Forum Replies Created
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AuthorPosts
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Hi,
Can you please check now if all work as hsould?
Best regards,
BasilisHey bpickartz,
If you start typing, you can see that there is an option to load new tags ;)
Best regards,
BasilisHi,
Can you please create a new ticket for the other issues, so we do not confuse between them?
Thank you very much
Best regards,
BasilisHi,
Yes that is possible but we are not able to help somehow from our side. This is something you can do by asking the hosting company to help you migrate them properly
Best regards,
BasilisHi,
Thank you very much for sharing it! :)
Best regards,
BasilisFebruary 27, 2019 at 12:11 am in reply to: Cannot remove featured image from post / Cannot switch to Advanced Layout Editor #1072045Hi,
Thank you very much for sharing it here also! :)
Best regards,
BasilisHi,
NOt sure that your last reply explains what you have done, could you please rephrase it to help us understand?
Best regards,
BasilisHi,
Latest version is indid soving all those issues – so yes you can check it further.
Best regards,
BasilisFebruary 27, 2019 at 12:05 am in reply to: CONTACT FORM ISSUE / UNKNOWN "NO-REPLY" EMAIL & NO AUTORESPONSE #1072039Hi,
Thank u for updating us and letting us know!
Best regards,
BasilisHi,
There is an update that we are working and we will have it been released soon, which is related to those issues.
Best regards,
BasilisHi,
Hope Michael helps you in the direction you need :)
Best regards,
BasilisFebruary 26, 2019 at 12:25 am in reply to: Objects does not display on portal, in editor no media is displayed #1071559Hi,
You are running on a really old version of Enfold.
Unfortunately you need to updagrade as there is not a lot we can do from our side.Best regards,
BasilisHi,
Thank you for the reply Michael!
Best regards,
BasilisHey madsonic,
Can you show us an example of what you would like to achieve – and we will help you get it done with it :)
Best regards,
BasilisHey Phil,
For mobile this functionality does not exist – you are correct.
Best regards,
BasilisHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Also please check out your server, the first result is way to slow.
Best regards,
BasilisHi,
Have you updated your Enfold version?
Best regards,
BasilisHey B,
Can you please attach a screenshot of the issye?
Best regards,
BasilisFebruary 25, 2019 at 11:48 pm in reply to: Enfold Theme not Working with WordPress 5.0.2 and php 7.2 #1071542Hi,
Please create your own issue, I have edited your post and removed credentials for security reasons.
Best regards,
BasilisHey Trimmer23,
I am sorry but it is not clear at all what is the issue and how w can help you.
Best regards,
BasilisHey Piamq,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
Thank u for letting us know – we appreciate it!
Best regards,
BasilisHi,
hehehe, happy you got it short out :)
Best regards,
BasilisHey Henk,
Have you leared your cache? I load the page and everything seems to be looking as should.
Best regards,
BasilisFebruary 25, 2019 at 11:26 pm in reply to: Problems with WPML / Avia Layout Builder translations #1071528Hi,
There was a small issue with WPML – it will be shorted out on our next release.
Best regards,
BasilisHey Mohammad Nisar,
Sure, can you pelase register on our web site, with your key, so we can be able to provide further assistance?
Best regards,
BasilisFebruary 25, 2019 at 11:22 pm in reply to: Dev Help Request : Integration with Landing Pages plugin #1071525Hey Hudson Atwell,
I have forwarded the ticket to our main developer, he will check further with you if there is a way to contact you and help with the integration…
Best regards,
BasilisHi,
I just checked it and it seems to working properly after flushing the permalinks.
You can check it now./Best regards,
BasilisHi,
Those classes unfortunatley cant be loaded from a child theme.
Best regards,
BasilisHi,
Can we disable plugins so we can do some tests?
Best regards,
Basilis -
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