Hi Ismael. I seem to go crazy :)) When I wrote you and made the report of the loss of customizations, the situation was the one that can be seen in the linked images, as a reference of the situation at that moment: you can check it from the different links used in the browser navigation. As you will have seen, I have purposely placed side by side the situation between the online site https://www.trikego.com/it/ and the staging site https://www.staging2.trikego.com/it/

I had also checked from different browsers, incognito or by clearing the cache, but the customizations I listed in the staging site were lost, I don’t understand. Now everything perfect.

I will try to make the changes online again and see what happens. I will keep you up to date. thanks for your patience :)

Hi. To avoid topics similar to this (the reference is my topic – “Missed some customizations on some texts“), I prefer to close this one and open a new one. Thanks a lot. Best regards. Bruno

I restored a backup copy: there were other anomalies, for example the setting of the home page, set to “last articles” and relocating the right page, the site appeared blank … I will make a copy of the site to be able to continue the work and I will update you later

Hi. Unfortunately, for the umpteenth time, updating the theme has addressed a series of critical issues and the site has lost some fundamental customizations, set deliberately, but after the update, they are lost: this is not the first time this has happened.

I would necessarily need your help to restore the correct situation as soon as possible. At the moment, suddenly, the site https://www.trikego.com/it/ has lost the following customizations

1. top header customization: the correct situation is without flags on the right and without a white vertical line to divide the social icons
RIGHT https://ibb.co/3Cjq4Hr
WRONG https://ibb.co/7pf41xz

2. image customization: in hp, images that previously had square contour customization with rounded corners (corrected)
https://ibb.co/ZTf0yXh

now they are circular !!! Wrong !!!
https://ibb.co/2Sf4zvK

3. I had assigned the various CSS buttons to give them the outline of a color
RIGHT https://ibb.co/gzH8WNQ

now, they are all orange

4. in the contacts page the mouse over did not occur with a change from white to blue (the text is not seen)
https://ibb.co/s1DBs81
https://www.trikego.com/it/contatti/

It also lost the footer customizations: now the text is very small.

How is it possible? The only thing I have done is update the theme and change the footer text and this is the result: the loss of some fundamental customizations. Do I have to intervene with some plugins to verify the url? could it depend on the ssl certificate? I repeat, lately, with every Enfold update, there have been problems of this type: how can I solve them? The situation is not pleasant, the customer is getting nervous …

While waiting for your reply, my best regards. Bruno

Hi Ismael. I used <br> in the Italian version, in the settings Enfold, Copyright,

https://ibb.co/F0qr0nx

all right, now the text in the footer is on 2 lines, perfect :)

https://ibb.co/BZGY67D

however, a new problem arises if I do the same in the Enfold settings for the second language (English): it does not find the English index page

https://ibb.co/7j7YwQm

https://www.trikego.com/en/

If from the Italian site (first language) you choose the English flag (second language) and click on the logo (on the left at the top of the page), the result is a page not found (image above – “NOTHING FOUND – Sorry, no posts matched your criteria”). If you browse from this page not found, the pages are there. There is no home page in English.

This happened by changing the text to Enfold Copyright in the English version. I tried to delete the text, but nothing changes, it can’t find the English home page. How can this be solved? Thanks for your support. While waiting for your reply, my best regards. Bruno

Hi Rikard. Please be patient: I added your css and it works in part: the titles (indicated with the red arrow) remain to be increased, would you be kind enough to show me the class?

https://ibb.co/fMR3kXr

https://trikego.com/it/negozio/

Thanks for the support. Kind regards. Bruno

At the moment, after checking it didn’t solve the problem, I deleted your css. Let me know if I can contribute in any way to the solution (for example if I have to put your css back or need accesses). Thanks Rikard. Kind regards. Bruno

Hi Rikard. I added the css to the Enfold Child Css

/ * Rikard * /
.template-shop .product_meta {
font-size: 18px;
}

but it does not change the size of the fonts for categories and woocommerce product summary tags

https://trikego.com/it/negozio/

https://ibb.co/nRLZd3s

• This reply was modified 3 years ago by Bruno.

Hi Ismael. as always thanks for the support. Best regards. Bruno

Hi Ismael. Thanks a lot for all :)) This topic can be closed. Best regards. Bruno

Thanks a lot Rikard for the solution :)) this topic can be closed. Best regards. Bruno

Thanks to you Ismael for your support and kindness. This topic can be closed. Best regards. Bruno

Hi Ismael. I have chosen to use the footer widgets only for the Italian version. For the moment it is the solution adopted. In the meantime, I’ll elaborate on your advice. Thanks a lot Ismael. Best regards. Bruno