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Viewing 30 posts - 1,711 through 1,740 (of 3,706 total)
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  • in reply to: Fehler beim Update #1024333

    Hi,

    Danke für die Hilfe. Ursache ist WPML. Hab den fix bereits hochgeladen und die Fehlermedldung ist weg:

    enfold/framework/php/class-htmlhelper.php on line 1571

    
    $menu_locations = array_flip( get_nav_menu_locations() );
    

    habe ich ersetzt durch:

    
                            /**
    			 * array_flip does not work because plugins like WPML might return '' or null for value which throws a warning
    			 * 
    			 * $menu_locations = array_flip( get_nav_menu_locations() );
    			 */
    			$menu_locations = array();
    			$temp = get_nav_menu_locations();
    			foreach ( $temp as $loc => $term_id ) 
    			{
    				if( is_numeric( $term_id ) && ( $term_id > 0 ) )
    				{
    					$menu_locations[ $term_id ] = $loc;
    				}
    			}
    

    Sollte im nächsten update drinnen sein.

    Best regards,
    Günter

    in reply to: problem update 4.5 failed #1024325

    Hi,


    @laptophobo

    Your file enfold/includes/admin/register-backend-advanced-styles.php was corrupted again. I uploaded the correct file.

    ——–


    @rogersparks

    Envato changed the download API and restricted the use of the old API for downloads, therefore autoupdates will not work any longer in versions < 4.5. We integrated the new API with personal token in version 4.5 - but you will need to update to this version with ftp once. Please delete (!!!) the folder enfold before uploading the new version. After registering the personal token and adding it to the theme update tab in Enfold options autoupdates should work as before. Best regards, Günter

    in reply to: Fehler beim Update #1023836

    Hi,

    Der Warnung betrifft nur das Befüllen der Selectbox Alternate Menu for Mobile im Tab Main Menu von Enfold Optionpage.

    Warum der aber auftritt, ist mir eigentich nicht klar. Ich würde mit gerne den Inhalt einer Variablen anschauen, die Ursache dieser Fehlermeldung ist. Die Login Daten oben gehen leider nicht – könntest Du diese bitte nochmals prüfen. Zur Sicherheit bitte auch noch FTP Zugang, da ich eine Datei (nur im Backend) modifizieren muss, um den Inhalt der Variablen auszugeben.

    Best regards,
    Günter

    in reply to: Update problems to version 4.5 #1023809

    Hi,

    Envato changed the API completly and the old way is rate limit restricted and will not work any longer. To upgrade to 4.5 you will have to do with FTP, but the next updates should work with the standard method after you entered your Envato Personal Token. Instructions you find in WP Dashboard -> Enfold -> Theme Update tab.

    Best regards,
    Günter

    in reply to: Enfold Instagram Widget #1023808

    Hi,

    Sorry for the late reply.

    1) Yes, it is the parent theme.
    2 + 3) Yes there is an auto update feature, but there had been a change in the Envato Marketplace API that breaks this.

    So you have to download the zip, then with FTP delete (important !!!!) the folder Enfold and upload the new files.

    In WP dashboard go to Enfold Option page and Tab Theme Update. If you enter your Envato personal token there (see instructions) you will recieve information when an update is avaiable.

    Best regards,
    Günter

    in reply to: New personal token is not able to validated #1023279

    Hi,

    I checked your site and could validate the token.

    There seems to be a caching problem – clear server and browser cache several times and reload the page.

    or it might take a little time that Envato allows the token for access.

    Best regards,
    Günter

    in reply to: Envato Token does not work #1023274

    Hi,

    @werbeagentursitekick

    I connected to your site and it works fine for me with my token (I removed it, therefore the empty input field):

    View post on imgur.com

    Might be some caching problem – try to clear browser cache several times and also server cache and reload the page.

    Best regards,
    Günter

    in reply to: Error "Error 404 Page" #1023264

    Hi,


    @goldengate415

    Yes, 4.5 includes a better handling of 404 and 503 in case of enabled maintenance mode.

    Best regards,
    Günter

    in reply to: RTL Problem with mobile #1022734

    Hey kasem-online,

    Thank you for using Enfold.

    I checked your link on laptop with small screen and on android – looks good.

    View post on imgur.com

    Did you solve the problem?

    Best regards,
    Günter

    in reply to: Ajax preview window issues #1022719

    Hey smoothbob,

    Thank you for using Enfold. We try to help as much as possible.

    Changing the behaviour and function of elements might have impact on other elements and stylings and might break the page as a result. It needs lot of testing to ensure it is working on all devices and in all situations.

    This is bejond ths scope of support and is customization.

    Sorry we are not able to help you this time.

    Best regards,
    Günter

    in reply to: Enfold not allowing sites to link properly – Part II #1022708

    Hi,

    View post on imgur.com

    It seems to work fine with lowercase url. I added the 2 urls to a normal page content.

    Best regards,
    Günter

    in reply to: problem update 4.5 failed #1022689

    Hey!

    I checked the file enfold/framework/php/class-framework-widgets.php in 4.4.5 folder and it was corrupted – it ended where the parser reported the error in line 2050.

    I uploaded the correct version of the file in the folder. Can you check please.

    Best regards,
    Günter

    in reply to: Anderes Menü für Mobil #1021570

    Hey!

    Please upgrade to Version 4.5 (released today).

    Under Main Menu -> General Tab ypu have a new option “Alternate Menu for Mobile” where you can select a menu out of the defined menus.

    Best regards,
    Günter

    in reply to: Performance settings buggy #1021557

    Hi,

    I checked it – the fix is included and it works on my dev server.

    Did you clear server cache and browser cache (several times) ?

    If this does not help please create an admin account for us so we can check the backend. You can post that in private content area.

    Best regards,
    Günter

    in reply to: Enfold Instagram Widget #1021500

    Hi,

    You are using an old version of Enfold. We released version 4.5 today – can you please upgrade and check again. The problem might be solved.

    I checked your instagram account on my dev server and it works.

    Best regards,
    Günter

    Hey pagelib,

    Danke dass Du Enfold verwendest.

    Das ist ein Standardverhalten von Enfold und dem Editor, dass die Entertaste Absätze bildet und mehrere “Leerzeilen” hintereinander eliminiert werden.

    Um grössere Abstände zu erhalten müsste man zwischen 2 Textblöcke ein Separator / Whitespace Element einfügen, wo man den Abstand definieren kann.

    LG,
    Günter

    in reply to: Close mobile menu when clicking on same page link #1019576

    Hi,

    Cannot reproduce the issue on my server.

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Günter

    in reply to: Child Theme issue after update #1019552

    Hi,

    Tried to login – but only have a white screen.

    Following this thread I only see one chance: Try to setup your site with a clean Enfold and Enfold child theme and see if this works and your database is not crashed:

    – Deactivate ALL plugins
    – With FTP Rename your Enfold and Enfold child folder to have a backup for fallback
    – Upload a new Enfold theme with FTP (version 4.4.1)
    – Try to activate it and check if it works and you can edit and save pages/posts
    – Upload a new Enfold Child theme
    – Try to activate it and check if it works and you can edit and save pages/posts

    If you are not successfull than it is most likle that the database is crashed.

    – Then you have to activate one plugin after the other and check for a plugin conflict
    – Next you have to add your customizations step by step and always check after each step

    Best regards,
    Günter

    in reply to: Enfold Instagram Widget #1019542

    Hi,

    Sorry for the late reply and the problems you have.

    Can you please post us your login credentials (in the “private data” field), so we can take a look at your backend.
    Please create an admin user and post the login credentials in the “private data” field – and also your instagram account user so we can check.

    We experience some weired situations where user accounts work fine on our testservers but not on the client servers and we could not figure out why up to now.

    Best regards,
    Günter

    in reply to: One product field instead of two #1018971

    Hi,

    Sollte damit gehen (Beschreibungs-Tab):

    
    add_filter('woocommerce_product_tabs', 'avia_remove_description_tab', 98);
    function avia_remove_description_tab($tabs)
    {
        unset($tabs['description']);
        return $tabs;
    }
    

    Best regards,
    Günter

    in reply to: Advanced Layout Editor shows spinning wheel #1018970

    Hi,

    Maybe this could help you when contacting the hoster: https://kriesi.at/support/topic/please-help-issues-with-saving-anything-on-website/#post-1018958

    It seems that some firewall setting is blocking the request.

    admin-ajax is called from JavaScript sending requests to the server without reloading the page – therefore it does not make much sense calling it directly.

    Best regards,
    Günter

    in reply to: Please Help! Issues with saving anything on website! #1018967

    Hi,

    Glad you got the save function to work – and thanks for posting this for our other users.

    function.php issue is for certain an access problem – see my reply above https://kriesi.at/support/topic/please-help-issues-with-saving-anything-on-website/#post-1018492.

    Best regards,
    Günter

    in reply to: Code Block not working with Page Content #1018959

    Hi,

    Glad we could help you.

    The fix is already merged for the next update 4.5. So you need not do anything when you update to this version.

    Adding that fix to the functions.php is not possible. If you have a child theme you can copy the modified file to the child theme shortcodes folder.

    If you need further assistance feel free to open a new topic – I will close this one for now.

    Enjoy the theme and have a nice day.

    Best regards,
    Günter

    in reply to: Please Help! Issues with saving anything on website! #1018956

    Hi,

    Sorry we could not help you in this case.

    It might be that your DB is corrupted somehow. This might help you: https://www.maketecheasier.com/fix-corrupted-wordpress-database-2/.

    Best regards,
    Günter

    in reply to: Please Help! Issues with saving anything on website! #1018503

    Hi,

    Yes – checked and see the problem. But if I switch to 2017 WP theme it shows the same behaviour – so the problem is not Enfold related.

    I do not know if this is a life site so I did not mess around with making modifications to your settings.

    – First clear all server cache (from both caching plugins) and browser cache
    – Deactivate all plugins except WooCommerce

    If the problem still occurs, try to change the permalink settings and save them several times and check (this might be a cause).

    It is also recommended not to use 2 caching plugins.

    I hope this helps you to solve the problem.

    Best regards,
    Günter

    in reply to: Please Help! Issues with saving anything on website! #1018492

    Hi,

    I checked your site and added and updated a page and a product – both worked fine (see private content).

    The file functions.php cannot be updated.

    This is most likely a problem with server roles and access to files. There are FTP users and PHP users and it seems that the PHP user has no rights to modify functions.php.

    Check with your hoster to grant the correct access rights.

    Best regards,
    Günter

    in reply to: One product field instead of two #1018490

    Hi,

    Freut mich, dass es eine Lösung gibt.

    Du könntest noch probieren – schränkt es auf Einzelproduktseite ein:

    
    add_filter('woocommerce_short_description', 'avia_replace_woocommerce_shortdescription');
    function avia_replace_woocommerce_shortdescription($excerpt)
    {
        global $post;
    	
    	if( is_single() )
    	{
    		if (!$post->post_content) return $excerpt;
    		return apply_filters('the_content',$post->post_content);
    	}
    	
    	return $excerpt;
    }
    

    Best regards,
    Günter

    in reply to: "Available options" showing twice in product #1018294

    Hey tankerhq,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    
    
    #top.single-product  .component_selections > p.component_section_title {
        display: none;
    }
    
    

    Best regards,
    Günter

    in reply to: One product field instead of two #1018290

    Hey marco_b,

    Danke dass Du Enfold verwendest.

    Um die doppelte Beschreibung auszublenden, geht mit CSS.

    In Quick CSS section unter Enfold > General Styling oder im child theme’s style.css file:

    
    #top.single-product .woocommerce-variation-description{
    display: none;
    }
    

    Zum Facebook plugin kann ich nichts sagen, da ich es nicht kenne.

    Best regards,
    Günter

    in reply to: kauf #1018285

    Hey barbara,

    Danke für Dein Interesse an Enfold.

    Das Theme wird exklusiv NUR über Themeforest vertrieben und kann daher leider auch nur mit den dort angebotenen Zahlungsmethoden bezahlt werden.
    Ein Direktverkauf ist leider nicht möglich.

    Best regards,
    Günter

Viewing 30 posts - 1,711 through 1,740 (of 3,706 total)