Hey!

Please upgrade to Version 4.5 (released today).

Under Main Menu -> General Tab ypu have a new option “Alternate Menu for Mobile” where you can select a menu out of the defined menus.

Best regards,
Günter

Hi,

You are using an old version of Enfold. We released version 4.5 today – can you please upgrade and check again. The problem might be solved.

I checked your instagram account on my dev server and it works.

Best regards,
Günter

Hi,

Cannot reproduce the issue on my server.

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Günter

Hi,

Sorry for the late reply and the problems you have.

Can you please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Please create an admin user and post the login credentials in the “private data” field – and also your instagram account user so we can check.

We experience some weired situations where user accounts work fine on our testservers but not on the client servers and we could not figure out why up to now.

Best regards,
Günter

Hi,

Maybe this could help you when contacting the hoster: https://kriesi.at/support/topic/please-help-issues-with-saving-anything-on-website/#post-1018958

It seems that some firewall setting is blocking the request.

admin-ajax is called from JavaScript sending requests to the server without reloading the page – therefore it does not make much sense calling it directly.

Best regards,
Günter

Hi,

Glad we could help you.

The fix is already merged for the next update 4.5. So you need not do anything when you update to this version.

Adding that fix to the functions.php is not possible. If you have a child theme you can copy the modified file to the child theme shortcodes folder.

If you need further assistance feel free to open a new topic – I will close this one for now.

Enjoy the theme and have a nice day.

Best regards,
Günter

Hi,

Yes – checked and see the problem. But if I switch to 2017 WP theme it shows the same behaviour – so the problem is not Enfold related.

I do not know if this is a life site so I did not mess around with making modifications to your settings.

– First clear all server cache (from both caching plugins) and browser cache
– Deactivate all plugins except WooCommerce

If the problem still occurs, try to change the permalink settings and save them several times and check (this might be a cause).

It is also recommended not to use 2 caching plugins.

I hope this helps you to solve the problem.

Best regards,
Günter

Hi,

Freut mich, dass es eine Lösung gibt.

Du könntest noch probieren – schränkt es auf Einzelproduktseite ein:

add_filter('woocommerce_short_description', 'avia_replace_woocommerce_shortdescription');
function avia_replace_woocommerce_shortdescription($excerpt)
{
    global $post;
	
	if( is_single() )
	{
		if (!$post->post_content) return $excerpt;
		return apply_filters('the_content',$post->post_content);
	}
	
	return $excerpt;
}

Best regards,
Günter

Hey marco_b,

Danke dass Du Enfold verwendest.

Um die doppelte Beschreibung auszublenden, geht mit CSS.

In Quick CSS section unter Enfold > General Styling oder im child theme’s style.css file:

#top.single-product .woocommerce-variation-description{
display: none;
}

Zum Facebook plugin kann ich nichts sagen, da ich es nicht kenne.

Best regards,
Günter

Hey Dave,

There will be a filter in the next version (functions.php):

$condition = apply_filters( 'avf_enqueue_wp_mediaelement', $condition, $options );	

Not sure yet but we might also add an option.

Best regards,
Günter

Hi,

In file enfold/config-templatebuilder/avia-shortcodes/codeblock.php line 258:

add_filter('avia_builder_precompile', array($this, 'code_block_extraction'), 1, 1);

Replace this line with:

add_filter('avia_builder_precompile', array($this, 'code_block_extraction'), 10, 1);

This should fix the problem. I added this fix for the next update.

Best regards,
Günter

Hi,

Thank you for reporting this. I will have a look into it asap and will come back when we have a solution.

Best regards,
Günter

Hi,

Thanks for reporting this.

I am not able to reproduce it on my install. Do you have a staging site where you can reproduce the problem and we can get access to it to check the backend and settings and are allowed to modify settings and plugins ?

Best regards,
Günter

Hi,

Envato has also changed the rules for the old API ( https://forums.envato.com/t/rate-limiting-on-the-legacy-api/188055 ).

We have added a temporary fix for it.

Please replace enfold/framework/php/auto-updates/class-pixelentity-theme-update.php with the updated file

https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_4_1/class-pixelentity-theme-update.php

Do not forget to make a backup of the original file for a fallback and clear server and browser cache.

We are working to switch to the new API asap.

Best regards,
Günter

Hi,

Still not work for me – same as before:

ERRORE: nome utente non valido. È stata persa la password?

Best regards,
Günter