Hi,

Thank you for letting us know we appreciate it!

Best regards,
Basilis

Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Basilis

Hi,

I have asked Guenter to look into the ticket again.

Best regards,
Basilis

Hi,

Thank you for letting us know – we appreciate it.

Best regards,
Basilis

Hey JeffBianchi,

No unfortunately this does not exist.

Best regards,
Basilis

Hi,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

Hi,

Please create your own ticket so we can be able to assist.

Best regards,
Basilis

Hi,

Please create a different post with your login details do not share inside a post someone else created.

Best regards,
Basilis

Hi,

This is not something related to our theme. It is a WordPress functionality and there is not a lot we can do from our side unfortunately.

Best regards,
Basilis

Hi,

Please contact the plugin developer. We have nothing to do with Gravity Forms.

Best regards,
Basilis

Hey igorfoto,

Are you using ALB for Blog or not?

Best regards,
Basilis

Hey iris2002,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Basilis

Hey DNbygg,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Basilis

Hi,

Please go to Performance Settings and from there disable it.
This section is over at Theme Settings

Best regards,
Basilis

Hi,

Please explain what:
> Before Enfold update was working, not it does not

means

Best regards,
Basilis