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Viewing 30 posts - 961 through 990 (of 3,695 total)
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  • Hi,

    It is clearly explained in the docu:

    Option User must accept and must opt in, only essential cookies selected

    If a user does not address the settings and only accepts cookies the site will have all basic functions excluding external services – this is an intuitive behaviour and what a user would expect.

    As everything is blocked until user clicks the accept button this is GDPR compliant (there are discussions, but many people interpret the rules that a user cannot refuse essential website cookies).To allow website owners to be on the safe side using add_theme_support(‘avia_privacy_basic_cookies_unchecked’); will also uncheck the 2 toggles.

    And also:

    Only the 2 toggles “permanent hiding message bar” and “enable essential cookies” selected, all other unchecked, services blocked until user accepts settings.

    There is no need to accept other cookies like GA for WC cart to work.

    Best regards,
    Günter

    • This reply was modified 4 years, 10 months ago by Günter.
    in reply to: Enfold update Google Recaptcha error #1176368

    Hi,


    @hunter74

    Thanks for reporting – could reproduce it. Seems you have deactivated in contact form but still active in theme options.

    As a quick fix you an deactivate reCaptcha in theme options. In the next update there will be a fix if active in theme options and deactivated on contact form.

    Release should be within the next day(s).

    Best regards,
    Günter

    Hi,


    @Blatze

    Please check https://kriesi.at/documentation/enfold/privacy-cookies/#default-cookie-and-services-option-settings for a closer description to “Default Cookie Behaviour”.

    As it says: User must opt in for Cookies to work.

    There are browser and js security restrictions to access and remove cookies – you only get info about the cookie name, but not the path. Enfold tries to remove cookies only in path “/” by default. As my dev surrunding is on a localhost the site is called with localhost/xxxx – and WC adds their cookies to path xxx. Therefore the cart worked for me, on your site WC uses path “/” and therefore cart cookies are removed – as expected until accepted.

    As long as user does not explicitly accept cookies – or if user disallows cookies later – Enfold removes them if possible. We decided to use this strict implementation to be on the safe side for all users.

    What you are talking about would be an option: Accept essential cookies on pageload, user must opt in for other cookies.

    I will add this feature request to our repo and will check with Kriesi for an oncoming release.

    Best regards,
    Günter

    in reply to: issue: button not linking to _blank target since 4.7.1 #1176236

    Hi,

    Sorry for this.

    Rewriting the link selection for the toggles and moving the code to a template for easier maintenance I missed, that for some elements linktarget was used as id and for others link_target.

    Already existing pages still work as expected, only new created elements or after saving an existing element the linktarget _blank might be broken.

    This will be fixed in the oncoming release 4.7.1.1 (planned for this afternoon).

    In case you created new elements or saved existing ones there is a fallback included to ensure that these elements will work.

    Best regards,
    Günter

    in reply to: Icon Grid – Flip Box – just cosmetic styling #1176233

    Hi!


    @Guenni007

    Thanks for reporting this.

    Translations are normaly provided by users – but I updated the de_DE file.
    And I added the CSS for the iframe.

    Will be in next update 4.7.1.1 – should be rekeased today afternoon,


    @Studio-ADE

    This is a mistake in the translation file (all 3 options are translated to same string – so they overwrite each other and only “Elements” is remaining.
    I fixed it in the fr_FR fie.

    Will be in next update 4.7.1.1 – should be rekeased today afternoon,

    Best regards,
    Günter

    Hi,

    Hm, means that php cannot find/read/open the updated file.

    How did you update the file content? With WP theme editor?

    If you give us ftp access and WP admin credentials we can update it for you.

    Best regards,
    Günter

    Hey Barnez1,

    Thanks for using Enfold and for reporting this.

    The plugin seems to call the WP filter widget_text with too few parameters. I added default values to our parameter list – this should fix the problem.

    Will be part of the next update.

    Meanwhile you can replace enfold/framework/php/function-set-avia-frontend.php with:

    https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_7_1/function-set-avia-frontend.php

    Best regards,
    Günter

    in reply to: YouTube social icon missing with 4.7.1 #1174639

    Hi,

    Could you provide wp login credentials to your backend testumgebung please in private content so we can check the settings.

    At a first glance I thought it could be WPML but I’m unable to reproduce it in my dev surrounding.

    Since 5.3.1 WP changed the way it splits the data attributes for target “_blank” links to add “noopener noreferrer” . “_” is not supported by WP (imo a bug) and WP removes these attributes (there is no filter to avoid this). So we had to add a workaround (function avia_targeted_link_rel). As the 2 other icons have no target=_blank they are displayed correctly.

    Best regards,
    Günter

    in reply to: Post-processing of the image failed. #1174621

    Hi,

    I’ve been in backend – deactivated all plugins – and also switched to 2020 standard WP theme. The problem consists also for 2020 and no plugins active. – so nothing Enfold specific.

    You need to rerun SSL-Migration.

    I will ask the team if they have any idea – maybe you can check with your hoster if he knows something.

    Best regards,
    Günter

    in reply to: Instagram widget error return invalid data #1174604

    Hi,

    As said before – we are not able to reproduce the problem with our user id’s. We like to help but we must be able to reproduce the problem.

    Best regards,
    Günter

    in reply to: Instagram widget won't update #1174602

    Hi,

    It works with all settings Enfold offers.

    Can you please provide us the user id so we can check from our server?

    We do not have an problems with our test is’s we have. So it is hard to locate and fix the problem.

    As far as I know Instagram has limitations for access. It could be that if you are using a shared hoster this IP address could be blocked because of too much traffic.

    Best regards,
    Günter

    in reply to: Instagram widget error return invalid data #1174596

    Hi,

    Can you please provide us the user id so we can check from our server?

    We do not have an problems with our test is’s we have. So it is hard to locate and fix the problem.

    As far as I know Instagram has limitations for access. It could be that if you are using a shared hoster this IP address could be blocked because of too much traffic.

    Best regards,
    Günter

    Hi,

    I tried to reproduce the problem on my dev server – not able. It works fine for me also when refusing cookies.

    I see js errors from a button plugin.

    Also I see, that paypal is adding and deleting cookies.

    Try to disable all plugins except Enfold and WooCommerce – clear server and browser cache and check. Then enable one plugin after the other and check.

    And also have the developer console open and check for js errors.

    Best regards,
    Günter

    Hi,

    Can you please give us wp backend access and a test page/post where we can see how you built the content so we can try to reproduce it in our dev environment.

    WP block editor uses similar constructs like – could be that there is a possible conflict -but we have to check.

    Best regards,
    Günter

    in reply to: Post-processing of the image failed. #1173997

    Hi,

    Please provide wp admin login credentials in private content so we can check your backend. We need to disable all plugins temporarily.

    Best regards,
    Günter

    Hi,

    Checking your site I get a js error in reCaptcha API: Invalid site key or not loaded in api.js. Disable reCaptcha or enter a valid key and verify it.

    Using FF and windows, clearing browser cache and all cookies I get the message bar and after accepting cookies I can add an article to cart, reload the page and goto cart the article is in the cart. As I do not want to login I cannot check the checkout page. But the cart remains.

    Try to clear your browser cache and/or use a new private window and check.

    Best regards,
    Günter

    in reply to: Cookie Consent / Value of the Cookie MD5 / Multisite #1173553

    Hi,

    Can you try to use something like:

    
    $cookie_contents = 'This is my cookie contents for all sites.';
    

    If this does not work, can you give us wp admin backend access so we can check and try to modify the code. We might need to add some debugging output.

    Best regards,
    Günter

    Hi,

    The translations are usualy provided by users. For the next release 4.6.4 I updated the german translation files to contain all strings and provided a translation for de_DE.

    I also made some CSS modifications. This should better fit now.

    Thanks for the typo error in CSS.

    Moving the Google text (3.) we will not add to core – but you can add the following snippet to functions.php of your child theme:

    https://github.com/KriesiMedia/enfold-library/blob/master/tricks/Enfold/shortcodes/Contact%20Form/move_v3_google_message.php


    @Hokuspokus

    I added the defer attribute to the reCaptcha script element. This loads the script async (see https://flaviocopes.com/javascript-async-defer/).

    If your devs want to check if this improves the speed:

    In enfold\framework\js\conditional_load\avia_google_recaptcha_api.js around line 203 you find:

    
    var defer = false;
    

    Replace with:

    
    var defer = true;
    

    Best regards,
    Günter

    in reply to: Seiteninhalte verschwinden bei Aktualisierung #1172159

    Hi,


    @achhee

    Auf welcher Seite tritt das Problem auf?

    Am besten versucht Du einmal eine neue leere Seite anzulegen und fügst dann ein Element nach dem anderen dazu. Kann sein, dass es irgend ein Problem mit special characters in optionen ist oder unclosed HTML tags.

    Best regards,
    Günter

    Hi,

    Thanks for reporting this. Probems caused by Enfold will be fixed in next release – but there are also warnings caused by other plugins like e.g. layerslider.

    Best regards,
    Günter

    in reply to: Hauptmenü #1169090

    Hi,


    @_k_sun_

    Der obige Link ist eine Seite, die nicht mit Enfold gemacht ist ??
    In jedem Fall ist das Warenkorbsymbol so implementiert, dass ein Ausblenden mit CSS nicht möglich ist. Das geht nur mit JavaScript.

    Best regards,
    Günter

    Hi,

    Did you try to change the gallery in Dashboard -> Enfold -> Shop -> Product gallery ?

    If this does not help there is no solution for this from our side at the moment. The ALB does not support all features of WooCommerce.

    I will add it to our dev repo features – mabe in a future release we will address it if we get more requests.

    Best regards,
    Günter

    Hi,

    I added a better support for Block Editor to Enfold 4.6.4.

    But we probably will not release it before next year as we do not want to bother users with an update shortly before X-mas.

    If you want we have a silent 4.6.4-beta-1 release (see private content) published today with a lot of enhancements and fixes (https://kriesi.at/support/topic/enfold-upcoming-fixes/).

    You can download it, unzip (maybe you need an external zip program like winrar) and upload with ftp to your server.

    Keep a backup of the original files for a fallback.

    Best regards,
    Günter

    in reply to: Divide further a column #1166482

    Hi,

    Wordpress does not support nesting of same named shortcodes, means you cannot put 1/2 column inside a 1/2 column.

    This is limited by the regex extracting the shortcodes from content.

    You can put a column inside a column if it has a different shortcode (e.g. inside 1/2 you can put 1/3 + 2/3). That should work.

    Best regards,
    Günter

    in reply to: Woocommerce Product image in Avia Builder using wooswatches #1166312

    Hi,

    Thank you for using Enfold.

    I added it to our feature request list.

    Best regards,
    Günter

    in reply to: social buttons broken with WP 5.3.1 update #1166096

    Hi,

    Sorry for missing this bug caused by WP changing the way it filters the data attributes – “_” is not supported and removed by WP.

    Please update enfold\framework\php\function-set-avia-frontend.php

    with https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/framework/function-set-avia-frontend.php

    Do not forget to make a backup of the original file for fallback and clear server and browser cache.

    Let us know if you need assistance with the update.

    The CSS fix is no longer needed.

    Best regards,
    Günter

    in reply to: Enfold – Upcoming fixes #1166095

    Hi,

    Missing icons in WP 5.3.1:

    Please update enfold\framework\php\function-set-avia-frontend.php

    with https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/framework/function-set-avia-frontend.php

    Do not forget to make a backup of the original file for fallback and clear server and browser cache.

    For the others please open an own topic and provide backend access and link to the pages.

    Best regards,
    Günter

    Hey belinger,

    Thank you for using Enfold.

    Are you using js file compression? Try to disable it. With 4.6.4 we add a timestamp to the hash to force a new filename when saving theme options.

    You can also try to change the theme version in enfold/style.css to a value like 4.6.3.1.1 (that will not get in conflict with our next update version numbers).

    If you enable js compression with the new version number will also force a new hash for the filename.

    Hope this helps.

    Best regards,
    Günter

    in reply to: Issue with time stamps #1165880

    Hi,

    The avia_widget_time filter is called in an additional loop, which modifies the main WP query.

    The only chance to get the page ID is to hook into the avf_newsbox_image_size filter, get the page ID there and store it in a global variable which you can access in the avia_widget_time filter later.

    Hope this helps you.

    Best regards,
    Günter

    Hey Danysoft,

    Thank you for using Enfold.

    You can use the filter avf_sc_contact_default_atts (see enfold\config-templatebuilder\avia-shortcodes\contact\contact.php) and change the options captcha, captcha_theme, captcha_size, captcha_score to the values you like.

    If you need assistance with that let us know and we will help you. Also let us know what settings you like (and admin access to your backend so we can modify your functions.php).

    Best regards,
    Günter

Viewing 30 posts - 961 through 990 (of 3,695 total)