Hi,

I could not find a child theme. I now uploaded and activated the default child theme and added the code to the functions.php file.

Best regards,
Dude

Hi,

I can’t find any child theme(s) on your server: http://www.clipular.com/posts/4617988649779200?k=iKbTQDMc2qEEFFsI-si3TlD7T9w

Best regards,
Dude

Hey fanlokbun,

I’m sorry but this is beyond the scope of our support forum. It’s a woocommerce issue and/or customization of the default woocommerce template and is not a theme issue. I’d recommend to hire a developer for this task.

Best regards,
Dude

Hey ballindigital,

You can use a plugin like https://wordpress.org/plugins/simple-image-sizes/ to add or remove defined thumbnail sizes. If you i.e. remove 3 sizes wordpress will only generate 11 images and not 14.

You could also use an offline tool like https://saerasoft.com/caesium/ or https://imageoptim.com/mac to compress the images. Download the wp-conent/uploads folder via ftp, search the folder for jpegs on your PC/Mac and drag’n’drop the files into the software window to compress them. Then upload the folder via ftp and overwrite the uncompressed files.

Best regards,
Dude

Hi,

I’d recommend to set a custom css class for the element where you want to remove the negative margin (i.e. use the class “av_no_negative_margin_mobile” without the quotes). Also see: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#turn-on-custom-css-class-field-for-all-alb-elements

Then add this code to the quick css field or child theme style.css file:

@media only screen and (max-width: 767px){
.responsive #top #wrap_all .av_no_negative_margin_mobile {
margin-top: 50px;
}}

You can replace 50px with any other px value – a higher value will shift the element to the bottom. If the code doesn’t work you can try to add !important to the value like:

margin-top:50px !important;

Best regards,
Dude

Hi,

I noticed the sentences are full of non-breaking spaces. Try to replace & nbsp; with standard spaces – i.e.

<li><a href="https://amzn.to/2uG5mqs" target="_blank" rel="noopener">If&nbsp;using&nbsp;a&nbsp;dropper</a>,&nbsp;place&nbsp;liquid&nbsp;on&nbsp;the&nbsp;side&nbsp;of&nbsp;the&nbsp;tongue,&nbsp;partway&nbsp;back.&nbsp;If&nbsp;in&nbsp;center&nbsp;it&nbsp;can&nbsp;cause&nbsp;gagging.</li>

should look like:

<li><a href="https://amzn.to/2uG5mqs" target="_blank" rel="noopener">If using a dropper</a>, place liquid on the side of the tongue, partway back. If in center it can cause gagging.</li>

Best regards,
Dude

Hey GePu,

Du kannst ein Plugin wie https://de.wordpress.org/plugins/user-role-editor/ nützen, um die Nutzerrechte einzuschränken oder auszudehnen. Du könntest daher entweder Admin-Konten vergeben und dann die Rechte einschränken oder Redakteur-Konten vergeben und den Redakteuren zumindest jene Rechte zuordnen: read, upload_files, edit_published_pages, edit_pages, edit_published_posts, edit_posts, edit_files

LG,
Dude

Hi,

I tried to login in (ftp and wordpress admin) but I always get timeout errors. Probably a firewall blocks us. I’d recommend to reinstall the theme via ftp: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#ftp-install

Connect to ftp, go to wp-content/themes and rename the theme folder (“enfold”) to “enfold_bak”. Then download the new files from themeforest, unzip the theme files and upload them to wp-content/themes/enfold. Make sure the style.css file is located in wp-content/themes/enfold (file path wp-content/themes/enfold/style.css).

Best regards,
Dude

Hi,

This css code will change the (background) color of the shop container:

#top #wrap_all .template-shop .container {
    background: #ffffff;
    color: #000000;
}

If you want to change the color of the product containers too you you also need this code:

#top #wrap_all .inner_product_header {
    background: #ffffff;
    color: #000000;
}

Best regards,
Dude

Hi!

Yes the code is correct – it will be applied if the screen width is 767px or lower.

Cheers!
Peter

Hey keep12,

It’s hard to say because we don’t know the Gmail settings and filters. You could try to use a smtp plugin like https://de.wordpress.org/plugins/easy-wp-smtp/ to send the contact form e-mails from your Gmail server, maybe Gmail will then send the autoresponder e-mail.

Best regards,
Dude

Hi,

Yes but we’ll make a new thread for this. Please create a new ticket here: https://kriesi.at/support/ and post your login credentials.

Best regards,
Dude

Hi!

Great, glad I could help you :)

Regards,
Peter

Hey Nissan!

Please post your question in the support forum: https://kriesi.at/support/ and we’ll help you there.

Cheers!
Peter

Hi,

That’s probably the wordpress and not the theme version ;)

Best regards,
Dude