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Viewing 30 posts - 1 through 30 (of 67,565 total)
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  • in reply to: limit headline rotator cycles #1496853

    Hey laptophobo,

    Thank you for the inquiry.

    This is possible, but you may need to directly modify the themes/enfold/config-templatebuilder/avia-shortcodes/headline_rotator/headline_rotator.js file. Unfortunately, this type of request is beyond the scope of support.

    Best regards,
    Ismael

    in reply to: Remove excessive space #1496852

    Hi,

    We adjusted the modifications. The first row of the masonry gallery should now be clickable on both desktop and mobile view. The 3-column section should not be covering the masonry gallery on smaller screens. Please make sure to purge the cache before checking.

    Best regards,
    Ismael

    in reply to: Images not aligned. #1496851

    Hi,

    Thank you for the inquiry.

    Please add this css code to adjust the width of the images on mobile view.

    @media (max-width: 768px) {
      .avia-image-container.avia-align-center .avia-image-container-inner {
        width: 100%;
      }
    
      .avia-image-container .avia-image-overlay-wrap,
      .avia-image-container .avia_image {
        transition: all 0.7s;
        width: 100%;
      }
    }

    Let us know the result.

    Best regards,
    Ismael

    in reply to: Theme-Update, Dynamic Content and Custom Templates #1496850

    Hey Levi Gahl,

    Thank you for the inquiry.

    The custom templates don’t support repeater fields at the moment. There is no option to assign a custom layout to an archive page, but you could create a custom page for a specific archive page and do a 301 redirect manually or with the help of a plugin.

    Unfortunately, we won’t be able to help you trace back modifications that have been done in the parent theme. These modifications should have been done in the child theme. You’ll need to take note or create a record of the modified files, upload the latest version of the theme, then add the modifications back. We recommend doing all modifications in the child theme in the future.

    Best regards,
    Ismael

    in reply to: Schriftgröße ändern mit Media Query #1496849

    Hi,

    Thank you for the update.

    Did you add this css code? This overrides the default style of the h2 heading.

    #top h2 {
        font-size: 24px;
    }
    

    You can also adjust the style of the headings in the Enfold > Advanced Styling panel.

    Best regards,
    Ismael

    in reply to: Icons circle use images instead #1496848

    Hey Stretchspot,

    Thank you for the inquiry.

    Did you apply the “my-icon-circle” as ID in the Advanced > Developer Settings > Custom ID Attribute field? Please check the screenshot below.

    View post on imgur.com

    Let us know the result.

    Best regards,
    Ismael

    in reply to: Unable to edit page #1496846

    Hi,

    Thank you for the update.

    The site contains an older version of the theme, 6.0.8. You need to download the latest version (7.1.4) of the theme from your Themeforest account and update manually via FTP. Please check the documentation below for more information.

    https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    in reply to: Enfold and The Events Calendar files #1496823

    Hey waveseven,

    Thank you for the inquiry.

    To override it in the child theme, use the tribe_events_template filter with a higher priority that checks the child theme directory first. Add this in the child theme’s functions.php:

    add_filter( 'tribe_events_template', 'avf_events_template_paths_mod', 20, 2 );
    
    function avf_events_template_paths_mod( $file, $template )
    {
        $redirect = array( 'default-template.php', 'single-event.php', 'pro/map.php' );
    
        if( in_array( $template, $redirect ) )
        {
            $child_file = get_stylesheet_directory() . '/config-events-calendar/views/' . $template;
    
            if( file_exists( $child_file ) )
            {
                $file = $child_file;
            }
        }
    
        return $file;
    }
    

    Then place your modified template at:

    enfold-child/config-events-calendar/views/single-event.php
    

    Copy the original from enfold/config-events-calendar/views/single-event.php as your starting point.

    Best regards,
    Ismael

    in reply to: layout dissappears after preview #1496822

    Hi,

    Thank you for the update.

    We also modified the themes/enfold/config-wordpress-seo/config.php file and added the same fix as in the themes/enfold/config-rank-math/config.php file. The warning is no longer appearing in the dashboard.

    Best regards,
    Ismael

    Hi,

    You can just continue using the filter to prevent force clearing of cache. This should not cause problems with future updates. This can be done manually in the plugin options or in their own settings.

    Best regards,
    Ismael

    in reply to: Remove excessive space #1496820

    Hi!

    We added the css code again and it seems to be working as expected. Please note that the changes here are only applied on mobile view and should not affect the desktop view.

    https://kriesi.at/support/topic/remove-excessive-space/#post-1496694

    Please make sure to purge the cache before checking.

    Cheers!
    Ismael

    in reply to: articles archive links in sidebar not working #1496819

    Hi,

    Thank you for the update.

    We’re not entirely sure what could be causing this when the plugin is activated, but we would suggest checking Rank Math’s settings under Titles & Meta > Posts and make sure the category and archive base slugs don’t overlap with your WordPress permalink structure. After adjusting, go to Settings > Permalinks and save again to flush the rewrite rules.

    https://rankmath.com/kb/titles-and-meta/

    If that doesn’t resolve it, we recommend reaching out to the Rank Math support team directly, as this is outside the scope of what we can troubleshoot on our end. For more details, please refer to the Rank Math documentation.

    https://rankmath.com/kb/

    Best regards,
    Ismael

    in reply to: Schriftgröße ändern mit Media Query #1496818

    Hey kuhnler,

    Thank you for the inquiry.

    It is possible to set different font sizes on different screen sizes by adjusting Styling > Font Sizes > Heading Font Sizes. Click the screen breakpoint icons to specify different font size values for each screen size. The screenshot below should help.

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: Youtube Video and Slide Show full width have a problem #1496817

    Hey Biggy,

    Thank you for the inquiry.

    We couldn’t reproduce the issue on our end. Would you mind providing a link to a test page so we can check the issue? A screenshot would also help. Did you enable the Enfold > Privacy & Cookies > Cookie Handling > Enable Cookie Consent Messages?

    Best regards,
    Ismael

    Hi,

    Glad to know this is working! Please feel free to open another thread if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Mega Menu flyout make right sided but mobile issues #1496792

    Hi,

    Looks like you’re using a menu plugin (Max Mega Menu), which is why the default Enfold mobile menu is not displaying correctly. Please disable the plugin, then recheck this again. For additional assistance regarding the menu plugin, please contact the plugin developers.

    Best regards,
    Ismael

    Hi,

    Are you saying that it works fine when the avf_before_force_clear_caches filter is added? Please keep the avf_before_force_clear_caches filter in the functions.php file to prevent the function from executing unintentionally.

    Best regards,
    Ismael

    Hey Enfoldfanatic,

    Thank you for the inquiry.

    You can add an actual slider element for mobile view in place of the default grid for desktop. To toggle the visibility for different screen sizes, edit the element, then go to the Advanced > Responsive > Element Visibility settings. Please check the screenshot below.

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: articles archive links in sidebar not working #1496789

    Hi,

    Thank you for the inquiry.

    This is probably a plugin conflict. Have you tried disabling the plugin temporarily to see if the month archive displays? Then try to activate them one a time, while checking if the issue occurs again.

    Also, try going the to Settings > Permalinks in your WordPress admin and simply click “Save Changes” without changing anything. This flushes the rewrite rules and often fixes archive links redirecting to the homepage.

    Let us know the result.

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    The height of the rows are the same because of this inline style in the html.

    
    <div class="rss_image" style="height:150px;width:150px;">
    

    You have to remove the height and width properties.

    View post on imgur.com

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    You can add this css code to add a bottom margin to the portfolio items.

    #top .grid-sort-container .no_margin.av_one_third.grid-entry {
        width: 30%;
        margin-right: 3%;
        margin-bottom: 3%;
    }

    Make sure to purge the cache before rechecking the page.

    Best regards,
    Ismael

    Hi,

    Are you expecting that a marker “homepage” will display beside the page? It’s not really important as long as the intended home page is actually displaying as the front page. If the marker is not displaying, it’s either a plugin overriding the hooks or filters that the theme or WordPress has set.

    Best regards,
    Ismael

    in reply to: Aktualisieren #1496784

    Hi,

    Thank you for the update.

    If the update process in the dashboard is failing, you can directly download the theme from your Themeforest account, then update the theme by manually uploading the theme files to your server. Please check this documentation for more information.

    https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Let us know how it goes.

    Best regards,
    Ismael

    in reply to: Unable to edit page #1496783

    Hi,

    We get redirected to the following page when we log in using the account and it asking for a 9-digit code. Please check the screenshot below.

    View post on imgur.com

    Best regards,
    Ismael

    Hi,

    We can’t find any layout issue on the page. Would you mind providing a screenshot of the issue? You can use platforms like FreeImage, ImgBB, PostImages or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, ImgBB, PostImages or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    in reply to: layout dissappears after preview #1496781

    Hi,

    Thank you for the update.

    The password for the username is incorrect though. Please check the login credentials or provide another admin account. Where are you seeing the errors?

    Best regards,
    Ismael

    in reply to: layout dissappears after preview #1496755

    Hi,

    Thank you for the login info.

    The debug log is not enabled when we checked the wp-config.php file. Where are you seeing the errors? Please provide the login details for the WordPress dashboard so we can further check the issue.

    Best regards,
    Ismael

    Hi,

    Thank you for clarification.

    This is how the image looks (see private field) when we magnify the page at the maximum level, and we don’t think there’s any way to enlarge it further. You can add a download button somewhere on the page so users can download the image and use default image editors in their operating systems, which should have their own zoom function if they really need to see the image more clearly.

    Use the Button element to create a Download button — check the screenshot below.

    View post on imgur.com

    Let us know if you need more information.

    Best regards,
    Ismael

    in reply to: Mega Menu flyout make right sided but mobile issues #1496753

    Hi,

    Thank you for the update.

    Looks like you have selected an Alternate Menu For Mobile now. Does this resolve the issue for you? If you need to modify the mobile menu or sort the items, please check the link in the private field.

    Best regards,
    Ismael

    Hi,

    Thank you for the information.

    Did you add any html tags in the page or in the custom layout? Please make sure that all tags are closed properly or are valid, otherwise they will break the Advanced Layout Builder or cause content after the invalid html tag to get removed. Please review the page and check for invalid html tags. Let us know if the issue persists.

    Best regards,
    Ismael

Viewing 30 posts - 1 through 30 (of 67,565 total)