Page 53 – Support | Kriesi.at – Premium WordPress Themes

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March 4, 2019 at 4:49 pm in reply to: 2 bugs known for a long time, but still not fixed? #1074429

Günter
Keymaster

Hi,

I think I found the problem.

Can you please update your site to 4.5.4 and then replace the following files:

enfold\template-builder.php
enfold\config-woocommerce\config.php
enfold\config-wordpress-seo\config.php

with

https://github.com/KriesiMedia/enfold-library/tree/master/temp_fixes/Enfold_4_5_4/Fix_Yoast_WC

If you need assistance please let us know and we will do it for you (please provide FTP credentials).

Best regards,
Günter

March 4, 2019 at 11:46 am in reply to: WordPress 5.0 – Portfolio Categories disappeared – only in Quick Edit? #1074305

Günter
Keymaster

Hi,

@boehmmedia

Strange – I checked it with 4.5.3 and it works for me. If you are using an older version of Enfold there had been some changes to the Envato API that might cause the problem.

Can you open a new topic and provide us WP admin credentials so we can check the backend?

Best regards,
Günter

March 4, 2019 at 10:29 am in reply to: Undefined Index – Error #1074265

Günter
Keymaster

Hi,

Great to hear that there are no errors logged.

Can you check with your hoster if they can figure out what requests cause the I/O spikes ? Maybe some robots are trying to attack your site ?

Do you have an idea about the REST API calls – they could be done by robots.

Best regards,
Günter

March 3, 2019 at 2:20 pm in reply to: 404 page #1073950

Günter
Keymaster

Hi!

I tested it with Enfold 4.5.4 and WP 5.1 and it works on my install.

Regards,
Günter

March 1, 2019 at 6:37 pm in reply to: WordPress 5.0 – Portfolio Categories disappeared – only in Quick Edit? #1073329

Günter
Keymaster

Hi,

It should work with 4.5.4. I just tested it on my install – Both editors and quick edit.

Best regards,
Günter

March 1, 2019 at 1:48 pm in reply to: Bug with Active Sate menu items using left side bar menu Enfold theme 4.5.4 #1073176

Günter
Keymaster

Hey webworm72,

Thank you for using Enfold.

Could you create a WP admin account for us and a link to the site so we can check in reality and backend? There are so many settings that it is nearly impossible to help without seeing them.

Best regards,
Günter

March 1, 2019 at 1:24 pm in reply to: Dev Help Request : Integration with Landing Pages plugin #1073168

Günter
Keymaster

Hi,

I asked Kriesi to prepare the next release, but no time yet.

Best regards,
Günter

March 1, 2019 at 1:22 pm in reply to: 404 page #1073166

Günter
Keymaster

Hi,

Thanks for reporting this.

Can you try to upgrade to the latest version 4.5.4 and check? There had been a heavy change in the implementation how 404 and maintenance mode are handled.

I also added this to our dev issues to check.

Best regards,
Günter

February 28, 2019 at 7:39 pm in reply to: "Your comment is awaiting moderation" does not appear #1072712

Günter
Keymaster

Hi,

I wanted to have the link to the page that is not working to check in the backend.

Best regards,
Günter

February 28, 2019 at 4:00 pm in reply to: 2 bugs known for a long time, but still not fixed? #1072662

Günter
Keymaster

Hi,

Thank you for using Enfold – and sorry for this.
I’ve seen this topic for the first time today.
I opened an issue in our dev repo and will have a look into it asap.
Please keep the login credentials valid so I can have a look in the backend.

I will come back to you.

Thank you for your patience.

Best regards,
Günter

February 28, 2019 at 11:29 am in reply to: Don't display image on single post option not available #1072604

Günter
Keymaster

Hi,

The reason we had to move the checkbox is a technical one.

With WP 5.0 the feature image box is no longer a metabox but handled with react js.
Enfold does not use this technology at the moment and cannot hook into this. And adding all the necessary overhead for just a single checkbox does not make sense and would cause more problems breaking other things.

The checkbox is related to featured image is right, but it is also layout related – so we decided to move it to this classic theme related metabox.

Best regards,
Günter

February 27, 2019 at 8:35 am in reply to: Proper schema testing and update? #1072188

Günter
Keymaster

Hey!

Thanks for reporting this.

I added this issue to our dev repo and we will have a look into it asap.

Best regards,
Günter

February 26, 2019 at 11:29 am in reply to: Error: Missing Required Parameter card_nonce #1071714

Günter
Keymaster

Hi,

You can check for js errors in the console or in backend in the php error log – but it’s probably very hard to locate and fix.

Best regards,
Günter

February 26, 2019 at 11:23 am in reply to: Dev Help Request : Integration with Landing Pages plugin #1071711
Günter
Keymaster
Hi,

I added a filter to our dev repo:
```
		public function get_posts_alb_content( $post_id )
		{
			/**
			 * @since 4.5.5
			 * @return string
			 */
			return apply_filters( 'avf_posts_alb_content', get_post_meta( $post_id, '_aviaLayoutBuilderCleanData', true ), $post_id );
		}
```
But be aware that changing the content might break the shortcode tree and the final output.

Best regards,
Günter
February 25, 2019 at 1:24 pm in reply to: The Events Calendar Plugin – Insert Theme Shortcode – Not Working #1071269

Günter
Keymaster

Hey twhaoske,

Thank you for using Enfold – and thanks for reporting this. Sorry for the problems.

We will try to find a solution asap and will come back to you with a solution.

Best regards,
Günter

February 25, 2019 at 1:18 pm in reply to: Unable to connect second Language home page when click flag in language switcher #1071268

Günter
Keymaster

Hi,

I’ve never been working with PolyLang – but a friend told me that they had tried to stay WPML compatible (using same filters). Maybe they changed something.

I see a WPML comp. grayed – could be they moved that to the PRO version?

Enfold hooks into WPML to keep options seperate for each language. This does not work for Polylang if they moved these filters.

Best regards,
Günter

February 25, 2019 at 10:57 am in reply to: Problem maintenance mode with Enfold 4.5.4 #1071215
Günter
Keymaster
Hi,

Sorry for that – we added a comment for testing and this was forgotten to be removed.

As mentioned above it is in file enfold\includes\class-avia-custom-pages.php line 271:

Replace
```
//				return $template;
```
with
```
				return $template;
```
or the complete file with

https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_5_4/class-avia-custom-pages.php

If you need assistance let us know and we will help you.

Best regards,
Günter
February 23, 2019 at 11:45 am in reply to: Custom Advanced Layout Builder Elements #1070651

Günter
Keymaster

Hey!

public function is_nested_self_closing( $shortcode )
This function has been added to Enfold with introduction of the shortcode parser and is also needed to properly create the shortcode when the modal popup is closed for nested shortcodes.

Cheers!
Günter

February 22, 2019 at 6:40 pm in reply to: Filtering products not working when using Advanced layout builder on Shop page #1070451

Günter
Keymaster

Hi,

Thanks for this info.

I will try to find a solution – but it will take a little time. I come back to you if I have a solution.

Best regards,
Günter

February 22, 2019 at 4:28 pm in reply to: Don't display image on single post option not available #1070381

Günter
Keymaster

Hi,

The checkbox has moved with 4.5.4 to a select box in “Layout” metabox below “Header visibility and transparency” selectbox.

Best regards,
Günter

February 22, 2019 at 4:21 pm in reply to: Undefined Index – Error #1070377

Günter
Keymaster

Hi,

Just have opened one :)

Best regards,
Günter

February 22, 2019 at 3:54 pm in reply to: Undefined Index – Error #1070368

Günter
Keymaster

Hi,

Just uploaded 2 files in avia_logfile directory:

enfold_4.5.4.1.zip is “real” version
enfold_4.5.4.1_log.zip is with logfile output.

Could you use the log version on the site I worked on – delete log.txt after install. Hopefully no further messages should come up.

Keep a backup of the 4.5.4 for fallback.

Have a nice weekend and let me know if it works.
Thanks once again for your cooperation.

Best regards,
Günter

February 22, 2019 at 2:30 pm in reply to: Font loading…. (entypo-fontello) / SWAP #1070344

Günter
Keymaster

Hi,

Glad if it helps you.

Fell free to open a new topic if you need further assistance. Enjoy the theme and have a nice day.

Best regards,
Günter

February 22, 2019 at 2:26 pm in reply to: Filtering products not working when using Advanced layout builder on Shop page #1070341
Günter
Keymaster
Hi,

Sorry for the late reply – I’m currently working to fix a bug.

As said in https://kriesi.at/documentation/enfold/woocommerce-shop/ “Custom WooCommerce Shop Overview with Advanced Layout Editor” this is still a beta feature.

Did you make any changes to files or customizations or only
```
add add_theme_support( 'avia_custom_shop_page' );
```
?

Best regards,
Günter
February 22, 2019 at 1:46 pm in reply to: Undefined Index – Error #1070320

Günter
Keymaster

Hi,

Thanks for your feedback.

It is the REST API call /wp-json/wp/v2/posts/ that still produces the error. I’ve been working on that the last days – turned out to be complex. But I’m currently testing the solution and it seems that I could fix the problem. As soon as I’m ready I upload the version to your server so you can test it.

I hope it will be today. I let you know.

Best regards,
Günter

February 21, 2019 at 11:56 am in reply to: Custom Advanced Layout Builder Elements #1069884

Günter
Keymaster

Hey!

By the way – if you enable ALB debug mode you have a meta box Enfold Shortcode parser. Select “Check enabled on update” will detect the problem.

Cheers!
Günter

February 20, 2019 at 6:06 pm in reply to: Custom Advanced Layout Builder Elements #1069595
Günter
Keymaster
Hi,

The problem is the generated shortcode when you add a nested element:
```
[filetype_icon av_uid='av-jsdd4au1' custom_class='' admin_preview_bg='']
[filetype_item title='PSD' icon_bg_color='#4285f4' filetype_color='#ffffff' corner_bg_color='#ffffff' av_uid='av-iipd9']
[filetype_item title='PDF' icon_bg_color='#b02b2c' filetype_color='#ffffff' corner_bg_color='#ffffff' av_uid='av-hl1y5']
[filetype_item title='AI' icon_bg_color='#edae44' filetype_color='#ffffff' corner_bg_color='#ffffff' av_uid='av-8ah71']
[filetype_item title='esd' filetype_color='#ffffff' icon_bg_color='#4ad138' corner_bg_color='#ffffff'][/filetype_item]
[/filetype_icon]
```
The last one (added) is not self closing. This breaks the regex for shortcodes.

Add
```
public function is_nested_self_closing( $shortcode )
{
   return true;
}
```
Best regards,
Günter
February 20, 2019 at 4:49 pm in reply to: Font loading…. (entypo-fontello) / SWAP #1069535
Günter
Keymaster
Hi,

I added a filter (line 522 – before return) – you have to build the complete output or insert in $output what you like:
```
		/**
		 * @since 4.5.5
		 * @return string
		 */
		$output = apply_filters( 'avf_font_manager_load_font', $output );
```
A pull request is in our dev repo

Best regards,
Günter
February 20, 2019 at 4:35 pm in reply to: Maintenance mode no more wokring #1069527

Günter
Keymaster

Hi,

Glad it is working now.

I will close this topic – feel free to open a new one if you need further assistance.
Enjoy the theme and have a nice day.

Best regards,
Günter

February 20, 2019 at 4:28 pm in reply to: security problem in avia_wpml_language_switch #1069523

Günter
Keymaster

Hey!

I checked this file and fixed some more. Here is the updated file (Enfold 4.5.4):

https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_5_4/WPML%20escape%20urls/config.php

I added a pull request to our dev repo.

Cheers!
Günter
Author

Posts

Viewing 30 posts - 1,561 through 1,590 (of 3,706 total)

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