Forum Replies Created

Viewing 30 posts - 271 through 300 (of 65,998 total)
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  • in reply to: Some Open Graph meta tags are missing. #1484427

    Hey LUIGI,

    Thank you for the inquiry

    The theme doesn’t add or generate any open graph meta tags, so these are likely added by another plugin or a custom script. Please try to deactivate the plugins temporarily to identify the cause of the issue.

    Best regards,
    Ismael

    in reply to: Lightbox settings #1484426

    Hi,

    Thank you for the update. It seems to be working correctly when we checked.

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: Timeline with bugs in smaller viewports? #1484425

    Hi,

    You can remove the css if it’s causing issues. This setup will likely remain as-is, since duplicating the content may not be ideal. Please keep the script if you need to use alternating timeline.

    Best regards,
    Ismael

    Hi,

    Please check the private field.

    Best regards,
    Ismael

    in reply to: Magazine type size is way too big. #1484329

    Hi,

    After fifteen years no one ever explained this to me?

    Using a child theme is a common practice in WordPress, so we assumed you might already be familiar with it. If not, please make sure to create a site backup or restore point, then check out the following links for more info on how to activate a child theme in Enfold:

    https://kriesi.at/documentation/enfold/child-theme/
    https://developer.wordpress.org/themes/advanced-topics/child-themes/

    If you need more help with the activation, please contact Codeable or any WordPress developer platform.

    https://kriesi.at/contact/customization

    Thank you for your understanding.

    Best regards,
    Ismael

    in reply to: “Load more” on a page possible? #1484328

    Hi,

    Thank you for the info.

    We are still getting the same error from cloudflare.

    As mentioned above, it’s not possible to add a “Load More” feature to the entire page itself. You may want to consider moving some elements, especially images and embedded codes, to the subpages. This should help reduce the amount of content on the main page and improve loading speed.

    Best regards,
    Ismael

    Hi,

    Yes, we’re getting an error from cloudflare. Let us know once the site is available — we’ll keep the thread open.

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: full page overlay menu doesn’t work properly #1484325

    Hi,

    Great! Let us know if you have more questions. Have a nice day.

    Best regards,
    Ismael

    in reply to: multi author not displaying second author #1484324

    Hi,

    Not at the moment, unfortunately. You may want to consider reaching out to a freelance developer or contact services like Codeable to help you implement the plugin features to the default templates. Please check the link below.

    https://kriesi.at/contact/customization

    Best regards,
    Ismael

    in reply to: Accordian jumps up the page #1484323

    Hey gururamdascenter,

    Thank you for the inquiry.

    Looks like the site is still using an older version of the theme (6.0.4). Please update to the latest version (7.1), then try temporarily disabling the Enfold > Performance > File Compression settings. Let us know if the issue persists.

    Best regards,
    Ismael

    in reply to: need support for accordian #1484322

    Hey danielle,

    Thanks for reaching out.

    Please make sure you’re registered on the forum using your purchase code:

    https://kriesi.at/support/register

    Once registered, you can open a new support ticket by filling out the form on this page:

    https://kriesi.at/support/forum/enfold/#new-post

    Let us know if you need more info.

    Best regards,
    Ismael

    in reply to: replace burgermenu submenuitem with image #1484321

    Hi,

    Thank you for the update. To adjust the color of the “X” close button, try to add this css code:

    .av-burger-overlay-active #top .av-hamburger-inner, .av-burger-overlay-active #top .av-hamburger-inner::after, .av-burger-overlay-active #top .av-hamburger-inner::before {
        background-color: #000000;
    }

    Best regards,
    Ismael

    Hi,

    What needs to be done to ensure that Entypo-fontello works with a custom Media Library path?

    Great! Glad to know that you figured out the issue. Unfortunately, changing the path will require modifications to the theme that is outside the scope of support. You can check the themes/enfold/config-templatebuilder/avia-template-builder/php/class-template-builder.php or the enfold/config-templatebuilder/avia-template-builder/php/class-font-manager.php files. You can also try the avf_default_iconfont filter.

    If you need more help with this customization, you can reach out to Codeable.

    https://kriesi.at/contact

    Best regards,
    Ismael

    in reply to: Question on Masonry #1484317

    Hi,

    We modified the script in the functions.php file a bit. It should be working correctly now. Please make sure to purge the cache or remove the browser history before testing. (see private field)

    /* Masonry erweitern */
    add_action( 'wp_footer', 'av_click_sort_button_by_tag', 100 );
    function av_click_sort_button_by_tag() {
        ?>
        <script>
       (function ($) {
    	   $(function () {
    			const urlParams = new URLSearchParams(window.location.search);
    			const tag = urlParams.get("sort_tag");
    			console.log(tag);
    
    			if (tag) {
    				const buttonClass = tag + "_sort_button";
    				const button = $("." + buttonClass + " .inner_sort_button")[0];
    				console.log(button);
    
    				if (button) {
    					button.click();
    				}
    			}
    		});
    	})(jQuery);
        </script>
        <?php
    }
    

    Best regards,
    Ismael

    in reply to: Timeline with bugs in smaller viewports? #1484316

    Hi,

    Looks like the old version duplicated the milestone date which is no longer the case in the latest version. You can try this script in your functions.php file to copy the structure of the “odd” items for the “even” timeline items.

    
    add_action( 'wp_footer', 'av_custom_script_mod', 100 );
    function av_custom_script_mod() {
        ?>
       <script>
            document.addEventListener("DOMContentLoaded", function () {
                const avSwapMilestoneElements = () => {
                    const isSmallScreen = window.innerWidth < 989;
                    const milestones = document.querySelectorAll(".av-milestone");
    
                    milestones.forEach((milestone, index) => {
                    const isEven = milestone.classList.contains("av-milestone-even");
    
                    if (!isEven) return;
    
                    const date = milestone.querySelector(".av-milestone-date");
                    const content = milestone.querySelector(".av-milestone-content-wrap");
                    const icon = milestone.querySelector(".av-milestone-icon-wrap");
    
                    if (!date || !content || !icon) return;
    
                    if (isSmallScreen) {
                        milestone.innerHTML = "";
                        milestone.appendChild(date);
                        milestone.appendChild(content);
                        milestone.appendChild(icon);
                    } else {
    
                        milestone.innerHTML = "";
                        milestone.appendChild(content);
                        milestone.appendChild(icon);
                        milestone.appendChild(date);
                    }
                    });
                };
    
                avSwapMilestoneElements();
    
                window.addEventListener("resize", avSwapMilestoneElements);
            });
        </script>
        <?php
    }

    You may also need to add this css.

    @media only screen and (max-width: 989px) {
    
      /* Add your Mobile Styles here */
      .avia-timeline .milestone_icon i.milestone-char.avia-svg-icon svg:first-child {
        margin-top: 18px;
      }
    }

    Best regards,
    Ismael

    in reply to: Advanced Builder Gray Screen #1484315

    Hi,

    Is it possible to get rid of these squares at all?

    You can add this css code, but please note that this will hide all icon elements in the site.

    .iconlist-char {
        display: none;
    }

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Menu Layout Advice #1484314

    Hi,

    You’re welcome! Feel free to open another thread if you have more questions. Have a nice day.

    Best regards,
    Ismael

    in reply to: Masonry Grid pulling all categories to filter #1484285

    Hi,

    Sorry for the delay. We are not yet sure what’s causing the issue, but we noticed that you’ve made modifications to the header.php file. What happens if you temporarily disable this template or replace it with the original code from the parent theme’s header.php file?

    Best regards,
    Ismael

    in reply to: header on this page inot appearing right on mobile #1484284

    Hey melanie308,

    Thank you for the update.

    Are you referring to the first Fullscreen Slider on the page? If you want the entire image to be visible or the slider to resize based on the dimension of the image, try replacing it with the Fullwidth Slider or an Image element. Let us know the result.

    Best regards,
    Ismael

    Hi,

    What is the URL format of the vimeo video used in the slider? Please provide the login details in the private field so we can check the issue further.

    Best regards,
    Ismael

    in reply to: full page overlay menu doesn’t work properly #1484282

    Hi!

    Thank you for the info.

    Looks like the opacity of the mobile menu items is set to zero. Please try to add this css code:

    #top #wrap_all #av-burger-menu-ul>li {
        opacity: 1 !important;
    }
    

    Make sure to purge the cache or remove the browser history before checking the page.

    Cheers!
    Ismael

    Hi,

    Is it intended behavior that in the dropdown for the icon fields under “WordPress Media Library,”

    Which dropdown? Looks like you’re using a third-party plugin Media Library Folders. Please contact the plugin authors for additional info about this.

    Since we can’t reproduce the issue on our installations, we recommend reaching out to your hosting provider to inform them about the problem. It’s possible that the issue is related to server configurations.

    Have you tried creating a clone of the site on a different host or platform?

    Best regards,
    Ismael

    in reply to: Lightbox settings #1484280

    Hi,

    Have you tried switching to incognito mode or completely removing the browser history on your phone? Please provide the site URL in the private field so we can check it properly.

    Best regards,
    Ismael

    in reply to: having trouble with google maps api key #1484279

    Hi,

    Thank you for the update. We get this error when we try to validate the map.

    main.js:154 Geocoding Service: This API project is not authorized to use this API. For more information on authentication and Google Maps JavaScript API services please see:

    Please make sure that the Geocoding API is enabled in your Google Console. For more info, please check the links below:

    https://kriesi.at/documentation/enfold/google-map/#enable-services-for-google-api
    https://developers.google.com/maps/documentation/javascript/get-api-key?utm_source=devtools&utm_campaign=stable

    Best regards,
    Ismael

    in reply to: Menu Layout Advice #1484277

    Hi,

    We added the Katalogue element in the page and adjusted the css a bit. It will still require a few styling adjustments, and you have to add the rest of the items.

    View post on imgur.com

    For additional help with customizations, you can contact Codeable.

    https://kriesi.at/contact/customization

    Best regards,
    Ismael

    Hi,

    Thank you for the screenshots.

    Yes, you can try removing the selector “.avia_mobile” selector and set the background-size property to contain.

    @media only screen and (max-width: 1366px) {
      /* Add your Mobile Styles here */
      .avia-full-stretch, .avia-bg-style-fixed  {
          background-attachment: scroll !important;
          background-size: contain !important;
      }
    }
    

    We would like to check the site but it is currently inaccessible on our end. Do you have a staging version of the site without cloudflare?

    Best regards,
    Ismael

    in reply to: Hiding Image on Mobile not working #1484275

    Hi,

    Thank you for the screenshot.

    We can’t reproduce the issue on our end — see the screenshot below. Have you tried purging the cache or switching to incognito mode?

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: Timeline with bugs in smaller viewports? #1484274

    Hey slikslok,

    Thank you for the inquiry.

    You can set the display property to block, but the placement of the date would be incorrect. If you really need the date to display on mobile view, we recommend changing the Styling > General Styling > Milestone Placement to Left or Right, instead of Alternate.

    Best regards,
    Ismael

    in reply to: Adjust field choice in blog post grid view element #1484273

    Hi,

    It’s possible to create custom builder elements or shortcodes in the child theme, but you’ll need to implement them on your own because this is beyond the scope of support. You can find more information in the documentation below:

    https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb

    You can use the enfold/config-templatebuilder/avia-shortcodes/blog element as a reference or starting point.

    Best regards,
    Ismael

    in reply to: Image, Gallery like This #1484272

    Hi,

    Great! Let us know if you have more questions. Have a nice day.

    Best regards,
    Ismael

Viewing 30 posts - 271 through 300 (of 65,998 total)