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Hi, that actually broke other functionality on our site, so I restored a backup. I worked with one of our product developers to insert the layerslider code and it’s all working fine now.
The child theme was installed by an external developer who originally developed our website several years ago. I have never personally worked with the child theme, but it has been working fine on our site for years (until now).
Well I have no idea how to do that and have no knowledge of the entries in the child theme. Why does Enfold push an update that requires a change like this with no warning?
Do you have any recommendations for a contractor I could hire to help me?
Hi, I have the same issue. After upgrading my Enfold theme, the lightbox functionality no longer works properly. Images open in a browser window instead of the lightbox overlay. I reverted to my backup of previous version of Enfold because we use this functionality extensively on our site. Is there a resolution to this issue so I can safely upgrade to the latest Enfold version?
Hi, sorry, you are right. I had changed the 2nd link to Scroll in my testing and forgot to change it back. It is now set to Parallax so you can see the differences.
The link you provided looks great on laptop and on iPad Air, but not on iPhone 6 portrait — the image is not responsive and her head gest cut off. But is that a color section or a layer slider?
At this point, I would ask that you test this on your own in order to fix your bug. I am going to sacrifice the Parallax effect on my pages for now so I can get back to work.
Hi, we think we found the problem. It appears there is a bug in the parallax feature for background images in a color section. When we changed the Background Attachment setting from Parallax to Scroll, the responsiveness of the background images returned.
You can see the difference by referring to these identical pages on an iPhone:
This is the live page on production with Enfold 3.0.4 installed and Parallax enabled on the Background Image of the Color Section: http://discoverlink.com/content/agm-to-gm/ . Note that it is responsive on an iPhone (and other mobile devices) in both landscape and portrait mode.
This is the page on staging with Enfold 3.8 installed and Parallax enabled on the Background Image of the Color Section: http://discoverlink.staging.wpengine.com/test-content-page/ (hosted on WPengine) . Note that it is NOT responsive on an iPhone.
This is the page on staging with Enfold 3.8 installed and Parallax disabled (Scroll is selected instead) on the Background Image of the Color Section: http://discoverlink.staging.wpengine.com/content/agm-to-gm/ . Note that the responsiveness has returned on an iPhone.
Ok I managed to have the site upgraded to Enfold 3.8 but it did not fix the issues we have with the background images.
Then I had an idea that might work.
Since the whole idea of upgrading Enfold was because we had to Upgrade WordPress to 4.6 and in doing we had the bulled text editor feature broken which forced us to upgrade Enfold to seek for a solution the in fact it did but broke the background images.I thought that if a start little by little upgrading the site from Enfold 3.0.4 taking not 3.8 nor 3.6 but rather the updates in middle I can figure which update breaks the background images and stop there.
I hope all this make sense to you and I hope you can allow me to have or download or you can send them to be by whatever means you find appropriate the Enfold update version between 3.0.4 and 3.6.
If I have those packages I can start testing to see which one fixes the bulled edition issue and does not break the background images.
Please let me know if you need any further explanation.
Yes, we waited few days and now the whole staging has been overridden by a fresh copy from Production which has WP 4.6 and Enfold 3.0.4.
When we updated the Enfold from 3.0.4 to 3.6 or newer the background images in several pages behave differently in a way that is not acceptable.May be it is something we are doing incorrectly during the upgrade/update process.
If I provide you with admin credentials for our staging site, would you go there and take it to the latest Enfold available?
thanks,
In the private comments section, I have included screenshots that illustrate the first example in the post above. Please let me know if you need additional screen shots of other pages or if this is sufficient.
Andy and others
Again your solution is not what I am looking for. If you spend sometime, few minutes will be enough and click in the top menu, you will see that most of the menu options have a TOP BACKGROUND IMAGE. I believe the LAYER SLIDER is only for the homepage. so forget about the home page for a moment and focus on the other pages.
They were all working before we upgraded from ENFOLD 3.0.4 to 3.6.1.
Why your developers did not keep compatibility between the versions nor advise on how the page can continue to function after the upgrade?
Please provide a solution.
If you still don’t understand what is the problem please let me know.
thanks
No Sir.
In all pages we have a top big image which is setup as a background image. Please visit all the pages and you will see on the top images of people. Those images are successfully responsive along with the rest of each page.
But when we upgrade to ENFOLD 3.6.1 then 3.7 then 3.7.1 the new Enfold BREAKS the responsiveness of the background.
I have received the solution you just provided and I have also see your support providing the same solution to other ENFOLD users with no success. But this is no solution for the problem.
Again, our site was ok with ENFOLD 3.0.4 and is broken with ENFOLD 3.6.1 and newer versions.
Please use the credentials I created for you and provide a consistent solution.
If you have to charge us for doing this and you are sure you can resolve the problem please let us have an estimate.
Thank you
ok. In the private content bellow you have credentials to access our staging area. And you have permission to deactivate plugins.
please use our production site (link bellow) to see how the site looks like when it was in Enfold 3.0.4 then our staging was updated with Enfold 3.6.1, then 3.7 then 3.7.1
but since 3.6.1 it lost the responsiveness of the background header image.Please fix ou advise how to fix the problem. We are at the edge as we’ve been fighting this issue for 2 months now.
Let me know if you need anything else.
thanks,
We have upgraded our staging site to the latest 3.7.1 and this did NOT fix the issues we are experiencing for the last 60 days.
Please provide a solution.
We have upgraded our theme from 3.0.4 to 3.6.1 (please see the tittle of this thread). when we did, all the background header images stopped being responsive as they were in the old 3.0.4.
Basically this is the issue, UPGRADING FROM 3.0.4 breaks the responsiveness of the background images.
do you have a solution for this issue?
thanks,.
I am still fighting with the background images, I will create a new thread as the parallax issue has been restored reapplying the upgrade via ftp
it is not that, you can deactivate all the plugins which I have done already. This is not the issue, if you change the parallax setting for something else the picture shows up. You can even change the picture that wouldn’t be cached. It is probably a bug in the Theme or something wrong in the css that deal with it.
Please helpI found out that Enfold 3.6.1 handles the background picture in a different way that 3.0.4 used to do.
<div class=’av-parallax-inner main_color avia-full-stretch’
are in the line that display the image but they are properly referred in the css files. I might be mistaken. If I remove those manually I get the picture but it does not resolve the problem.Is there anyway any of you from support to provide some help. I had another thread last week that was left unattended now this one seems to be forgotten.
Yigit,
I have 2 versions of the site, one running ENFOLD 3.0.4 and the background images for the pages work fine.
I have ENFOLD 3.6.1 in staging with same settings that I have in 3.0.4 but the background images for pages don’t show up.
I have flushed the cache several times.please help.
Hi
I guess my real problem now is that the images that I had bellow the header (set up in the page-templates-color section-insert image don’t show up after I upgraded enfold to 3.6.1. I tried changing the image and resave all the settings but it did not work out.
I also regenerated all the images twice.
Any idea how to solve this?please help
thanks,
Hi Andy,
Your answer does not address the issues, I have 2 sites with the same settings, the only difference between them is the version of enfold and still they behave differently as you can see in the links I sent you.
And I have played with the settings you pointed out and they don’t change anything.
Please advise.
thanks,
Carlos
