Forum Replies Created
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AuthorPosts
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Hi,
Can you please try contact the plugin developer, unfortunately it is not something we can help from our side.
Best regards,
BasilisMarch 18, 2019 at 4:38 pm in reply to: Portfolio grid display issue with Chrome and Firefox #1079962Hi,
We are working on fixes all the time, so most probably should be on the next updated version
Best regards,
BasilisHi,
You can use the following plugin
To modify the sizes. It should work our for you.
Best regards,
BasilisHey Henk,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
No worries everything is good :)
Happy you got it shorted out!Best regards,
BasilisHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
Yes, you can do that. You can re-place the files from a Child theme.
Best regards,
BasilisHi,
Can you please rephrase the question? It is really hard to understand your exact need right now for us.
Best regards,
BasilisHi,
We are loading the fonts according to the way we fill it will increase the loading section.
We can discuss it with our developers as an option.Best regards,
BasilisMarch 18, 2019 at 4:03 pm in reply to: Target single tab via css in "tabs element" on mobile #1079926Hey maxgorelkine,
When they loose their tab class, they do get a new class, which you can target for lower screen sizes.
Best regards,
BasilisHey rossidav,
The functionality is for only one page so there is no way to do this one.
Best regards,
BasilisMarch 18, 2019 at 3:55 pm in reply to: Blog grid displaying in random order when WooCommerce is activated #1079922Hi,
Not sure if something have changed, but I have asked our developer to look into it.
A quick question, if you remove the category from the list and leave only product – does it work?Best regards,
BasilisMarch 17, 2019 at 7:01 pm in reply to: Theme shortcodes not working on WooCommerce product pages #1079692Hi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
I am also, but I can see that everything is normal and fine
Best regards,
BasilisHi,
What do you mean to ” fix ” can u please clarify better?
Best regards,
BasilisHi,
I played around with the settings etc and I can see the problem but does not happen on an installation of mine.
Will need to look around a little bit more to make sure what is happening although.Best regards,
BasilisHi,
You are still using the Post Type orders?
Best regards,
BasilisHi,
Sure thank you for letting us know.
Best regards,
BasilisHey thevoiager,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisMarch 14, 2019 at 7:27 pm in reply to: Avia Layout Builder not loading on Approx. Half of my Pages #1078813Hi,
Are you sure it is not cached and this is why you are having the problem?
Best regards,
BasilisHey Roland,
You need a speicific media query for which thing?
Best regards,
BasilisHey decode,
Please do explain your question / issue for us so it can be clear and we can help
Best regards,
BasilisHi,
Do you have a backup of the files, so we can also work our selfs?
Best regards,
BasilisMarch 14, 2019 at 7:20 pm in reply to: Fullwidth easy slider not showing after translated page (wpml) #1078806Hey Pixeleroco,
Are you also translating the content inside the WPML? This should be done if you want it to work.
Best regards,
BasilisHi,
You also need to add height and line-height into the code that Richard has provided and should probably work properly
Best regards,
BasilisHi,
Hm, seems there is a problem with the query on specific page because of the current page it is.
Allow us some more time please.Best regards,
BasilisHey ThisTime,
Why do you have a selected category on the Blog view? If you remove that u will be able to see everything properly
Best regards,
BasilisHey diefleischerei,
The ration is the same, the caption is coming up of the image, so it does not resize the image :)
Best regards,
BasilisHi,
This is happening I think because this screensize seems to be as a desktop one.
Best regards,
Basilis -
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