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I was experiencing the same issue with comments element not working in ALB and commenting out the code you suggested worked. Thank you!
Hi @jamesgeiger and Jordan Shannon,
I had the same issue. I’ve been troubleshooting and noticed that when I uncheck “Mute Video Player,” that’s when it won’t auto start — even though “Disable Autoplay” is also unchecked. Jordan, you’re right — in Chrome and even Firefox it works fine, but in Safari, it won’t autoplay. In digging further into preferences in Safari, here’s the issue: Preferences > Websites > Auto-Play, be sure it’s set to “Allow All Auto-Play” in lower right rather than “Stop Media with Sound.” So, if it’s not working within any given browser, check preference settings.
Hope that helps!
Wow — thank you so much for your help on this. In testing the masonry gallery though, I’ve noticed that I lost the captions/descriptions now that previously showed up in the lightbox. Can that be restored?
Thanks for the quick response Nikko. So, are you saying this is an issue with hosting permissions of some sort rather than Enfold? To be honest, the stackoverflow solution doesn’t make a whole lot of sense.
Appreciate that Waveshaper! I’ve actually just started using WP Forms as it’s much easier than Contact Forms 7 (been there before). It allows the Google reCAPTCHA as well.
Hi Enfold,
Just checking in on this thread to see if there will be any updates to make incorporating Google Recaptcha possible for the Enfold contact form. As it is, the current equation captcha is compromised in that bots can solve the equation. Love the theme — thanks!
Great thread! This all worked great, but the sticky element still tucks behind some content such as the Masonry Gallery even when using a-index: 999999!important;. Please see link provided.
Hi Ismael,
Again, sorry for the delayed response as no email notification came through. Avada was the theme we moved from, so are you asking if Avada files were deleted and thus the data-v_icon attribute? Do I need to restore something? Thank you!
Hi Andy,
Sorry for the slow response – didn’t see any reply come through email as requested. Anyhow, I had tried disabling the plug ins prior to contacting you and the team. I also tried it again today. Still doesn’t appear. I’m providing login information privately. You have permission to deactivate plugins.
We were able to figure out issue #2. It was a cache issue and clearing cache resolved it. Still need help on #1 with the mobile menu icon.
Thanks Josue. They are still showing true and false. Even the test you did showed that. Any other thoughts?
Hi, we’ve tested and still receiving “true” instead of “yes.” It’s a minor issue, but one we’d like to fix. Here’s what I received:
Please mail me this month’s FREE PFL booklet.: no
I would like information about the orphanages that Principles for Living serves.: true
Please send me information about the pastor training in Kenya and Liberia.: no
Other (please tell us below): noThanks again for your help!
I also noticed that on the form: I can’t always select every radio button that I’d like. Please try to select all buttons and see if it works for you (I’m using Safari): http://www.principlesforliving.org/contact/
Hi, I did incorporate that code. It does say “no” where it used to say “false,” but the “true” areas still say true. Also, in testing, I noticed that some checkboxes I selected said “false” which was probably an issue before we revised this code. Is that a bug?
Thanks for your insight!
Hi Rikard,
Thanks for your response. Could you tell me what a media query is? Are you saying have an invisible image and just assign a font size to that image line of code?
Still have one longer word “Communications” that is getting cut off on the right on a smartphone. Thoughts?
“none” was just ugly and “sub pixel-antialiased” took it back to the way it was. I’ll stick with “antialiased” as that at least got it better. Thanks for your help!
Thanks for your response Elliott! I wasn’t sure if this was something Enfold enacted or not, so appreciate you clarifying.
That did help. It’s closer to what I’m seeing on Firefox. Any way to bring it a notch closer? In other words, is there a term other than antialiased that might get us even closer? If not, I think I can live with this.
Appreciate it!
Hi Yigit. Thanks for your response. The font weight css would seem to be a solution, but since the fonts are doubling up, it’s simply doubling up a 300 weight font and still making it bold. Since posting this, I discovered that it’s happening only in Safari and looks fine in Firefox. Let me know if there’s a way I can attach screen shots and I’ll send those to you so you can see what I’m seeing.
I updated the theme today and the video now works. In fact, other issues we had cleared up. I hadn’t received any update notices on my dashboard, so I’m guessing I just need to check every once in awhile on your site. Also, I didn’t need to implement the video shortcode in this case it looks like. Thanks so much – you guys are always awesome!!!
