Forum Replies Created
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AuthorPosts
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Hey connect4consulting,
You would need to modify the Grid, so you can add the option to load them – most probably from custom fields.Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey check-t,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Can u please post FTP details?
Best regards,
BasilisHey sitibus,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisJanuary 24, 2019 at 10:40 pm in reply to: Google reCaptcha Implementation with Enfold Forms #1058373Hi,
Unfortunately we do not have that as an update right now. We have added it as a suggestion for a next release.
We appreciate the understanding
Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey conflock,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
I have run some tests, your php memory limit is on 32M, seems that the code from wp-config is not working
Best regards,
BasilisHi,
The SEO guy is for sure wrong, Google prefers the content to be on top and first and not a video ;)
Best regards,
BasilisHi,
Great to hear!
Best regards,
BasilisHi,
Unfortunately not sure – we have it on our Backlog :)
Best regards,
BasilisHi,
You are using the default widget, or the one comes form our side?
Best regards,
BasilisJanuary 24, 2019 at 10:02 pm in reply to: Meta Informations / Why they show up in the frontend? #1058357Hi,
It seems to be an issue with the compatibility – we are not sure where exactly so we either need more time or to get some extra help from your side.
Best regards,
BasilisHi,
I have asked Vinay who is responsible for our Documentation to take a look and check if there are changes / fixes we can do! Thank you for your feedback.
Best regards,
BasilisHi,
Not yet – we are working on it from our side :)
Best regards,
BasilisHi,
Unfortunately it is outside of our support policy, please do follow the guidance Viktoria has provided.
Best regards,
BasilisHi,
You need to regenerate cache so it can apply any new updates on CSS!
Let us know if that would work! :)Best regards,
BasilisHey pagelib,
We have that issue as a known one – we are working to get that shorted out.
Best regards,
BasilisHi,
I check that those updates are not gone through your htaccess file.
Please go ahead and change the htaccess 557Best regards,
BasilisJanuary 23, 2019 at 1:57 am in reply to: Increase columns for upsells and cross-sells products #1057534Hi,
Thank u!
Best regards,
BasilisHi,
I check your code and I cant see the widget, where have you added it?
Best regards,
BasilisHi,
Any automattion software can fail on the results.
Unfortunately the best solution is to load different browsers on your own computer.Best regards,
BasilisJanuary 23, 2019 at 1:55 am in reply to: Product image shrinks when it should enlarge or Main Product Image does not Zoom #1057531Hi,
Thank you – please keep us updated!
Best regards,
BasilisHi,
Thank u for the feedback and for coming back to us with the update. We do appreciate it a lot!
Best regards,
BasilisHi,
Can you please try re-upload all the folder through FTP?
Best regards,
BasilisHi,
Can you please re-upload the folders through FTP?
It should solve the issueBest regards,
BasilisHi,
I have removed your credentials – for security.
Can you please create your own ticket so we can be able to assist bette?Best regards,
BasilisHi,
There not seem to be any changes – u can always go ahead and do those changes and let us know if we have to help anything else.
Best regards,
BasilisHey whdsolutions,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
Can we disabled form the theme panel some settings to test things around?
Best regards,
Basilis -
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