Hi bobbymc,

Try re-downloading the theme from your downloads on ThemeForest and then re-installing the theme folder by folder via FTP. For a quick guide on uploading your theme over FTP take a look at this video on updating the Enfold theme via FTP: https://vimeo.com/channels/aviathemes/67209750

Regards,

Devin

Hi rdallen21,

I’ve just addressed your original topic here https://kriesi.at/support/topic/advanced-layout-builder-not-loading#post-139338 .

Regards,

Devin

Your syntax is wrong but it *is* being added. Padding doesn’t have negative values, only margin does. So you would need to do:

#footer{

margin:-10px 0 -27px 0;

}

Hi khalidmuharraqi,

That is actually just one single background image so it fakes the shadows and everything.

See: http://kriesi.at/wp-content/themes/kriesi_at/images/skin1/stuff_bg_less.jpg

So you could try the box-shadow method or if you aren’t using a responsive layout the single large background image like Kriesi currently has.

Regards,

Devin

Hi felipetto,

Are you using an email that is hosted on your server (@yourdomain.com)? When using the smtp plugin, the mail still fails using the forms?

Just need a bit more information to go on so if we can see the site, the form and any other information we can dig a bit deeper into the issue.

Regards,

Devin

Hi Christian,

1) If you use pixel size for your text it will always be that pixel size. You can use ems or percentage sizes to make the adjust to the device.

I’ve actually found the best results just using an image for my text in the layerslider instead of plain text (which is what Kriesi also did for all the demos).

2) The menu switch width can be adjusted following the steps here: https://kriesi.at/support/topic/top-menu-with-the-social-icons-bigger?replies=5#post-132320 . This is needed when your menu has too many items or the item length is wider than what the theme defaults to.

3) There is no theme option for styling comment text so it needs to be done with custom css. If you can give us a bit more guidance on what you want to change we can try and assist.

4) No, the portfolio grid doesn’t have a mechanism in place to create an auto height. The best option is to either not show excerpts or create consistent lengths of titles/excerpts.

You could use a minimum height on the portfolio items but that doesn’t have IE8 support.

5) Do you have an example of what isn’t working?

Regards,

Devin

Hi yukanl

You shouldn’t need to do anything to get the theme styling to override the woo commerce styling. As long as the config-woocommerce folder is present in the theme files and is getting called in then it should take priority.

What is the URL for your shop page, maybe we can see a failure in one of the scripts loading in or something like that.

Regards,

Devin

For a quick guide on updating your theme take a lok at this video on updating the Enfold theme via FTP: https:/vimeo.com/channels/aviathemes/67209750

If a regular contact form isn’t working you will need to contact your host and talk to them about getting the regular WordPress mail function to work. You can also try using the SMTP plugin as I believe it is still working even though it has not been updated.

Regards,

Devin

If you are shrinking the header then you also need to bring up the main container:

.fixed_header.social_header #main {

padding-top: 90px;

}

Hi cree8teevgrl,

You’ll want to take a look at this if you are new to WooCommerce: http://docs.woothemes.com/documentation/plugins/woocommerce/woocommerce-user-guide/getting-started/

While the them support WooCommerce we aren’t support for WooCommerce so getting familiar with their documentation and codex will get yuo WooCommerce answers via the most quick route possible.

Regards,

Devin

You just need to add that same css to your custom.css, child theme css or the Quick CSS field. CSS works by whatever comes last (cascading style sheets).

Hi salai_com,

First disable any active plugins you have running. There seems to only be one but disable it just in case.

Then delete the page with the fullscreen slider. Re-create it and add in only the image for the slide. If you are still getting the error, try re-updating your theme to the most recent version by re-downloading the theme from your downloads on ThemeForest and uploading it via FTP.

For a quick guide on updating your theme take a look at this video on updating the Enfold theme via FTP: https://vimeo.com/channels/aviathemes/67209750

Regards,

Devin

I don’t understand the issue to fix. As I said before having tested it on IE8 natively I’m not actually getting an issue.

The respond.js will just force IE8 to use media queries which seems to be fixing your menu overlap. The only thing I see at this point is the spacing is a bit different in IE8 but that is to be expected in an almost retired browser.

Hi gregdickson,

I don’t know why but the base .avia-button background color is wrong. Try re-downloading the theme files again and then re-uploading the css>shortcodes.css file to your live site. Make sure any caching for the file gets re-set and see if that helps.

Regards,

Devin

Hi xrisxal2000,

You should never ever modify the themes css files directly. All customization should be in either a child themes style.css, your custom.css file or the Quick CSS field.

If you’ve modified the layout.css file we unfortunately can not give you the exact item lines that were modified from version to version so you will need to re-apply them into one of the proper channels after updating the file.

Regards,

Devin