Forum Replies Created
-
AuthorPosts
-
Hi,
Y
Best regards,
BasilisHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHey philipGCI,
Not sure we understand exactly what you mean – can u help us a bit more?
Best regards,
BasilisDecember 17, 2018 at 10:37 pm in reply to: Center Copyright Info and Footer Menu in Mobile View #1046573Hi,
Please add the following:
footer { width: 300px; }
and that should be working properly for you :)
Best regards,
BasilisHi,
Unfortunately that is not possible on the way you need to implement it.
Best regards,
BasilisHi,
Please post your question in English, using google translate is hard for us.
Best regards,
BasilisHi,
Sorry for the delayed reply – but if you post in English it will be better and quicker for us to assist and help.
Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisDecember 17, 2018 at 8:39 pm in reply to: Strange results when searching our website on google #1046524Hi,
Unfortunately I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
basicly you need to create you results properly, add correct metas etc and then request to re-crawl the web site.
Best regards,
BasilisHi,
The issue is on the nested tabs.
Allow us some time, we are working on such fixes.Best regards,
BasilisHi,
Right now, we only have an option to modify the results of the query’
https://github.com/KriesiMedia/enfold-library/blob/master/actions%20and%20filters/Search/avf_ajax_search_query.phpbut there is no way to modify the design section.
Best regards,
BasilisDecember 17, 2018 at 8:28 pm in reply to: Enfold Portfolio Masonry Grid – Taxonomy Selection and Breadcrumbs #1046516Hey jaybarr,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey Erich Alexander,
Regarding the 2 first scripts, those are been updated from WordPress and not Enfold, so that needs to go through there.
Regarding the 3, the issue is that for us to show the images in a correct ration we resize from CSS. You can always crop those images and upload them that size so they are good for you.Best regards,
BasilisDecember 17, 2018 at 7:43 pm in reply to: Keep element at bottom in color section in all sizes #1046477Hey Linda,
You want it to be always on bottom even when scroll?
Best regards,
BasilisHi,
Thank you for the extra details – that can help our developers debug further.
Best regards,
BasilisHi,
I tried to make that happen but it is not so clear on when it does happen unfortunately. We might need some more time for review on that.
Best regards,
BasilisDecember 17, 2018 at 7:19 pm in reply to: Videos causing multiple instances opening and depreciating asset error. #1046448Hey SebastianCroce,
That seems to be basicly an issue with the browsers – we do have to look further into it and try to understand the hole process.
Allow us some time.Best regards,
BasilisHi,
Have you tried contact the plugin developers?
What did they said?Best regards,
BasilisDecember 17, 2018 at 5:59 pm in reply to: Custom Footer Page – How to prevent it appearing in search results #1046401Hi,
Tank you for the feedback.
The issue will be fixed on the next upgrade – we have our developers working on it.
It will be the same thing as we suggested BTW – a noindex value to the virtual paged generated.Best regards,
BasilisDecember 17, 2018 at 2:02 am in reply to: 2 columns on mobile jumping on one side not the other? #1046112Hey Birdster,
Can you please share the code for us so we can get a review – what exactly have you implemented?
Best regards,
BasilisDecember 17, 2018 at 1:52 am in reply to: Fixing compatibility of certain Yoast SEO plugin elements & Enfold #1046109Hi,
I have some good news – our developers have worked on a fix – which should be available really soon.
Best regards,
BasilisHey ginnywills,
Please add:
.av_header_transparency a { color: #fff !important; }
It should work for what you want to do.
Best regards,
BasilisDecember 15, 2018 at 9:45 pm in reply to: Screen "shaking" on product list plugin for woocommerce #1045733Hey Roger,
Password is not working could you please double check?
Best regards,
BasilisHey cagraphicdesign,
we appreciate you renew the support.
We are going through all of the questions and we will do reply to the question as soon as possible.
We appreciate the patience required.Best regards,
BasilisDecember 15, 2018 at 9:37 pm in reply to: Update nicht möglich, Formatierungen stimmen teilweise nicht #1045730Hey fischer90,
Could you please post your question in English?
Best regards,
BasilisDecember 15, 2018 at 9:31 pm in reply to: No Default or Specific Featured Image Size for a Blog Post #1045729Hi,
You need to edit the single file and remove the height on the featured image.
If you are comfortable, copy the file to your child theme and do the edit there!
Should get the results you want.Best regards,
BasilisHi,
have you translated the products are they visible on the language that you are searching?
Best regards,
BasilisDecember 15, 2018 at 9:27 pm in reply to: Google maps – "For development purposes only" printed on the map #1045726Hi,
@rudtek please go ahead and create your own ticket!Thank you very much! :)
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHi,
We have never consider it, you can always suggest it as a feature request.
Best regards,
Basilis -
AuthorPosts