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Hi,
Please disable 2FA, then send us the login account you’re currently using to access the dashboard. Did you follow the instructions provided in the following thread?
— https://kriesi.at/support/topic/adding-columns/#post-1488331
Best regards,
IsmaelHi,
Thank you for the update.
You can apply a custom css class to the Special Heading elements and then manually apply the background using css modifications. If you provide the login details, we can set up the layout for you. Please include the login details in the private field.
— https://kriesi.at/documentation/enfold/add-custom-css/
Best regards,
IsmaelHi,
Great! Glad to know that you managed to resolve the issue. Let us know if you have more questions.
Have a nice day.
Best regards,
IsmaelHi,
You can open a new thread here: https://kriesi.at/support/forum/enfold/#new-post
There is no option for this by default, but you can apply a custom css class to the Special Heading element (e.g “av-custom-gradient-text”), then add the following css code:
.av-custom-gradient-text { font-size: 48px; font-weight: bold; background: linear-gradient(to right, #ff7e5f, #feb47b); -webkit-background-clip: text; color: transparent; }
If you have more questions, please feel free to open another thread using the form above.
Best regards,
IsmaelHi,
Thank you for the confirmation.
install a fallback-picture.
Yes, the video will not display on mobile or smaller screens by default, which is why a fallback image is provided. Please refer to the screenshot below. If you need the video to display on mobile, try using the Layer Slider element.
Best regards,
IsmaelAugust 21, 2025 at 4:38 am in reply to: Code block change seems to have affected page display? #1488335Hi,
Thank you for the update.
To increase the size of the thumbnail, please add this filter in the functions.php file:
function avf_post_featured_image_link_mod( $image_link, array $current_post, $size ){ $image_link = get_the_post_thumbnail( $current_post['the_id'], 'full' ); return $image_link; } add_filter( 'avf_post_featured_image_link', 'avf_post_featured_image_link_mod', 10, 3 );
Then, include this css code inside the css media query to remove the dotted line:
.responsive #top #main .sidebar, .responsive .post_author_timeline, .responsive .template-blog .blog-meta { display: none; }
Best regards,
IsmaelAugust 21, 2025 at 4:10 am in reply to: Duplication of information at bottom of each page on site #1488333Hey jeremywelker,
Thank you for the inquiry.
The footer was not displaying when we checked. Could you please provide a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot.
Best regards,
IsmaelHey icarogioiosi,
Thank you for the inquiry.
Please make sure that the Enfold > Sidebar > Sidebar on Smartphones option is enabled, as shown in the screenshot below. Let us know if the issue persists.
Best regards,
IsmaelAugust 20, 2025 at 3:55 am in reply to: The Events Calendar Events Countdown element block not working #1488282Hi,
It’s been 2 years since the last reply to this thread. If the issue is still occurring in your installation, please create a test page and open another thread with login credentials included in the private field. We also recommend reaching out to the plugin developers for additional assistance.
— https://kriesi.at/support/forum/enfold/#new-post
Best regards,
IsmaelHi,
Thank you for the update.
Try to add this css code to prevent the video from showing black bars on screens with different aspect ratios.
#top .avia-builder-el-0 .av-element-cover iframe, #top .avia-builder-el-0 .av-element-cover embed, #top .avia-builder-el-0 .av-element-cover object, #top .avia-builder-el-0 .av-element-cover video { object-fit: cover; }
Best regards,
IsmaelHi,
Thank you for the inquiry.
You can add this css code to move the featured image above the post content and adjust its width:
@media only screen and (max-width: 768px) { /* Add your Mobile Styles here */ .responsive .template-blog .blog-meta { display: block; float: none; } .responsive .template-blog .post .entry-content-wrapper { overflow: hidden; float: none; width: 100%; } .responsive .template-blog .blog-meta, .responsive .template-blog .blog-meta a { width: 100%; min-height: 200px; margin-bottom: 20px; } .responsive .big-preview img, .responsive .small-preview img { object-fit: cover; } }
Best regards,
IsmaelHi,
Thank you for the inquiry.
We can’t reproduce the issue on our end. Did you remove the css code? Please create a test page so we can inspect the issue. It seems to be working correctly when we apply the same modification directly in the browser.
Best regards,
IsmaelHey Alexandre,
Thank you for the inquiry.
Would you mind providing a screenshot of the issue and a link to the page containing the Calendly widget? You can use platforms like Savvyify, Imgur, or Dropbox to upload and share the screenshot. Here are the steps to follow:
1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.
Best regards,
IsmaelHi,
Thank you for the update.
To apply the same modification on mobile and tablet view, you can remove the css media query or replace the previous css rule with the following code:
.av-inner-tab-title, .av-tab-arrow-container, .av-tab-section-icon, .av-tab-section-image { width: 200px; }
Let us know the result.
Best regards,
IsmaelAugust 20, 2025 at 3:13 am in reply to: Code block change seems to have affected page display? #1488276Hey Jackie,
Thank you for the inquiry.
The site was not accessible when we checked. Could you provide the embed code here so we can review it? Have you tried placing the embed code in a Text or Code Block element?
Best regards,
IsmaelHey envisageiam,
Thank you for the inquiry.
You can add another menu item in the Appearance > Menus panel and in the Navigation Label field of the menu item, insert an <img> tag containing the logo image. Then, add the class name “only_mobile” to display the logo only on mobile view.
Add this code in the Quick CSS field:
.only_mobile { display: none; } @media only screen and (max-width: 989px) { /* Add your Mobile Styles here */ .only_mobile { display: block; } }
Best regards,
IsmaelHey lauragale2020,
Thank you for the inquiry.
You can use this css code to adjust the width of the tab section title:
@media only screen and (min-width: 768px) { /* Add your Desktop Styles here */ .av-inner-tab-title, .av-tab-arrow-container, .av-tab-section-icon, .av-tab-section-image { width: 200px; } }
Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings afterward. Let us know the result.
Best regards,
IsmaelHey Brady,
Thank you for the inquiry.
The automatic update will no longer work with the current version (4.0.2) installed on your site. You’ll need to update the theme manually via FTP this time. Once the theme is updated to the latest version, you’ll be able to use the private token to upgrade the theme from the dashboard.
Please check this documentation for more info: https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Best regards,
IsmaelAugust 19, 2025 at 4:10 am in reply to: Custom Layout shortcode in product description doesn’t work #1488224Hi,
Great! Glad to know you managed to find a workaround. Feel free to open another thread if you have more questions.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the update.
Only the hotspot numbers are displayed on mobile view, and the links are working as they should. Did you figure this out?
Best regards,
IsmaelHey roelvanleuken,
Thank you for the inquiry.
What happens when you add this filter in the functions.php file?
function avf_postslider_posts_meta_data_mod(){ return ''; } add_filter('avf_postslider_posts_meta_data', 'avf_postslider_posts_meta_data_mod'); function avf_post_slider_entry_excerpt_mod($excp, $prep, $perm, $entry) { return ''; } add_filter('avf_post_slider_entry_excerpt', 'avf_post_slider_entry_excerpt_mod', 10, 4);
This modifies the excerpt and returns it as an empty string.
Best regards,
IsmaelHey JoStudioDeRijp,
Thank you for the inquiry.
Unfortunately, it’s not possible to make the submenu scrollable. Have you tried moving the menu item with the long list of submenu items to the top of the first-level submenu? Another option is to split the submenu items.
Best regards,
IsmaelHi,
Thank you for the info.
The video slide seems to be displaying in full, without black borders. Did you figure out the issue?
Best regards,
IsmaelHey melanie308,
Thank you for the inquiry.
You can add four 1/4 Column elements to create a row of Text Block with a Special Heading element above. Please check the screenshot below.
Best regards,
IsmaelHey melanie308,
Thank you for the inquiry.
shows text on a background color?
You can add a Text Block or Special Heading element to a Column element and apply the background to the column. Let us know how it goes.
Best regards,
IsmaelAugust 19, 2025 at 3:03 am in reply to: increase size of logo and burger icon on mobile view #1488216Hi,
You can make the header fixed, but it’s not recommended on mobile view. If you still want to proceed, include the following css code in the css media query:
.responsive #top #wrap_all #header { position: fixed !important; }
Best regards,
IsmaelHey annameis,
Thank you for the inquiry.
Unfortunately, this option is not available in the Horizontal Gallery element. You can use the Fullwidth Easy Slider or the Fullscreen Slider if you need to add a text overlay above the images.
Best regards,
IsmaelHi,
Thank you for the info.
What happens when you activate a child theme and copy the template-archives.php and archive.php files from the Enfold parent theme to the child theme directory? This should override the default template used by the Tutor LMS plugin.
— https://kriesi.at/documentation/enfold/child-theme/
Let us know the result.
Best regards,
Ismael -
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