Forum Replies Created
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AuthorPosts
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Hey Martin,
Can you please check your spam folder, if the email has been there?
Also – if u send the email to be from your email, do you receive the email reply / request?Best regards,
BasilisJanuary 26, 2019 at 8:39 pm in reply to: Enfold page builder layout broken with All In One SEO Pack compatibility issue #1059243Hey road66,
That is an issue of the plugin, has nothing to do with our theme, unfortunately.
Best regards,
BasilisHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisJanuary 26, 2019 at 7:51 pm in reply to: How to set Section Background images to archive the following #1059229Hi,
We do not have an option to have a background effect on an angled. What you can do is to add some CSS to get that achieve, or make the image like that already before you upload it!
Best regards,
BasilisHi,
Thank you!
Best regards,
BasilisHey guidode,
Can you please post in English for us?
We will be able to actually help you better.Best regards,
BasilisJanuary 26, 2019 at 12:35 am in reply to: Template is not responsive at google chrome (samsung android) #1058961Hi,
Can you please post in English for us?
Best regards,
BasilisHi,
Thank you for the feedback – you are right. We will do work on that feedback to see how we can fix that issue.
Everything was working as should previously – seems the problem is poping out with the Guten Integration.Best regards,
BasilisJanuary 26, 2019 at 12:32 am in reply to: REST API missing content after title if using ALB in a POST #1058958Hi,
You can take a look here
https://github.com/WP-API/WP-API/issues/2962if that is something to help you out.
Best regards,
BasilisHi,
Can you please also try contact the Yoast team? They might have some better ideas.
Best regards,
BasilisHi,
|Thank you for letting us know – we appreciate it
Best regards,
BasilisHey Luc2018,
Unfortunately – not yet! We have a lot of new ides for our builder – which will be worked out!
So we appreciate the patience while we work on new updates!Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHey lion73,
Thank u for letting us know.
Best regards,
BasilisHey bigfatpurse,
You can upload from FTP and replace the files that should fix the problem.
Best regards,
BasilisJanuary 24, 2019 at 11:23 pm in reply to: Fixing incorrect behaviour of social share buttons content element #1058400Hi,
Sure thing! Thank u for your patience and understanding – we appreciate it a lot!
Best regards,
BasilisJanuary 24, 2019 at 11:22 pm in reply to: How Do You Move the Author and Date Byline to The Top of a Post Page? #1058399Hey targetzero,
Yes, you can edit the single.php file and move those.
If you do not know how, please upload a child theme, and send us after Admin details together with a screenshot of where u want to position them!Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHi,
Thank u for letting us know – we appreciate it!
Best regards,
BasilisHey sk8tertez,
Have you tried contact the LayersSlider WP Support?
Might be easier for them to solve an issue with their plugin.Best regards,
BasilisHi,
Yes it is, but our support is also limited based on our theme and the Plugin issues do require a bit of help…
Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisJanuary 24, 2019 at 11:09 pm in reply to: Which elements are used in the Enfold One Page Agency Demo for the three "cards? #1058389Hi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHi,
Fredy has some amazing videos
You can check his channel!
Best regards,
BasilisHi,
Please do not write inside the post multiple times, it gets the post to go to the bottom.
Best regards,
BasilisHey gabs01,
That is happening because the image you are uploading is smaller size, I checked the source u have used a smaller one…
Best regards,
Basilis -
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