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Viewing 30 posts - 1,621 through 1,650 (of 3,706 total)
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  • February 13, 2019 at 4:20 pm in reply to: Multiple new line formatting #1066513
    Günter

    Hi,


    @guenni007     Thanks for sharing this info.

    Best regards,
    Günter

    February 13, 2019 at 12:38 pm in reply to: Error: Missing Required Parameter card_nonce #1066467
    Günter

    Hi,

    Thanks for reporting this.

    Sounds strange – because Enfold does not hook into any checkout logic – and we did not get any similar bug reports.

    Can you try to reproduce the problem and then try to disable all other not needed plugins and check ?

    Best regards,
    Günter

    February 12, 2019 at 10:45 am in reply to: Multiple new line formatting #1065887
    Günter

    Hi,

    This is a known problem. I already tried to find a solution – but Kriesi and I finally rejected it because it could cause more problems with existing sites and break them.

    Removing the

    <br>

    happens already in js when clicking the save button and not in php – therefore the php filters won’t work.

    Probably the soloution from @guenni007 with

    <br class="noclear">

    is a good workaround.

    At the moment we do not have a stable working solution for that.


    @Guenni007     Thanks for joining :)

    Best regards,
    Günter

    February 11, 2019 at 4:43 pm in reply to: Filtering products not working when using Advanced layout builder on Shop page #1065485
    Günter

    Hi,

    Sorry for the late reply but I got tagged for this topic today for the first time – and I did not find a report about that in our dev. repo before.

    To make it easier for me to reproduce – could you give me a WP admin account for your backend and a link to the page pls so I can have a look?
    Thx in advance.

    Best regards,
    Günter

    February 9, 2019 at 1:35 pm in reply to: Media Library List lacks info #1064930
    Günter

    Hi,

    Thank you for using Enfold.

    I tried to reproduce – but it seems to work fine for me.

    View post on imgur.com

    Can you create an admin account for us and give us a link to the portfolio and steps to reproduce so we can check?

    I can reproduce if I select an already uploaded unattached image – but if I select such an image as featured image for a page in WP Theme 2019 this image is also not attached to the page.

    Best regards,
    Günter

    February 8, 2019 at 1:53 pm in reply to: "Your comment is awaiting moderation" does not appear #1064575
    Günter

    Hi,

    Strange.

    Are the login credentials still valid?
    And can you also give me the link to the page pls?

    Best regards,
    Günter

    February 8, 2019 at 1:49 pm in reply to: Undefined Index – Error #1064573
    Günter

    Hi,

    No hurry – next week is OK.

    Best regards,
    Günter

    February 7, 2019 at 12:00 pm in reply to: Using 'Insert Theme Shortcode' when multiple wysiwyg editors not working #1064051
    Günter

    Hi,

    Thanks for the feedback. Now I can reproduce it.

    I will add this to our dev repo and will try to find a fix asap.

    Best regards,
    Günter

    February 7, 2019 at 11:47 am in reply to: Beitrag duplizieren & neue Seite anlegen verändert das Layout #1064036
    Günter

    Hi,

    Tut mir leid, dass da einiges nicht funktioniert hat. Ismael hat mich erst heute verständigt.

    Ich komme momentan nicht mehr auf Deine Seite.

    Kannst Du mir bitte einen WP admin account einrichten?

    Hast Du schon versucht alle plugins zu deaktivieren?

    LG,
    Günter

    February 6, 2019 at 7:00 pm in reply to: Cannot find layout builder option #1063723
    Günter

    Hey Alexander,

    Try to use the filter avf_alb_supported_post_types ( Avia_Builder()->get_supported_post_types() ) and add your post types to the array.

    Best regards,
    Günter

    February 6, 2019 at 6:46 pm in reply to: Open DIVS destroying custom page functionality, Footer broken. #1063717
    Günter

    Hey Anthony,

    Thank you for using Enfold.

    You are using a lot of plugins and a map element that is not Enfold standard.

    The only chance to find out what breaks the layout is by trying:

    – Remove all custom code you made to Enfold core files
    – Remove all non Enfold ALB elements
    – Start building the page element be element and check stucture after each element
    – It might also be necessary to deactivate plugins also and check, then reactivate one after the other and check
    – Also remove all compression of js and css files and check

    Best regards,
    Günter

    February 6, 2019 at 5:39 pm in reply to: Änderungen im Back-End nicht im Front-End sichtbar #1063706
    Günter

    Hey guenther_baur,

    Danke dass Du Enfold verwendest.

    Dein Theme ist total veraltet (3.6.1 ist von 2016 June 6th).
    Wir haben momentan 4.5.3.

    Bitte update einmal auf die letzte Version. In jedem Fall ein Backup machen für ein fallback.

    To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

    LG,
    Günter

    February 6, 2019 at 4:21 pm in reply to: REST API missing content after title if using ALB in a POST #1063689
    Günter

    Hi,

    Glad we could help you and thanks for your assistance also.

    Enjoy the theme and have a nice day.
    Feel free to come back if you need further assistance.

    Best regards,
    Günter

    February 6, 2019 at 3:56 pm in reply to: REST API missing content after title if using ALB in a POST #1063670
    Günter

    Hi,

    Can you try to replace (around line 353)

    
if( defined( 'REST_REQUEST' ) && REST_REQUEST && ( $post instanceof WP_Post ) )

    with

    
if( $post instanceof WP_Post )

    I uploaded the changed file.

    Best regards,
    Günter

    February 6, 2019 at 3:45 pm in reply to: Undefined Index – Error #1063664
    Günter

    Hi,

    Thanks for the feedback.

    Let me know in the next days the status.
    Have a nice day.

    Best regards,
    Günter

    February 6, 2019 at 3:35 pm in reply to: Using 'Insert Theme Shortcode' when multiple wysiwyg editors not working #1063660
    Günter

    Hi,

    I installed the ACF plugin on my server and can reproduce what you mean.

    The output of the modal box is sent to the active editor TinyMCE – means when you have 2 editors and click in the second editor this becomes the active one.

    If you then open the modal window with the button of the this second editor your input is correctly placed in the position of the cursor of this second editor because this is the active editor.

    If you open the modal window with the button of the first editor instead your input is still placed in the position of the cursor of the second one because this is still the active editor.

    In my opinion if you want to add a shortcode to the text in an editor you want to control where the code is inserted – and click in the editor to have the cursor at that position – and in this case that editor becomes the active one and the code is placed at the cursor position. And this is from my point of view a consistent behaviour.

    You can check this in enfold\config-templatebuilder\avia-template-builder\assets\js\avia-tinymce-buttons-4.js – look for tinyMCE.activeEditor.

    Best regards,
    Günter

    February 6, 2019 at 2:20 pm in reply to: REST API missing content after title if using ALB in a POST #1063629
    Günter

    Hi,

    Thanks for the feedback.

    Seems that WP must have changed something in the REST API with 5.0.

    I uploaded a new fix at https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_5_3/shortcode-template.class.php
    that works on my dev server.

    Changes can be found in function shortcode_handler_prepare line 315 ff.

    Can you please check if they work for you also.

    Best regards,
    Günter

    February 5, 2019 at 5:58 pm in reply to: REST API missing content after title if using ALB in a POST #1063237
    Günter

    Hi,

    I’ve found a possible solution. Can you please replace

    enfold\config-templatebuilder\avia-template-builder\php\shortcode-template.class.php

    with this file:

    https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_5_3/shortcode-template.class.php

    Do not forget to make a backup of the original file for a fallback.

    The changes can be found in function shortcode_handler_prepare line 315 ff.

    I asked Kriesi to recheck that these changes do not have a negative impact – if not it will become part of the core.

    Best regards,
    Günter

    February 5, 2019 at 5:55 pm in reply to: Undefined Index – Error #1063235
    Günter

    Hi,

    Sorry, I was to quick. Uploaded a new fix – this should work now.

    Best regards,
    Günter

    February 5, 2019 at 4:31 pm in reply to: Undefined Index – Error #1063211
    Günter

    Hi,

    I’ve found a possible solution. Can you please replace

    enfold\config-templatebuilder\avia-template-builder\php\shortcode-template.class.php

    with this file:

    https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_5_3/shortcode-template.class.php

    Do not forget to make a backup of the original file for a fallback.

    The changes can be found in function shortcode_handler_prepare line 315 ff.

    I asked Kriesi to recheck that these changes do not have a negative impact – if not it will become part of the core.

    Best regards,
    Günter

    February 4, 2019 at 6:54 pm in reply to: Undefined Index – Error #1062786
    Günter

    Hi,

    Thanks for this feedback. As I could reproduce it I can find a solution in core – I will look into it tomorrow and let you know when I have a possible solution for it – will be tomorrow.

    Best regards,
    Günter

    February 4, 2019 at 3:07 pm in reply to: REST API missing content after title if using ALB in a POST #1062712
    Günter

    Hi,

    Thank you for reporting this – and sorry for the problems.

    I opened a bug issue for that in our dev repo.

    Cause is, that Gutenberg saves changes via REST API calls. We probably missed to create output of ALB content on regular calls.
    We try to fix it asap.

    Best regards,
    Günter

    February 4, 2019 at 2:14 pm in reply to: Undefined Index – Error #1062683
    Günter

    Hi,

    Thanks for your feedback.

    I could reproduce the problem – but it is only occurring in backend caused by YOAST. When saving a page/post this plugin is calling the content filter which causes the template builder to execute the shortcodes without being initialized correctly. This leads to the undefined index.

    The blog page has a masonry element – but your error logs show masonry_gallery element. It looks like there are also more elements on one page because there are several entries within the same second.

    Could you figure out if the errors also occur only in backend on your server ?

    ——-
    By the way – you do not need the “Classic Edior” plugin. We have an option in Enfold Child -> Theme Options -> Select Your Editor.

    Best regards,
    Günter

    January 31, 2019 at 6:57 pm in reply to: Instagram hat 200 nicht zurückgegeben. #1061106
    Günter

    Hi,

    There has been a fix added in version 4.5.3.
    Can you check with this version please?

    Best regards,
    Günter

    January 31, 2019 at 6:52 pm in reply to: BigCommerce issues. #1061104
    Günter

    Hi,

    The margin is caused by this CSS:

    
.html_header_left #main{
margin-left: 300px;
}

    You can try to override this value using the following (Add it to QuickCSS):

    
.html_header_left #top.bigcommerce_product-template-default.single-bigcommerce_product #main{
margin-left: 0px;
}

    But you will need media queries to be responsive.

    Hope this helps you.

    Best regards,
    Günter

    • This reply was modified 5 years, 11 months ago by Günter.
    January 31, 2019 at 6:24 pm in reply to: Undefined Index – Error #1061096
    Günter

    Hey MichaelAlbany,

    Thank you for reporting this.

    We occasionally got reports about this but could not figure out why.

    Which page is causing the troubles ?
    Did you already try to deactivate all plugins ?

    Best regards,
    Günter

    January 31, 2019 at 5:41 pm in reply to: "Your comment is awaiting moderation" does not appear #1061076
    Günter

    Hi,

    In version 4.5.3 the fix for the comments has been added – can you try to upgrade to this version ?

    Maybe you have a staging site to test it before going on a live server.

    Best regards,
    Günter

    January 31, 2019 at 5:36 pm in reply to: tooltip on click instead of on mouseenter #1061073
    Günter

    Hey Woutski,

    Please check this thread:

    Image hotspot Tooltips with click – again – again 2018

    I added an issue to our repo – maybe we will add a solution to the core in a future release.

    Best regards,
    Günter

    January 31, 2019 at 5:32 pm in reply to: Audio Player does not start automatically on all devices #1061071
    Günter

    Hi,

    As much as I know some mobile devices do not allow an autostart to avoid unintended download of large amount of data.

    Maybe there is a setting on the device to allow this – but if not there is nothing we can do to overrule this.

    Best regards,
    Günter

    January 31, 2019 at 5:24 pm in reply to: Toolset CRED form Add media button not working #1061065
    Günter

    Hey olppa,

    Thank you for using Enfold.

    In Dashboard -> Enfold Child -> Performance I changed option “Self hosted videos and audio features (WP-Mediaelement scripts)” to “Always load it”.

    Now the media gallery pops up.

    It should work now.

    Best regards,
    Günter

  • Author
    Posts
Viewing 30 posts - 1,621 through 1,650 (of 3,706 total)
1 2 3 … 54 55 56 … 122 123 124