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Hi tlow87!
Seems like something is causing a conflict with the themes javascript. If you have any plugins running, deactivate them and then check things out.
Also try removing the js snippet above if you’ve got it placed within something that isn’t getting enqueued. Then we’ll see where we are at and if the current js error gets cleaned up.
Cheers!
DevinHi damian24!
Before anything else you should update your theme to the most recent version since your current version isn’t compatible with WordPress 3.9.
For a quick guide on updating your theme take a look at this video on updating the Enfold theme via FTP: https://vimeo.com/channels/aviathemes/67209750
As for performance you can try using a plugin like WP Super Cache or w3tc which are typically the best single step you can do to increase performance.
For the WordPress error, deactivate *all* plugins and then try doing the same thing again. If it still happens try switching to one of the default themes (twenty fourteen etc) and then try it again.
Best regards,
DevinHey!
Yes, I would only suggest having a single instance of the enfold theme on the server but you can download the others as a backup locally.
When you updated, what did you update from (version)?
Regards,
DevinHi!
I just added a comment on the enfold Quick CSS field and changed the body background from 333 to 2e2e2e and both are showing on the live site now: http://reithlambert-podcreative.co.uk/wp-content/uploads/dynamic_avia/enfold.css
What are you not able to change from the styling options?
Regards,
DevinPlease clear all of the bwp’s minified files and keep it deactivated so that none are loading in.
I can load the site fine in Chrome but IE, any version of it, isn’t loading anything in the LayerSlider or the correct backgrounds in the header.
Hey Luke86!
As long as the username and API are correct it should be showing the update after 12 hours. If it isn’t you can always do an update over FTP. For a quick guide on updating your theme take a look at this video on updating the Enfold theme via FTP: https://vimeo.com/channels/aviathemes/67209750
Cheers!
DevinVery strange!
Try downloading and then using the child theme here: http://kriesi.at/documentation/enfold/using-a-child-theme/
Or clone my starter child theme and use it. Either way it’ll appear to reset all the theme options since you are technically switching themes but just to see if the functions file will work there.
Hi skewzy!
First try removing all of your minifcation so that the theme files and plugin files are able to load in by themselves.
The screenshots seem to be taken before the layerslider has actually loaded in but looking at the site with live versions of IE I’m getting an almost complete site load failure stemming from the minified files.
Cheers!
DevinHey!
If possible, set up a secondary WordPress install on the same server in a different folder or sub domain. Then install bbPress and nothing else and see if things work.
If so, then there might be a configuration error on the main install but you can then check back with the bbPress support with more information. Also showing that it isn’t working with any of the default WordPress themes working will help them exclude it being a theme issue the same way Peter did.
If it turns out that bbPress isn’t working on the new clean install of WordPress you’ll be able to talk to your hosting provider as well as bbPress support to find out if there are any server side specific things that need to be in place to get things to work. I don’t know of any offhand but I don’t often setup bbPress installs unfortunately.
Regards,
DevinHey!
I would first try talking with your hosting provider and walk them through the issue. That way they can hopefully get the server/correct server issue ironed out for you in a quick single step.
Regards,
DevinTry adding the following CSS to your Quick CSS (located under the Styling Tab in the theme options) or the custom.css file in the css folder of your theme files:
#top #payment { color: #333; } #top #payment #place_order { float: none; margin-top: 0; } #top.single-product .product_meta { display: none; }Hi Rich!
The “shop” is actually WooCommerce with Enfold styling and theme support. So anything available for WooCommerce would be what you get access to.
See: http://www.woothemes.com/woocommerce/
Cheers!
DevinHey!
I’ve asked Kriesi to take a look as oddly this is the first time we’ve had anyone point the issue out to us. The trouble is that ios doesn’t recognize the items as hover-able because the trigger isn’t a link.
I could give you css to make the options show when on tablets or mobile always so that the boxes are visible or to remove the sorting options on tablets/mobile if you need a short term solution.
Regards,
DevinHey rhavermans!
Unfortunately we aren’t situated to offer customization support for WooCommerce so your best resource would be their support forums here:
http://wordpress.org/support/plugin/woocommerceand the online docs here:
http://docs.woothemes.com/documentation/plugins/woocommerce/Cheers!
DevinHi HuxburyQuinn!
Cheers!
DevinHi danneeroy!
In the theme options go to Header Layout and then the Mobile Menu tab. Do you have the “Hide Mobile Menu Submenu Items” box checked?
Cheers!
DevinHey!
We can’t see the response there since it requires a login. If you can paste the response here we’ll see if we can find a fix.
Regards,
DevinTry uploading the functions file with nothing but the opening php tag and then see. Make sure to remove any whitespace at the end of the file in case your server has an issue with it as well.
If all is working okay with just an empty file you can once again try adding in the function.
Edit: If you previously added in that function to the parent theme make sure to remove it. That definitely would cause an error.
Hi!
I’ve updated the docs to reflect the new menu structure if you are still unsure: http://kriesi.at/documentation/enfold/using-a-child-theme/
Cheers!
DevinIt sounds like you need to go into that Layer Slider slideshow and then re-set the dimensions of what you want it to output on the front end. When LayerSlider changed to the newest version the interface and options changed pretty dramatically.
The developers of the plugin included code to upgrade the slideshows for users but we’ve gotten some reports like yours where the slideshow needed to get re-done a bit or settings re-done to make it work and look correct again.
Hi!
Have you tried downloading the child theme that is located here: http://kriesi.at/documentation/enfold/using-a-child-theme/ ?
What is the folder name of your child theme in your themes folder? I checked for enfold-child there isn’t an available style.css to access in that folder.
Regards,
DevinHi!
If you don’t want the site to be responsive you’ll need to change to the fixed width version in the theme options. Its under the main options and “Responsive Layout active?”
Regards,
DevinHey ranfirefly!
I’m not really sure about that. Kriesi is the only one with access to be able to setup a new account or remove history if you were to hand over the credentials. I’ll ask him to check the topic.
If its an immediate need the easiest fix would be to purchase a second copy on a newly created client themeforest account and register the client with their own license and accounts. That way they would be able to update the theme, get their own API code+themeforest username to update within WordPress etc.
Regards,
DevinHi!
Your child theme doesn’t have a functions.php file which is where that function should go. For example, https://github.com/DevinVinson/enfold-child-starter/blob/master/functions.php
Just like I have those functions there, you would upload a functions.php file to your child theme folder and then add the function to that file. Just make sure, like mine there on github, the file has an opening php tag (
<?php) before the code.Best regards,
DevinHi!
These are the 403 errors which seems to indicate you’ll need to re-install woocommerce and/or make sure those files are publicly readable:
Failed to load resource: the server responded with a status of 403 (Forbidden) http://voice-of-heart.net/wp-content/plugins/woocommerce/assets/js/frontend/single-product.min.js?ver=2.1.11 Failed to load resource: the server responded with a status of 403 (Forbidden) http://voice-of-heart.net/wp-content/plugins/woocommerce/assets/js/frontend/add-to-cart-variation.min.js?ver=2.1.11For the variations table on a product you can change the color of the labels with:
#top .variations_form > table .label { color: #666 !important; }In general because of the styling options you have set the table colors are getting set to be too light. So you can do a full site-wide change of them with the following:
.main_color table { color: #444; } .main_color table caption, .main_color tr:nth-child(even), .main_color .pricing-table>li:nth-child(even){ color:#777; }Cheers!
DevinHi!
Checking the site on my end I’m not getting any issues with the video and content on the home page in IE9 or IE10 right now. Was it at a specific screen size or anything like that?
If you can get a screenshot at least that would help.
Best regards,
DevinHi Omer!
With the Enfold version 2.8 update you no longer need anything custom to work with conversion tracking. One of the features added was:
added: contact form can now be redirected to a new page after send (useful for conversation tracking and custom messages)So update your theme if you aren’t already on 2.8.1 and then you can use the tracking code on the redirect page without anything special needed.
Cheers!
DevinHi!
What custom css are you referring to? The only update that has happened with LayerSlider recently was moving from the version 4 to 5 which was a pretty substantial patch and I know most users needed to re-do a lot of their slideshows at that point. That patch was a few months back however.
Cheers!
Devin
