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Viewing 30 posts - 1 through 30 (of 67,510 total)
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  • in reply to: Calendar not working. (solved) #1496543

    Hi,

    We checked the style.css file and it doesn’t contain the default theme information, so we assume the theme files have been modified. Currently the file has the following code. Please make sure to download 7.1.4, then refrain from modifying the style.css file.

    /*
    Theme Name: Tabijapon
    */
    
    /*
    * PLEASE DO NOT EDIT THIS FILE!
    *
    * This file is only in your themefolder for WordPress to recognize basic theme data like name and version
    * CSS Rules in this file will not be used by the theme.
    * Instead use the custom.css file that is located in your themes /css/ folder to add your styles.
    * You can copy a style rule from any of your css files and paste it in custom.css and
    * it will override the original style. If you just want to add small css snippets you might also
    * want to consider to add it to the designated CSS option field in your themes backend at: Theme Options->General Styling
    */
    
    

    We checked the page and found that the AviaDatepickerTranslation error is gone and the date picker works as well. Did you figure out the issue?

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: layout dissappears after preview #1496542

    Hi,

    For the avia_analytics_js issue, please edit the themes/enfold/config-rank-math/config.php file, look for this code around line 28:

    if( is_null( $screen ) || $screen->post_type == '')
    {
        return;
    }

    Replace it with:

    if( is_null( $screen ) || $screen->post_type == '' || ( $screen->base != 'post' && $screen->base != 'post-new' ) )
    {
        return;
    }
    

    Let us know the result.

    Best regards,
    Ismael

    in reply to: video aspect ratio #1496541

    Hi,

    Sorry about that — we forgot to post the css code. Please try this modification:

    #top .av-video-slide iframe, #top .av-video-slide embed, #top .av-video-slide object, #top .av-video-slide video {
        object-fit: fill;
    }
    

    Best regards,
    Ismael

    in reply to: Dark color sections becoming white #1496540

    Hey valerieh,

    Thank you for the inquiry.

    Do you have any scheduled tasks or cron jobs running on your site? For example, automated backups, cache clearing plugins, optimization plugin or any custom scripts that run on a schedule? Some of these can accidentally strip inline styles or regenerate css files in a way that drops custom color settings from your sections.

    It would also help to know if you’re using any plugin that modifies or minifies css, such as Autoptimize or a similar tool. Disabling file compression temporarily via Enfold > Performance > File Compression can help rule out the theme’s own css merging as a factor.

    Let us know the result.

    Best regards,
    Ismael

    in reply to: Menu adjustment on desktop and mobile #1496539

    Hey bemodesign,

    Thank you for the inquiry.

    For the submenu text color and a few other improvements, try to add this to the Enfold > General Styling > Quick CSS field:

    
    #av-burger-menu-ul .av-submenu-indicator{
        display: none;
    }
    
    #av-burger-menu-ul .sub-menu li a {
        color: #45a5dd !important;
    }
    
    #av-burger-menu-ul .av-width-submenu > a::after {
        content: "›";
        display: inline-block;
        margin-left: 20px;
        transform: rotate(90deg);
        font-size: 0.9em;
    }
    

    Please make sure to purge the cache before testing.

    Let us know the result.

    Best regards,
    Ismael

    in reply to: Calendar not working. (solved) #1496523

    Hi,

    Thank you for the update.

    Looks like you’ve overwritten the parent theme and it is no longer up to date. Please make sure to download the latest version of the theme, 7.1.4. Replace the current parent theme, then make sure to do all your modifications in the child theme, not directly in the parent theme. Unfortunately, we can’t help you trace the modifications made in the parent theme. We recommend hiring a freelance developer or contacting the previous developer who made the modifications.

    Best regards,
    Ismael

    Hi,

    The fix was included in the latest version of the theme, 7.1.4. Please make sure to upgrade the theme if you haven’t done so. Let us know if the issue persists.

    https://kriesi.at/documentation/enfold/changelog/

    Best regards,
    Ismael

    in reply to: PHP Notices with Enfold 7.1.4 on WordPress 6.9.4 #1496520

    Hi,

    Great! Glad to know that the issues have been resolved. Please don’t hesitate to open another thread if you encounter any more issues or have further questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: video aspect ratio #1496519

    Hi,

    Thank you for the update.

    Adding this css code should help get rid of the gris bar, but it will distort the image a bit. Based on our checks, the distortion is not really visible. Please make sure to purge the cache before checking.

    #top .av-video-slide iframe, #top .av-video-slide embed, #top .av-video-slide object, #top .av-video-slide video {
        object-fit: fill;
    }

    Best regards,
    Ismael

    in reply to: Calendar not working. (solved) #1496518

    Hi,

    Thank you for the update.

    We can see the following error in the console, which might be why the calendar picker is not displaying. Did you recently install any plugins? Please provide the login details in the private field so we can check the issue.

    Uncaught ReferenceError: AviaDatepickerTranslation is not defined
        at HTMLDocument.<anonymous> (data:text/javascript;base64,\)
        at essentiels/:3:8411
    

    Best regards,
    Ismael

    in reply to: layout dissappears after preview #1496517

    Hi,

    Thank you for the feedback.

    Have you tried replacing the whole enfold/config-templatebuilder/avia-template-builder/php/class-save-buildertemplate.php file as described in the following thread?

    https://kriesi.at/support/topic/not-registered-dependencies-for-enfold-css-and-js/#post-1495805

    Make sure to use this hook:

    https://kriesi.at/support/topic/not-registered-dependencies-for-enfold-css-and-js/#post-1495556

    Let us know the result.

    Best regards,
    Ismael

    in reply to: layout dissappears after preview #1496494
    in reply to: video aspect ratio #1496493

    Hey Munford,

    Thank you for the inquiry.

    For the gray bands issue, this is happening because the mp4 and webm versions of your video have different dimensions and aspect ratios. The slider is picking up on the size difference and displaying gray bars to fill the gap.

    To fix this, you have two options:

    1. Resize the mp4 video to match the exact dimensions of the webm version before uploading it.
    2. Simply use the same webm video from your front page on the festival-2026 page, since they are the same video.

    Option 2 is the quickest fix if both pages are using the same content.

    Regarding the mobile video not loading on the layer slider, this is likely related to the same issue. Once the mp4 and webm versions are consistent in size and format, the mobile video should load correctly as well.

    Let us know if the issue persists.

    Best regards,
    Ismael

    in reply to: PHP Notices with Enfold 7.1.4 on WordPress 6.9.4 #1496492

    Hi!

    Thank you for the update.

    The code should fix the deps issue with avia-layout and avia-shortcodes — make sure to add this hook in the functions.php file. Regarding the Real Media plugin, try to set the Enfold > Enfold > Disable Features > Self Hosted Videos And Audio Features (WP-Mediaelement Scripts) to Always load media features (default behavior).

    Let us know the result.

    Best regards,
    Ismael

    in reply to: Issue with Blog Search Feature #1496491

    Hey khickman,

    Thank you for the inquiry.

    The search element in Enfold should display results directly below the search field without redirecting to a separate page. When you press enter or click the search icon, it should redirect to the search results page and show the results without any 403 errors.

    The 403 error probably indicates a server permissions issue or a conflict with your server configuration. We recommend reaching out to your hosting provider and ask them to check for any server-side restrictions or security rules that might be blocking the search requests. Mention that you’re getting a 403 Forbidden error when submitting search queries.

    Also check if you’ve made any recent modifications to your search field or added any custom code related to the search functionality. If so, try to temporarily remove those changes to see if the issue resolves. If you’re using any security plugins like Wordfence or iThemes Security, try temporarily disabling them to see if they’re blocking the search requests.

    Let us know the result.

    Best regards,
    Ismael

    in reply to: Account Still Not Deleted #1496490

    Hi jfrainee,

    Thank you for the inquiry.

    Account deletion requests need to be verified against your purchase information. Please provide the email address and purchase code used to register the account in the private field so we can check it against the purchase attached to your account. We will proceed with the deletion once the information is verified.

    Best regards,
    Ismael

    in reply to: Position of widget in header #1496489

    Hi,

    Thank you for the update.

    This css code should help:

    #top #header_meta .phone-info {
        position: absolute;
        right: 50px;
        top: 80px;
    }

    Result:

    BKAvFTb.md.png

    Best regards,
    Ismael

    in reply to: Help with contact form Separator Headline Elements #1496488

    Hi mjrielly,

    Thank you for the inquiry.

    The issue is that the form element are being affected by the css modification we applied to keep the form fields in a single row. To fix this, apply a custom css class name to the Contact Form element with the single row, then adjust the css rule accordingly.

    https://kriesi.at/support/topic/looking-for-some-styling-help-on-contact-form-with-recaptcha/#post-1496464

    Let us know if that resolves it.

    Best regards,
    Ismael

    Hi,

    Thank you for the feedback.

    Try to replace the modification with the following code:

    
    .avia_recaptcha_v3 fieldset {
        display: flex;
        flex-wrap: nowrap;
        align-items: flex-start;
        flex-direction: row;
    }
    
    .avia_recaptcha_v3 .form_element {
        flex: 0 0 calc(33.333% - 10px);
        margin-right: 15px;
    }
    
    .avia_recaptcha_v3 .av-recaptcha-area {
        position: absolute;
        bottom: -80px;
        left: 0;
        width: 100%;
    }
    
    .avia_recaptcha_v3 .av-google-badge-message {
        display: none;
    }
    

    Make sure to purge the cache before testing.

    BKAobSf.md.png

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    You can use the following css to hide the badge message and force all the form elements including the submit button into the same row:

    
    .avia_recaptcha_v3 .av-recaptcha-area,
    .avia_recaptcha_v3 .av-google-badge-message {
        display: none;
    }
    
    .avia_recaptcha_v3 .form_element {
        display: inline-block;
        width: auto;
        vertical-align: top;
    }
    

    Add this to Enfold > General Styling > Quick CSS. Please make sure to purge the cache before testing.

    Let us know the result.

    Best regards,
    Ismael

    in reply to: PHP Notices with Enfold 7.1.4 on WordPress 6.9.4 #1496455

    Hey Philipp Nepraunig,

    Thank you for the inquiry.

    We are aware of the issue, and a fix will be included in the next patch. In the meantime, you can add the code provided in the following thread to the functions.php file:

    https://kriesi.at/support/topic/not-registered-dependencies-for-enfold-css-and-js/#post-1495467

    Let us know the result.

    Best regards,
    Ismael

    in reply to: space above sticky mobile header #1496454

    Hi,

    Thank you for the inquiry.

    We couldn’t reproduce the issue when we checked the site on a mobile emulator. The mobile menu is correctly visible, overlaying above the content. Which browser are you using?

    B2aOU4R.md.png

    Best regards,
    Ismael

    in reply to: Position of widget in header #1496453

    Hey mattb1169,

    Thank you for the inquiry.

    We are not seeing the widget in the header, only the submenu on the top header. Did you remove the header widget? Please add it again so we can inspect the elements properly.

    Best regards,
    Ismael

    in reply to: Calendar not working. (solved) #1496452

    Hey koomo,

    Thank you for the info.

    We took a look at the private link you shared. It looks like your site is running a very outdated version of the Enfold theme (5.6), and the current version is 7.1.4. This is likely causing the calendar issue, as a lot has changed between those versions.

    We recommend updating the theme first before troubleshooting further. Please follow the steps in the docs below:

    https://kriesi.at/documentation/enfold/theme-update/

    Also, please make sure to back up your site before updating, just to be safe. Once the update is done, clear your cache and check if the calendar is working again.

    Let us know the result.

    Best regards,
    Ismael

    in reply to: Why are my test pages appearing in Google? #1496451

    Hi,

    Thank you for the update.

    To handle all those URL patterns, you can add the following to your child theme’s functions.php. This covers both cases — empty query results and valid archive/query pages that you don’t want accessible:

    
    add_action( 'template_redirect', function() {
        if (
            ( is_author() || is_attachment() || is_post_type_archive() || is_tax() || is_category() || is_tag() ) &&
            ! have_posts()
        ) {
            global $wp_query;
            $wp_query->set_404();
            status_header( 404 );
            nocache_headers();
            include( get_404_template() );
            exit;
        }
    } );
    

    This will redirect all the content listing URLs, category URLs and feed endpoints you listed to your custom 404 page. It covers author, attachment, post type archive, taxonomy, category and tag routes.

    Let us know how it goes.

    Best regards,
    Ismael

    Hey jb84,

    Thank you for the update.

    Glad to know the issue is resolved. Regarding your question about admin-ajax.php returning 0 — yes, a response of 0 from admin-ajax.php is actually normal in WordPress when the ajax action completes without ereturning a value. It just means the request was processed and there’s nothing to return. You don’t need to worry about it.

    To avoid the Quick CSS issue in the future, make sure every opening curly brace in your css has a matching closing brace before saving.

    Please feel free to open a new thread if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: FIXED: side by side portfolio gap #1496428

    Hey Munford,

    Thank you for the inquiry.

    The code you found is too general and will likely affect other elements on the page, not just the portfolio grid.

    A cleaner approach is to add a custom css class to your portfolio element and target that instead. You can do this by opening the portfolio element in the layout builder, go to the “Advanced” tab and add a custom class name there (e.g., av-music-portfolio). Then add your spacing rule to Enfold > General Styling > Quick CSS:

    
    #top .av-music-portfolio .isotope-item {
        margin-bottom: 20px;
    }
    

    This way the rule only applies to that specific portfolio and nothing else on the site.

    For more details on adding custom css classes in Enfold, please refer to the documentation:

    https://kriesi.at/documentation/enfold/add-custom-css/

    Let us know if the issue persists.

    Best regards,
    Ismael

    Hey mjrielly,

    Thank you for the inquiry.

    Did you set all fields’ Form Element Width to 1/3? Enabling security captcha will always push the submit button beneath it, but we might be able to modify it with css. Please provide the site URL in the private field so we can check the issue properly.

    Best regards,
    Ismael

    Hey JannyPolak,

    Thank you for the inquiry.

    Looks like the Advanced Styling settings may be getting overridden by another css rule, or the styles may be cached. Before anything else, please try to disable the Enfold > Performance > File Compression settings, save, and purge your cache, then check again.

    If the styling still doesn’t apply, you can force the font and text-transform for the main nav links with this custom css added on the Enfold > General Styling > Quick CSS field:

    
    #top .av-main-nav > li > a > .avia-menu-text {
        font-family: 'Josefin Sans', sans-serif;
        font-size: 30px;
        font-weight: 400;
        text-transform: uppercase;
    }
    

    Make sure Josefin Sans is loaded on your site. If you’re using it via Enfold > Advanced Styling, it should already be enqueued. If not, you may need to select it under Enfold > General Styling > Fonts.

    Please make sure to purge the cache before testing.

    Let us know if the issue persists.

    Best regards,
    Ismael

    Hey JannyPolak,

    Thank you for the inquiry.

    The text not being full-width is expected behavior. Even with a stretched layout, the content inside sections is constrained by the container width. You can increase this by going to Enfold > General Layout > Dimensions > Maximum Container Width. The default is 1310px — try increasing this value to allow more content width.

    Let us know the result.

    Best regards,
    Ismael

Viewing 30 posts - 1 through 30 (of 67,510 total)