Forum Replies Created

Viewing 30 posts - 1,861 through 1,890 (of 3,695 total)
  • Author
    Posts
  • Hi,

    I could fix the problem with the logoslider.

    Please update file config-templatebuilder\avia-shortcodes\logoslider\logoslider.php

    with https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_4_1/logoslider.php

    Do not forget to make a backup of the original file for a fallback and that you have updated to Enfold 4.4.1.

    Make sure, that you have translated all images with WPML Media Translation you are using in the logoslider (see link in private content).

    Concerning language flags – this must be caused by a plugin – or a WPML problem. Our theme uses standard WPML functions to output the flags:

    config-wpml\config.php line 257 function avia_wpml_language_switch().

    Try to deactivate all non WPML plugins, all caching plugins and check. Then reactivate one plugin after the other.

    Best regards,
    Günter

    Hi,

    Thank you for using Enfold and reporting this – and sorry for the late reply.

    I could locate and reproduce the problem with the missing images.

    It is a WPML problem that breaks the query for the images. We are working on it to find a solution. We will come back as soon we find a solution.

    Best regards,
    Günter

    in reply to: Masonry Gallery – Image title is not displayed #977936

    Hi,

    Thank you for reporting this.

    It should be fixed with the next update.

    Meanwhile you have to update file

    enfold\config-templatebuilder\avia-shortcodes\av-helper-masonry.php

    Please replace the complete file with

    https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_4_1/av-helper-masonry.php

    Make sure to make a copy of the original file to have a fallback and that you are using Enfold 4.4.1.
    Do not forget to clear browser and server cache after the update.

    If you have problem we can do the update for you.

    Best regards,
    Günter

    in reply to: PHP errors in server log #977359

    Hi Rob,

    Rechecking again ftp – the last modify date of the file framework\php\class-framework-widgets.php was 12.June – the error log is from 8.June.
    When did you updated the theme to 4.4.1 (before 8. June or after ?).

    Nevertheless I added a dir check to the file and uploaded the fix again (line 3022):

    
    
    			if( ! is_dir( $this->upload_folders['instagram_dir'] ) )
    			{
    				return;
    			}
    
    

    The file is correctly updated (checked with Apperance -> Editor)

    It seems, that your server is using old version 4.4 of this file.

    Please clear the error log and lets see, if the warnings and errors still occur.

    Maybe your hoster has some cache running and this did not recognise the update of the file ?

    Best regards,
    Günter

    in reply to: PHP errors in server log #976347

    Hi Rob,

    Sorry for the late reply but I’m on holiday this week.

    Strange – I downloaded the file with ftp from your server (see private content). The code is correct in this file – as should be in 4.4.1.

    This is the code in the file that starts at line 3019 (it is a comment line):

    
    			/**
    			 * Now we check that all directories belong to a cache entry
    			 */
    			$cache_dirs = scandir( $this->upload_folders['instagram_dir'] );
    			if( ! is_array( $cache_dirs ) )
    			{
    				/**
    				 * Something went wrong reading directory - folder does not exist, access denied, .....
    				 * There is nothing we can do.
    				 */
    				return;
    			}
    

    I added the comment and the is_array check with 4.4.1.

    What is also a bit strange is the the “Permission denied” message: – upload_folders[‘instagram_dir’] points to the a subdir of standard WP upload directory which should be accessible.

    Best regards,
    Günter

    • This reply was modified 6 years, 5 months ago by Günter.
    in reply to: PHP errors in server log #974733

    Hi,

    I had a look at your source files and error message:

    Please check themes\enfold\framework\php\class-framework-widgets.php line 3020:

    In the source file:

    
    if( ! is_array( $cache_dirs ) )
    

    which I added for 4.4.1 but your error message is:

    
     PHP Warning: array_diff(): Argument #1 is not an array in /nas/content/live/robwiley/wp-content/themes/enfold/framework/php/class-framework-widgets.php on line 3020
    

    which was in a previous version in this line. Now this is in line 3029.

    Did you clear your server caches?

    Best regards,
    Günter

    in reply to: Enfold 4.4.1 issue with multisite installations #973902

    Hi,

    Sorry for the late reply but I’ve been on holiday last week.

    I talked to Kriesi – our servers are running on multisite so this could be a problem with your settings and/or plugins.

    Could you give us admin login credentials so we can check the backend – you can post them in the private content section.

    Best regards,
    Günter

    in reply to: Enfold 4.4.1 issue with multisite installations #970784

    Hi,

    Thank you for using Enfold and reporting this problem and your investigations.

    As a tmporary fix can you try disable all compression settings in Dashboard -> Enfold -> Performance.

    I forwarded it to our devs and they will take a look at it as soon as posible.

    Sorry for the problems.

    Best regards,
    Günter

    in reply to: Links on heading element #970486

    Hey Kevin,

    Thank you for using ou theme and reporting this.

    I put it on our to do list and will try to add it in one of the next releases.

    Enjoy the theme and have a nice day.

    Best regards,
    Günter

    Hey Sophie,

    Thank you for using our theme.

    The text is located in enfold\includes\helper-privacy.php line 280.

    
    $error_message = apply_filters( 'avf_privacy_comment_checkbox_error_message', __( 'Error: You must agree to our privacy policy to comment on this site...' , 'avia_framework' ) );
    

    Actually it should be recognised by translation plugins.

    But you can also use the filter to change it.

    If you need assistance in using the filter let us know.

    Best regards,
    Günter

    in reply to: Review button not responding #969691

    Hi,

    Glad we could help you.

    Feel free to come back when you need more assistance.

    Enjoy the theme and have a nice day.

    Best regards,
    Günter

    in reply to: Performance settings buggy #969681

    Hey digitalprint2222,

    Thank you for using Enfold and reporting this bug.

    We will fix it in the next update.

    Meanwhile please replace enfold\includes\helper-assets.php

    with https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_4_1/helper-assets.php

    Do not forget to make a backup of the original file for a fallback – and clear server and browser caches.

    If you have problems updating the file let us know and we can do it for you.

    Best regards,
    Günter

    in reply to: Disable google font loading via google #969672

    Hi,

    Nein.

    Wenn Du in functions.php des Child Themes (oder des Hauptthemes, wenn Du kein Child Theme verwendest) am Ende das folgende einfügst (z.B. über Dashboard -> Appearance > Editor):

    
    add_filter( 'avf_output_google_webfonts_script', 'my_output_google_webfonts_script', 10, 1 );
    
    function my_output_google_webfonts_script( $activate )
    {
    	return false;
    }
    

    dann ist sichergestellt, dass der Google js nie geladen wird, auch falls Du versehentlich einen Google Font auswählen solltest.

    Best regards,
    Günter

    in reply to: Review button not responding #969641

    Hi,

    You have the following CSS code:

    
    #commentform label {
        right: auto;
    }
    

    Not sure, from where this is coming because of the compressed files.

    This overrides the default setting.

    Add the following to Quick CSS:

    
    #commentform label {
        right: 245px !important;
    }
    

    That moves the text left of the input boxes.

    Best regards,
    Günter

    in reply to: Review button not responding #968767

    Hey noyaholidays,

    Thank you for using enfold and reporting this.

    We will add the fix for the next update.

    Meanwhile in custom.css or Enfold -> General Styling -> Quick CSS field (or when using a child theme: in styles.css of the child theme or Enfold-Child -> General Styling -> Quick CSS field) put the following:

    
    .rtl div #reviews #comments ol.commentlist li .comment-text {
    	margin: 0 50px 0 0 !important;
    }
    
    

    As you are using compression you have to save theme options to force a rebuild of the compressed files.

    Best regards,
    Günter

    in reply to: Mega Menu on Mobile #968706

    Hi,

    Could you create an admin account for us so we can check the backend.

    I tried to reproduce it on my dev install but I could not reproduce it.

    Best regards,
    Günter

    Hi,


    @Rug3r

    Rechecked it, works fine for me. Can you give us an admin account and a link to the page where you used the shortcode so we can check – put them in private content field?

    As this is not your topic – open a new one so only you and the moderators can see the login credentials.

    Best regards,
    Günter

    in reply to: Disable google font loading via google #968517

    Hi,


    @yoice

    Wenn kein google font ausgewählt wurde, dann wird auch kein google font js vom theme mitgeladen.

    Um ganz sicher zu sein, dass vom Theme aus auch nichts geladen wird, gibt es ein filter (enfold\framework\php\class-style-generator.php function link_google_font() Zeile 482):

    
    if( true != apply_filters( 'avf_output_google_webfonts_script', true ) )
    {
        return '';
    }
    

    LG,
    Günter

    in reply to: CM Tooltip Glossary and Enfold 4.4.1 #967983

    Hey stefanos,

    Thank you for using our theme.

    Actually the hook added by us do nothing.

    Contact the CM plugin author – see also https://kriesi.at/support/topic/cm-tooltip-plugin-not-working-with-avia-builder-anymore/#post-967980

    Best regards,
    Günter

    Hi,

    With Enfold 4.4.1 we added to action hooks in enfold\template-builder.php:

    do_action( ‘ava_before_content_templatebuilder_page’ );
    do_action( ‘ava_after_content_templatebuilder_page’ );

    according to the request by the plugin author.

    Could you contact him to check his solutions with the new hooks please?

    This might solve your poblems.

    Best regards,
    Günter

    in reply to: Theme updated / Instagram broken again #967975

    Hey gb,

    I checked your site.

    If you use our testaccount jamie_fashion on your site it works, if I use your account on my local dev server it works.
    I deleted the widget – still does not work. Also created testpages – no success.

    It seems, that something (your server ?) is blocking the instagram access.

    I added some code to get the return status from instagramm and this is 429 (= too many requests).

    Can you check this with your hoster, if there could something be blocking.

    And also update Enfold to version 4.4.1 please.

    Best regards,
    Günter

    Hi,

    In file enfold\framework\php\class-gmaps.php line line 143 there is a filter:

    apply_filters( ‘avf_load_google_map_api_prohibited’, false );

    returning true does not enqueue the script avia_google_maps_front.js which lazy loads avia_google_maps_api.js.

    Hope this helps you. If you are not familiar with filters, let us know.

    Best regards,
    Günter

    in reply to: loop an advanced layerslider #967903

    Hi,

    Great we could help you.

    Feel free to come back if you have more questions. I will close this topic for now.

    Enjoy the theme.

    Best regards,
    Günter

    Hi,

    Gerne.

    Falls Du weitere Fragen hast oder Hilfe benötigst stehen wir gerne zur Verfügung.

    Viel Freude noch mit dem Theme.

    LG,
    Günter

    Hi,

    Kriesi decided not to integrate this feature in core. I created a plugin you can use:

    https://github.com/KriesiMedia/enfold-library/tree/master/integration%20plugins/Enfold/Privacy%20Addon

    Best regards,
    Günter

    Hi,

    Thank you for using Enfold.

    If you do not need Google Maps, you can manually deactivate it in Enfold option page -> Performance -> Disable Template Builder Elements -> Manually manage loaded elements and disable the element.

    Or delete the folderenfold\config-templatebuilder\avia-shortcodes\google_maps\.

    Best regards,
    Günter

    in reply to: Hauptmenü #967870

    Hi,

    Beim Einkaufswagen sehe ich keine Striche – wenn Du die zwischen den Menüpunkten meinst:

    
    .av_seperator_small_border .av-main-nav > li > a > .avia-menu-text{
    border-left-style: none;
    }
    

    Best regards,
    Günter

    Hi,

    I checked your page. I managed to activate a standard theme so you can access the backend again.

    Your WP version is completly outdated with 4.4. Now we have 4.9.6. We try to keep backwards comp as long as possible but sometimes we need features from later versions.

    Can you please update your WP version. This should fix the problem with “undefined function apply_filters_deprecated” which was added in 4.6. Renaming that function to apply_filters did not help because then I got fatal errors from other function calls.

    Best regards,
    Günter

    Hi,

    Da hat es leider ein Problem mit dem Übersetzungsfile gegeben. Dies wurde in der letzten Version 4.4.1 behoben. Bitte updaten, dann sollte alles wieder passen.

    LG,
    Günter

    in reply to: Thousands of rows in wp_options with autoload = yes #966662

    Hi,

    Thank you for using Enfold.

    av_alb_usage_ is needed when using Performance -> Disabling of template builder elements -> Load only used elements.

    Not sure, why you have so many entries – actually there should be only one for each ALB element.

    You can set it to “no” and check, if it has a negative effect on page loading speed. From functionality it should not make any problems if the options are loaded seperatly when needed.

    Best regards,
    Günter

Viewing 30 posts - 1,861 through 1,890 (of 3,695 total)