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Hi,
Danke, dass Du uns kontaktierst.
Jede Domain erfordert eine eigene Lizenz, d.h. wenn Du planst das Theme auf mehr als einer Domain zu installieren, erfordert dies den Kauf einer Lizenz für jede Domain.
Die meisten Agenturen kaufen eine reguläre Lizenz für Ihren Kunden und geben Ihnen den “Purchase Code”, so dass Sie sich in unserem Support Forum registrieren können – https://kriesi.at/support/register/. Dann können Sie bei Fragen oder Problemen direkt einen Thread eröffnen.
Du kannst Ihnen dann auch den ThemeForest username and API key geben, um automatische Updates für das Theme über das WordPress Dashboard zu erhalten (http://kriesi.at/documentation/enfold/updating-your-theme-files/).
Ich hoffe, diese Info hilft Dir weiter. Gerne stehen wir für weitere Fragen zur Verfügung.
LG aus Wien
GünterHi,
Thanks for pointing out the examples. That was very helpful.
I could narrow down the problem but it needs some deeper investigation what really causes the problem and how to avoid it and/or repair it when it occurs (on already existing pages).
Best regards,
GünterAugust 7, 2017 at 11:58 am in reply to: Can I link pictures in Horizontal gallery to specific portfolio? #835318Hi,
As the next release will take longer, I provide you a temporary fix:
In File enfold\config-templatebuilder\avia-shortcodes\av-helper-masonry.php:
Around line 508 you find:
$custom_link = get_post_meta( $id ,'_portfolio_custom_link', true) != "" ? get_post_meta( $id ,'_portfolio_custom_link_url', true) : false; if($custom_link) $this->loop[$key]['url'] = $custom_link;
Replace this with:
$custom_link = get_post_meta( $id ,'_portfolio_custom_link', true) != "" ? get_post_meta( $id ,'_portfolio_custom_link_url', true) : false; if( ! empty( $this->atts['container_links'] ) ) $custom_link = ''; if($custom_link) $this->loop[$key]['url'] = $custom_link;
Around line 516:
$custom_url = get_post_meta( $id, 'av-custom-link', true );
Replace this with:
$custom_url = get_post_meta( $id, 'av-custom-link', true ); if( ! empty( $this->atts['container_links'] ) ) $custom_url = '';
This will ignore the custom links if lightbox is active and uses the link, if deactivated.
Let us know, if this solves your problem.
Best regards,
GünterAugust 7, 2017 at 11:21 am in reply to: Tab Section height doesn't allow for accordions/expanding elements #835296Hi,
Strange – it works on my local install (Enfold 4.1.2, WP 4.8.1).
Please update to the latest version of Enfold.
Try to clear server cache if you are using a caching plugin
Try to clear browser cache and reload the page.
Try to deactivate all plugins and reactivate one by one and check – might be a plugin conflict.If this does not help, please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
Günter- This reply was modified 7 years, 3 months ago by Günter.
August 7, 2017 at 10:59 am in reply to: Beiträge (Posts) erscheinen nicht mehr – WP hängt sich auf #835293Hey newyork-manhattan,
Danke dass Du unser Theme verwendest.
Klingt nach einem PHP Memory Problem.
Versuche einmal das WP Memory Limit auf 128M zu setzen, besser wäre noch 256M.
Folge dazu den Anweisungen (nimm WP_MAX_MEMORY_LIMIT für das Backend):
https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
Unter Umständen musst Du auch Deinen Hoster kontaktieren, um das Limit hinaufsetzen zu können.
Best regards,
GünterHi,
Sorry for the late reply.
As far as I see, this problem should have been fixed with the next update of Enfold.
As a temporary fix you have to update core file config-templatebuilder\avia-shortcodes\tab_section.php
Around line 451 you find the code:
$tab_link = AviaHelper::save_string($tab_title,'-');
Replace this line with:
$tab_link = AviaHelper::save_string($tab_title,'-') . '-1';
This should fix the problem – please let us know.
Best regards,
GünterAugust 6, 2017 at 11:15 am in reply to: Tab Section height doesn't allow for accordions/expanding elements #834999Hi,
Thank you for your patience.
The bug should be fixed with the next update. Meanwhile you have to change a few lines in enfold\js\shortcodes.js:
1) around line 2955 you find function set_slide_height.
Look for
inner_content.height(old_height); inner_content.height(height);
and replace by
container.find('.av-tab-section-outer-container').css('max-height', height + add_height + 100); inner_content.height(old_height); inner_content.height(height);
2) Around line 3020 you find function $.avia_utilities.preload
Look for
win.on('debouncedresize', set_slide_height);
Replac this line by
win.on('debouncedresize av-height-change', set_slide_height);
If you have problems modifying the file please give us FTP access and a temporary WP admin access and we will help you.
Best regards,
Günter- This reply was modified 7 years, 3 months ago by Günter.
Hey therzig,
Danke für diese Info. Ich werde diese an Kriesi weiterleiten.
Im Moment kann ich dazu leider noch nichts sagen.
Bitte antworte kurz darauf, damit das topic wieder in die Liste der offenen topics kommt.
LG aus Wien
GünterHi,
Mit CSS lässt sich das nicht machen – HTML Struktur erlaubt es nicht.
Ich nehme einmal an, dass Ihr German Market verwendet. Habe es bei mir lokal einmal aktiviert (3.3). Da erscheinen die Terms (2 Zeilen – Terms und Revocation) am unteren Ende über dem Button “Place Binding Order”.
Möglich dass es ein anderes plugin gibt, dass den output verändert.
Versuch einmal alle anderen plugins (ausser WC und German Market) zu deaktivieren und dann einzeln wieder zu aktivieren und schau, was mit dem Text passiert.
Best regards,
GünterHi,
Danke für die Rückmeldung. Tut mir leid, dass es länger gedauert hat, bis wir antworten konnten.
Es handelt sich hierbei um einen bug im Theme CSS. Dieser wird im nächsten update gefixed sein.
Einstweilen bitte in Enfold->General Styling -> Custom CSS einfügen:
@media only screen and (max-width: 767px) { .responsive #top .col2-set .col-1{ display: inline-block; } }
Für Mit deiner Bestellung erklärst du dich mit AGB und Widerrufsbestimmungen einverstanden” folgenden Code und den Wert anpassen:
.form-row.legal.terms.wc-terms-and-conditions { margin-top: 10px !important; }
Best regards,
GünterHi,
WooCommerce 3.0 made huge changes to the product gallery and the logic, it displays product images. We try to be backwards compatible as long as possible, but WooCommerce does not provide any backwards compatibility for the variations any more. This makes it impossible for us to show variation images without reimplementing the complete logic.
As the variations work fine when you use the new product gallery the expense to implement an outgoing and no longer supported feature does not make sense.
Thank you once again for using Enfold. Feel free to come back when you need more assistance.
Best regards,
GünterAugust 3, 2017 at 5:45 pm in reply to: Tab Section height doesn't allow for accordions/expanding elements #833965Hi,
Thank you for using our theme and reporting this bug.
I could reproduce it on my local install and will have a look into it to find a solution.
As soon as I have a fix I will let you know, but give us a little time.
Best regards,
GünterHi,
Thank you very much for using our theme and sorry for the late reply to this issue.
On your page I found 2 problems which will be solved in the next update. Meanwhile please do the following updates:
File enfold\js\shortcodes.js around line 2961 you find the function:
set_tab_titlte_pos = function() { ...... },
Please replace this code by:
set_tab_titlte_pos = function() { // scroll the tabs if there is not enough room to display them all - rtl allign right to left !! var current_tab = container.find('.av-active-tab-title'), viewport = container.width(), left_pos = ( current_tab.position().left * - 1) - (current_tab.outerWidth() / 2) + (viewport / 2); if( ! $('body').hasClass("rtl") ) { if( viewport >= min_width ) { left_pos = 0; } if(left_pos + min_width < viewport) left_pos = (min_width - viewport) * -1; if(left_pos > 0) left_pos = 0; tab_wrap.css('left',left_pos ); } else { var right_pos = 0; if( viewport < min_width ) { if( left_pos + min_width > viewport ) { if( left_pos > 0 ) left_pos = 0; var right_pos = (left_pos + min_width - viewport) * -1; tab_wrap.css('left', 'auto' ); tab_wrap.css('right', right_pos ); } } tab_wrap.css('left', 'auto' ); tab_wrap.css('right', right_pos ); } },
This should fix the problem with the tab section titles.
In file enfold\config-templatebuilder\avia-shortcodes\tab_section.php around line 451 you find the code
$tab_link = AviaHelper::save_string($tab_title,'-');
Replace this line with:
$tab_link = AviaHelper::save_string($tab_title,'-') . '-1';
This should fix the problem with jumping to the top of the page when clicking on a section tab.
If you have problems to update the files please let us know. Give us FTP access and a WP admin account and we can do it for you.
Make sure, you are using the latest version Enfold 4.1.2.
Best regards,
GünterAugust 2, 2017 at 4:46 pm in reply to: Can I link pictures in Horizontal gallery to specific portfolio? #833549Hi,
You are right, to me this seems to be an inconsistent behaviour. When selecting lightbox, all images should be displayed in the lightbox and the custom link should be ignored.
I’ll check with Kriesi, if he really intended this implementation and will come back to you, when I have more information.
Can you wait a few days – if not, i can provide you a temporary fix for the masonry element.
Best regards,
GünterHi,
Enjoy the theme and have a nice day.
Feel free to come back with further questions and/or problems you have. Simply open a new thread.
Best regards,
GünterHi,
Thank you for using our theme.
Sorry for the late reply.
I’m not able to login at your backend, because I’m redirected to a “E-Mail” login.
So I tried to reproduce it on my local install, but was not able to do so.
A plugin conflict may be one of the reason for this issue.
To find which plugin is causing the conflict please follow these steps:1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.We await the results of your plugin compatibility test.
Thanks for your cooperation :)
Best regards,
GünterHi,
Thank’s for coming back.
This bug has been fixed and will be in the next update (4.1.3).
As a temporary fix you have to update core file config-templatebuilder\avia-shortcodes\tab_section.php
Around line 451 you find the code:
$tab_link = AviaHelper::save_string($tab_title,'-');
Replace this line with:
$tab_link = AviaHelper::save_string($tab_title,'-') . '-1';
This should fix the problem – please let us know.
If you do not find this line, please upgrade to 4.1.2.
Sorry for the inconvience.
Best regards,
GünterHi,
Ich habe jetzt einmal im child theme die aktualisierte Datei eingebaut.
Du solltest aber auf 4.1.2 upgraden. Wenn Du das gemacht hast, kann ich Dir dann gerne noch im Child Theme die Datei auf Deutsch umstellen. Es haben sich eine ganze Menge Änderungen mit 4.1 stattgefunden – vor allem im mobile Bereich – wäre sehr zu empfehlen.
Testseite: http://ogv-malmsheim.de/test-countdown/
LG aus Wien
GünterAugust 1, 2017 at 10:01 pm in reply to: Why when I click between different tab sections, the browser may jump to top? #833083Hi,
Sorry for the late reply.
This bug has been fixed and will be in the next update (4.1.3).
As a temporary fix you have to update core file config-templatebuilder\avia-shortcodes\tab_section.php
Around line 451 you find the code:
$tab_link = AviaHelper::save_string($tab_title,'-');
Replace this line with:
$tab_link = AviaHelper::save_string($tab_title,'-') . '-1';
This should fix the problem – please let us know.
Best regards,
GünterHi,
Habe mich mit den Login Daten von oben kurz eingelogged.
Sehe aber in functions.php des child themes keine Eintragungen.
Könntest Du mir bitte FTP Zugriff geben, dann mache ich die notwendigen Änderungen und spiele die geänderte countdown.php und functions.php im Childtheme ein.
Ist der einfachere Weg.
LG
GünterHi,
Tut mir leid für die verspätete Antwort.
Die Lösung von Ismael funktioniert leider nicht.
Das Problem sind die fixen Werte bei den “Separator / Whitespace” Elementen, vor allem die mit 400px.
Die brechen leider das Design.
Sicherer ist es % Werte verwenden (z.B. 30%) oder kleine Werte wie 100px.
Ich hab das Problem einmal auf die ToDo Liste gesetzt für eine Lösung.
Hoffe, dass hilft einmal weiter.
LG,
GünterJuly 31, 2017 at 2:00 pm in reply to: Can I link pictures in Horizontal gallery to specific portfolio? #832125Hi,
I fixed the bug.
If you do not want to wait for the next update you can replace the complete content of file enfold\config-templatebuilder\avia-shortcodes\gallery_horizontal.php
with the content of “RAW Paste Data” in
Make a copy of the original file to have a fallback in case something goes wrong. The link is valid for 1 week.
Check the input fields in the element.
Let us know, if it solves your problem.
Best regards,
GünterHey OrangeMoose,
Thank you for coming back.
I logged into your site but I cannot find the page mentioned above – and the link routes to Page not found.
I also tried to reproduce on a local install – but was not able.
Please check the link and give us a link to the page in the backend please.
Best regards,
GünterJuly 31, 2017 at 10:31 am in reply to: Why is "Product Archive" the tab name and FB Share name for my Shop? #832039Hi,
You can try to add the following code in the functions.php file:
add_filter('document_title_parts','document_title_parts_mod', 10, 1); function document_title_parts_mod($title) { if(is_shop()) { $title['title'] = 'Shop'; } return $title; }
Make sure that the site is using the latest version of the theme, 4.1.2.
Best regards,
Günter- This reply was modified 7 years, 4 months ago by Günter.
Hi,
Thank you for coming back.
Try to change the CSS above with:
.sidebar .widget h3.widgettitle { text-align: center!important; }
Best regards,
GünterJuly 30, 2017 at 1:32 pm in reply to: Can I link pictures in Horizontal gallery to specific portfolio? #831809Hey Jos,
Thank you for using out theme.
You are right, this is a bug. Thank you for reporting.
I will try to fix it and it will be integrated in the next release.
I will let you know, when we have a solution.
Best regards,
GünterHi,
Ja – Du musst es in der Datei enfold\config-templatebuilder\avia-shortcodes\countdown.php Zeile 292 – 298 ausbessern (function.php ist nicht der richtige Ort).
LG
GünterHey Felix-A,
Thank you for using our theme.
Out of the box this is not possible.
- You can create a post for each image, add image and description you want to that post.
- Add a custom link to that post to the image in the media gallery
- In the popup of the masonry gallery element select from “Image Link” “Lightbox link deactivated(uses custom link)”
Hope this will help you.
Best regards,
GünterHey dominiquehurley,
Thank you for coming back.
You can make the WC Shop page as your Frontpage in Enfold -> Theme Options -> Frontpage Settings.
In WooCommerce -> Settings -> Products -> Display -> Shop page display select “Show Categories”.
You also can add images to product categories which will show up.
Hope, this helps you.
Best regards,
Günter -
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