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  • in reply to: Page builder not working – WordPress 5.7 issue? #1293366

    Hi Yigit,

    Sorry about that, there’s something amiss with the login URL – I have to use the super awkward one below ??

    The username and password should still be ok…

    Does this work for you??

    in reply to: Page builder not working – WordPress 5.7 issue? #1293330

    Hi Yigit,

    Ah I see, I understand. You can see things I cannot, that makes sense now!

    I have generated a full backup from within my cPanel, and would really appreciate it if you could do the update for me, thank you so much! Logins posted privately.

    Really appreciate the help.

    Thanks,

    Catherine

    in reply to: Page builder not working – WordPress 5.7 issue? #1293022

    Hi Yigit,

    Thanks very much for replying.

    I had checked the theme actually and it says the site is on the current version? I use a child theme – so that appears as Enfold Child in the left sidebar. I have checked via as many routes as possible ie Dashboard – Updates; Enfold-child – Update. It states I am on version 4.8.1. I used Themeforest and have the API key entered.

    On the Site Health section of the WordPress dashboard there are some issues – could it be one of these? It mentions that I’m on PHP 7.2.34 and need to update that to minimum PHP 7.4 (this ties in with the error messages appearing (see below) It also details some security issues I need to address ie unused plugins, themes etc, which may be an issue – I have them on auto-enable but I notice there is still a red number on the sidebar and some plugins highlighted in blue – I’m not sure why. I may just delete the plugins (there are only 5 and none are of huge importance to the content.) I have also deleted all the WordPress themes that were deactivated.

    So it seems from what I can gather that the Enfold theme is up to date – do you think it could be the PHP issue?

    If I click on the Dashboard tab in the left sidebar, then click Updates – the following strings are currently appearing at the top of the page (some are incomplete because I am copy-pasting and the initial data runs off the page)

    et ‘http_code’ in /home/aruleoft/public_html/www.bexhilltobago.co.uk/wp-content/themes/enfold/framework/php/auto-updates/class-envato-protected-api.php on line 307

    Warning: Invalid argument supplied for foreach() in /home/aruleoft/public_html/www.bexhilltobago.co.uk/wp-content/themes/enfold/framework/php/auto-updates/class-pixelentity-theme-update.php on line 49

    Warning: Illegal string offset ‘http_code’ in /home/aruleoft/public_html/www.bexhilltobago.co.uk/wp-content/themes/enfold/framework/php/auto-updates/class-envato-protected-api.php on line 307

    Warning: Invalid argument supplied for foreach() in /home/aruleoft/public_html/www.bexhilltobago.co.uk/wp-content/themes/enfold/framework/php/auto-updates/class-pixelentity-theme-update.php on line 49

    EDIT: I have just updated the PHP version and those error messages have now gone. However, the page building interface is still a mess – the Enfold block building interface is way down the page, with what looks like WordPress interface at the top. It’s as though they are competing. I feel this happened with a WordPress update – are there compatibility issues??

    • This reply was modified 2 years, 11 months ago by Catty47.

    Ah, actually – sorry, I found it! I literally just missed it.

    Thank you, I’ll make the text changes myself in cPanel.

    Thanks guys!

    Ok, thank you. I tried that but got a message saying something like “Import didn’t work – nothing to import.”

    I can access the .php files from my host cPanel, but actually I couldn’t find the text I want to edit anywhere – is it definitely in the comments.php file??

    Do you mean it can be modified in the CSS templates? I can probably figure that out myself once I remember where to find it! (I am using a child-theme).

    Fab, it worked!

    I feel pretty silly now – definitely a case of me overcomplicating things….!

    Just one query – is it possible to edit the text that reads:

    LEAVE A REPLY
    Want to join the discussion?
    Feel free to contribute!

    It’s not hugely important but it would be nice to put my style/tone on it….

    in reply to: Padding in text box underneath Tab element #857635

    Hi Jordan,

    I hadn’t – but I have now, and it has fixed the problem!
    Brilliant, thank you.

    (I obviously misunderstood what that meant – I thought it was the positioning of the title of the tab!)

    Looks great, thanks Jordan

    in reply to: Problems pointing domain name – theme being blamed? #535833

    Just noticed that the first error message looks as if Enfold is trying to open a sessions file for another user – user51483! My account is user52791. Where could Enfold pick up user51483 from? Help!

    in reply to: Problems pointing domain name – theme being blamed? #535524

    These are the error messages
    Warning: session_start(): open(/home/user51483/sessions/sess_c905adfd4e982b3546584556ae9c27a9, O_RDWR) failed: Permission denied (13) in /web1/user52791/website/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/masonry_entries.php on line 32

    Warning: session_start(): Cannot send session cache limiter – headers already sent (output started at /web1/user52791/website/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/masonry_entries.php:32) in /web1/user52791/website/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/masonry_entries.php on line 32

    Also having issues navigating the menu system – getting Not Found everwhere

    in reply to: Problems pointing domain name – theme being blamed? #535350

    Just to keep you updated: Have now activated Enfold again because I received an email saying the latest version of Enfold is out.
    Using the username and API key I have applied changes. We can now get into the WordPress admin screen but the error messages remain on the live site.

    in reply to: Problems pointing domain name – theme being blamed? #535347

    Hi folks,
    Has anyone had a chance to look at this for me yet? :-)

    in reply to: Problems pointing domain name – theme being blamed? #535344

    I have amended the databse to use theme twentyfifteen so that I can login as admin, so the error messages mentioned above will not appear now. I think that the following rows in table wp-options may be the occurrences of ‘user52791’ that are causing problems:-

    (40, ‘recently_edited’, ‘a:3:{i:0;s:62:”/web1/user52791/website/wp-content/themes/enfold/functions.php”;i:2;s:58:”/web1/user52791/website/wp-content/themes/enfold/style.css”;i:3;s:0:””;}’, ‘no’),

    (82, ‘uninstall_plugins’, ‘a:2:{s:94:”web1/user52791/website/wp-content/themes/enfold/config-layerslider/LayerSlider/layerslider.php”;s:29:”layerslider_uninstall_scripts”;s:30:”backup-wp/backup-wordpress.php”;s:20:”sns_backup_uninstall”;}’, ‘no’)

    (998, ‘frmsvr_last_folder’, ‘/web1/user52791/website/wp-content/uploads’, ‘yes’),

    in reply to: Problems creating child-theme #532829

    Sorry, quick check – I have added some template debugging code to my child theme functions.php.

    Is the code below in private content correct? I have simply added the code after all other text in the functions.php file.

    in reply to: Problems creating child-theme #532825

    Ok, great, thank you. So I can just transfer this whole folder across via FTP into the themes folder of my website, yes?

    in reply to: Menu items too long – submenu not working? #530190

    Hi you guys,

    Sorry, I just realised what I was doing wrong – editing the wrong menu….!! Doh!
    Sorry for the inconvenience, rookie error.
    Blame jet-lag ;-)

    in reply to: How to edit Avia Layout Template that is already created? #523913

    Hi Andy,

    Yes, I followed that tutorial and the WordPress codex one on child themes, but it’s not working with the code suggested. But it’s no problem, I’ll open a new thread.

    Thanks Andy

    in reply to: How to edit Avia Layout Template that is already created? #523209

    For some reason I’m not able to get my child theme to work properly. I suspect I’m not using the right code in either the style.css or functions.php; I couldn’t find a single source of the best code to use so I’m not sure I have it right!

    Are you able to give me the right code to use to create a child theme? I have added underneath the code I’m using in private content.

    I’m ok to upload via FTP – the theme is showing us as a broken theme in Appearance-Themes in the Dashboard of my site, with a message that the stylesheet is missing.

    in reply to: How to edit Avia Layout Template that is already created? #523016

    Ok, so I don’t lose the General Styling CSS snippets when the theme updates? They are preserved?

    in reply to: How to edit Avia Layout Template that is already created? #522792

    Thanks you guys, will do this.

    Should I also add snippets of CSS into the child theme instead of having them in General Styling?

    in reply to: How to edit Avia Layout Template that is already created? #522332

    Sorry, not concentrating – I see the link now. Doh!
    Thanks Yigit, I’ll check that.

    I don’t have a child theme set up so I’ll have to edit the .php file.

    Thanks!

    in reply to: How to edit Avia Layout Template that is already created? #522318

    Ooh, awesome!

    How do I enable debugging, somewhere in the Enfold settings?

    in reply to: Can I upload a new font to Enfold? #522237

    Thank you! That’s so helpful, I’ll check it out.

    Thanks Yigit x

    in reply to: Can I upload a new font to Enfold? #521786

    Sorry – I’ve just checked it, it’s a .otf, not a .rtf

    Brilliant, that’s changed the text colour….

    Now for the background?! You see where the background of the tooltip box is the same colour as the dark red background – we need to be able to change that to say a pale blue…

    Thanks for the tip re hex codes too

    Also, the code you gave me has changed the colour – but only of the dot? If you look now at [web address below] you’ll see the dot is blue but the background of the text is still dark plum coloured, which is the one we want to change?

    Lovely, thank you – and tell me, can I use hexadecimal codes where it says green or must I use colours?
    If so, how can I find some colour-descriptions to choose from? Sorry, I just always use hex codes!

    in reply to: Portfolio items going to Error 404 Page #453636

    Hi again,

    Don’t worry – remembered where to find it in Appearance. That’s worked! I adjusted to post name and the front page link now seems to be working.

    Thanks so much you geniuses!

    :-)
    Catherine

    in reply to: Portfolio items going to Error 404 Page #453630

    Hi there,

    Thanks for replying!

    Where would I adjust those settings??

    in reply to: What is the 'socket'? #447193

    Ah ok – I’ll have a play with it to see if it suits my needs!

    Thanks for the links, they’re very handy.

    Have a good day!

Viewing 30 posts - 1 through 30 (of 38 total)