Hey!
I think the footer.php template is outdated because the parent theme template does not set any constants in the footer.php template. Personally I’d recommend to update your child theme template with the code of the parent theme template. If that’s not an option please use a service like pastebin https://pastebin.com/ to post the code of your child theme footer.php and I’ll review it.

Best regards,
Peter

Hi,

Please check your website again. I added following code to the functions.php:

function avia_footer_scripts_close_menu(){
?>
<script>
jQuery('.html_av-submenu-display-click').on( 'click', 'a', function (e) 
{
	var avia_custom_burger_menu = jQuery('.av-burger-menu-main a').find('.av-hamburger');
	avia_custom_burger_menu.parents('a').eq(0).trigger('click');
});
</script>
<?php
}
add_action('wp_footer', 'avia_footer_scripts_close_menu', 999);

Best regards,
Peter

Hi,

You can try to disable all plugins except WooCommerce to check if it’s a plugin conflict. If it still doesn’t work it’s propaply a server configuration issue. In this case I’d recommend to talk to the host/server administrator.

Best regards,
Peter

Hey alex_0111,

Yes you need to change the file name to de_AT.po. Then open up the file with a text editor and replace

"Language: de_DE\n"

with

"Language: de_AT\n"

You then need to regenerate the mo file (de_AT.mo)

Best regards,
Peter

Hi,
I think you forgot the username – when I try to log in with the credentials above I get “ERROR: Invalid username. Lost your password?”

Best regards,
Peter

Hi,

Do you use a server cache or wordpress cache plugin? I noticed the issue only occurs if I’m logged out. When I’m logged in the cart page works flawlessly. The issue is also not theme related. I tested the cart with the default wordpress theme (TwentySeventeen) and it also doesn’t work if I’m logged out.

Best regards,
Peter

Hey Federico,

Based on the error message I think your php version is outdated. Please upgrade to php 5.6 or a newer version. The recommended PHP version for wordpress is PHP 7 ( https://wordpress.org/about/requirements/ ). If you don’t know how to upgrade the php version please ask the host / server administrator to help you.

Best regards,
Peter

Hey tbp,

Can you please check the login credentials – when I try to log in I get the error message: “ERROR: The username or password you entered is incorrect. Lost your password?”

Best regards,
Peter

Hi,

I could not find any obvious reason why both plugins don’t play nice together. This issue is beyond the scope of our support forum because it has nothing to do with our theme. If you switch to the default wordpress theme both plugins still won’t work together. If you want support for the plugins please talk to the plugin authors.

Best regards,
Peter

Hi!

Yes the settings are stored for each child theme separately and Enfold uses the theme name to access the settings. Thus you loose the settings if the theme name changes. Please try to export the theme settings first (Enfold > Theme Options > Import/Export – Export Theme Settings File). Then switch to the parent theme, rename the child theme, switch back to the child theme and go to Enfold > Theme Options > Import/Export – Import Theme Settings File to import the settings again.

Cheers!
Peter

Hey pittercod,

Nein – Google-Ananlytics wird immer geladen, jedoch wird der disable-tracking Wert gesetzt, sobald der Benutzer seine Zustimmung zum Tracking widerruft ( https://developers.google.com/analytics/devguides/collection/analyticsjs/user-opt-out , siehe auch https://www.medienkraft.at/google-analytics-dsgvo-konform/ ). Zusätzlich setzen wir immer den anonymize_ip Parameter, damit grundsätzlich keine personenbezogenen Daten (insb. IP Adressen) erfasst werden.

LG,
Peter

Hi,

Great, glad I could help you :)

Best regards,
Peter

Hi road66!

Please create us an admin account and we’ll look into it.

Regards,
Peter

Hi web6s!

Please create us an admin account and we’ll look into it.

Best regards,
Peter

Hey!

1) Please try this code:

#top #wrap_all #av_product_description h1 {
font-size: 25px;
text-transform: none;
font-weight: 200;
}

2) You can use the word-break: break-all; attribute to break the words on smaller screens:

#top #wrap_all #av_product_description h1 {
font-size: 25px;
text-transform: none;
font-weight: 200;
word-break: break-all;
}

Cheers!
Peter