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Viewing 30 posts - 1 through 30 (of 71 total)
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  • in reply to: Increasing Font Size for tables #870057

    Thank you. However the table cells are still top aligned instead of middle aligned. Did that extra code maybe only apply to the header row? I would like it to apply to the entire table.

    And is there a way to select the cell background color for the header row? (and also the header row font color)? Thank you.

    in reply to: Increasing Font Size for tables #870040

    Thanks.

    Do you know why the headings do not increase to the same font size?

    And is there a way to make the cell contents be middle aligned (instead of top aligned)?

    It also looks like it’s a different font color to the default font color – how do I make it the same?

    in reply to: Page Display Widget wont go away #865319

    Never mind. Fixed. Thank you .

    in reply to: Contact Form not sending to multiple addresses #832945

    Thanks. Is there a solution that doesn’t involve installing a plugin as a workaround?
    Why does the element not work simply as it is supposed to with multiple (in fact, only two) email addresses?

    in reply to: Page not loading #818569

    Hi Rikard,

    Sorry they didn’t work.

    Please try login details in Priate Content below.

    in reply to: Contact Form #756570

    Yes I have tried that, as well as entered multiple email addresses.
    As I mentioned – this is an intermittent problems – sometimes the form gets sent whereas other times it does not.
    Sometimes it will send to one email address whereas other times it will not send to the other email addresses.
    This is why I have contacted Support as the troubleshooting does not make sense because this problem only exists some of the time.
    Please advise why this is happening and how it can be fixed.
    Thank you.

    in reply to: Contact Form #753715

    I should specify – it is the top form (to fill out 3 refer a friend emails) – not the “Got a Question” form at the bottom of the page

    in reply to: ERR_TOO_MANY_REDIRECTS Message #749191

    Thank you however there are a number of important plugins that need to operate and I cannot just disable plugins as a blanket solution.
    Please can you advise which plugin specifically is causing this and why you believe that plugin to be the source of this problem.
    I have been using the Booklet pluggin for some time now without issue, and could not think about why this issue would be starting now, nor why it would be specific to that page only.

    Thank you.

    in reply to: ERR_TOO_MANY_REDIRECTS Message #749185

    Please see Private Content for updated login details

    in reply to: Page coloring #732445

    Just wanted to find out when I can expect an answer to this ticket? I haven’t heard anything in the last 2 days. Thanks

    in reply to: Page coloring #731340

    Website provided in Private Content viewable only by support team. Thanks.

    in reply to: Homepage displaying oversized #709029

    When you view the website does it do this for you?

    There must be something that is telling the homepage to display over-size on entry but not on being navigated to?

    I’m using Chrome.

    in reply to: Homepage displaying oversized #708948

    Please see two screenshots below.
    One is the homepage on entry.
    The other is the homepage on navigation from another page.

    in reply to: Homepage not displaying #704205

    Please disregard.
    Problem resolved.

    in reply to: Social Share problems #588097

    Hi Andy,

    Before I test that (and sorry if this is a stupid question) but is there any risk in me changing themes, even momentarily, and then reverting back to the Enfold theme and expecting everything to be exactly how it was prior to changing themes?

    Thanks.

    in reply to: Website not displaying #586789

    The issue appears to be resolved, however please advise why this happened as I don’t want it to happen again.

    Thanks.

    in reply to: Social Share problems #586770

    Furthermore – if I followed your recommendation, the edits to what would be tweeted would be exactly the same for each page.

    I want to have a custom tweet for each page, which is why I want to work with the Yoast SEO plugin.

    The Yoast SEO plugin should override anything in the functions.php file.

    Please advise why the Enfold theme is not compatable with the Yoast SEO plugin, and how I am able to use the default settings in the plugin to apply to the Social Share element of the Enfold page editor.

    in reply to: Social Share problems #586768

    Ismael – Your previous advice was incredibly technical and not easy to understand.

    I am not a software engineer and do not know how to code.

    You recommended that using a filter in the functions.php file. I do not know what this means, nor did you explain how to do that.

    This is exactly the reason why I downloaded a simple to use plugin like Yoast SEO.

    Please clarify what needs to be done – whether with or without the Yoast SEO plugin – to enable me to specify the tweet I wish to be tweeted that is not simply just the page heading and URL.

    Thank you.

    in reply to: Social Share problems #585313

    Hi Ismael,

    Do you know why the Twitter social share feature is not working?

    I enter the data in the Yoast plugin (see Screenshot 1), click Twitter social share (see Screenshot 2), but it is not pulling the data but rather using the default data (just the page name) (see Screenshot 3).

    Please advise how I am able to correct this?

    Thanks.

    in reply to: Social Share problems #583876

    Thank you Rikard.

    I have been to this page before, but the problem remains.

    Please take a look at the Private Content. I have shared one particular page.
    You will see that Facebook recognizes as a particular ‘og:image’ that is different from the image that is shown under the section of the page that says “Based on included and inferred properties, the below preview is what users will see when they share this URL.”

    Why is this happening?

    in reply to: Removing duplicate blog post recommendations #583874

    Hi Josue,

    I have checked and everything appears to be working as I wish it to.

    I am still not clear on what you did to fix it, but thank you.

    Can you please confirm that there is nothing further I am required to do now to ensure it remains fixed as is?

    Thank you,
    Evian

    in reply to: Removing duplicate blog post recommendations #583663

    I’m confused –

    What does the code do? (it was never explained).

    Do I need to do anything with that code?

    And finally, how do I resolve my original problem – which is wanting simply to display three recommended blog posts and not having the same blog post that the visitor has just read be one of the recommended posts?

    Thanks,
    Evian

    in reply to: Removing duplicate blog post recommendations #583602

    There’s something very odd going on.

    I can now see that there are no duplicates, but this wasn’t the case yesterday and I didn’t make any changes.

    Also, now on one of those 3 pages, there are no recommended blog posts, despite having no made no changes and checked to ensure that the Blog Post element was still active on the page.

    I have included the URL in the Private Content section.

    Please advise why this is now not displaying?

    I am also confused as to how this problem simply corrected itself after having spent a considerable time trying to fix it and making no additional changes?

    in reply to: Social Share problems #582904

    Hi Ismael,

    That all looks a little bit technical for me.

    I think my problem is much more simple and I’m seeking further assistance with resolving it please.

    If you look in the Private Content section, I’ve listed 6 pages each of which have a Featured Image (which is the same as the ‘Facebook Image’ in the Yoast SEO plugin.

    This Featured Image is not displaying. An alternative picture is displaying instead. I wish for my Featured Image to display.

    Please advise how this is able to be corrected.

    Thanks,
    Evian

    in reply to: Removing duplicate blog post recommendations #582753

    Hi Jouse.

    Please see below.

    Thanks.

    in reply to: Removing duplicate blog post recommendations #582749

    Hi Josue,

    I am using the Blog Post element, and yes, that option does exist.

    It has worked on one of the posts, however not on the other two.

    It is not clear what setting I should be putting it to, as setting it to “set offset automatically”.

    I believe the problem is that on Blog Post #2 for example, I obviously wish to exclude recommending the 2nd blog post (ie. the current post). However, I still wish to recommend Blog Post #1 (which comes before Blog Post #2).

    Please advise how I am supposed to use this feature.

    Thanks.

    in reply to: Blog Posts displaying extra line with "…" #559266

    Thank you. That fixed it.
    I don’t believe I have made any changes to theme files (I’m not sure how to do that so I don’t think so).
    Thanks again.

    in reply to: Blog Posts displaying extra line with "…" #559026

    Hi,

    Please see below for login details + URL

    Thanks.

    in reply to: Blog Posts displaying extra line with "…" #558361

    Hi,

    Please see below for login detials

    in reply to: Theme changing display of input box location #554801

    That did the job!

    Thanks so much Elliott!!

Viewing 30 posts - 1 through 30 (of 71 total)