Hey tassavor,

I’m not having any issue loading in the videos on the link above. Perhaps it was just a cache issue that was preventing you from seeing things work properly on your end.

Regards,

Devin

I noticed from your screenshot you have a few extensions/plugins active with Safari and I’m wondering if there could be a conflict there. Neither I nor Kriesi are getting the same issue on our end and I know I at least try and keep things pretty stock.

Another option is to try clearing WP Super Cache cache completely and then deactivating it. Change settings, test things out and see if there are any changes in how the font is getting spit out on the front end.

Its just a very strange set of occurrences that doesn’t seem to have any specific trigger.

Hi dyadya99,

You can find the list of updated files/folders in the version.txt available in the main download of the theme, docs, psd’s license etc. You can download that from your downloads on ThemeForest.

For a quick guide on updating your theme take a look at this video on updating the Enfold theme via FTP: https://vimeo.com/channels/aviathemes/67209750

Regards,

Devin

Hey satucker,

After the update it can take a bit of time for your local cache to update so that the javascript all works again. Just let us know if you have any other issues but it should work now that you’ve updated.

Regards,

Devin

Hi satucker,

If you are using 3.6 you must update to maintain functionality across the theme. Unless you’ve modified the theme files then you wont lose anything but there have been a lot of new features added in since 1.3 so its a good idea to update anyway as the updates come out.

Regards,

Devin

Yes, it would need to be added in as a new feature. You can request it in this topic: https://kriesi.at/support/topic/enfold-feature-requests

Regards,

Devin

Hi Tim,

You can try turning on the advanced layout editor debug field by adding this to your functions.php file:

//set builder mode to debug

add_action('avia_builder_mode', "builder_set_debug");

function builder_set_debug()

{

return "debug";

}

Why it crashed I don’t know but because of the way the data is saved it doesn’t actually get stored as revisioned data for WordPress at the moment. You can use the template options in the top right corner of the advanced layout editor to save your pages in versions or in general in case something like this happens again.

As for recovering the data unless the testimonials are still showing on the front end then the data has been erased.

Regards,

Devin

Hi BradMagnus,

No, it does not support video as far as I know.

You can use the video element or add video into the LayerSlider however.

Regards,

Devin

Hi Nmhproducer,

When doing so the videos here may be of some help :https://vimeo.com/channels/aviathemes

Regards,

Devin

Hi mrsouza,

That is exactly what I described before :)

You don’t set the blog using the theme options or the WordPress option.

Instead, you go to your “home page” and add your layerslider and then below it add in the blog element. This is using the Advanced Layout Editor which allows you to just drag and drop the items int here.

Regards,

Devin

Hi prsmith,

Let me know if the php.ini changes we suggested via email and the other topic help in addition to the other suggestions.

Regards,

Devin

Hi kellymarie2001,

Generally no, it isn’t supposed to be buggy.

Working with it is a bit different than with the regular visual editor however so it takes a bit to get used to doing layouts with all of the elements instead of just with the text item.

Eg, if you are trying to do a layout with images and text its better to use the columns with text elements and image element instead of dropping the images into the text editor.

For the spacing on items, the special headers have customizable padding but most other items are set via css theme wide.

You can add this to your functions.php to give every element its own class field so you can easily add custom classes which tends to be where you can start getting deep customization:

add_theme_support('avia_template_builder_custom_css');

Regards,

Devin

Glad we could help. Let us know if you have any other questions or issues.

Hi Iano999,

Can we see what you have no live? The css isn’t getting at the root of the issue which is as the theme responds to the users device it automatically gets padding added in. In most layouts this makes it look better but when you are trying to add the image directly to the edge it doesn’t quite work out.

What you can do is target the ID of your color section (give it an ID in the color sections options). Then use that ID to target the container inside the color section and remove the padding. If we can see the site/section live we can assist with the css.

Regards,

Devin

This will cause any device that has less than 2024 to display the responsive menu.

This is the complication that we face when creating websites and trying to make them usable for everyone on all devices (responsive). The best solution with the fixed header and menus is to make the menu simplistic and the sub menus have the multi tiered depth.

If that isn’t an option, the above: change the width at which the mobile menu shows up, is the second best option.

Regards,

Devin