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Viewing 30 posts - 1,201 through 1,230 (of 3,695 total)
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  • in reply to: Tab Section – cant make tabs above/below content #1109945

    Hi,

    Thank you for reporting this.

    Language files are not translated by us but are provided by users.

    I updated the wrong translations for the tab section position:

    https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_5_7/langs/de_DE_formal.mo
    https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_5_7/langs/de_DE_formal.po

    Will become part of the next update.

    Best regards,
    Günter

    in reply to: Bug in Site Name Display in Emails #1109869

    Hi,

    And around line 1095:

    
    $header .= 'From: ' . get_bloginfo('name') .' <'. urldecode( $autoresponder_email ) . "> \r\n";
    

    replace with:

    
    $from_prefix = get_bloginfo('name');
    $from_prefix = apply_filters( 'avf_form_autoresponder_email_from_prefix', $from_prefix, $new_post, $this->form_params );
    $from_prefix = htmlspecialchars_decode( $from_prefix );
    
    $header .= 'From: ' . $from_prefix .' <'. urldecode( $autoresponder_email ) . "> \r\n";
    

    Best regards,
    Günter

    in reply to: Bug in Site Name Display in Emails #1109855

    Hi,

    Temporarily you can use the filter avf_form_subject or in file enfold\framework\php\class-form-generator.php funtion send() around line 978:

    
    $subject = apply_filters("avf_form_subject", $subject, $new_post, $this->form_params);
    

    Insert after this line:

    
    $subject = htmlspecialchars_decode( $subject );
    

    Will be part of the next update.

    If you need helpwith this let us know and we can do it for you.

    Best regards,
    Günter

    in reply to: LayerSlider customization bug #1109853

    Hi!

    The file enfold\config-layerslider\LayerSlider\includes\slider_markup_html.php containing this hook is part of layerslider plugin – there is not much we can do.

    I will ask if we can forward this to layerslider devs. Maybe you can also try to place a report about that there?

    Best regards,
    Günter

    in reply to: Internet Explorer 11 compatability #1109429

    Hi,

    Thank you for reporting this problem. Is an IE problem not supporting a js array function.

    I tried to find an easier fix.

    As I have no IE for testing: in enfold\js\shortcodes.js around line 539 you find:

    
    if( ! pc_heights.includes( height ) && ( height != 100 ) )
    

    replace this line with:

    
    if( ( -1 == $.inArray( height, pc_heights ) ) && ( height != 100 ) )
    

    Do not forget to make a backup of the original file for fallback and clear server and browser cache.

    Thanks for your help.

    Best regards,
    Günter

    in reply to: Bug in Site Name Display in Emails #1107470

    Hi,

    Thank you for using Enfold.

    Thanks for reporting this. I added it to our dv repo to fix it asap.
    I will come back when we have the solution.

    Best regards,
    Günter

    in reply to: Events countdown skips next event #1105398

    Hey Dean,

    Did you upgrade to the latest version 4.5.7 of Enfold ?

    Best regards,
    Günter

    in reply to: Falsche Übersetzung / wrong translation #1104924

    Hi!

    Danke für diese Info.

    Habe es richtiggestellt und sollte im nächsten Release sein.

    Cheers!
    Günter

    Hey mike235,

    Thank you for using Enfold.

    Are you using the latest version 4.5.7?

    Please provide a link to your site and where the problem occurs so we can check.

    Best regards,
    Günter

    Hi,

    Do you use a caching plugin? We had got this reported already by one user and disabling helped.

    Best regards,
    Günter

    in reply to: Woocommerce Product Sort by #1103372

    Hi,

    Glad it works now and that we could help.

    Enjoy the theme and feel free to come back when you need further assistance – I will close the topic for now.
    Have a nice day.

    Best regards,
    Günter

    in reply to: Woocommerce Product Sort by #1103268

    Hi,

    Sorry for confusing.

    You have to add:

    
    unset( $product_order[‘menu_order’] );
    

    and can remove:

    
    unset( $product_order[‘order_menu’] );
    unset( $product_order[‘menu_order title’] );
    

    The rest was only an explanation how the custom sorting is implemented by WooCommerce.

    Best regards,
    Günter

    in reply to: Woocommerce Product Sort by #1103243

    Hi,

    Concerning Updates – there has been a fix in 4.5.4 – so 4.5.3 (see screenshot) shows a wrong behaviour.

    If you have a staging site with 4.5.7 you can edit enfold/style.css and change the version number to 4.5.6.
    If you click “check manually” you will get a correct info to update (I checked it with 4.5.5 and 4.5.7).
    It might take up to 12 hours to recognise the manual version change by WP as WP caches the versions in a transient for update checks.

    So please update your sites with ftp to 4.5.7 and future updates should work.

    Best regards,
    Günter

    in reply to: Woocommerce Product Sort by #1103234

    Hi,

    Replace

    
    unset( $product_order[‘order_menu’] );
    

    with

    
    unset( $product_order[‘menu_order’] );
    

    The custom sorting is defined by WC with “menu_order title”.
    When editing a product under Product Data -> Advanced Tab you find Menu order where you can define a custom ordering position (and in same ordering Position it is sorted by product title).

    Concerning the update I will check if Envato has changed something again and I will come back.

    Best regards,
    Günter

    in reply to: Crash in enfold/css/dynamic-css.php (deadloop?) #1103231

    Hey Hermann,

    Thank you for using Enfold.

    This seems to be a PHP memory limit (67 MB).

    Can you check with your hoster to increase to at least 128MB or higher.

    You also might need to update wp-config.php (see http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP and also https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/)

    Best regards,
    Günter

    in reply to: child theme function #1102906

    Hi,

    If you are adding CSS code to enfold-child/style.css and Enfold Child is the active theme you need not do anything at all.

    This file is enqueued by default as the last one.

    Best regards,
    Günter

    in reply to: Errors after updating to WP version 5.2 #1102852

    Hi,

    Yes, it is already merged.

    If you want we can provide you a beta release including the fix.

    I will check if I can reproduce the problem with the caching plugin you mentioned above.

    Thank you for your assistance and patience.

    Best regards,
    Günter

    in reply to: Woocommerce Product Sort by #1102851

    Hi,

    Remove the // (= comment line):

    
    // unset( $product_order[‘menu_order’] );
    

    must be:

    
     unset( $product_order[‘menu_order’] );
    

    see below.

    Best regards,
    Günter

    in reply to: Issue with Enfold and the plugin "Custom Sidebars" #1102772

    Hi,

    Thanks for the feedback.

    Sorry I did not catch the problem.

    In case you want us to check the problem please open a new thread (with new login credentials) and a description how to reproduce the problem on your server so we can try to reproduce it in our dev environment then.

    Enjoy the theme and have a nice day and feel free to come back when you need further assistance.

    Best regards,
    Günter

    in reply to: Woocommerce Product Sort by #1102770

    Hi,

    Filter is in functions.php of the child theme (or parent theme if no child theme).

    Did you try to check manually for Theme Updates?

    To get an extended log about update checks add this to functions.php:

    
    add_theme_support( 'avia_envato_extended_log' );
    

    This gives you a detailed info list about the last update checks – and possible errors.

    Best regards,
    Günter

    Hi,

    Great everything works now.

    We are using the standard php function file-get-contents to read the file content for merging.

    Could depend on server OS because we did not get any reports about that.

    And yes, you can remove the 2 css files.

    Enjoy the theme and feel free to come back when you need further assistance.

    Best regards,
    Günter

    in reply to: Errors after updating to WP version 5.2 #1102521

    Hi,

    Are you using caching plugins or some php caching plugins? Try to disable them temporarily and check if this changes something?

    I’m also using WP 5.2 and PHP 7.3 on my private live server and do not recieve any mails.

    I will also ask Kriesi and the others if they have an idea.

    Please also see https://kriesi.at/support/topic/wordpress-sends-message-about-technical-problem-with-enfold/#post-1101383

    Best regards,
    Günter

    • This reply was modified 5 years, 6 months ago by Günter.
    in reply to: Woocommerce Product Sort by #1102513

    Hi,

    You have to create an Envato private token key and add it to Enfold Options -> Theme Update -> Enter a valid Envato private token.
    You find a link there how to create this token.

    There is a filter to customize the dropdown:

    https://github.com/KriesiMedia/enfold-library/blob/master/actions%20and%20filters/woocommerce/avf_wc_product_order_dropdown_frontend.php

    If you need help with it, let us know.

    Best regards,
    Günter

    Hi,

    You have 2 media query for #wrap_all. If you open in in WP theme editor (Dashboard -> Design -> Editor) you see an error in line 20.
    Try to fix this – you can save the file in WP editor.

    What I see is a probably non printable character in Line 1 col 1. Delete this and the red X goes away. You need to disable merging, save options and enable again.

    The first query is for the smaller screens and probably skipped due to that error.

    the avia-gutenberg files are created by theme and needed – do not remove them. Only needed in backend for block editor.

    Best regards,
    Günter

    in reply to: Issue with Enfold and the plugin "Custom Sidebars" #1102462

    Hi,

    There is a filter to disable Enfold Sidebars – did you try that already?

    
    function my_sidebar_position( $sidebar )
    {
    	/**
    	 * Add some code to check if Enfold sidebars should be disabled
    	 * 
    	 * @return			'' if you want to disable Enfolds sidebars
    	 */
    	$sidebar = '';
    	
    	return $sidebar; 
    }
    
    add_filter( 'avf_sidebar_position', 'my_sidebar_position', 1, 1 );
    
    

    Best regards,
    Günter

    in reply to: Woocommerce Product Sort by #1102456

    Hi,

    Enfold latest version is 4.5.7 – and it contains changes to fit better in WC 3.6.2.

    Envato has deprecated the old API for updates – so you might not recieve any notifications from that side. Can you please try to download the latest Version of Enfold from Themeforest and update with FTP.

    If you have a staging site you can test it there. Maybe the problems are already solved.
    If not it could be a problem with germanized. As a try also disable this and check and let us know.

    If you have problems with downloading and FTP update let us know and we can do it for you (please provide FTP and WP admin credentials).
    Do not forget to make a backup of your site for a fallback (also of the theme files).

    Best regards,
    Günter

    Hi,

    @Monique

    Thanks for checking.

    If the file is there the error message is very strange.

    – Can you check the permissions for the config-wpml folder and the files inside – maybe they differ from the other folders?
    – Are you using a caching plugin or any kind of php caching on the server? Might be this caused the report.
    – Maybe the file is corrupted somehow – can you try to download the zip from Envato and update with FTP

    There is no other way to supress loading of this config file. You have to remove the line in functions.php of the parent theme.

    Do you still recieve the messages or was it only once after updateing to WP 5.2 ?

    Best regards,
    Günter

    in reply to: Custom Error 404 Page #1102035

    Hi,

    Did you register the new Envato API private token in

    Dashboard -> Enfold -> Theme Update -> Enter a valid Envato private token ?

    Envato has changed the way to access updates and deprecated the old way.

    See documentation

    Best regards,
    Günter

    • This reply was modified 5 years, 6 months ago by Günter.
    in reply to: Warning: file_get_contents / on line 328 / ReCaptcha #1101783

    Hi,


    @RobbieDone

    Did you try to update to latest verison 4.5.7 ?

    Best regards,
    Günter

    Hi,

    Glad we could help you.

    Enjoy the theme and feel free to come back when you need further assistance.

    Best regards,
    Günter

Viewing 30 posts - 1,201 through 1,230 (of 3,695 total)