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Viewing 21 posts - 1 through 21 (of 21 total)
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  • in reply to: Consulting theme demo import #1325114

    Thank you. Absolute star. Well done. All sorted now.

    Please close the ticket

    Regards,
    James

    in reply to: Consulting theme demo import #1325071

    Hello there,

    Thank you for getting back to me so quickly. I am using the Consulting demo import and it is the left sidebar menu that I want to change the title / or sub heading i.e from “At Enfold Consulting” to “At BHOLA IT Consulting”. I have a screen shot but it does not look like I can upload it here?

    I am using the “under construction” plugin. If you give me your IP address I can whitelist that so you can see the site.

    Thanking you in advance.
    James

    • This reply was modified 3 years, 1 month ago by dognwolf.
    in reply to: images not showing on smartphone #1203911

    Please close the ticket.
    You guys sorted the issue for me.
    Thank you once again
    James.

    in reply to: images not showing on smartphone #1202484

    Hello there.

    That code worked a treat. Thank you so so much.

    Appreciated. Well done.

    James

    in reply to: Cookie request on every page load #1137574

    Me again,

    You can close this now as the new update to version 4.6.2 would appear to have resolved the issue. Well done.

    Appreciated.

    in reply to: Google Maps no longer loading #1137573

    Hello again,

    Yup, I can confirm that with the new update (4.6.2) Google Maps now loading. Well done guys.

    Appreciated.

    in reply to: Google Maps no longer loading #1137232

    Hello again,

    Guys, ENFOLD is one of the most popular themes. I have 5 clients where ENFOLD is the theme. Is there a fix / update for the issue with Google Maps not being displayed?

    Thanking you in advance.
    Jamesy

    Hello there,

    I am now having this issue after upgrading to the latest version of Enfold and the new WordPress version 5.2.3?

    Thanking you in advance.

    in reply to: Contact form problem #1008959

    Hello there,

    I am also having issues with the Contact Form element.
    I need the contact form to send to a specific email address i.e “info@domain_name.co.uk”, but the mail is never delivered. However, if I use a different address from the domain name email address it gets delivered.
    How is the email delivery working in the element? The form does work, as I have tested it, but it does not deliver if I use an address that has the same as the domain name.
    The auto message works fine, as that uses the address entered in the email section of the form.
    Could it be that the email is coming from info@domain_name.co.uk and is being sent to info@domain_name.co.uk?
    I have used the form element in other websites without issue, but the email comes from the domain name. but sent to a GMAIL address.
    For now, I am using my own email address as the go to address for the form and I then forward it to my client. This is not ideal, and cwertainly not a long term fix.
    Does all that make sense?
    Thanking you in advance.

    in reply to: Enfold; Socket – enable URL links? #998719

    Hello again,

    How do I add the the URL links to this section? Is there options in the them to do this or is it a “HTML code” that I need to edit?

    Thanking you in advance.
    Jamesy

    in reply to: Stick header on mobile #989196

    Thank you for getting back to me.

    I think we will leave things as they are, as the client has not said anything about. If they do want this feature then I will investigate further.

    You can close this tiopic now.

    Jamesy

    in reply to: Not getting emails from contact form #899402

    Thank you so much for your quick response.

    I have since resolved the issue by using the short code for the contact form rather than the media element.

    Perhsps you could get your developers to look into that for future reference.

    in reply to: Insert an iframe #611784

    Hello there,

    Once again, you guys rock. Well done. That worked a treat.

    Appreciated. Thank you

    Jamesy

    in reply to: PHP version update #611199

    Hello again,

    Apologies for not getting back to you before now. Been rather busy.

    Anyway, just to let you know that the PHP version upgrade from 5.4 to 5.5 went well, no issue to report, this was using 1and1.co.uk for our hosting.

    Regards.
    Jamesy

    in reply to: PHP version update #605310

    Thank you for your very quick response.

    We are using the latest versions of both WordPress and Enfold.

    OK. I will take a backup and try the testing environment.

    Will let you know how it goes.

    Jamesy

    in reply to: PHP version / WordPress 4.2.1? #440250

    Hello again,

    I have now updated Enfold to the latest version along with WordPress to 4.2.1 and the PHP version to 5.4. So far all looks good.

    You can mark this topic resolved / closed.

    Thank you once again.

    Jamesy

    in reply to: PHP version / WordPress 4.2.1? #439644

    OK, thank you guys. I will investigate if 1and1 has a testing environment first. Any idea regarding the latest version of WordPress to 4.2.1?

    Regards,

    Jamesy

    in reply to: Google PageSpeed Insights – Improvements #438849

    Hello,

    Thank you. You can mark this topic as resolved / closed.

    Jamesy

    in reply to: Google PageSpeed Insights – Improvements #436648

    Hello again,

    I have been busy trying to improve the performance of my website. I think today I made good progress. I installed the following plugins …

    Use Google Libraries; WP Fastest Cache

    After this I then used the following to test …

    http://checkgzipcompression.com/

    This showed that I had enabled GZip compression (using the option in the WP Fastest Cache plugin) and the compression achieved. I then ran Google Page Insights against my website after these changes and goodness, what an improvement. Still work to do. I am going to purchase the premium version of the plugin to see if that improves things further.

    Please can we have a response on the following as I am sure it will be an issue for many more users …

    Eliminate render-blocking JavaScript and CSS in above-the-fold content
    Your page has 12 blocking script resources and 13 blocking CSS resources. This causes a delay in rendering your page.
    None of the above-the-fold content on your page could be rendered without waiting for the following resources to load. Try to defer or asynchronously load blocking resources, or inline the critical portions of those resources directly in the HTML.

    Please see below for my results before and after installing the above plugins; enabling GZip compression …

    Before: Mobile – 27/100 SPEED;1 passed rule; 98/100 User Experience; 4 Passed rules. Desktop – 40/100 Suggestions Summary; 1 passed rule
    After : Mobile – 54/100 SPEED; 1 passed rule; 98/100 User Experience; 4 passed rules. Desktop – 75/100 Suggestions Summary; 3 passed rules

    Please can you help to resolve the above Eliminate render-blocking JavaScript and CSS in above-the-fold content?

    Thank you in advance.

    Jamesy

    in reply to: Google PageSpeed Insights – Improvements #435141

    Rikard,

    Apologies in the delay getting back to you. To answer your question – no, we are not currently using any of those plugins. I will have a look into them and see if they help improve the status of our website with “Google PageInsights”.

    Also, what does the following mean (taken from our last report by Google PageInsights) and is this something that you or I can resolve?

    Eliminate render-blocking JavaScript and CSS in above-the-fold content
    Your page has 12 blocking script resources and 13 blocking CSS resources. This causes a delay in rendering your page.
    None of the above-the-fold content on your page could be rendered without waiting for the following resources to load. Try to defer or asynchronously load blocking resources, or inline the critical portions of those resources directly in the HTML.

    Thank you in advance.

    Jamesy

    in reply to: WordPress v4, safe to upgrade? #315745

    Hello there,

    Apologies for that, I was involved with some content updates.

    Well, you will be pleased to know that after checking my Enfold version (at the latest), WordPress backup complete and WordPress v4 now installed, all looks to be working as it should.

    Thank you for your quick response.

    Jamesy

Viewing 21 posts - 1 through 21 (of 21 total)