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Viewing 30 posts - 3,151 through 3,180 (of 67,463 total)
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  • in reply to: Enfold Language #1474264

    Hi,

    We replied here: https://kriesi.at/support/topic/sku-field/#post-1474262

    Best regards,
    Ismael

    in reply to: Mobile screen result #1474263

    Hey!

    Please check this : https://kriesi.at/support/topic/sku-field/#post-1474262

    Best regards,
    Ismael

    in reply to: SKU field #1474262

    Hi!

    Thank you for the inquiry.

    The products should have an SKU field by default. How did you add the EAN? Please check this link: https://yoast.com/help/how-to-add-sku-to-products-in-woocommerce/

    If the EAN was added as a custom field, you can try this hook in the functions.php file:

    add_action( 'woocommerce_after_shop_loop_item_title', 'ava_display_sku_and_ean', 15 );
    function ava_display_sku_and_ean() {
        global $product;
        $sku = $product->get_sku();
        $ean = get_post_meta( $product->get_id(), 'ean', true );
    
        if ( $ean || $sku ) {
            echo '<div class="product-meta">';
            if ( $ean ) {
                echo '<p><strong>EAN:</strong> ' . esc_html( $ean ) . '</p>';
            }
            if ( $sku ) {
                echo '<p><strong>SKU:</strong> ' . esc_html( $sku ) . '</p>';
            }
            echo '</div>';
        }
    }
    

    Best regards,
    Ismael

    in reply to: How to connect contact form to email account #1474261

    Hey Antonio,

    Thank you for your inquiry!

    You can add the email address in the Contact Form > Backend > Your E-Mail Address field. If you’re experiencing issues with receiving messages, please refer to this guide: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-

    Merry Christmas!

    Best regards,
    Ismael

    in reply to: Enfold Language #1474249

    Hi,

    Thank you for the update.

    The text in the product tabs comes from Woocommerce and is not rendered by the theme. You may need to install translation plugins like Loco Translate to manually translate the text. Look for the Woocommerce text domain and search for the strings or words you’d like to translate. Please check this link: https://wordpress.org/plugins/loco-translate/

    Best regards,
    Ismael

    in reply to: Hide Post Date for Specific Category in Blog Posts #1474248

    Hi,

    Great! Glad to know that this has been resolved.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Add Enfold-Elements on runtime #1474247

    Hi,

    Thanks for following up.

    Unfortunately, there is no documentation available for some of the core scripts or functions. All the available documentation for the theme can be found here: https://kriesi.at/documentation/enfold/

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    It plays on your end due to the following points mentioned in the browser policy:

    — The user has interacted with the domain (click, tap, etc.).
    — On desktop, the user’s Media Engagement Index threshold has been crossed, meaning the user has previously played a video with sound.

    Please review the browser policy and mute the video to enable autoplay.

    Best regards,
    Ismael

    Hi,

    Thank you for the clarification.

    We modified the code a bit. Please try it again:

    
    add_filter( 'wp_nav_menu_items', 'avia_append_search_nav', 10, 2 );
    
    function avia_append_search_nav($items, $args) {
        if (avia_get_option('header_searchicon', 'header_searchicon') != 'header_searchicon') {
            return $items;
        }
    
        if (avia_get_option('header_position', 'header_top') != 'header_top') {
            return $items;
        }
    
        if ((is_object($args) && $args->theme_location == 'avia') || (is_string($args) && $args == 'fallback_menu')) {
            ob_start();
    	get_search_form( [ 'ajax_disable' => false ] );
    	$form = ob_get_clean();
    
    	$form = str_replace( '<form ', '<form role="search" ', $form );
    	$form = htmlspecialchars( $form );
    
            $items .= '<li id="menu-item-search" class="av-medium-hide av-small-hide av-mini-hide menu-item menu-item-search-dropdown">' . $form . '</li>';
    
            $items .=	'<li id="menu-item-search" class="noMobile menu-item menu-item-search-dropdown menu-item-avia-special av-desktop-hide" role="menuitem">';
            $items .=		'<a aria-label="' . $aria_label . '" href="?s=" '. $nofollow . ' data-avia-search-tooltip="' . $form . '" ' . av_icon_string( 'search', false ) . '>';
            $items .=			'<span class="avia_hidden_link_text">' . __( 'Search', 'avia_framework' ) . '</span>';
            $items .=		'</a>';
            $items .=	'</li>';
        }
    
        return $items;
    }
    

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    You can do the modification in the enfold\includes\helper-main-menu.php. Look for the wp_nav_menu functions in the template. Please contact the plugin developer for additional assistance.

    Best regards,
    Ismael

    in reply to: Add Enfold-Elements on runtime #1474177

    Hi,

    Thank you for the update.

    You may need to call the enfold\js\avia-snippet-parallax.js > avia_parallax function after the interaction.

     $( function()
        {
    		//activate parallax scrolling for background images (sections) and objects.
        	if( $.fn.avia_parallax )
    		{
    			$( '.av-parallax,.av-parallax-object' ).avia_parallax();
    		}
    	});
    

    Achieving the customization you described may require significant time and theme modifications, which are beyond the scope of our support. For assistance, consider hiring a freelancer via our customization page.

    If you have other questions or need further help, let us know.

    Best regards,
    Ismael

    Hi,

    Sorry for the delay. Try to add this filter in the functions.php file:

    add_filter('avf_builder_elements', function($elements) {
        if (is_admin() && isset($_GET['post']) && get_post_type($_GET['post']) === 'your_custom_post_type') {
            foreach ($elements as $key => $el) {
                if ($el['id'] == 'header_transparency') {
                    $elements[$key]['std'] = 'header_hidden';
                }
            }
        }
    
        return $elements;
    }, 10, 1);
    

    Make sure to update the your_custom_post_type placeholder.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    The other two videos were muted when we checked. Have you tried adding the mute parameter? As mentioned above, autoplay is not allowed when videos are not muted.

    Chrome’s autoplay policies are simple:
    Muted autoplay is always allowed.
    Autoplay with sound is allowed if:
    — The user has interacted with the domain (click, tap, etc.).
    — On desktop, the user’s Media Engagement Index threshold has been crossed, meaning the user has previously played video with sound.
    — The user has added the site to their home screen on mobile or installed the PWA on desktop.
    — Top frames can delegate autoplay permission to their iframes to allow autoplay with sound.

    Please check this link for more info: https://developer.chrome.com/blog/autoplay

    Best regards,
    Ismael

    in reply to: Add Enfold-Elements on runtime #1474165

    Hey henningtillmann,

    Thank you for the inquiry.

    We haven’t tried this before but it should work. Just make sure that script is loaded before the avia-parallax-support script or the avia-snippet-parallax.js file.

    Example:

    function ava_enqueue_additional_script_before_parallax() {
        // Enqueue your new script with a dependency on 'avia-default' to make sure it loads before 'avia-parallax-support'
        wp_enqueue_script( 'your-new-script', "{$template_url}/js/your-new-script{$min_js}.js", array( 'avia-default' ), $vn, true );
    }
    add_action( 'wp_enqueue_scripts', 'ava_enqueue_additional_script_before_parallax', 20 ); 
    
    

    Let us know of the result.

    Best regards,
    Ismael

    in reply to: Table content element showing as code #1474164

    Hey teszmor,

    Thank you for the inquiry.

    The table element seems to be rendering correctly on our end. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    in reply to: Form #1474163

    Hey Andreotti,

    Thank you for the inquiry.

    You may need to use a plugin to do this. Please check the links below:

    // https://wpforms.com/docs/install-use-paypal-addon-wpforms/
    // https://www.gravityforms.com/add-ons/paypal-checkout/

    Or use a full-fledged course plugin such as the following:

    // https://wordpress.org/plugins/lifterlms/
    // https://www.learndash.com/

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    Like @Guenni007 mentioned above, try using a more specific selector to either remove or override the dynamic styling, depending on your needs. Let us know if you need further assistance.

    Best regards,
    Ismael

    in reply to: Edit style of text on masonry #1474161

    Hi,

    Thank you for the update.

    Yes, you can adjust the style as you wish and include the font-family property if you want to change the font:

    .grid-entry-title {
        font-size: 13px;
        margin: 0;
        padding: 0;
        font-weight: 500;
        font-family: 'Roboto';
    }

    If you want to adjust the font globally, go to Enfold > General Styling > Fonts tab. For more info, please refer to this documentation: https://kriesi.at/documentation/enfold/typography/#overview

    Best regards,
    Ismael

    in reply to: Missing Page Titles #1474160

    Hi,

    Thank you for the update.

    Did you set the page to use a transparent header? As @Guenni007 mentioned above, the title bar will not be displayed if the transparent header is enabled.

    Best regards,
    Ismael

    in reply to: Cannot Edit + “Support” is a mystery #1474049

    Hi,

    We can reproduce the issue on our end. Please clone the site to a staging environment and provide the FTP details in the private field so we can investigate the issue further. Do you have a site backup or restore point?

    Best regards,
    Ismael

    in reply to: Cannot Edit + “Support” is a mystery #1474047

    Hi,

    We can reproduce this issue on our end and it seems to be an issue with the admin-ajax.php file.

    admin-ajax.php:1
    Failed to load resource: the server responded with a status of 500 ()

    The same issue occurs when we check the Media > Library, so it seems to be an issue with your server. Have you tried reaching out to your hosting provider? Please create a site backup, then try switching to a different theme to see if the same error occurs.

    Best regards,
    Ismael

    in reply to: File download does not work #1474046

    Hi,

    Great! Glad to know that you’ve found the issue. Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Cannot Edit + “Support” is a mystery #1474044

    Hi,

    We can’t assist further unless we can reproduce the issue or check the pages where the problem occurs. Please provide the links in the private field.

    Best regards,
    Ismael

    in reply to: Where/how to install JS correctly? #1474042

    Hey Antonio,

    Thank you for the inquiry.

    You can install a snippet plugin or use the wp_head hook.

    Example:

    function av_add_drift_code_to_head() {
        ?>
        <!-- Start of Async Drift Code -->
        <script>
        "use strict";
    
        !function() {
            var t = window.driftt = window.drift = window.driftt || [];
            if (!t.init) {
                if (t.invoked) return void (window.console && console.error && console.error("Drift snippet included twice."));
                t.invoked = !0, t.methods = [ "identify", "config", "track", "reset", "debug", "show", "ping", "page", "hide", "off", "on" ],
                t.factory = function(e) {
                    return function() {
                        var n = Array.prototype.slice.call(arguments);
                        return n.unshift(e), t.push(n), t;
                    };
                }, t.methods.forEach(function(e) {
                    t[e] = t.factory(e);
                }), t.load = function(t) {
                    var e = 3e5, n = Math.ceil(new Date() / e) * e, o = document.createElement("script");
                    o.type = "text/javascript", o.async = !0, o.crossorigin = "anonymous", o.src = "https://js.driftt.com/include/" + n + "/" + t + ".js";
                    var i = document.getElementsByTagName("script")[0];
                    i.parentNode.insertBefore(o, i);
                };
            }
        }();
        drift.SNIPPET_VERSION = '0.3.1';
        drift.load('XXXXX');
        </script>
        <!-- End of Async Drift Code -->
        <?php
    }
    add_action('wp_head', 'av_add_drift_code_to_head');
    

    Make sure to update this line:

     drift.load('XXXXX');
    

    Best regards,
    Ismael

    in reply to: Cannot Edit + “Support” is a mystery #1474041

    Hi,

    I have 3 primary pages and it was not working on any of them

    Please provide the links to those pages so that we can check them on our end. Did you add any scripts, iframes, or html to these pages?

    Best regards,
    Ismael

    in reply to: Change text size of links and font family in mega menu #1474040

    Hi,

    Thank you for the update.

    If you need to specifically target the elements in the mega menu, you can start with this css code — take note of the comments:

    /* description */
    #top #header .avia_mega_div > .sub-menu > li > ul li {
        font-size: 100px;
    }
    
    /* menu items */
    #top #header .avia_mega_div .sub-menu li a .avia-menu-text {
        font-size: 50px;
        padding: 50px 0;
    }
    
    /* mega menu title */
    #top #header .mega_menu_title {
        margin-bottom: 8px;
        font-size: 90px;
        line-height: 1.1em;
        font-weight: 600;
        display: block;
    }

    You may need to remove this css code:

    .sub-menu li a .avia-menu-text {
        font-size: 20px !important;
        padding: 20px 0 !important;
    }

    And make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings and purge the cache after the modification.

    Best regards,
    Ismael

    Hey stevengamez,

    Thank you for the inquiry.

    You may need to disable the audio by adding the mute parameter.

    https://www.youtube.com/watch?v=x15sE0vgBGY?autoplay=1&mute=1
    

    Please note that autoplay is only allowed on muted videos.

    Best regards,
    Ismael

    Hey Daniel,

    Thank you for the inquiry.

    Did you manage to disable the default filters for the search icon? Is your modification working? If so, we can modify the function a bit to include the search icon again and make sure it only displays on mobile view using the available class names (e.g., av-desktop-hide, av-medium-hide, etc.) to control the visibility of elements on different screen sizes:

    add_filter( 'wp_nav_menu_items', 'avia_append_search_nav', 10, 2 );
    
    function avia_append_search_nav($items, $args) {
        if (avia_get_option('header_searchicon', 'header_searchicon') != 'header_searchicon') {
            return $items;
        }
    
        if (avia_get_option('header_position', 'header_top') != 'header_top') {
            return $items;
        }
    
        if ((is_object($args) && $args->theme_location == 'avia') || (is_string($args) && $args == 'fallback_menu')) {
            ob_start();
            $getform = get_search_form(false);  
            $getform = ob_get_clean();  
    
            $items .= '<li id="menu-item-search" class="av-medium-hide av-small-hide av-mini-hide menu-item menu-item-search-dropdown">' . $getform . '</li>';
    
            $items .= '<li id="menu-item-search-icon" class="menu-item menu-item-search-icon av-desktop-hide" role="menuitem">';
            $items .=    '<a aria-label="Search" href="?s=" ' . av_icon_string('search', false) . '>';
            $items .=        '<span class="avia_hidden_link_text">' . __('Search', 'avia_framework') . '</span>';
            $items .=    '</a>';
            $items .= '</li>';
        }
    
        return $items;
    }
    
    

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Glad to know that the code is working. What happens when you replace the line “header_transparent header_hidden” with “header_hidden”? Let us know of the result.

    Best regards,
    Ismael

    in reply to: Urls not working correctly – bug #1474035

    Hi,

    Thank you for the update.

    There is a 301 redirect when we try to access the case-studies page. Have you checked your .htaccess file? A plugin might have modified the file and created a 301 redirect for these pages. Can we delete the pages and recreate them? Please create a site backup or restore point, or set up a staging site so we can properly debug the issue.

    Best regards,
    Ismael

Viewing 30 posts - 3,151 through 3,180 (of 67,463 total)