Hello Ismael,

OK – this ticket can be closed.

I nuked the errant directory/folder from the child theme. I couldn’t see why it was created…

Thank you,
Greg

Hello Ismael,

I changed the config file in the root to be

define('WP_DEBUG', true);
define( 'WP_DEBUG_LOG', true );

SFTP credentials are in the Private field.

~ Greg

Hello Mike,

Sorry for such a long relapse in responding… info is in the PC area.

Sincerely,
Greg

FYI: you can see menu structure here (screenshot): https://paste.pics/PAACN

Just checking back on this… any help?

please let me know if clearer explanation is needed.

~ Greg

(we can close this ticket – house cleaning)

Hello Ismael,

I disabled all plugins – the issue still existed.

Can you please take the next steps for support?

Sincerely,
Greg

Hello Mike – my apologies. this ticket can be closed.

Thank you for the detailed support!
Greg

Hello Yigit,

Updating to the latest theme version fixed the issue.

It is strange that the theme did not show as needing an update via the Dashboard > Updates when I posted.

However, all’s well that ends well. This ticket can be closed.

Thank you,
Greg
P.S. and I am grateful that I didn’t need to go through the plugin madness… gw

Hello Rikard,

I installed that plugin. Do you want to keep this open until the next update comes out?

I’m okay with closing this. I can always reference it if needed.

Thanks for the help,
Greg

Hello Yigit,

You are correct, sir – that update fixed things…
All is calm; all is bright.

Thank you – and happy new year!!

Thank you for continuing to support this awesome theme!
Greg

P.S. This ticket can be closed. gw

Fatal error: Uncaught TypeError: count(): Argument #1 ($value) must be of type Countable|array, string given in /home/coffeeworks/public_html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php:2256 Stack trace: #0 /home/coffeeworks/public_html/wp-content/themes/enfold/includes/admin/option_tabs/avia_performance.php(363): avia_count_active_plugins() #1 /home/coffeeworks/public_html/wp-content/themes/enfold/includes/admin/register-admin-options.php(296): include(‘/home/coffeewor…’) #2 /home/coffeeworks/public_html/wp-content/themes/enfold/framework/php/class-superobject.php(269): include(‘/home/coffeewor…’) #3 /home/coffeeworks/public_html/wp-content/themes/enfold/framework/php/class-superobject.php(220): avia_superobject->_create_option_arrays() #4 /home/coffeeworks/public_html/wp-content/themes/enfold/framework/php/class-superobject.php(166): avia_superobject->init() #5 /home/coffeeworks/public_html/wp-content/themes/enfold/framework/php/class-superobject.php(580): avia_superobject::instance() #6 /home/coffeeworks/public_html/wp-content/themes/enfold/framework/avia_framework.php(101): AviaSuperobject() #7 /home/coffeeworks/public_html/wp-content/themes/enfold/functions.php(215): require_once(‘/home/coffeewor…’) #8 /home/coffeeworks/public_html/wp-settings.php(585): include(‘/home/coffeewor…’) #9 /home/coffeeworks/public_html/wp-config.php(84): require_once(‘/home/coffeewor…’) #10 /home/coffeeworks/public_html/wp-load.php(50): require_once(‘/home/coffeewor…’) #11 /home/coffeeworks/public_html/wp-blog-header.php(13): require_once(‘/home/coffeewor…’) #12 /home/coffeeworks/public_html/index.php(17): require(‘/home/coffeewor…’) #13 {main} thrown in /home/coffeeworks/public_html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 2256

We can close this – sorry for not responding sooner.

I am loading video from server now.