Forum Replies Created
-
Posts
-
Confirming its happening to all of our client websites as well. Disabling cookie consent bar solves the issue. It even breaks the cart functionality on Woocommerce sites. It’s pretty unreasonable for the Enfold team to expect us to leave these issues in place for them to investigate when we’re fully aware of the source of the problem. We can’t leave our clients with broken websites.
Thank you @Ismael, we were using outdated code to enable the ALB on our CPT. Using the code from your link above fixes the responsive issues.
@fulanoinc I would recommend checking your code and trying this to fix your issue.I’m having the same issue of columns not becoming mobile responsive on a Single post page using a custom post type and the Advanced Layout Builder.
I can see that the issue is being caused because the DIV with ID “wrap_all” is being closed after the header page title bar and not wrapping the whole page content. The CSS to make columns responsive rely on the columns being children of the “wrap_all” DIV, so the responsive styles aren’t being applied.
The issue lies with the wrap_all div being closed too early, there must be a bug in the template-builder.php template file or related code. You will need to create a Custom Post Type, enable the ALB for that CPT and create columns on the page to replicate this issue.
Same problem here. It’s a live site though so we rolled back. But it’s clear that Enfold and The Events Calendar PRO have some kind of compatibility issue.
Thanks but I really don’t want to edit any theme files. If you can simply fix the issue in future theme updates, that’s the best outcome.
Hi,
We have this issue on every website as well. Regardless of plugins, child themes, etc. Install WordPress, install Enfold, install Query Monitor plugin, and look at any page on the WordPress admin side (e.g. plugin list, dashboard, post editor) and the following issues appear:
https://snag.gy/bqBgpW.jpg
https://snag.gy/QUXONS.jpgSurely there’s a solution here, rather than just “ignore it”?
We figured out the problem. You provided this code, but it had a typo:
container.find('.av-tab-section-outer-container').css('max-height', height + add_height + 100);The correct code is:
container.find('.av-tab-section-outer-container').css('max-height', height + old_height + 100);Changing “add_height” to “old_height” fixed the issue.
Thanks. I’ve made those changes and it’s fixed the issue. However, now the accordions themselves can’t be collapsed. I can expand each accordion, but the “+” sign doesn’t change to a “-” (to collapse it), and clicking on the accordion title does nothing.
See link herein. Steps to reproduce:
1. Click on Tab 2 or Tab 3.
2. Click on Tab 1.
3. Expand the last toggle in Tab 1.You’ll see that the tab height stays the same, so the content of the toggle is never visible. Tested in Firefox and Chrome.
Check for spaces or other punctuation in the tab title. We had one title of “+ Shop” and this tab stopped working. We changed it to “Add Shop” and it still didn’t work. We had to change it to “Shop” in the end.
If you’re blaming WooCommerce and theme developers for not testing appropriately, you can blame yourself as well. No one forced you to upgrade, and if you had backup processes in place then you could roll back the changes. Complaining about this issue when, ultimately, you’re the one who has caused it, is rather futile.
It’d be great if the title bar was a customisable element within the “General Styling” tab of Enfold’s theme settings, just like the Logo Area, Main Content, Footer, and so on. Choose the height, background image, animation effects, etc. Then, per page, the user could upload a different Featured Image, if they wanted to override the default one. Really simple way to give all pages a consistent element that can be adjusted as required.
Thanks Elliott, but for optimal efficiency (page load time, database queries etc), I’d like to actually disable the feature rather than output it then hide it with CSS.
Is there a way to achieve this via a child theme’s functions.php file, rather than modifying the original theme files?
Nevermind — already solved the problem. It was due to the plugin “sxss shortcodes”, which works fine on a single-site install but causes the issue when network-activated.
Thanks! I had deactivated that several times previously with no effect, but we’ve since removed other plugins so perhaps together there was no issue. Or perhaps it was after I made that plugin a network activation instead of at the site level. Anyway, thanks so much for your help!
Are you able to take a look at this for me please? It’s been nearly a week since your reply. I know you’re busy, and I realise this issue may be due to our particular site setup, however I am happy to pay for support if it means a fast resolution.
Hi. Sorry to hassle you, but this is a critical issue on a website which will be going “live” next week, and we have some content edits to make urgently. Are you able to take a look into it today please?
