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Hi,
That is something we will be having our on our next upgrade, which should short that issue.
Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
We are not sure unfortunately, that is why we ask to review with Credentials.
Best regards,
BasilisHi,
I needed to clear and do changes to push over.
You can do the same by enabling / disabling and clear cache.Best regards,
BasilisHey Yves Reymond,
Our Support is open.
Feel free to let us know your issue with as many details as possible, we will be able to help you out.Best regards,
BasilisHi,
We have asked Kriesi about it if he is interested he will let u know!
Thank you very much for the suggestion!
Best regards,
BasilisHey Lou Fabian,
Yes, you can register on our web site and then we will be able to provide assistance with any of your problems!
Best regards,
BasilisHi,
The video does not play on mobile, because how it works is to load an image instead of a video as a fallback, because of Browsers Compatibility
Best regards,
BasilisHi,
That is happening because the rule you added is on a position where it is loaded after the main web site so until it is loaded, it looks like that.
You can try add !important; to the CSS rules, or load the rule on top of the page.Best regards,
BasilisHey ZacApplegateDYI,
The slider, is returning an image on the mobile, do u want instead to play a video?
Best regards,
BasilisHi,
So do u want us to enable it because u have a mistake on your pages, or u want the site up?
Best regards,
BasilisHey ilowelife,
Thank u so much for your great words, but also for the really nice details on your comments.
Yes that plugin is really good. Most of the answers are no – but before we say a no – it is possible to share us a page that brakes?
That way we might be able to figure out what is happening and maybe able from our side to also provide a fix.We appreciate it a lot!
Best regards,
BasilisHi,
Can you please update our theme in latest version and tell us if issue is fixed then?
Best regards,
BasilisHi,
Yes, we are sorry for that, but we handle issues with priorities of how big is a bug or how many times reported as an issue.
We assure you we try our best to handle all of those, the quickest we can.Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHey BingoEnvato,
You would need to load the ALB from child theme and then load your metafields on ony section you need
Best regards,
BasilisHi,
It has not no, we are working to get it short out, there will be a patch that fixes that issue.
Best regards,
BasilisHey mheinen1critical,
Can u show us a screenshot of what u need to do? Because if we try to align the button will not be exactly correct on the view, as the price is inside the text area section…
Best regards,
BasilisHey NHAT TAN,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
Yes, that issue reported previously again – we will be fixing it as soon as possible on our next release.
Best regards,
BasilisHi,
Can u show us an example of how you show it from Hubspot? Not sure if it is a different string that is been removed after?
Best regards,
Basilis
