Hi,

Replace

unset( $product_order[‘order_menu’] );

with

unset( $product_order[‘menu_order’] );

The custom sorting is defined by WC with “menu_order title”.
When editing a product under Product Data -> Advanced Tab you find Menu order where you can define a custom ordering position (and in same ordering Position it is sorted by product title).

Concerning the update I will check if Envato has changed something again and I will come back.

Best regards,
Günter

Hi,

If you are adding CSS code to enfold-child/style.css and Enfold Child is the active theme you need not do anything at all.

This file is enqueued by default as the last one.

Best regards,
Günter

Hi,

Remove the // (= comment line):

// unset( $product_order[‘menu_order’] );

must be:

 unset( $product_order[‘menu_order’] );

see below.

Best regards,
Günter

Hi,

Filter is in functions.php of the child theme (or parent theme if no child theme).

Did you try to check manually for Theme Updates?

To get an extended log about update checks add this to functions.php:

add_theme_support( 'avia_envato_extended_log' );

This gives you a detailed info list about the last update checks – and possible errors.

Best regards,
Günter

Hi,

Are you using caching plugins or some php caching plugins? Try to disable them temporarily and check if this changes something?

I’m also using WP 5.2 and PHP 7.3 on my private live server and do not recieve any mails.

I will also ask Kriesi and the others if they have an idea.

Please also see https://kriesi.at/support/topic/wordpress-sends-message-about-technical-problem-with-enfold/#post-1101383

Best regards,
Günter

• This reply was modified 6 years, 1 month ago by Günter.

Hi,

You have 2 media query for #wrap_all. If you open in in WP theme editor (Dashboard -> Design -> Editor) you see an error in line 20.
Try to fix this – you can save the file in WP editor.

What I see is a probably non printable character in Line 1 col 1. Delete this and the red X goes away. You need to disable merging, save options and enable again.

The first query is for the smaller screens and probably skipped due to that error.

the avia-gutenberg files are created by theme and needed – do not remove them. Only needed in backend for block editor.

Best regards,
Günter

Hi,

Enfold latest version is 4.5.7 – and it contains changes to fit better in WC 3.6.2.

Envato has deprecated the old API for updates – so you might not recieve any notifications from that side. Can you please try to download the latest Version of Enfold from Themeforest and update with FTP.

If you have a staging site you can test it there. Maybe the problems are already solved.
If not it could be a problem with germanized. As a try also disable this and check and let us know.

If you have problems with downloading and FTP update let us know and we can do it for you (please provide FTP and WP admin credentials).
Do not forget to make a backup of your site for a fallback (also of the theme files).

Best regards,
Günter

Hi,

Did you register the new Envato API private token in

Dashboard -> Enfold -> Theme Update -> Enter a valid Envato private token ?

Envato has changed the way to access updates and deprecated the old way.

See documentation

Best regards,
Günter

• This reply was modified 6 years, 1 month ago by Günter.

Hi,

Glad we could help you.

Enjoy the theme and feel free to come back when you need further assistance.

Best regards,
Günter

Hi,

Thanks for the credentials.

I see a problem with the file enfold-child/style.css.

In WP theme editor (Dashboard -> Design -> Editor -> Selectbox Zu bearbeitendes Theme wählen -> Enfold Child -> Stylesheet style.css there is only an empty Textbox.

If I download the file and try to open it in my dev environment Netbeans I get the message: File cannot be opened safely with UTF8 encoding.

I created a file with the #wrap background image (style_support.css). Using this file as style.css merging works and the image is shown.

Try to edit your style.css with a normal editor and use UTF-8 for safeing.

I uploaded a safed version in my dev environment (style_ori_support.css) and if you use this for merging the background image is loaded in #wrap (console).

I left everything as it was before (deactivate CSS compression, style.css is the original one)

Best regards,
Günter

• This reply was modified 6 years, 1 month ago by Günter.

Hey matthias,

Thank you for using Enfold.

Did you register your CPT using filter avf_alb_supported_post_types ?

Best regards,
Günter

Hi,

@michaelH

Thanks for the feedback.

Your problem is probably caused by the Envato request returning an error and not responding correctly. So this might also occur in future. I added the fix to be merged in core for the next update – so we should be safe in future releases.

Best regards,
Günter

Hi,

@michaelH

Thanks for reporting this.

In enfold\framework\php\auto-updates\class-avia-envato-base-api.php line 212:

protected function add_envato_api_error( array $response, array $body, $prefix = '' )

replace with:

protected function add_envato_api_error( array $response, $body = array(), $prefix = '' )

and line 248:

if( ! isset( $body['error'] ) )

replace with:

if( ! is_array( $body ) || ! isset( $body['error'] ) )

You also can replace the file with: https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_5_7/envato/class-avia-envato-base-api.php

@Monique

Can you please check if the file enfold/config-wpml/config.php exists?

If not, please download a new copy from theme forest. It must be there.
If the file exists, than this message is strange.

If you do not need WPML you can remove enfold\functions.php line 29:

require_once( 'config-wpml/config.php' );

Best regards,
Günter

Hey brandgeist17,

Thank you for using Enfold.

Did you try to update to 4.5.7?

Can you create us a WP admin account so We can check your settings in the backend and try to reproduce it on our dev servers?

Also try to disable other plugins and check to exclude a possible plugin conflict.

Best regards,
Günter

Hi,

Freut mich, dass es jetzt klappt.

Der Code oben (avf_builder_boxes) kann entfernt werden – das neue filter erledigt alles.

Viel Freude noch mit dem Theme. Gerne stehen wir bei weiteren Fragen zur Verfügung.
Einen schönen Abend moch.

Best regards,
Günter