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Hey!
I’ll tag the topic for Peter and Kriesi if either want to dig in here but in general its far out of the scope of what we typically cover via support.
Cheers!
DevinWhat is your normal steps for setting up the child theme and making the styles active? I noticed a missing ending bracket on the last bit of your quick css and added it but in general things look correct – except for the overall styles having no option selected.
So I’m wondering if there is a database setting entry where the styling content has gotten somehow modified outside of where the theme is able to re-set the options.
September 10, 2014 at 4:01 am in reply to: Bug: Use of custom Google fonts with a + in the name #316233Hey!
Did you try adding it without the +? The theme actually already adds lots of fonts with spaces in them so it should slide in with the rest of them. You can see them all in includes / admin / register-backend-google-fonts.php.
Best regards,
DevinHey davisar!
Try:
@media only screen and (max-width: 479px) { .avia-search-tooltip.avia-tt { margin-left: -47px; } span.avia-arrow-wrap { display: none; } }
Best regards,
DevinHi!
Try deactivating all active plugins and then see if things are working at that point. If you can as well, try logging into your install from an incognito window where there are no browser plugins running just in case.
If you are still having an issue reply here with admin login data as a private reply and we’ll log in and take a look.
Cheers!
DevinHey All!
I’m closing off this topic before it gets unmanagable. To date we have had 2 small bugs with Enfold version 2.9.2 and WordPress 4.0 so before anything else make sure you are on Enfold version 2.9.2 and try deactivating all active plugins in case an un-updated plugin or newly updated plugin is causing a conflict.
If you are still having an issue please create a new topic, include admin credentials in the private data so we can log in and see the issue live, and a full description of the errors/issues so we can re-create them.
Thank you and if we find any theme side bugs we’ll make sure to get them fixed ASAP :)
Regards,
Devin
\Hi melonmelon!
Unfortunately that isn’t something we can assist with. You could try stack exchange or somewhere like that but pure custom code is out of the scope of what we cover via support.
Cheers!
DevinHey!
I’ve tagged the topic for Kriesi as he is the only one I think that can answer your questions at this point.
Regards,
DevinHi Snerp!
Can we get a admin login to the site with the issue?
Cheers!
DevinSeptember 10, 2014 at 3:41 am in reply to: Problems when moving Enfold theme website from subdirectory to root directory #316223Hey Ivana!
What steps are you taking to “move” the install. I’ve done it maybe 20 times for various clients and have never had the issue.
The change over takes less than five minutes and doesn’t include moving any data or even modifying the database other than the site url so none of the theme data *should* be even relevant.
Regards,
DevinHi!
What was the issue you had with updating? So far all issues like you’ve outlined have been solved by updating to Enfold version 2.9.2 and making sure all plugins are up to date to work with the updated WordPress version as well.
Regards,
DevinHi!
I think what you might be seeing with the widget/sidebar area is a bug or maybe quirk you could say in how Firefox draws borders.
It will overlap borders instead of drawing a single one under some circumstances. I’m not seeing it on my end but I’ve run into that one other time where the sidebar border was doubling up and it was only with FF. I don’t know of a fix except removing the border completely:
#top #main .sidebar { border: 0; }
Best regards,
DevinHey codecreative!
There is no file for that as its a hook to add content wherever it is placed. See: http://codex.wordpress.org/Function_Reference/wp_head and http://codex.wordpress.org/Plugin_API/Action_Reference/wp_head
Best regards,
DevinHi!
Make sure you are downloading the new update from ThemeForest before unzipping, FTPing to your server and then writing over your theme files.
Best regards,
DevinSeptember 9, 2014 at 1:19 pm in reply to: WordPress 4.0 update causes Avia Layout Builder not to work. #315832Hi!
So far, with over a hundread posts about compatibility with WordPress 4.0 and Enfold we have only one minor css issue that has been verified.
If you are not using Enfold version 2.9.2, which is the only theme version compatible with WordPress 4.0, please update and then try things without any plugins active so its only WordPress and Enfold.
Regards,
DevinHi!
What is the url for the site? Once you write over the theme files over FTP it should be working unless there is something caching the previous version like wp super cache or another caching plugin.
Regards,
DevinHey!
When you say that it shows nothing, what isn’t showing and where? When you updated over FTP did you do a full replacement of the entire theme folder?
Cheers!
DevinHi!
The page already comes setup with a left sidebar by default. As long as your theme options are set to show sidebars on pages then it will show up under the image.
However as its mentioned on that documentation page support does not cover customizing page layouts and the code I posted is meant as a way for user to have a starting point.
Regards,
DevinSeptember 8, 2014 at 4:09 pm in reply to: After uploading local copy to web-server not all the links written correctly #315172Hi Alex!
Yes, that is correct. Links that are user defined are not automatically changed. You would need to change them when moving the data. See: http://kriesi.at/documentation/enfold/move-from-a-local-installation-to-a-live-server/
Regards,
DevinHey motylanogha!
Unfortunately we aren’t able to answer purely customization/custom code questions. However, I have a sample I posted on my own blog when I was playing around with delayed css you can try using as a reference to debug what you have: https://gist.github.com/DevinVinson/7508613#file-demo-html
Also try adding in !important on your declarations in case there is something else taking priority.
Cheers!
DevinSeptember 8, 2014 at 3:58 pm in reply to: Second-level nav/menu bar encroaches on full-width layerslider #315158Hey ecojedi!
I’m not quite sure what you mean from the description so we’ll definitely need to see the site. You can add private data to your reply or make the post fully private.
Best regards,
DevinSeptember 8, 2014 at 3:35 pm in reply to: WordPress 4.0 update causes spinning wheel of death in page Avia Layout Builder #315141Make sure you are using Enfold version 2.9.2 and all plugins are either deactivated or have been updated to work with WordPress 4.0.
September 8, 2014 at 3:34 pm in reply to: A technical question about Masonry Gallery under "Media Elements" #315139Hey websitegurus!
The images loading in don’t get loaded into the page until they are requested.
Best regards,
DevinHey!
Unfortunately the only two options you have are to reduce the padding/spacing on the menu items further or to decrease the number of menu items so there is more room.
Best regards,
DevinHi gianmarizzi!
Instead of deactivating your caching plugin, reactivate and then clear all of its cache. Simply deactivating it keeps the same old cache loading in for logged out users.
Cheers!
DevinSeptember 8, 2014 at 3:28 pm in reply to: If I click on "Proceed to checkout" page is reloaded but is blank #315132Hey!
Yes, WooCommerce update could have caused it or even another plugin causing a conflict. It is most likely unrelated to the theme in this case since the theme only really styles WooCommerce and doesn’t modify it.
Regards,
DevinSeptember 8, 2014 at 3:27 pm in reply to: WordPress 4.0 update causes spinning wheel of death in page Avia Layout Builder #315129Under your downloads on ThemeForest you have a green button for “Download”. When you click on it there is a dropdown with 3 options: All files & documentation, Installable WordPress file only, License certificate & purchase code.
The first option for All files & documentation should have the change log in it.
September 8, 2014 at 3:24 pm in reply to: Masonry Blog in Spanish not the same as in English #315122Hi!
Your post unfortunately got continually bumped into the middle of our queue each time you self responded so we are just now seeing it here at the “start” of our queue.
What is the issue on the dracula/conexion-dracula-2012/ page in spanish? From what I can see they are two different page layouts so the content is different on each.
Best regards,
DevinHey hotspot!
No, it doesn’t parse php at the moment and I’m not sure its a good idea to try and modify it to do that without adding additional security checks to the field.
As an easy workaround you could try either creating a shortcode to output your php which the field should already parse (it uses do_shortcode) or using a plugin which lets you put php snippets into shortcodes.
Cheers!
DevinHey trevorjohnston!
For the 404 issue try going to the WordPress Settings>Permalinks and then changing them to default, saving, checking your links, re-saving to your previous permalink settings.
Regards,
Devin -
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