Hi,

Thank you for the update.

There are thumbnails in the Preview Image Size selection that crop the source image based on the specified dimensions, but they retain the original aspect ratio. For example, if the specified thumbnail size is 400x200px, which has an aspect ratio of 2:1, and an image with a 16:9 aspect ratio is uploaded, the image will be resized to a maximum width of 400px but it will retain its original aspect ratio. This means the height will be adjusted proportionally. This is why it’s recommended to upload images with a similar size and aspect ratio.

Best regards,
Ismael

Hi,

Thank you for the info.

The script is not working because you didn’t apply Link Title to the slides. Please edit the shortcode and apply the title for each slide and provide a link to the page containing the shortcode or slider element so that we can check it.

Best regards,
Ismael

Hey rixi,

Thank you for the inquiry

You can add this css code, but it will hide some areas of the video.

#top #av_section_1 .av-section-video-bg iframe, #top #av_section_1 .av-section-video-bg embed, #top #av_section_1 .av-section-video-bg object, #top #av_section_1 .av-section-video-bg video {
	object-fit: cover;
}

Best regards,
Ismael

Hi,

Thank you for the update.

The contrast evaluation is possibly incorrect or there’s an error in the tool you’re using. White text on a completely black background (or vice versa) should have a contrast ratio of 21:1. (https://coolors.co/contrast-checker/ffffff-000000). You may need to either disregard this result or try using a different evaluation tool.

Best regards,
Ismael

Hi,

Thank you for the update.

Did you install any security plugin? We’re getting this error in the home page.

SyntaxError: unexpected token: identifier
    e https://xxxxxx.sandspas.com/:745
lockdown-install.js:1:97687

Please try deactivating the plugins temporarily, or clone the site to a staging environment so we can check it thoroughly.

Best regards,
Ismael

Hey hungniki,

Thank you for the inquiry.

Have you checked the configuration in the Settings > Permalink panel? Make sure the permalink structure doesn’t include the “page-2” path by default.

Best regards,
Ismael

Hey andreas_anselm,

Thank you for the inquiry.

You can use the Icon shortcode directly in the Navigation Label field. Example:

[av_font_icon icon='ue854' font='entypo-fontello' style='' caption='' size='16px' position='left' color='' link='' link_dynamic='' linktarget='' title_attr='' sonar_effect_effect='' sonar_effect_color='' sonar_effect_duration='1' sonar_effect_scale='' sonar_effect_opac='0.5' animation='' id='' custom_class='' template_class='' av_uid='av-m5xinkob' sc_version='1.0' admin_preview_bg=''][/av_font_icon] Call Us

Then add this css code to adjust the style of the button menu item:

#top #header .av-menu-button>a .avia-menu-text {
   display: inline-block;
   line-height: 30px;
   border-radius: 4px;
}

Best regards,
Ismael

Hey navindesigns,

Thank you for the inquiry.

The error is due to the slider element below the headline:

<a href="https://bowl360astoria.nyc/" data-rel="slide-1" class="slide-image" title=""><span class="av-partner-fake-img" style="padding-bottom:76.666666666667%; background-image:url(https://xxxxxx.nyc/wp-content/uploads/2023/05/02-2.png);"></span></a>

To fix it, make sure to apply Link Title > Link Title to each slide, then add this script in the functions.php file.

function ava_custom_script_add_hidden_text()
{
    ?>
    <script type="text/javascript">
        (function ($)
        {
            $(document).ready(function () 
            {
                $('.slide-image').each(function () 
                {
                    var $this = $(this);
                    var titleText = $this.attr('title');
                    if (titleText) 
                    {
                        var hiddenSpan = $('<span>', {
                            'class': 'visually-hidden',
                            'text': titleText
                        });
                        $this.append(hiddenSpan);
                    }
                });
            });
        })(jQuery);
    </script>
    <?php
}

add_action('wp_footer', 'ava_custom_script_add_hidden_text', 9999);

This will create a hidden span element inside the slide-image container.

<a href="https://bowl360astoria.nyc/" data-rel="slide-1" class="slide-image" title="Visit Bowl 360 Astoria">
  <span class="av-partner-fake-img" 
        style="padding-bottom:76.666666666667%; 
               background-image:url(https://xxxxx.nyc/wp-content/uploads/2023/05/02-2.png);" 
        aria-hidden="true"></span>
  <span class="visually-hidden">Visit Bowl 360 Astoria</span>
</a>

Best regards,
Ismael

Hi,

I added that code but the header height looks the same. I even tried to adjust the padding number with no success.

Where did you add the css code? Please try to toggle or temporarily disable the Enfold > Performance > File Compression settings or post the login details in the private field so that we can check the theme options.

Best regards,
Ismael

Hey roconnor2,

Thank you for the inquiry.

We’ve found a few script errors caused by the anchor link in one of the submenu items called “Home Hardening”. This issue might be preventing the slider from displaying correctly. Please edit the menu item and replace “#home%20hardening” with “#homehardening” (removing the space). Let us know if this resolves the issue.

Best regards,
Ismael

Hi,

Thank you for the update.

The Merienda font is not loading due to the privacy and cookie settings. We set Cookie Handling > Default Cookie Behavior to the first option to allow the font to load without user consent. If you prefer to use the default cookie behavior, you must enable the Modal Window Custom Content and allow users to toggle the privacy options as they wish.

Best regards,
Ismael

Hi,

Thank you for the update.

Unfortunately, we cannot check anything because the account provided is not an administrator. Please adjust the user role accordingly so we can review the site settings.

Best regards,
Ismael

Hi,

Thank you for the update.

Looks like you have selected a smaller version (300x199px) of the image. Please re-select the background image and make sure that the full size version is selected. (see private field)

Best regards,
Ismael

Hi,

Thank you for the update.

You can adjust the top padding of the #main container to decrease the space under the logo. Please add this css code:

.html_header_top.html_header_sticky #top #wrap_all #main {
    padding-top: 120px;
}

Best regards,
Ismael

Hey dp-beheer,

Thank you for the inquiry.

You may need to use the Color Section instead of the Tab Section element. This issue occurs because there is no function or script to resize the Tab Section when an event, such as displaying the error notification, occurs on the contact form.

Best regards,
Ismael