Forum Replies Created
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AuthorPosts
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August 26, 2024 at 5:25 am in reply to: Bug: Cannot turn off sonar animation on ALB icon element #1465386
Hey Thomas,
Thank you for the inquiry.
We can’t reproduce the same issue on our end. Please create a test page and provide the link in the private field.
Best regards,
IsmaelAugust 26, 2024 at 5:10 am in reply to: Adding a “shortcode” into email template sent by Enfold contact form. #1465385Hey pnamroud,
Thank you for the inquiry.
It looks like you’ve asked this before here: https://kriesi.at/support/topic/using-the-universal-wp-lead-tracking-plugin-with-enfold-contact-form/#post-1413109.
Please let us know if this works.
Best regards,
IsmaelHi,
Would you mind providing a screenshot of the issue and post the login details in the private field? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:
1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.
Best regards,
IsmaelHey Peter,
Thank you for the inquiry.
You can use this css code to adjust the padding of the caption frame.
.caption_framed .slideshow_caption .avia-caption-content p, .caption_framed .slideshow_caption .avia-caption-title, .avia-caption .avia-caption-content p, .avia-caption .avia-caption-title { padding: 20px 30px; }
Best regards,
IsmaelAugust 26, 2024 at 4:19 am in reply to: Images not loading over Live Links when using Local App #1465382Hey sparkyj,
Thank you for the inquiry.
Have you tried temporarily disabling the Enfold > Performance > File Compression settings? Please share the live link so that we can check the issue further.
Best regards,
IsmaelHey edgeofcinema,
Thank you for the inquiry.
1-3.) Could you provide a screenshot of the changes you’d like to implement? We can’t find the Accordion element on the home page. Please provide a direct link to the page with the element.
2.) You can create new lines by adding a br tag to the title. Example:
Two <br class="permanent-br"/> Words
Best regards,
IsmaelHi,
it is that green bar with text on the left
Thanks. I thought the green part was part of the layout. Anyway, it looks like the text was added along with the Google Tag Manager code. Please check the content of the Enfold > Google Services > Google Analytics Tracking Code field, or check the functions.php and header.php files as mentioned above.
Add this to the section: <!--– Google Tag Manager (noscript) –-->
Best regards,
IsmaelHi,
@VariablerEsel: Please use this css code to adjust the background color of the logo image:
.alternate_color .avia-content-slider .slide-image { background-color: transparent; }
If you need additional assistance, please feel free to open another thread.
Best regards,
IsmaelHi,
The header.php and footer.php files are still there when we checked. Can we access the server files via S/FTP? Please provide the login details in the private field.
Best regards,
IsmaelAugust 23, 2024 at 4:50 am in reply to: Migrated WooCommerce website throwing a few strange Undefined array key errors #1465200Hi,
We may need to access the theme files via S/FTP to further investigate the issue. Please provide the FTP account details in the private field.
Best regards,
IsmaelHi,
actually the flag thing didn’t work – it only hid the active language.
Would you mind adding the css code again or providing the login details in the private field? We checked the page, but the css code is not applied, so we’re not able to see the issue.
If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelAugust 23, 2024 at 4:35 am in reply to: Full Screen Slider & Featured Images Image Sizes messed up #1465198Hi,
Have you tried using the Fullwidth Slider instead of the Fullscreen Slider? The difference is that in the Fullwidth Slider, the container is resized based on the dimensions of the images, while the size of the Fullscreen Slider is based on the browser or viewport size.
Best regards,
IsmaelHi,
Thank you for the info.
The page “/bembe-parkett/unternehmen/warum-bembe/” page doesn’t exist on the staging site, and the issue doesn’t occur on the home page. Where can we check the issue?
Best regards,
IsmaelAugust 23, 2024 at 4:27 am in reply to: Enfold Dark Photography Demo Portfolio title type attributes #1465196Hi,
Thank you for the update.
Would you mind providing a screenshot of the element? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot.
Best regards,
IsmaelHi,
If you don’t want to manually create your own logo, you can also search Google for a logo creator or maker. There are many online tools that automate the creation of logos and only require your registration. After creating the logo, you can upload it to the site by going to the Enfold > Theme Options > Logo settings. Let us know if you need more assistance.
Best regards,
IsmaelHey Nandavbk,
Thank you for the inquiry.
You might be using a different URL format of the Vimeo video. Could you provide the URL of the video? The correct URL would be something like the following:
https://vimeo.com/1084537
We tried logging in to the site, but the info above seems to be incorrect. Please check the info or provide another admin account.
Best regards,
IsmaelHey internet-projects,
Thank you for the inquiry.
You need to manually apply the class name “noLightbox” to the elements where you want to disable the lightbox. For the builder elements, you can apply this class name in the Advanced > Developer Settings > Custom CSS Class field.
Best regards,
IsmaelHi,
Thank you for the inquiry.
We are not seeing the text anymore. Did you follow @Guenni007’s suggestion? Please provide a screenshot using platforms like Savvyify, Imgur, or Dropbox.
Best regards,
IsmaelHi,
It’s not possible to add it automatically to existing content, but you can use it for future content. Another solution is to adjust the margin or line height of the paragraph tags, which you can do in the Enfold > Advanced Styling panel.
Best regards,
IsmaelAugust 22, 2024 at 5:44 am in reply to: Enfold Dark Photography Demo Portfolio title type attributes #1465149Hey sparkyj,
Thank you for the inquiry.
That is the default style of the title popover, which is a built-in browser feature. Unfortunately, you cannot change its style.
Best regards,
IsmaelHey Munford,
Thank you for the inquiry.
You may need to create a separate signup form for the other language or use the default mailchimp signup form, as the form fields will not be automatically translated. Please check this thread:
// https://kriesi.at/support/topic/pass-language-parameter-to-mailchimp/#post-1074177
Best regards,
IsmaelHey satucker,
Thank you for the inquiry.
Please use the following css code to further adjust the style of the submenu items in the mobile menu:
.html_av-overlay-side #top #wrap_all div .av-burger-overlay-scroll #av-burger-menu-ul li:hover a, #top #wrap_all .av-burger-overlay .av-burger-overlay-scroll #av-burger-menu-ul li a:hover { background-color: #f1efe8; color: var(--enfold-header-color-color); }
Best regards,
IsmaelHi,
Can I get some code to fix the small lines between the menu items?
To change the position of the lines, try to adjust the value of the top property in this css code.
.av_seperator_small_border .av-main-nav > li > a > .avia-menu-text:before { content: ''; width: 2px; height: 32px; background: #c4beb1; display: block; position: absolute; left: 0; top: 48%; transform: translateY(-50%); }
The previous value was 58%.
Best regards,
IsmaelAugust 22, 2024 at 4:58 am in reply to: Issues with iframe, Vimeo video link to open in a pop up #1465142Hi,
Have you updated the template files in the child theme? Please update the header.php and footer.php files in the child theme folder, or temporarily disable them. We also noticed a script error originating from the following script, which might be related to the issue. Please try disabling it temporarily.
https://acsbapp.com/apps/app/dist/js/app.js
Best regards,
IsmaelHey dabuer1,
Thank you for the inquiry.
The Navigation Menu widget in the first Footer Column is displaying correctly on our end. Could you provide a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox.
Best regards,
IsmaelHey Maggie,
Thank you for the inquiry.
The Basecamp and iTunes logos are not available by default, so you need to upload the following file in Enfold > Import/Export > Iconfont Manager.
// https://1drv.ms/u/s!AjjTfXSRbKTvguNhHdHENtIsAnob_Q?e=111Wsv
Then add this code to the functions.php file:
// Register new icon as a theme icon function avf_default_icons_mod($icons) { $icons['spotify'] = array( 'font' =>'entypo-fontello', 'icon' => 'ue907'); $icons['basecamp'] = array( 'font' =>'basecamp', 'icon' => 'ue800'); $icons['itunes'] = array( 'font' =>'basecamp', 'icon' => 'ue801'); return $icons; } add_filter('avf_default_icons','avf_default_icons_mod', 10, 1); // Add new icon as an option for social icons function avf_social_icons_options_mod($icons) { $icons['Spotify'] = 'spotify'; $icons['Basecamp'] = 'basecamp'; $icons['iTunes'] = 'itunes'; return $icons; } add_filter('avf_social_icons_options','avf_social_icons_options_mod', 10, 1);
Best regards,
IsmaelHey djsmbd,
Thank you for the inquiry.
We may need to access the site to properly check the issue. Please provide the login details in the private field. In the meantime, make sure that the theme is updated to version 6.0.3.
Best regards,
IsmaelHi,
Thank you for the inquiry.
The site is currently down when we checked. Did you transfer it to a different domain?
Best regards,
IsmaelHi,
Thank you for the info.
The issue is due to this css code:
.responsive #top .avia-slideshow-inner, .responsive #top .avia-slideshow-inner img { height: 450px !important; } }
What is it for? Please remove the css code or adjust it accordingly.
Best regards,
IsmaelAugust 21, 2024 at 6:22 am in reply to: Enfold: Dark Photography Theme, V 6.0.3 Avia Layout Builder Text Block glitch #1465035 -
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