, apply the background image to it then move the columns with the search bar inside.

    Regards,
    Ismael

    in reply to: read more button on pages is not working #747282

    Hey!

    I’m sorry but the “nextpage” tag is not supported either. You need to use the default editor.

    Best regards,
    Ismael

    in reply to: Google Analytics event tracking #747280

    Hi!

    I tried to login to your email account but it requires a phone verification. Since, I don’t have a direct access to your phone, please provide the phone number.

    Confirm the phone number you provided in your security settings: •• •• •• 43

    In the “kontact” page, if you inspect the “send” button, the onclick attribute value is being applied correctly. However, I think it’s not working because the tracking code has been updated. Are you using the “Universal Analytics” tracking code?

    // https://developers.google.com/analytics/devguides/collection/upgrade/reference/gajs-analyticsjs#snippet

    Please replace the function with this:

    add_filter('avf_contact_form_submit_button_attr','avf_contact_form_submit_button_attr_track_mod', 10, 3);
    function avf_contact_form_submit_button_attr_track_mod($att, $formID, $form_params){
      	if (is_page(85)) 
    	{
        	$att = "onclick=\"ga('send', 'event', 'kontakt-formular', 'click', 'formular-sendt');\"";
    	} 
    	elseif (is_page(87)) 
    	{
    	    $att = "onclick=\"ga('send', 'event', 'tilbud', 'click', 'tilbud-sendt');\"";
    	} 
    	else 
    	{
    	    $att = "";
    	}
    
      	return $att;
    }
    

    Regards,
    Ismael

    in reply to: Woocommerce shop issues #747274

    Hi!

    Are you referring to the “sorting” options? I’m sorry but this option is not included in the single product template by default.

    Best regards,
    Ismael

    in reply to: Post Comments Changing heading Title (! Reply) #747272

    Hey!

    Yes, it’s possible. Please edit the comments.php file, look for this code around line 57:

    <span class='comment-count'><?php echo $ccount; ?></span>
    

    .. replace it with:

    <?php if($ccount != 0) echo "<span class='comment-count'>$ccount</span>"; ?>						
    

    Best regards,
    Ismael

    in reply to: TRANSLATION: Translating only front end terms in POT file? #747270

    Hi!

    What is the language? The loco translate plugin should enable you to do that task specifically. Edit your language then search for the “strings” or text. Did you set the Settings > General > Site Language settings to your own language?

    Best regards,
    Ismael

    in reply to: Ken Bruns Keyframe #747269

    Hey!

    but the whole slide is then zooming (with the heading, text and buttons)

    Yes, unfortunately, this will affect everything inside the “.active-slide” container including the captions. If you don’t mind, you can use the full width easy slider instead of the full screen slider. Use the first version of the code.

    .kenslide .av_slideshow_full .active-slide img {
         animation: kenburns 20s infinite;
     }

    Regards,
    Ismael

    Hey!

    Thank you for the update. Please post the login details here so that we can check the dashboard. Is it working if you deactivate the plugins? Also, make sure to purge or delete any cache created by the plugin or by the server.

    Best regards,
    Ismael

Viewing 30 posts - 37,081 through 37,110 (of 66,747 total)