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  • Hi,

    The error has been resolved, you may close this thread.

    Hi Rikard,

    I’ve managed to fix the error, thanks very much but you can now close the post.

    Hi Jordan,

    That’s not a feasible option for us, as we’ve invested a lot of time, effort and finance into getting this site up and functional. Doing a fresh install does pose a risk of removing or altering our current work in a way which we cannot know how much we will lose, in other words, there is a risk of losing what we’ve done by doing a fresh install, regardless if we take a backup and restore.

    The error does seem to be internal – from Enfolds side, which you can clearly see from the error code. What’s more frustrating is that I’ve included the login details to our back-end and the FTP, but you didn’t even bother to have a look at it, which is definitely not value or something we’d expect from a global premium theme like Enfold.

    Hi Jordan,

    I have thought about it, but the current active plugins are really important and we use them through our website. Its not something we can change plus they are popular ones and update to date.

    Would this not have something to do with the Avia-Shortcuts and Revolution Slideshow as we do have it installed and use it primarily as one of our media elements.

    Please help, in the past we have encountered Plugins that have hindered the sites ability to function but they were out of date and we deleted them.

Viewing 4 posts - 1 through 4 (of 4 total)